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Fairmont Banff Springs Gold Experience

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Photo gallery for Fairmont Banff Springs Gold Experience

A bar area with a curved counter, bar stools, and shelves stocked with bottles. - Fairmont Banff Springs Gold Experience (Banff)
A lobby with a chandelier, two sofas, a coffee table, and a patterned carpet. - Fairmont Banff Springs Gold Experience (Banff)
An indoor swimming pool with stone pillars, a view of the sky through an arched opening, and a waterfall feature. - Fairmont Banff Springs Gold Experience (Banff)
A spacious hall with arched windows, chandeliers, and wooden furniture. - Fairmont Banff Springs Gold Experience (Banff)
A group of people performing yoga on mats in an outdoor setting with a mountainous backdrop. - Fairmont Banff Springs Gold Experience (Banff)
Luxury
4.0 star property
9.4

Exceptional

Upscale family-friendly hotel in the mountains

Consider a stay at Fairmont Banff Springs Gold Experience and take advantage of a golf course, a bowling alley, and a terrace. Hit the slopes at this hotel offering a free ski shuttle, cross-country skiing, and ski equipment rentals. Treat yourself to a body wrap, reflexology, or a sports massage at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include snowshoeing, sledding, and ice skating. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free WiFi in public areas.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Fairmont Gold, Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a chair. There is a window with a view of mountains and a lake.

Fairmont Gold, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Mountain View

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Fairmont Gold, Room, 1 King Bed, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Fairmont Gold, Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Banff Springs District, a neighborhood in Banff, Fairmont Banff Springs Gold Experience is in the mountains and on the riverwalk. Banff Gondola and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Canmore Nordic Centre Provincial Park. Traveling with kids? Consider Banff Park Museum, or check out an event or a game at Canmore Recreation Centre. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snow tubing and snowmobiling. Visit our Banff travel guide
Map
405 Spray Ave, Banff, AB, T1L1J4

What's nearby

  • A Rocky Mountain Railway train traveling along a river surrounded by mountains.
    Banff National Park
    1 min walk - 0.0 miles
  • A historic building with a green roof and stone facade, surrounded by mountains.
    Bowl Valley Five Pin and Pints
    1 min walk - 0.1 miles
  • A group of people sitting on a log by a river with mountains in the background.
    Bow Falls
    8 min walk - 0.5 miles
  • Banff Springs Convention Centre
    2 min walk - 0.1 miles
  • Spray River West Trailhead
    5 min walk - 0.3 miles

Getting around

  • Banff Station
    10 min drive
  • Calgary International Airport (YYC)
    100 min drive

Restaurants

  • McDonald's
    4 min drive
  • Shoku Izakaya
    4 min drive
  • Chuck’s Steakhouse
    20 min walk
  • BeaverTails
    5 min drive
  • Magpie & Stump Mexican Restaurant + Bar
    4 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.50 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free ski shuttle
  • Self parking on site (CAD 39 per day)
  • Valet parking on site (CAD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 24 for adults and CAD 12 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 1888 Chop House
  • Castello Ristorante
  • Vermillion Room
  • Waldhaus Restaurant

Things to do

  • 27-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cross-country skiing
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room
  • Stereo
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 8:30 AM - 7:00 PM
  • Hot springs water temperature - 73 ºF
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 73.59 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 24 for adults and CAD 12 for children
  • Fee for in-room wireless internet: CAD 10.5 per day (rates may vary)
  • Airport shuttle fee: CAD 75 per person
  • Airport shuttle fee per child: CAD 45 (from 1 to 14 years old)
  • Self parking fee: CAD 39 per day
  • Valet parking fee: CAD 59 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Hot springs access available from 8:30 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairmont Banff Springs Gold Experience have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

Is Fairmont Banff Springs Gold Experience pet-friendly?

Yes, Fairmont Banff Springs Gold Experience allows pets (limit 2 total). There's a fee of CAD 50 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 39 per day. Valet parking is available for CAD 59 per day.

What time is check-in at Fairmont Banff Springs Gold Experience?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Fairmont Banff Springs Gold Experience?

Check-out is at 11:00 AM.

Does Fairmont Banff Springs Gold Experience provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of CAD 75 per person applies.

Where is Fairmont Banff Springs Gold Experience located?

Located near the slopes, this Banff Springs District hotel is in the mountains and within 1 mi (2 km) of Bowl Valley Five Pin and Pints, Banff National Park Information Centre, and Banff Gondola. Upper Hot Springs is 1.3 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont Banff Springs Gold Experience Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 81 reviews
Rating 8 - Good. 6 out of 81 reviews
Rating 6 - Okay. 5 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Bonnie Gail

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and facilities
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Nice clean room. Staff friendly & helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Gold is on another level, excellent service, amenities and the food was amazing. I am spoiled now and will have a hard time going anywhere else now
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within the Banff National Park on the Bow River. There are mountains everywhere you look and a beautiful nature trail that takes you right into downtown Banff which is along the river. The hotel experience was wonderful in all ways - beautiful room, delicious breakfast and afternoon snacks, (we did the Gold experience which I would highly recommend) heated pools, restaurants, and morning yoga classes. The staff were exceptional also. We can’t wait to return!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Michael P

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

SHUANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold Experience exceeded our expectations in every possible way. Clean modern room, helpful and professional staff. Attentive room service. Food. 5-star all around.
Room
Room window
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Fairmont was truly amazing, the staff was very friendly and helpful. The building was beautiful and the views were breathtaking
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Joseph S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenery was spectacular, staff was very accommodating and friendly. Very expensive but worth it if you can afford it.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

DAnielle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, views were fantastic, I loved the outdoor pool & yoga class; staff was incredibly helpful; didn’t need to spend $ on food because the Gold Experience Lounge provides breakfast & snacks at dinner time (which is more like a good quality buffet); fireplace in room nice touch.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views! Staff was fantastic. We stayed Fairmont Gold Level so breakfast, afternoon meal, dessert, and drinks were included. Can’t say enough great things about our stay! Phenomenal visit!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking views from the castle!

The fairmont was magical! What a beautiful place in a beautiful setting! Loved the “gold” experience from a food standpoint! Will be back!
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class service Worth the upgrade to Gold. Cannot say enough about the welcome team and their relationship building. We weren’t there for long but easily felt like part of the family
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! What an amazing trip my husband and I had visiting Banff and staying in the Fairmont Gold in Banff Springs. The staff truly roll out the red carpet and made a very memorable experience. The food was great and the spa was lovely!
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
We had a fabulous experience at the Fairmont. It was bar none the best vacation for us. From the incredible mountain views, lovely room, breakfast and evening hors d’oeuvres, friendly, service oriented staff, Banff will forever be a beautiful memory. We are recommending the Fairmont to all our friends & family. Canada holds a special place in our heart. We love Canada!!!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Fairmont Banff Springs. Everything was seamless upon arrival due to our Gold Experience. The room was beautiful, the view spectacular, and all the Gold amenities spoiled us. I travelled with my 11 year old daughter, and I don’t think she realizes how lucky she was to experience Banff.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service beyond incredible

We were blown away by the amazing service given by every last person there. Elle was truly a gem and took us to the room to ensure we were happy with the room. Truly a wonderful experience
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Fredrick

People make the difference…

The best hotel service we can recall from Michelle who greater us on our arrival and managed our parking, to Mikael who showed us around the Fairmont Gold experience and amenities, to Suku who managed our check in and daily needs. Panoramic view of the Rockies from our bay window at the iconic Fairmont Banff Springs.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled around the world and this is one of the most awesome places I have stayed. The hotel is large but they have been able to have numerous small restaurants and bars (and put the conference center in a separate building) so that it seems like a small charming hotel. We enjoyed Fairmont Gold which made it even better with the lounge for breakfast and happy hour. On top of how outstanding the hotel and staff are - the location makes it even more spectacular. Even if you don't have your own car, they have shuttles to most places including Lake Louise. Food was great and staff amazing. I can't wait to return!
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. 1888 restaurant over priced and pretentious. Food not so good. Not worth paying $95 for a steak.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with a priceless Rockies’ View

My partner and I stayed on the 5th Floor Fairmont Banff Springs Gold Floor View. This was the very best experience. Access to a Full Lounge with Breakfast and Dinner items and access to drinks and snacks throughout the day. Comfy rooms, wonderful beds! Very helpful, friendly and attentive Gold Floor Staff. We had lunch, dinner and afternoon tea at the Hotel’s dining rooms. Excellent Food, Service and Ambience. Wonderful! The Hotel is clean and tidy, and while a huge Hotel there’s lots of signs for direction. We enjoyed a couples’ massage as well as several swims in a well maintained pool. Overall, an excellent, 5 Star Hotel!
This is the actual view from our Room!
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are fantastic. Our one BIG issue was the strong rose-scented fragrance that is piped into the hallways and possibly our room too. The fragrance is very strong and overwhelming. My wife had a headache after about an hour in the room. We had to ask for an air filter unit and to keep the room window open soe several hours to make it tollerable. Bathroom products have the same scent.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, friendly, helpful and thoughtful staff. We were staying for three days of relaxation and spa and we left feeling very refreshed.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Paul

Beautiful place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely amazing! The gold experience was out of this world. Amazing. Beautiful. The floor near the bathroom was chipping up and was a little bit of an issue.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and amenities all round. Fantastic stay.
Stayed 1 night in Feb 2023