Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Property preview
Meeting facility
Reception hall
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
The Banff Ptarmigan Inn in Downtown offers a welcoming atmosphere with a restaurant and bar. Guests can rejuvenate in the sauna or spa tubs, use free WiFi, and take the area shuttle to nearby sites like Banff National Park Info Centre. Visitors love the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

Superior Split Room

  • Sleeps 4

Superior Room 2 Queens

9.0 out of 10
Wonderful
(91 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room 1 King

8.4 out of 10
Very good
(70 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Superior Split Room.

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Room 1 King

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard King Room

  • Sleeps 2

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room Two Queens

8.8 out of 10
Excellent
(81 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(90 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Two Queen Room with Balcony

  • Sleeps 4

Superior King Room with Balcony

  • Sleeps 2

Standard Two Queen Room

  • Sleeps 4

Superior Two Queen Room

  • Sleeps 4

Mountain View King Suite

  • Sleeps 2

About the neighborhood

Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 0.9 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪Park Distillery + Restaurant - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Indian Curry House - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel near Banff Centre for Arts and Creativity
You can look forward to a bar, a business center, and a steam room at Banff Ptarmigan Inn. For some rest and relaxation, visit the sauna or the 2 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A free area shuttle, a front-desk safe, and luggage storage
  • A reception hall, a banquet hall, and a vending machine
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 134 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is Banff Ptarmigan Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Banff Ptarmigan Inn?

Self parking is free at this property.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Banff Ptarmigan Inn?

Check-out is at 11 AM.

Where is Banff Ptarmigan Inn located?

Located in Downtown District, this hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Gondola is 2.6 mi (4.2 km) away. Banff Station is 7 minutes by foot.

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Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1031 out of 1816 reviews
Rating 8 - Good. 501 out of 1816 reviews
Rating 6 - Okay. 187 out of 1816 reviews
Rating 4 - Poor. 58 out of 1816 reviews
Rating 2 - Terrible. 39 out of 1816 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this nice hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, cozy rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aakash Dhoj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location with best staff made everything easier for our vacation.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain View was spectacular. Location of hotel is very convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t go wrong - beautiful location, clean, great service
Stayed 4 nights in Jul 2025

10/10 Excellent

Danyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Banff town. Everything is so convenient, including shopping, dining, transportation, and parking. The hotel even provides a local bus ticket. That is very valuable to visit around the town.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Not enough guest parking but the hotel was good
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay, great restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
great place great time. location was perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Yeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed
Stayed 1 night in Oct 2025

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants and public transportation is within few minutes from this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception gave excellent tip and was able to optimize my 2-night stay
Stayed 2 nights in Aug 2025

8/10 Good

Shaunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of restaurants in the surrounding,
Stayed 2 nights in Jul 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and having a balcony
Stayed 1 night in Sep 2025

10/10 Excellent

Javed

Liked: Cleanliness
Excellent location. Good restaurant on site. Parking is free.
Stayed 2 nights in Jul 2025

10/10 Excellent

TAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, the hotel even provided a 3 day transit pass for our 2 nights staying. we will consider this hotel again if we ever come back banff.
Stayed 2 nights in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was no wait, but the staff seemed tired and showed less care
Stayed 1 night in Oct 2025

10/10 Excellent

Kaustubh Nilkanth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Great staff & property was nice, clean and well maintained.
Stayed 2 nights in Jun 2025

8/10 Good

Monica Malkowski

Liked: Cleanliness, amenities, property conditions & facilities
The stained natural wood.
Stayed 2 nights in Sep 2025

10/10 Excellent

donald

Liked: Staff & service, amenities, property conditions & facilities
Location is excellent rooms nice
Stayed 4 nights in Apr 2025

8/10 Good

vivek

Room is clean but old property. parking issues
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking and bus transportation. We parked our car in their underground garage and rode the busses with our free passes provided by the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the 3 hotels I stayed in in Canada, this was my favorite. I could have used a grab bar in the shower, but I didn't think to ask for that.
Stayed 1 night in Sep 2025