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Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Meeting facility
Reception
Reception hall

Popular amenities

  • Room service
  • Hot Tub
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

9.0 out of 10
Wonderful
(77 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(66 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(86 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 0.9 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel near Banff Centre for Arts and Creativity
You can look forward to a bar, a business center, and a steam room at Banff Ptarmigan Inn. For some rest and relaxation, visit the sauna or the 2 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A free area shuttle, multilingual staff, and a reception hall
  • Luggage storage, a banquet hall, and an elevator
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 134 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is Banff Ptarmigan Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Banff Ptarmigan Inn?

Self parking is free at this property.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Banff Ptarmigan Inn?

Check-out is at 11 AM.

Where is Banff Ptarmigan Inn located?

Located in Downtown District, this hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Gondola is 2.6 mi (4.2 km) away. Banff Station is 7 minutes by foot.

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Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 996 out of 1755 reviews
Rating 8 - Good. 490 out of 1755 reviews
Rating 6 - Okay. 178 out of 1755 reviews
Rating 4 - Poor. 58 out of 1755 reviews
Rating 2 - Terrible. 33 out of 1755 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay, great restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Javed

Liked: Cleanliness
Excellent location. Good restaurant on site. Parking is free.
Stayed 2 nights in Jul 2025

10/10 Excellent

TAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, the hotel even provided a 3 day transit pass for our 2 nights staying. we will consider this hotel again if we ever come back banff.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice large clean rooms, close to dining and shopping, friendly helpful staff, free underground parking (first come first serve).
Stayed 3 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was in a good location for everything downtown
Stayed 2 nights in Jul 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Close to all shops and restaurants! The room was comfy and clean. Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaustubh Nilkanth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Great staff & property was nice, clean and well maintained.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Nice hotel. Close to everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and underground convenient parking
Stayed 1 night in May 2025

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Great place close to the village great staff!
Stayed 3 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Perfect central location to explore Banff on foot. Room very comfortable with good clean bathroom. Lift was near our room and clanked a bit which was annoying early morning but otherwise all good!
Stayed 2 nights in Jul 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Restaurant was not.
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
While this hotel is older it is very nice and some upgrades have happened such as the bathroom. It is located centrally and very walkable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very friendly. Rooms were a good size.
Stayed 2 nights in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close to everything with in walking distance
Stayed 1 night in Dec 2024

10/10 Excellent

Shubham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a week, and definitely would highly recommend it. Nicely located in the heart of downtown, great room service, kind people at the reception and has a rustic charm.
Stayed 6 nights in May 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property and walking distance from food and sightseeing sites.
Stayed 1 night in May 2025

10/10 Excellent

Nasser

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Super Staff
Stayed 2 nights in Jun 2025

8/10 Good

Can Lambert

Liked: Cleanliness, staff & service, property conditions & facilities
A friendly hotel, very well located, easy to get around the city on foot, and with friendly, helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay. The location on fantastic there was so much within walking distance. All the price was a bit high. It was worth it to be right in downtown Banff.
Stayed 1 night in Jun 2025

6/10 Okay

JEONG CHUL

Liked: Property conditions & facilities
Disliked: Amenities
It was great overall.
Stayed 2 nights in Jun 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in downtown Banff. Really friendly, helpful staff at check in, free parking below ground. Large spacious room, with coffee and water in mugs and glasses (no plastic - excellent!)
Stayed 3 nights in May 2025

8/10 Good

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated but it was very clean. Banff can get incredibly busy and if multiple people are checking in you wont have room to pull a vehicle in and might have to wait. This was the only issue. The room and property is a little dated but it is kept very clean and everyone was helpful
Stayed 1 night in Jul 2025