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Banff Caribou Lodge and Spa

Property class: 3.5

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Photo gallery for Banff Caribou Lodge and Spa

A swimming pool with a stone wall and a circular hot tub area. - Banff Caribou Lodge and Spa (Banff)
A restaurant with wooden tables and benches, antler decorations on the wall, and a rustic interior design. - Banff Caribou Lodge and Spa (Banff)
A lodge with a mountain backdrop, featuring a prominent entrance, multiple balconies, and a parking area. - Banff Caribou Lodge and Spa (Banff)
A reception area with a wooden reception desk, a sign reading "Red Earth Spa," and a stone wall. - Banff Caribou Lodge and Spa (Banff)
A modern kitchen with wooden cabinets, a built-in oven, and a large island with a sink. - Banff Caribou Lodge and Spa (Banff)
Located close to Tunnel Mountain, Banff Caribou Lodge and Spa provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Indulge in a facial, a body treatment, and a massage at Red Earth Spa, the onsite spa. Yoga classes are offered at the gym; the property also has a business center, a sauna, and a hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, and a window with a view.

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(112 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

A spacious living room with a stone fireplace, a grey sofa with orange cushions, and a patterned carpet.

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(77 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a painting on the wall.

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(49 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(92 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk with a chair, a window with curtains, a painting on the wall, and a patterned carpet.

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, a television, and a balcony with curtains.

Superior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, a television, and a wall-mounted lamp.

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior King Room Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Two Queen Room with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

In the mountains, Banff Caribou Lodge and Spa is in Uptown District, a walkable area in Banff with good shopping. While the natural beauty of Tunnel Mountain and Lake Minnewanka can be enjoyed by anyone, those looking for an activity can check out Sunshine Village. Banff National Park is another place to visit that comes recommended. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowshoeing and snowmobiling. Guests appreciate the hotel's central location. Visit our Banff travel guide
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • A Rocky Mountain Railway train traveling along a river surrounded by mountains.
    Banff National Park
    1 min walk - 0.0 miles
  • A river winding through a forest with mountains in the background.
    Banff National Park Information Centre
    13 min walk - 0.8 miles
  • A modern building complex with a mountain backdrop.
    Banff Centre for Arts and Creativity
    14 min walk - 0.8 miles
  • A gazebo in a park with a mountain in the background.
    Central Park
    20 min walk - 1.1 miles
  • Canada House Gallery
    16 min walk - 0.9 miles

Getting around

  • Banff Station
    17 min walk
  • Calgary International Airport (YYC)
    92 min drive

Restaurants

  • The Canadian Brewhouse
    13 min walk
  • A&W Canada
    6 min walk
  • PARK Distillery Restaurant + Bar
    14 min walk
  • Indian Curry House
    14 min walk
  • The Old Spaghetti Factory
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Check-out is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in Uptown District, this spa hotel is 2.1 mi (3.4 km) from Tunnel Mountain and within 12 mi (20 km) of Lake Minnewanka and Banff National Park. Sunshine Village is 12 mi (19.3 km) away. Banff Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Banff Caribou Lodge and Spa Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1823 out of 3357 reviews
Rating 8 - Good. 881 out of 3357 reviews
Rating 6 - Okay. 440 out of 3357 reviews
Rating 4 - Poor. 133 out of 3357 reviews
Rating 2 - Terrible. 80 out of 3357 reviews

Reviews

Verified review

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Spa and hot pool were nice Room was clean Food was good from the Keg
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning hotel! Walkable in to the centre of Banff and the hot pool is lovely to wind down at the end of the day. The room was spotless and parking is underground and safe. We loved our stay here.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Ekta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and kind! We really enjoyed our stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at the entrance to the town site walking distance to everything clean rooms, helpful stuff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The price is usually pretty reasonable, the spa is amazing, and I love the restaurant. The breakfast brunch is a must.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lakshmi Narayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent lodge with friendly staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Great hotel Clean room
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jaehoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, and the front desk staff were friendly and welcoming.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is lovely and restaurant very nice. Check in clerk was rather abrupt was only reason for avg rating there. Great location and spa pool was relaxing after a long day of touring.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lodge. We had 2 rooms and enjoyed the property. We were about a 10 min walk to where the shops and restaurants started in Banff. The staff was great. Room was very clean and met our needs.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and stylish. We are at the keg and got massages at the spa. It was all wonderful!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Huangen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and informative.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The room was very clean and the staff were very friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Samnani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelint service clean Room good breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room & bathroom. Great amneties, not far from town. Bus transit passes provided. Lots of parking
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can take the bus to the Banff downtown area (or by walk). The facility is relatively small and old, but the people are very nice and the room is pretty clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jianmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The keg restaurant is a highlight. Very tasty food and great service. The hotel staff are friendly and helpful. Convenient location as well. Walk distance to most of the atttractions.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Rauf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms. Nice to stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were lovely. We enjoyed our stay and would go back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, although we were on the outskirts of town we were offered free bus passes to visit local sites. The restaurant served was very good!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Adeyinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with navigating the transport system in Banff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Charro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Rooms are very clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Hyun young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good. Walkable location.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
$677 for a room that is really small. When you open the bathroom door it hits the toilet 😔 No A/C but they do provide a fan in the room. The room was clean and staff friendly. Keg steakhouse in the lobby.
Stayed 1 night in Aug 2026