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Moose Hotel And Suites

4.0 star property
The Moose Hotel And Suites offers relaxation and adventure near Banff National Park with spa treatments and fireside gatherings.

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Photo gallery for Moose Hotel And Suites

Indoor pool - Moose Hotel And Suites (Banff)
Creator video - submitted by Angela's Hotel Recs
Lobby lounge - Moose Hotel And Suites (Banff)
Front of property - Moose Hotel And Suites (Banff)
Lobby sitting area - Moose Hotel And Suites (Banff)
Located in the Downtown District, the Moose Hotel And Suites combines upscale comfort with outdoor adventure. Guests can book spa treatments, work out at the gym, swim in the indoor pool, and enjoy family amenities that consistently receive positive reviews.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(185 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(15 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.4 out of 10
Exceptional
(58 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(116 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4
  • Free WiFi

View all photos for One Bedroom Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4
  • Free WiFi

View all photos for Superior Accessible Room, 2 Queens

Superior Accessible Room, 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

In the mountains, Moose Hotel And Suites is in Downtown District, a walkable area in Banff with great shopping. Banff Gondola and Fairmont Banff Springs Bowling Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Bow Falls. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff Centre. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowmobiling and ice skating. Guests love the hotel's central location. Visit our Banff travel guide
Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    5 min walk - 0.3 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    6 min walk - 0.4 miles
  • Central Park
    Central Park
    12 min walk - 0.7 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    12 min walk - 0.7 miles

Getting around

  • Banff Station
    8 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    3 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Shoku Izakaya
    6 min walk
  • PARK Distillery Restaurant + Bar
    4 min walk
  • Indian Curry House
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moose Hotel And Suites Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2004 out of 2522 reviews
Rating 8 - Good. 375 out of 2522 reviews
Rating 6 - Okay. 93 out of 2522 reviews
Rating 4 - Poor. 29 out of 2522 reviews
Rating 2 - Terrible. 21 out of 2522 reviews

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the hot pools at the end of a long day were especially nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - suite was spacious and comfortable. Staff very friendly and location excellent.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Reza Heidarpour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, friendly staff and amazing views from the pool deck
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to anything around Banff! Staff was very helpful and our room was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the top floor suites…..very nice. Located near shopping and restaurants in Banff plus near bus service. Spa is worth a visit too.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, some have spectacular views, some look into the property. Rooftop hot tub and fireplace were fantastic. Location was perfect, a short walk to all shops and restaurants.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the suite with the fireplace. The rooms were nice and the rooftop hotub, fire pit and sauna were awesome with great views.
Stayed 3 nights in May 2026
Verified

8/10 Good

Yasaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The hot tub is also nice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quaint place close to downtown area. Very walkable and close to public transportation. Hot tub was nice, staff friendly and breakfast was good.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location you could have for your stay in Banff. Underground parking was fast and easy.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Banff. Wonderful rooftop hot tubs and outdoor space. Room was clean, quiet, and spacious. Will definitely stay again!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Leanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great family stay
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and very helpful. The location was in downtown banff and walking distance to restaurants. The hot tub has the nest view!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the rooftop hot tub, incredible views. Lovely staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect location in downtown Banff. Easy underground parking. Great rooms. Fantastic rooftop pool and hot tub area. Very good restaurant on site. Amazing team. Incredible service.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophie at front desk was professional, efficient and knowledgeable. She suggested interesting things to do and places to eat.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Kweku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , roof tub hot tub was great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming to guests, clean and comfortable rooms.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite and made the most of the rooftop hot tub. Very enjoyable stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donald Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents had a lovely time at this hotel. The staff was super friendly and helpful. They kept this hotel very clean. My parents would definitely go back.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Been coming here for years and the staff and rooms always deliver the coziest comfiest beautiful stay! Delicious restaurant at Pacini’s in the hotel! Perfect for a stay in Banff!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hot tub and fireplace in town.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Rooms and hot tubs were amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kelly Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay after spending all day on the slopes! perfect location in Banff. We loved the hot tubs on the rooftop as well as the fire pit and on site restaurant was very good especially for happy hour.
Stayed 1 night in Apr 2026