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Moose Hotel And Suites

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Photo gallery for Moose Hotel And Suites

A wooden lodge with multiple balconies, a stone facade, and a mountain backdrop. - Moose Hotel And Suites (Banff)
Creator video - submitted by Angela's Hotel Recs
A restaurant with wooden tables and red chairs, a bar area, and a sign that reads "L'amore per la gente". - Moose Hotel And Suites (Banff)
A balcony with a hot tub, wooden railing, and a view of a mountain range and buildings. - Moose Hotel And Suites (Banff)
A living room with a sofa set, wooden cabinets, and a kitchen area. - Moose Hotel And Suites (Banff)
Luxury
4.0 star property
9.6

Exceptional

Mountain retreat with indoor pool

Rooftop hot tubs offer breathtaking mountain panoramas while soothing tired muscles. Downstairs, the Meadow Spa provides indulgent body wraps and facials for complete relaxation. The hotel's central location puts shops and restaurants within easy walking distance.

Popular amenities

  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Hotel Room 2 Queen

A hotel room with two beds, a small desk, and a window with a view of the outside.

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(192 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

A modern living room with a sofa, a coffee table, a TV, and a fireplace.

Superior One Bedroom Suite 2 Queens

9.6 out of 10
Exceptional
(30 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

A modern living room with a fireplace, a dining area, and a kitchen.

Rooftop 1 Bedroom Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

A modern interior with a wooden dining table, cushioned chairs, a sofa, and a bed in the adjacent room.

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(18 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

A hotel room with a large bed, a desk with a television, and a seating area with a view of the outdoors.

Superior King Hotel Room

9.4 out of 10
Exceptional
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

A hotel room with a large bed, wooden headboard, bedside tables, and a walk-in closet.

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(125 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Accessible Room, 2 Queens

A hotel room with two beds, a television, a desk, and a view of the outside.

Superior Accessible Room, 2 Queens

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Accessible Room, 2 Queens

A hotel room with two beds, a desk, and a view of the outside.

Superior Accessible Room, 2 Queens

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

In the mountains, Moose Hotel And Suites is in Downtown District, a walkable area in Banff with great shopping. Banff Gondola and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff International Research Station. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snow tubing and ice skating. Guests love the hotel's central location. Visit our Banff travel guide
Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • A Rocky Mountain Railway train traveling along a river surrounded by mountains.
    Banff National Park
    1 min walk - 0.0 miles
  • A river winding through a forest with mountains in the background.
    Banff National Park Information Centre
    6 min walk - 0.4 miles
  • A gazebo in a park with a mountain in the background.
    Central Park
    12 min walk - 0.7 miles
  • A modern building complex with a mountain backdrop.
    Banff Centre for Arts and Creativity
    12 min walk - 0.7 miles
  • Canada House Gallery
    8 min walk - 0.4 miles

Getting around

  • Banff Station
    8 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    3 min walk
  • PARK Distillery Restaurant + Bar
    4 min walk
  • Indian Curry House
    4 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Yama Onigiri
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Cascade Shops and Banff National Park Information Centre. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moose Hotel And Suites Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2038 out of 2578 reviews
Rating 8 - Good. 387 out of 2578 reviews
Rating 6 - Okay. 102 out of 2578 reviews
Rating 4 - Poor. 31 out of 2578 reviews
Rating 2 - Terrible. 20 out of 2578 reviews

Reviews

Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff great location
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Susana C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our one night at the Moose Hotel very convenient to everything and the staff was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with friendly staff. Located perfectly to walk downtown to many of the sites
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Carrie F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Banff, right on the Main Street, easy to walk to dinner and all around the city. Hotel was clean, staff was great. Would stay here again for location.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to main sites of Banff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Haresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and very cordial staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Eung Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Bipin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great location and staff were very helpful.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are really nice and the lobby with the fireplace is beautiful. The indoor garage is very nice to havee.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and the beds were really comfortable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice in Banff Moose Hotel on Banff Ave. Walkable to town ,shops, restaurants, theater, museums and visitors center. Nice friendly staff. Delicious food and nice bar area. Fire pit outside. Highly recommend
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location, helpful staff, and tasty restaurant. The room was standard, but on the smaller side and was a bit tight for our family of 4- especially for the price.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooftop hot tubs, lobby is a good size, nice big fireplace
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

MaryLou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot pools were fabulous after hiking days! Room was comfortable and quiet. We appreciated the outdoor balcony.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful and friendly staff. Excellent location and very close to roam transit.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at the reception desk.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Great location in town.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, great rooms and accommodations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Odysseas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was very large and comfortable. We didn’t use the pool or spa but they both looked good. The hotel was clean and it’s a short walk to the centre of town, where all the restaurants and shops are located.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Mary J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very high end. Beautiful room and very clean, with nice furnishings Perfect location in the middle of the town of Banff! Excellent restaurant and room service was available Even had a spa I would highly recommend this hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town location with easy underground parking,hot tubs on the roof were awesome!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

meryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moose lodge offered the perfect family vacation spot to celebrate my 50th anniversary. The hotel is very close to restaurants and shops and has a roam bus stop out front. Getting to our destinations whether it be White Sulphur Mt or Lake Louise was never an issue. Three spacious suites housed three immediate families comfortably . The staff couldn’t have been nicer or more helpful. We would stay here again if in Banff.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit on the rustic side and very comfortable. We enjoyed our stay there a great deal. They gave us complimentary bear spray, and a little bag with snacks for a hike. Very nice deck attached to the room. Staff was quite helpful and nice. We would stay there again. The hotel is close to the opening to the Glacier Nationalpark.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Banff. Staff very friendly and the room was a great layout for a family of four.
Stayed 2 nights in Jun 2026