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Moose Hotel And Suites

4.0 star property
The Moose Hotel And Suites offers relaxation and adventure near Banff National Park with spa treatments and fireside gatherings.

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Photo gallery for Moose Hotel And Suites

Indoor pool - Moose Hotel And Suites (Banff)
Creator video - submitted by Angela's Hotel Recs
Lobby sitting area - Moose Hotel And Suites (Banff)
Lobby lounge - Moose Hotel And Suites (Banff)
Interior entrance - Moose Hotel And Suites (Banff)
Located in the Downtown District, the Moose Hotel And Suites combines upscale comfort with outdoor adventure. Guests can book spa treatments, work out at the gym, swim in the indoor pool, and enjoy family amenities that consistently receive positive reviews.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(175 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.4 out of 10
Exceptional
(55 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(103 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4

View all photos for One Bedroom Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4

View all photos for Two Bedrooms Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Two Bedrooms Rooftop Suite

  • Sleeps 6

Rooftop 2 Bedroom Suite

  • Sleeps 6

View all photos for One Bedroom Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Two Queen Beds Suite

  • Sleeps 4

View all photos for Superior Two Queen Beds Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4

View all photos for One Bedroom King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom King Bed Suite

  • Sleeps 3

View all photos for One Bedroom Superior Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior Two Queen Beds Suite

  • Sleeps 4

About the neighborhood

In the mountains, Moose Hotel And Suites is in Downtown District, a walkable area in Banff with great shopping. Fairmont Banff Springs Bowling Centre and Banff Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Banff Park Museum and Victoria Glacier are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowmobiling and snow tubing. Guests love the hotel's central location. Visit our Banff travel guide
Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park showing a lake or waterhole, landscape views and railway items
    Banff National Park
    1 min walk - 0.0 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    3 min walk - 0.2 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    5 min walk - 0.3 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    10 min walk - 0.5 miles
  • An idyllic setting with a beautiful backdrop, the Central Park in Banff located along the bow river is a perfect place to spend time after a hearty meal in one of the many restaurants in downtown Banff. Beware of the mosquitoes though.
    Central Park
    11 min walk - 0.6 miles

Getting around

  • Banff Station
    8 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    3 min walk
  • Good Earth Coffeehouse
    2 min walk
  • BeaverTails
    5 min walk
  • PARK Distillery Restaurant + Bar
    4 min walk
  • The Old Spaghetti Factory
    4 min walk

About this property

Moose Hotel And Suites

Upscale hotel near Fairmont Banff Springs Bowling Centre
Take advantage of a firepit, dry cleaning/laundry services, and a bar at Moose Hotel And Suites. Treat yourself to a body scrub, a facial, or a body treatment at Meadow Spa + Pools, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and outdoor furniture
  • A computer station, an elevator, and 1 meeting room
  • Guest reviews give top marks for the family-friendly amenities, dining options, and pool
Room features
All 174 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 5 minutes. Banff Station is 8 minutes by foot.

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Reviews

Moose Hotel And Suites Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1854 out of 2351 reviews
Rating 8 - Good. 357 out of 2351 reviews
Rating 6 - Okay. 80 out of 2351 reviews
Rating 4 - Poor. 38 out of 2351 reviews
Rating 2 - Terrible. 22 out of 2351 reviews

Reviews

10/10 Excellent

Tanya M.

Liked: Cleanliness, amenities, property conditions & facilities
Our room for our family was perfect , great location
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Putting together the superb location relative to the town center, the condition of the hotel and rooms and the amenities such as the rooftop hot pool..this was a superb stay.
Stayed 1 night in Jan 2026

10/10 Excellent

tanya M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Perfect location with wonderful staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was pretty amazing, the hotel is stunning, room was very clean and the staff was great throughout our whole stay. The outdoor hot tub was the best and the sauna was great too! Would definitely stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and lovely staff
Stayed 1 night in Dec 2025

10/10 Excellent

Judy Wing Shan

Liked: Cleanliness, property conditions & facilities
Lovely cozy hotel close to lots of restaurants and Main Street shopping. The roof top hot pool was definitely a plus after a long day of sightseeing! Amazing overall experience and would come back again!
Stayed 5 nights in Jan 2026

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moose hotel and suites is an ideal place to stay when in Banff. Super easy to get around, very comfortable rooms, fantastic hot tub and sensational views. We loved it here and will definitely come back!
Stayed 3 nights in Jan 2026

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Comfortable and enjoyable stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Cozy, spacious room, great location, friendly staff. Loved it!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
Hot tub was perfect, hot and not too crowded
Stayed 1 night in Jan 2026

10/10 Excellent

Riley

Liked: Cleanliness, amenities, property conditions & facilities
Good all around, hot tubs and pool were awesome, great location, can’t say anything bad!
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Clean room very nice hotel. We were very impressed.
Stayed 1 night in Jan 2026

10/10 Excellent

Ardell

Liked: Cleanliness, amenities, property conditions & facilities
Super clean every where. Super friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel with plenty of amenities
Stayed 5 nights in Jan 2026

10/10 Excellent

TUSHAR

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms, excellent staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room. The hotel in general was great
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay at. Super easy and friendly staff. Always polite and fare and the pools are my favourite. Great vibe and will always keep coming back : ) 10 🌟
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, helpful staff at front desk! Cozy room with gas fireplace, pullout sofa bed was very comfortable. Excellent indoor/outdoor hot pool facilities. Convenient breakfast restaurant with prompt service. Would definitely stay here again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Moose is a terrific hotel. Nice rooms, great bed, friendly staff, lovely restaurant & bar. Really enjoyed the hot pools & sauna as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff! Highly recommend this hotel, rooftop hot tubs are great! Location is very walkable and parking is easy!
Stayed 2 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent. Staff at check-in was very helpful and confirmed we were eligible for and provided a room upgrade. Room was clean and very spacious and comfortable. The entire facility was very well maintained
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is #1 on my list because it is more reasonably priced than the Fairmont Banff Springs and located less than 2 blocks from all the downtown stores and restaurants.
The lobby not only looks beautiful, the fireplace is always roaring and it smells like your walking into a log cabin when you arrive.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, beautiful views.
Stayed 3 nights in Nov 2025