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Banff Ptarmigan Inn

3.0 star property
After a day of mountain adventures, travelers can relax in the steam room or soak in spa tubs, then stroll into town for shopping and dining experiences.

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night - Banff Ptarmigan Inn (Banff)
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes - Banff Ptarmigan Inn (Banff)
Reception hall - Banff Ptarmigan Inn (Banff)
Bicycling - Banff Ptarmigan Inn (Banff)
Restaurant - Banff Ptarmigan Inn (Banff)
The Banff Ptarmigan Inn in Downtown offers a welcoming atmosphere with a restaurant and bar. Guests can rejuvenate in the sauna or spa tubs, use free WiFi, and take the area shuttle to nearby sites like Banff National Park Info Centre. Visitors love the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(103 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(81 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.8 out of 10
Excellent
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.8 out of 10
Excellent
(60 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(96 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(103 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

About the neighborhood

In the mountains, Banff Ptarmigan Inn is in Downtown District, a walkable area in Banff with good shopping. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Lake Minnewanka. Banff Park Museum and Victoria Glacier are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowmobiling and ice skating. Guests love the hotel's central location. Visit our Banff travel guide
Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    2 min walk - 0.1 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    3 min walk - 0.2 miles
  • Central Park
    Central Park
    9 min walk - 0.5 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    12 min walk - 0.7 miles

Getting around

  • Banff Station
    7 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    2 min walk
  • The Old Spaghetti Factory
    3 min walk
  • BeaverTails
    5 min walk
  • PARK Distillery Restaurant + Bar
    4 min walk
  • Evelyn's Coffee Bar
    4 min walk

About this property

Banff Ptarmigan Inn

Hotel near Banff Centre for Arts and Creativity
You can look forward to a bar, a business center, and a steam room at Banff Ptarmigan Inn. For some rest and relaxation, visit the sauna or the 2 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A free area shuttle, a front-desk safe, and a 24-hour front desk
  • Smoke-free premises, a vending machine, and a reception hall
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 134 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is Banff Ptarmigan Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Banff Ptarmigan Inn?

Check-out is at 11 AM.

Where is Banff Ptarmigan Inn located?

Located in Downtown District, this hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 5 minutes. Banff Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1211 out of 2071 reviews
Rating 8 - Good. 556 out of 2071 reviews
Rating 6 - Okay. 201 out of 2071 reviews
Rating 4 - Poor. 61 out of 2071 reviews
Rating 2 - Terrible. 42 out of 2071 reviews

Reviews

Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very convenient location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Clean and perfect location to downtown.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha (Page)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Super convenient location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Banff. Loved the underground parking
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the on-site restaurant was very good. The rooms were very comfortable, the location was fantastic. Would return again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay, perfect location and great spot.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Radhe Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy choice for staying right in the heart of Banff town and close to many food options. I would stay here again with family in the future.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location. Friendly staff with great facilities
Stayed 1 night in Apr 2026
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for walking around town. A complimentary bus pass is included which made it easy to get to the Banff Gondola.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Raji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay. Beds are comfy. Heated and covered car parking. Excellent location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Zafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Banff on foot. Good-sized room and comfortable bed. The free parking was appreciated.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The location is great. The property is a little dated.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, clean, good food in restaurant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, enjoyed our stay. Drawbacks were the lighting in room was on the dim side for makeup and hair, hot tub didn’t have the jet massage we were hoping for.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good location good food
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, location is excellent for walking Banff downtown…. Elevator maintenance required when we were there; spa facilities are dated and could be cleaned more.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, decent room, good price. It’s not fancy but it’s a great location, would def stay again. Staff very friendly and helpful
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Nauman

Liked: Cleanliness, staff & service, amenities
Great location and comfortable accommodation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of downtown Banff, close to everything. The staff were great, very helpful and informative for our stay. Room was great with mountain views.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This Inn is situated in a great location, close to shopping and restaurants and a grocery store. The rooms are dated but clean. Rooms have a fridge and coffee pot but no microwave (which would be a nice add). Would stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gurpreet

Very helful staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms.
Stayed 1 night in Jan 2026
Verified

8/10 Good

suman

Liked: Cleanliness, staff & service, property conditions & facilities
Bar looks pretty amazing. We had a breakfast and accommodated us in the closing hours. Parking perfect and secure. Hassle free checking at reception with option to upgrade and rooms are cleaned every morning.
Lobby
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Xiaojuan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, and very friendly staff.
Stayed 8 nights in Jan 2026