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Banff Ptarmigan Inn

3.0 star property
After a day of mountain adventures, travelers can relax in the steam room or soak in spa tubs, then stroll into town for shopping and dining experiences.

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night - Banff Ptarmigan Inn (Banff)
Bicycling - Banff Ptarmigan Inn (Banff)
Front of property - evening/night - Banff Ptarmigan Inn (Banff)
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes - Banff Ptarmigan Inn (Banff)
Restaurant - Banff Ptarmigan Inn (Banff)
The Banff Ptarmigan Inn in Downtown offers a welcoming atmosphere with a restaurant and bar. Guests can rejuvenate in the sauna or spa tubs, use free WiFi, and take the area shuttle to nearby sites like Banff National Park Info Centre. Visitors love the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(106 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(82 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.8 out of 10
Excellent
(36 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room 2 Queens

Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(61 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(98 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(106 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

In the mountains, Banff Ptarmigan Inn is in Downtown District, a walkable area in Banff with good shopping. Banff Gondola and Fairmont Banff Springs Bowling Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bow Falls and Tunnel Mountain. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff Centre. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snow tubing and snowshoeing. Guests love the hotel's central location. Visit our Banff travel guide
Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    2 min walk - 0.1 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    3 min walk - 0.2 miles
  • Central Park
    Central Park
    9 min walk - 0.5 miles
  • Banff Legacy Trail
    3 min walk - 0.2 miles

Getting around

  • Banff Station
    7 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    2 min walk
  • The Old Spaghetti Factory
    3 min walk
  • Shoku Izakaya
    5 min walk
  • PARK Distillery Restaurant + Bar
    4 min walk
  • Indian Curry House
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Banff Ptarmigan Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Banff Ptarmigan Inn?

Check-out is at 11 AM.

Where is Banff Ptarmigan Inn located?

Located in Downtown District, this hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1270 out of 2155 reviews
Rating 8 - Good. 578 out of 2155 reviews
Rating 6 - Okay. 203 out of 2155 reviews
Rating 4 - Poor. 63 out of 2155 reviews
Rating 2 - Terrible. 41 out of 2155 reviews

Reviews

Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The Inn was conveniently located near several shopping areas and tours.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice room.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and rooms very nice. Food was also excellent at restaurant.
Stayed 3 nights in May 2026
Verified

8/10 Good

cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ans staff were very helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

SA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and a comfortable stay. Great location and good experience overall. Would definitely recommend this hotel.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy room with good bedside lighting, thick towels, great shower, good location. Free onsite parking was also a bonus
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

sabine j de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of town. Plenty of near by options to eat Easy parking. Helpful staff and excellent coffee. Will stay again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to nearby trails and restaurants. Had a patio to enjoy the great weather.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very convenient location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay, perfect location and great spot.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and good value. Our balcony faced the lobby so if you are a light sleeper you may want to upgrade. I would stay here again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Clean and perfect location to downtown.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to downtown shops and bus stops. Comfortable room with mini frig.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Samantha (Page)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Super convenient location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very satisfied with our choice for lodging. The location is perfect! It is one of the closest hotels to the main ave for shopping and dining. The room was clean, the beds were comfortable. The rooms were very quiet, we never heard any outside noise. We highly recommend!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Radhe Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy choice for staying right in the heart of Banff town and close to many food options. I would stay here again with family in the future.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great property.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Banff. Loved the underground parking
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location. Friendly staff with great facilities
Stayed 1 night in Apr 2026
Verified

8/10 Good

Suzette Mabasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights and it a very convenient location 1/2 a block from the Main Street. The only thing that I can say is the pillows are small and hard .
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the on-site restaurant was very good. The rooms were very comfortable, the location was fantastic. Would return again.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bathroom poor lighting the only good thing is the location
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good location good food
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved ur stay at the Ptarmigan. The staff were polite and helpful, the rooms were lovely and luxe and the restaurant had the hockey game on, which was great for us! The server was lovely, she had good recommendations and was always checking on us to see of we needed anything. The beds were excellent and plush, but also just firm enough. We would definitely stay again! Highly recommend!
Stayed 1 night in May 2026