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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior - Douglas Fir Resort and Chalets (Banff)
Waterslide - Douglas Fir Resort and Chalets (Banff)
Outdoor spa tub - Douglas Fir Resort and Chalets (Banff)
Outdoor spa tub - Douglas Fir Resort and Chalets (Banff)
42-inch flat-screen TV with cable channels, TV, fireplace - Douglas Fir Resort and Chalets (Banff)
Located close to Tunnel Mountain and Banff Springs Golf Club, Douglas Fir Resort and Chalets provides free water park access, a 24-hour gym, and 2 hot tubs. Skiers and snowboarders can spend time on the slopes at this condo offering a free ski shuttle, ski passes, and ski storage. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed With Sofa Bed, Kitchen

In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed With Sofa Bed, Kitchen

  • Sleeps 4
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-size fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Tunnel Mountain District, a neighborhood in Banff, Douglas Fir Resort and Chalets is in the mountains and in a national park. Fairmont Banff Springs Bowling Centre and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and sledding. Visit our Banff travel guide
View more Condo Rentals in Banff
Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 miles
  • Banff_SurpriseCorner_553248621532864054_06
    Surprise Corner
    2 min walk - 0.1 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    6 min drive - 1.1 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    7 min drive - 1.3 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    8 min drive - 1.5 miles

Getting around

  • Banff Station
    6 min drive
  • Calgary International Airport (YYC)
    98 min drive

Restaurants

  • The Canadian Brewhouse
    5 min drive
  • The Old Spaghetti Factory
    4 min drive
  • A&W Canada
    14 min walk
  • Shoku Izakaya
    5 min drive
  • PARK Distillery Restaurant + Bar
    5 min drive

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Douglas Fir Resort and Chalets have a pool?

Yes, this property has a children's pool.

Is Douglas Fir Resort and Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Douglas Fir Resort and Chalets?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Douglas Fir Resort and Chalets?

Check-out is at 11 AM.

Where is Douglas Fir Resort and Chalets located?

Conveniently located near the ski slopes, this Tunnel Mountain District condo building is in the mountains, within 2 mi (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau, and close to winter sports such as cross-country skiing and skiing lessons. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 mi (5 km). Banff Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Douglas Fir Resort and Chalets Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1559 out of 4143 reviews
Rating 8 - Good. 1539 out of 4143 reviews
Rating 6 - Okay. 638 out of 4143 reviews
Rating 4 - Poor. 284 out of 4143 reviews
Rating 2 - Terrible. 123 out of 4143 reviews

Reviews

Verified

10/10 Excellent

Roger

Liked: Cleanliness, check-in, communication, listing accuracy
Room was very nice, clean comfortable bed, great location, on local bus route and free bus passes, very nice touch. The only recommendations would be that laundry be available. We enjoyed our stay and would recommend this hotel.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, check-in, communication, listing accuracy
Quaint, rustic, slightly outdated kitchen but was helpful to have a kitchen. Great location. LOVED the 4 free shuttle routes. It made sightseeing so easy!
Stayed 2 nights in Jun 2026
Verified

8/10 Good

liza

Liked: Cleanliness
Good place to stay with family
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colette

Liked: Cleanliness, check-in, communication, listing accuracy
Very good place and clean bus passes to town
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, check-in, communication, listing accuracy
Was a great stay , staff were great .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ellise

Liked: Cleanliness, check-in, communication, listing accuracy
My kids loved staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, check-in, communication, listing accuracy
My son loved the waterpark and play place. This is the best place to stay at in Banff if you have kids!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nisarg

Liked: Cleanliness, check-in, communication, listing accuracy
I had really good experiene with Douglas Fir Resort during my stay. Property was clean and with all required equipments. Room service was provided everyday with satisfactory job done. We also got helped out by front desk for all other requirements as well. Property is also located in good environment and close to downtown so it was win-win situation for me.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Ayee

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was good.even has a fireplace with wood you can burn.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, check-in, communication, listing accuracy
We had a really good stay at the Douglas Fir the first week of June! We stayed in one of the apartments in a fourplex and our backyard view was the forest with daily wildlife! We saw many elk and their babies and on the last night we heard and watched 3 coyotes run through! The location was perfect for downtown Banff and the free bus passes anywhere in Banff (routes 1,2 and 6) were a nice surprise! You get a full kitchen in these units and our favourite part was the wood fire that we enjoyed each evening! Staff were very friendly and super helpful when needed! I’d definitely stay there again if we return to Banff.
Stayed 7 nights in Jun 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, check-in, communication, listing accuracy
Great spot for families with the pool and waterslides and nice rustic cabins with a fireplace that are great for a family of 5
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, check-in, communication, listing accuracy
My family have been coming here for over 15 years. We love where it is, often walking into town and back, beautiful. Wildlife outside the door, hot tub wonderful. Room was fab with full kitchen. Loft bedroom had its own bathroom so that was nice, I could do my makeup and hair in there haha. View was amazing. Indoor pool is refreshing in summer. Just a peaceful gorgeous place.
Stayed 3 nights in May 2026
Verified

8/10 Good

Kimberlee

Liked: Cleanliness, check-in, communication, listing accuracy
An older spot, but well maintained and spotlessly clean. We loved our spacious room with a REAL wood burning fireplace! Cute balcony, comfy furnishings and a decent kitchen. The waterslides were a hit with our 15 year old (and us) and the outdoor hot tubs were also lovely. Too bad there wasn't an outdoor pool. Great location, near the bus and easy to get to town and back. 20 min walk (but it's uphill one way). We especially loved the loft.
Stayed 2 nights in May 2026
Verified

8/10 Good

James

Liked: Cleanliness, communication, listing accuracy
Nice hot tubs and water slides.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, check-in, communication, listing accuracy
Very helpfull staff. Family freindly. Would stay again
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Dustin

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was great and the room was great for the price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent stay, large group with teenagers. The staff were most accommodating friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ching Nan

Liked: Cleanliness, check-in, communication, listing accuracy
went there for a skiing trip. very friendly staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gerfel

Liked: Cleanliness, check-in, communication, listing accuracy
Pool, kitchen and rooms are clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Naveena

Liked: Cleanliness, check-in, communication, listing accuracy
Very beautiful location.. Downtown Banff was accessible and now falls is like 5 to 10 mins by car from the hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, check-in, communication, listing accuracy
Indoor hot tub was great after long days of hiking. Room wasn’t over the top but had everything you need including full size fridge, oven, microwave range and toaster. Cleaning staff was excellent. Large balcony you share with other units separated by a privacy wall. Parking is convenient and make sure you get your complimentary bus pass as parking downtown is either paid or hard to come by. Buses every 20 minutes or so and only 2 stops to get downtown. About 7-10 minutes.
Stayed 8 nights in May 2026
Verified

8/10 Good

liza

Liked: Cleanliness
Comfortable room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Talis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic hotel with great amenities for the whole family
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Regan

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
The pool and waster sides were fantastic. The room was very spacious for my family Things I didn’t like the stove didn’t work we had an other family visit us but their children couldn’t swim with mine because they weren’t registered guest I understand the facilities are directed for guests, but it seems weird that they wouldn’t make an exception.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alida

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly. Nice to have a large kitchen area that was well equipped
Stayed 2 nights in Mar 2026