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Fairmont Banff Springs Gold Experience

4.0 star property
Family ski hotel with 7 restaurants

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Exterior
Indoor pool, outdoor pool
Interior detail
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Fairmont Gold, Room, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Parking available
  • Bar
  • Air conditioning

Room options

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Showing 3 of 3 rooms

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Fairmont Gold, Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fairmont Gold View)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Fairmont Gold View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Fairmont Gold, Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Fairmont Banff Springs

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 1,001 reviews
Fairmont Banff Springs

About the neighborhood

Map
405 Spray Ave, Banff, AB, T1L1J4

What's nearby

  • Fairmont Banff Springs Bowling Centre - 1 min walk - 0.0 miles
  • Banff Centre for Arts and Creativity - 15 min walk - 0.8 miles
  • Banff National Park Information Centre - 5 min drive - 1.5 miles
  • Upper Hot Springs - 10 min drive - 1.1 miles
  • Banff Gondola - 10 min drive - 1.3 miles

Getting around

  • Banff Station - 12 min drive
  • Calgary International Airport (YYC) - 99 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬7 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Evelyn's Coffee Bar - ‬5 min drive
  • ‪Banff Ave Brewing Co - ‬20 min walk
  • ‪BeaverTails - ‬5 min drive

About this property

Fairmont Banff Springs Gold Experience

Upscale family-friendly hotel near Upper Hot Springs
Located close to Banff Centre for Arts and Creativity, Fairmont Banff Springs Gold Experience provides a golf course, a bowling alley, and a terrace. Hit the slopes at this hotel offering a free ski shuttle, cross-country skiing, and ski equipment rentals. Treat yourself to a body scrub, a Swedish massage, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include sledding, snowshoeing, and mountain biking. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Full breakfast (surcharge), free bicycle rentals, and 3 outdoor tennis courts
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Children's slippers, childcare services, and free infant beds
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Workout equipment, coffee/tea makers, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.50 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free ski shuttle
  • Self parking on site (CAD 35 per day)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 24 for adults and CAD 12 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 1888 Chop House
  • Castello Ristorante
  • Vermillion Room
  • Waldhaus Restaurant

Things to do

  • 27-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cross-country skiing
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room
  • Stereo
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 8:30 AM - 7:00 PM
  • Hot springs water temperature - 73 ºF
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 24 for adults and CAD 12 for children
  • Fee for in-room wireless internet: CAD 10.5 per day (rates may vary)
  • Airport shuttle fee: CAD 75 per person
  • Airport shuttle fee per child: CAD 45 (from 1 to 14 years old)
  • Self parking fee: CAD 35 per day
  • Valet parking fee: CAD 49 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Hot springs access available from 8:30 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Banff Springs Gold
Fairmont Banff Springs Gold Experience Hotel
Fairmont Banff Springs Gold Experience Banff
Fairmont Banff Springs Gold Experience Hotel Banff

Frequently asked questions

Does Fairmont Banff Springs Gold Experience have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

Is Fairmont Banff Springs Gold Experience pet-friendly?

Yes, Fairmont Banff Springs Gold Experience allows pets (limit 2 total). There's a fee of CAD 50 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Fairmont Banff Springs Gold Experience?

Self parking is available for CAD 35 per day. Valet parking is available for CAD 49 per day.

What time is check-in at Fairmont Banff Springs Gold Experience?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Fairmont Banff Springs Gold Experience?

Check-out is at 11:00 AM.

Does Fairmont Banff Springs Gold Experience provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of CAD 75 per person applies.

Where is Fairmont Banff Springs Gold Experience located?

Located near the slopes, this Banff Springs District hotel is in the mountains, within 1 mi (2 km) of Fairmont Banff Springs Bowling Centre and Banff Gondola, and close to winter sports such as skiing lessons and snow tubing. Upper Hot Springs is 1.3 mi (2.1 km) away.

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Fairmont Banff Springs Gold Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 58 reviews
Rating 8 - Good. 3 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Wow!!! What an amazing trip my husband and I had visiting Banff and staying in the Fairmont Gold in Banff Springs. The staff truly roll out the red carpet and made a very memorable experience. The food was great and the spa was lovely!
Stayed 6 nights in May 2025

10/10

Our stay at the Fairmont was truly amazing, the staff was very friendly and helpful. The building was beautiful and the views were breathtaking
Stayed 3 nights in Feb 2025

10/10

We had a fabulous experience at the Fairmont. It was bar none the best vacation for us. From the incredible mountain views, lovely room, breakfast and evening hors d’oeuvres, friendly, service oriented staff, Banff will forever be a beautiful memory. We are recommending the Fairmont to all our friends & family. Canada holds a special place in our heart. We love Canada!!!
Stayed 5 nights in May 2025

10/10

Definitely the view of the majestic Rockies when you wake up in the morning.Nothing beats that.
Stayed 2 nights in Apr 2025

10/10

A special place in a wounderful surrounding! Nearly perfect!
Stayed 10 nights in Dec 2024

10/10

Incredible service and amenities all round. Fantastic stay.
Stayed 1 night in Feb 2023

10/10

Most amazing property and service. Definitely will be back. Views are out of this world!
Stayed 3 nights in Aug 2024

10/10

Exceptional level of customer service and friendliness of all staff, especially Tania and Charles. Loved staying here and will definitely be back.
Stayed 5 nights in Nov 2022

10/10

Fantastic all around!
Stayed 3 nights in May 2024

10/10

Scenery was spectacular, staff was very accommodating and friendly. Very expensive but worth it if you can afford it.
Stayed 6 nights in Sep 2023

10/10

The fairmont was magical! What a beautiful place in a beautiful setting! Loved the “gold” experience from a food standpoint! Will be back!
Stayed 3 nights in Feb 2024

10/10

We had a fabulous stay at the Fairmont Banff Springs. Everything was seamless upon arrival due to our Gold Experience. The room was beautiful, the view spectacular, and all the Gold amenities spoiled us. I travelled with my 11 year old daughter, and I don’t think she realizes how lucky she was to experience Banff.
Stayed 2 nights in Aug 2024

10/10

Amazing property, views were fantastic, I loved the outdoor pool & yoga class; staff was incredibly helpful; didn’t need to spend $ on food because the Gold Experience Lounge provides breakfast & snacks at dinner time (which is more like a good quality buffet); fireplace in room nice touch.
Stayed 2 nights in Nov 2023

10/10

Breathtaking views! Staff was fantastic. We stayed Fairmont Gold Level so breakfast, afternoon meal, dessert, and drinks were included. Can’t say enough great things about our stay! Phenomenal visit!
Stayed 3 nights in Sep 2023

10/10

The Fairmont Banff Springs lives up to the hype! We had an amazing experience. The facilities were inviting and fun, and the staff was exceptional--going way beyond expectations for how we were treated. We can't wait to go back!
Stayed 2 nights in Jul 2023

10/10

Amazing view great gold floor service
Stayed 2 nights in Apr 2023

10/10

The best hotel service we can recall from Michelle who greater us on our arrival and managed our parking, to Mikael who showed us around the Fairmont Gold experience and amenities, to Suku who managed our check in and daily needs. Panoramic view of the Rockies from our bay window at the iconic Fairmont Banff Springs.
Stayed 1 night in Sep 2024

8/10

The property and staff are fantastic. Our one BIG issue was the strong rose-scented fragrance that is piped into the hallways and possibly our room too. The fragrance is very strong and overwhelming. My wife had a headache after about an hour in the room. We had to ask for an air filter unit and to keep the room window open soe several hours to make it tollerable. Bathroom products have the same scent.
Stayed 3 nights in Feb 2025

10/10

I have traveled around the world and this is one of the most awesome places I have stayed. The hotel is large but they have been able to have numerous small restaurants and bars (and put the conference center in a separate building) so that it seems like a small charming hotel. We enjoyed Fairmont Gold which made it even better with the lounge for breakfast and happy hour. On top of how outstanding the hotel and staff are - the location makes it even more spectacular. Even if you don't have your own car, they have shuttles to most places including Lake Louise. Food was great and staff amazing. I can't wait to return!
Stayed 3 nights in Sep 2024

10/10

We were blown away by the amazing service given by every last person there. Elle was truly a gem and took us to the room to ensure we were happy with the room. Truly a wonderful experience
Stayed 1 night in Apr 2024

10/10

Nicest hotel in Canada maybe. Nicer location than the Château Frontenac and just as nice if not nicer. You can get a great view of the hotel from “Surprise Corner” look it up in Google maps.
Stayed 1 night in Sep 2022

8/10

Easy access, hard to book a room here because its so popular had to book last year. Only thing didnt like about it was there wasnt any hot water at times. Even running the water constantly you wouldnt get any.
Stayed 2 nights in May 2024

10/10

Very friendly and helpful staff. 1888 restaurant over priced and pretentious. Food not so good. Not worth paying $95 for a steak.
Stayed 3 nights in Sep 2023

10/10

All good
Stayed 6 nights in May 2024

10/10

Stayed 1 night in Mar 2025