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Banff Ptarmigan Inn

3.0 star property
After a day of mountain adventures, travelers can relax in the steam room or soak in spa tubs, then stroll into town for shopping and dining experiences.

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Photo gallery for Banff Ptarmigan Inn

Front of property - Banff Ptarmigan Inn (Banff)
Reception hall - Banff Ptarmigan Inn (Banff)
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes - Banff Ptarmigan Inn (Banff)
Restaurant - Banff Ptarmigan Inn (Banff)
Bicycling - Banff Ptarmigan Inn (Banff)
The Banff Ptarmigan Inn in Downtown offers a welcoming atmosphere with a restaurant and bar. Guests can rejuvenate in the sauna or spa tubs, use free WiFi, and take the area shuttle to nearby sites like Banff National Park Info Centre. Visitors love the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(101 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(78 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(57 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(92 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(101 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

About the neighborhood

In the mountains, Banff Ptarmigan Inn is in Downtown District, a walkable area in Banff with good shopping. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs. Banff Park Museum and Victoria Glacier are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snow tubing and ice skating. Guests love the hotel's central location. Visit our Banff travel guide
Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park showing a lake or waterhole, landscape views and railway items
    Banff National Park
    1 min walk - 0.0 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    2 min walk - 0.1 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    3 min walk - 0.2 miles
  • An idyllic setting with a beautiful backdrop, the Central Park in Banff located along the bow river is a perfect place to spend time after a hearty meal in one of the many restaurants in downtown Banff. Beware of the mosquitoes though.
    Central Park
    9 min walk - 0.5 miles
  • Banff Legacy Trail
    3 min walk - 0.2 miles

Getting around

  • Banff Station
    7 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    2 min walk
  • BeaverTails
    5 min walk
  • The Old Spaghetti Factory
    3 min walk
  • Good Earth Coffeehouse
    1 min walk
  • Evelyn's Coffee Bar
    4 min walk

About this property

Banff Ptarmigan Inn

Hotel near Banff Centre for Arts and Creativity
You can look forward to a bar, a business center, and a steam room at Banff Ptarmigan Inn. For some rest and relaxation, visit the sauna or the 2 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A free area shuttle, a front-desk safe, and concierge services
  • Multilingual staff, a vending machine, and smoke-free premises
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 134 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is Banff Ptarmigan Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Banff Ptarmigan Inn?

Check-out is at 11 AM.

Where is Banff Ptarmigan Inn located?

Located in Downtown District, this hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 5 minutes. Banff Station is 7 minutes by foot.

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Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1178 out of 2040 reviews
Rating 8 - Good. 553 out of 2040 reviews
Rating 6 - Okay. 202 out of 2040 reviews
Rating 4 - Poor. 62 out of 2040 reviews
Rating 2 - Terrible. 45 out of 2040 reviews

Reviews

Verified

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay, perfect location and great spot.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, clean, good food in restaurant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of downtown Banff, close to everything. The staff were great, very helpful and informative for our stay. Room was great with mountain views.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Xiaojuan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, and very friendly staff.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was friendly. The inn was very close to downtown
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. It was clean and comfortable.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great pillows. Staf was very friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
The staff was pretty kind. The room was nice and clean. Wasn’t our first time at this hotel, We always get a great experience. Kudos to the staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Great room..great price...great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location Friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Love it here. Perfectly located and staff are always great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, comfortable beds and the staff were very friendly and helpful! Thank you.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rocky

Liked: Cleanliness, property conditions & facilities
Staff are very helpful and approachable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean, complete. Staff nice and helpful. Would definitely stay there again. Also liked location in middle of "the action". Parking was great\, too.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Arpan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. The room was clean and lots of restaurants and stores within walking distance.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
What's excellent about it? Location, value, atmosphere, staff friendliness, cleanliness, heated parking, in-house bar & restaurant, etc.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ocean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and hotel itself were fantastic will definitely be back!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jenna

Liked: Cleanliness, staff & service
Nice hotel with a clean room, friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Navpuneet

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay at Banff Ptarmigan Inn. The hotel location is superb, the staff service is impeccable and they they take good care of their guests. Would surely visit again. 5/5 rating
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff, super convenient to shops etc.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Great location, room was spacious
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean. and close to downtown. Would stay again onnext visit
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Positives: heated underground parking free with stay, 2 hot tubs, quite hotel at night.Very clean rooms and close to downtown Banff. Only negative room had a view of parking lot.
Stayed 3 nights in Feb 2026