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Moose Hotel And Suites

4.0 star property
The Moose Hotel And Suites offers relaxation and adventure near Banff National Park with spa treatments and fireside gatherings.

Choose dates to view prices

Photo gallery for Moose Hotel And Suites

A hot tub with a mountain backdrop, wooden deck, and a clear sky. - Moose Hotel And Suites (Banff)
Creator video - submitted by Angela's Hotel Recs
A spacious lobby with a staircase, a large mural, and a wooden ceiling. - Moose Hotel And Suites (Banff)
A lobby with a stone fireplace, large windows, and comfortable seating. - Moose Hotel And Suites (Banff)
Front of property - evening/night - Moose Hotel And Suites (Banff)
Located in the Downtown District, the Moose Hotel And Suites combines upscale comfort with outdoor adventure. Guests can book spa treatments, work out at the gym, swim in the indoor pool, and enjoy family amenities that consistently receive positive reviews.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Hotel Room 2 Queen

A hotel room with two beds, a desk, and a large window.

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(186 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior One Bedroom Suite 2 Queens

A hotel room with two single beds, wooden headboards, white bedding, and a patterned carpet.

Superior One Bedroom Suite 2 Queens

9.6 out of 10
Exceptional
(30 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Rooftop 1 Bedroom Suite

A bedroom with a large bed, wooden headboard, two bedside tables, a bench, and a window with a stone wall view.

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Rooftop 2 Bedroom Suite

A hotel room with two beds, a large window, and a wooden ceiling.

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(16 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Superior King Hotel Room

A hotel room with a bed, a sofa, a coffee table, and a large moose wall decal.

Superior King Hotel Room

9.4 out of 10
Exceptional
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior One Bedroom Suite 1 King

A neatly made bed with white linens in a hotel room with a wooden headboard, a nightstand, and a patterned carpet.

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(121 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Accessible Room, 2 Queens

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Accessible Room, 2 Queens

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Accessible Room, 2 Queens

A hotel room with two beds, a desk, a television, and a view of the outdoors through a sliding door.

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

In the mountains, Moose Hotel And Suites is in Downtown District, a walkable area in Banff with great shopping. Banff Gondola and Bowl Valley Five Pin and Pints are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Tunnel Mountain. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff Centre. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snow tubing and snowmobiling. Guests love the hotel's central location. Visit our Banff travel guide
Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • A Rocky Mountain Railway train traveling along a river surrounded by mountains.
    Banff National Park
    1 min walk - 0.0 miles
  • A river winding through a forest with mountains in the background.
    Banff National Park Information Centre
    5 min walk - 0.3 miles
  • A gazebo in a park with a mountain in the background.
    Central Park
    12 min walk - 0.7 miles
  • A modern building complex with a mountain backdrop.
    Banff Centre for Arts and Creativity
    12 min walk - 0.7 miles
  • Banff Legacy Trail
    6 min walk - 0.4 miles

Getting around

  • Banff Station
    8 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    3 min walk
  • PARK Distillery Restaurant + Bar
    4 min walk
  • Shoku Izakaya
    6 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Indian Curry House
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 15-minute walk of Banff National Park Information Centre and Banff Centre for Arts and Creativity. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moose Hotel And Suites Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2028 out of 2554 reviews
Rating 8 - Good. 377 out of 2554 reviews
Rating 6 - Okay. 99 out of 2554 reviews
Rating 4 - Poor. 29 out of 2554 reviews
Rating 2 - Terrible. 21 out of 2554 reviews

Reviews

Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and the beds were really comfortable
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Mary J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very high end. Beautiful room and very clean, with nice furnishings Perfect location in the middle of the town of Banff! Excellent restaurant and room service was available Even had a spa I would highly recommend this hotel
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Great location in town.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, great rooms and accommodations
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town location with easy underground parking,hot tubs on the roof were awesome!
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Banff. Staff very friendly and the room was a great layout for a family of four.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Yiou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view from the roof top hot tub.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming. Room very comfortable and clean Enjoyed watching FIFA games in the restaurant/bar. Breakfast menu excellent. Would stay here again
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the hot pools at the end of a long day were especially nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joshua D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the town, shuttles/public transportation were plentiful. Room was as advertised and staff were kind and helpful.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of Banff to walk to everything. Beautiful hotel, roof hot tub was awesome, & the staff was beyond amazing. I would highly recommend staying here.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was exceptional. They greeted us every time we went by and answered all questions about sites around town. Location and parking on site was great. Enjoyed views from rooftop
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Reza Heidarpour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, friendly staff and amazing views from the pool deck
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the location and on site complimentary parking. The heated jacuzzi pools on the upper deck were a big plus!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

BABURAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and very close to public transportation.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - suite was spacious and comfortable. Staff very friendly and location excellent.
Stayed 3 nights in May 2026
Verified

8/10 Good

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space. Be sure to ask for a good view otherwise you might get stuck in a basement unit, even if you pay for a suite. Otherwise great hotel.
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Aderemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Free parking. Very helpful staff. Nice rooftop area with hot tub, sauna, pool and gym. Walkable to most places in town.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

AMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally, located very clean and specious room, friendly, and very cooperative staff with services next to none
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

AMRITPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to all the restaurants and shops. We enjoyed the outdoor hot tub/pool with the view of mountains. Friendly and helpful staff. Food in the restaurant was excellent.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to anything around Banff! Staff was very helpful and our room was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the top floor suites…..very nice. Located near shopping and restaurants in Banff plus near bus service. Spa is worth a visit too.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Leanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great family stay
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, some have spectacular views, some look into the property. Rooftop hot tub and fireplace were fantastic. Location was perfect, a short walk to all shops and restaurants.
Stayed 2 nights in May 2026
Verified

8/10 Good

Yasaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The hot tub is also nice
Stayed 1 night in Apr 2026