Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Tunnel Mountain

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Property preview
Indoor pool
Lobby
Corner Suite with Spa Bath | Room amenity
Banff Caribou Lodge and Spa welcomes visitors with a cozy lobby fireplace in the heart of Banff. Kids enjoy the playground, adults can take yoga or book treatments at Red Earth Spa. Free self-parking is available, and staff can recommend excellent nearby dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

Room options

Available filters for rooms
Showing 14 of 14 rooms

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Private indoor hot tub
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(62 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(38 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)

Highlights

Balcony
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Room Balcony

  • Sleeps 2

Superior Two Queen Room with Balcony

  • Sleeps 4

Standard Two Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Superior Two Queen Room

  • Sleeps 4

Superior King Room

  • Sleeps 2

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the neighborhood

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.7 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪Park Distillery + Restaurant - ‬14 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel near Tunnel Mountain
Located close to Banff Centre for Arts and Creativity, Banff Caribou Lodge and Spa provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Indulge in a facial, a body treatment, and a massage at Red Earth Spa, the onsite spa. Yoga classes are offered at the gym; the property also has a business center, a sauna, and a hot tub. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), 2 meeting rooms, and concierge services
  • A banquet hall, an elevator, and massage treatment rooms
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 190 rooms have comforts such as premium bedding, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Banff Caribou Lodge and Spa?

Self parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Check-out is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in Uptown District, this spa hotel is 2.1 mi (3.4 km) from Tunnel Mountain and within 12 mi (20 km) of Lake Minnewanka and Banff National Park. Sunshine Village is 12 mi (19.3 km) away. Banff Station is 17 minutes by foot.

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Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1558 out of 2867 reviews
Rating 8 - Good. 741 out of 2867 reviews
Rating 6 - Okay. 373 out of 2867 reviews
Rating 4 - Poor. 120 out of 2867 reviews
Rating 2 - Terrible. 75 out of 2867 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great attentive staff, great location, friendly service,
Stayed 4 nights in Oct 2025

10/10 Excellent

Seung Eun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with an excellent restaurant attached. Very friendly and professional staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time here! We especially loved the complimentary parking and dinning!
Stayed 4 nights in Oct 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, clean and comfy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to spend a few nights in Banff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Randy Edward

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time. We were there for our 25th anniversary.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jillian Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
the room was very neat, and the place is great. the staff is also helpful as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Alona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the ambience upon entering the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banff is a beautiful town, every any has a spectacular view, hotel was perfect location, nice spa facilities, comfy room, 10 min walk into heart of town
Stayed 2 nights in Oct 2025

6/10 Okay

Shelly Lynn

Liked: Cleanliness, staff & service
Disliked: Amenities
Mountain view and good staff
Stayed 3 nights in Oct 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Great stay. Wish the hot tub jets were working and that there were more than 2 units for laundry. Otherwise a great stay.
Stayed 1 night in Oct 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel staff great 10 mins to downtown Banff or there is a bus stop next to the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good for relaxing, in de downtown, really good if you have a pets
Stayed 1 night in Oct 2025

10/10 Excellent

Livius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice views walkable to downtown lots of dining options
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with lots of shopping and restaurants
Stayed 2 nights in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property! Stayed for 4 nights. The service and food was spot on. I'd say it's located perfectly within shopping (downtown) as it's a very enjoyable walk to and from hotel (about a mile or so).
Stayed 4 nights in Oct 2025

8/10 Good

Jithendran K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid option for staying in Banff. The hotel includes free day passes for local public transit. The room cleaning schedule could be improved a bit but this hotel offers great value for money.
Stayed 3 nights in Oct 2025

10/10 Excellent

jacquey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; pet friendly. Didn’t eat at restaurant
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying, once in summer and now once in early autumn. Both experiences were great, it's truly a lovely spot
Stayed 1 night in Oct 2025

10/10 Excellent

Ela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we only stayed for 2 nights. Great price for 2 queen bed w/ balcony. Provided free bus pass. I would stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Shashi Mouli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more local vegetarian options
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect hotel with an outstanding staff and great restaurant. I highly recommend this hotel. Everyone was truly professional and kind.
Stayed 4 nights in Aug 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at.
Stayed 3 nights in Jul 2025

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The shampoo, conditioner, soaps probided were amazing. We had a good time. I recommend.
Stayed 2 nights in Oct 2025