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Charltons Banff

Property class: 3

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Photo gallery for Charltons Banff

Exterior - Charltons Banff (Banff)
Fireplace - Charltons Banff (Banff)
Deluxe Room, 1 King Bed, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets - Charltons Banff (Banff)
Lobby - Charltons Banff (Banff)
Indoor pool - Charltons Banff (Banff)
In the heart of Uptown District, Charltons Banff offers a cozy retreat with a fireplace in the lobby and a charming terrace. Take advantage of free bicycle rentals, luggage storage, gas grills, and in-room WiFi - previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

8.0 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

8.0 out of 10
Very good
(28 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

About the neighborhood

Located in Uptown District, a neighborhood in Banff, Charltons Banff is in the mountains and in a national park. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Victoria Glacier and Banff Park Museum are also worth visiting. Kayaking, canoeing, and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Banff travel guide
Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 miles
  • Banff_VictoriaGlacier_553248621532864053_05
    Victoria Glacier
    1 min walk - 0.1 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    13 min walk - 0.8 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    14 min walk - 0.8 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    14 min walk - 0.8 miles

Getting around

  • Banff Station
    16 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    11 min walk
  • The Old Spaghetti Factory
    12 min walk
  • A&W Canada
    7 min walk
  • PARK Distillery Restaurant + Bar
    13 min walk
  • Evelyn's Coffee Bar
    13 min walk

About this property

Charltons Banff

Hotel near Banff Centre for Arts and Creativity
Consider a stay at Charltons Banff and take advantage of a terrace, a fireplace in the lobby, and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Gas grills, a water dispenser, and luggage storage
  • Smoke-free premises and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms boast comforts such as premium bedding and bathrobes, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 37-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee (June 01 - April 12): CAD 22.14 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff have a pool?

Yes, this property has an indoor pool.

Is Charltons Banff pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 15.70 per night.

What time is check-in at Charltons Banff?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charltons Banff?

Check-out is at 11 AM.

Where is Charltons Banff located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Canadian Ski Museum West are also within 15 minutes. Banff Station is 16 minutes by foot.

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Reviews

Charltons Banff Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 478 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Edith Cabrales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view rooms, perfectly clean and staff was very nice and accommodating
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was really great, Adrian and Gomes very kind guys and the room was very clean and comfortable.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Wen Tzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very helpful. The kitchen in our room was very convenient.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy access to the ski shuttle bus and nice walk to all the amenities in Banff. easy parking and nice room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ada at the front desk was so kind to me, she made checking in/out a breeze and she went above and beyond to make my stay feel welcome. I have stayed at a few hotels in Banff, but this is the best from customer service and cleanliness!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, hot tub, and steam room were
Stayed 1 night in Apr 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The pool and hot tub were fantastic. Great location and easy to walk to restaurants. Clean room with a big tv!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

HUAI LIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fully equipped for cooking. Super convenient location!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful! They would answer any questions I had
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Noah

Liked: Cleanliness, amenities, property conditions & facilities
The room with spotless when we received a free upgrade and the front desk staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sijie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room has a lot space
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, it is a nice place to stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeffry

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly and helpful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shae

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and stellar hospitality. The front desk team is always so friendly and helpful. We love the loft rooms and always choose that room type for our stay. Parking is convenient and the pool and hot tub are great after a long day outdoors.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Heating, lighting, fire and hot water perfect. Staff were friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Wayne

Liked: Cleanliness
Room was clean Bathroom fixtures are dated Good value
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff, clean and convenient room
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Roberto

Staff are great and clean room. Walking distance to Banff center.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities
clean and nice and quiet. Terrific customer service. Will definately stay here again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very good! Room was spacious and clean.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Andrew

Location is good. Staff were helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mary Rose

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff! Great Location! We love our room super clean and beds are comfy! For sure we’ll stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Myriel

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay and good view
Stayed 2 nights in Oct 2025