Banff Caribou Lodge and Spa

3.5 star property
Hotel with full-service spa, near Banff Lake Louise Tourism Bureau

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April 2024
May 2024

Banff Caribou Lodge and Spa

Photo gallery for Banff Caribou Lodge and Spa

Exterior
Indoor spa tub
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi
Restaurant
Lobby

Overview of Banff Caribou Lodge and Spa

Reviews
8.4

Very good

Popular amenities

  • Pet friendly
  • Hot Tub
  • Breakfast available
  • Spa
  • Free WiFi
  • Housekeeping

Explore the neighborhood

521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Popular LocationBanff Lake Louise Tourism Bureau11 min walk
  • Popular LocationTunnel Mountain5 min drive
  • Popular LocationBanff Springs Golf Club9 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)92 min drive

Room options

Superior Room, 2 Queen Beds

cleanliness

Highlights

Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

cleanliness

Highlights

Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

cleanliness

Highlights

Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Balcony

cleanliness

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

cleanliness

Highlights

Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Corner Suite with Spa Bath

cleanliness

Highlights

Fireplace
Private indoor spa tub
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Banff

Banff Caribou Lodge and Spa is located in Uptown District, a neighborhood in Banff, and is in the mountains and in a national park. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Lake Louise Tourism Bureau and Banff Gondola are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowmobiling. Guests appreciate the hotel's central location.

What's nearby

  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 8 min drive
  • Banff Springs Golf Club - 9 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • Masala Authentic Indian Cuisine - 19 min walk
  • BeaverTails - 15 min walk
  • Rose & Crown Restaurant & Pub - 15 min walk
  • Farm & Fire - 13 min walk
  • Earls - 13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel near Banff Lake Louise Tourism Bureau
Located close to Tunnel Mountain and Banff Springs Golf Club, Banff Caribou Lodge and Spa provides a playground, dry cleaning/laundry services, and a fireplace in the lobby. Indulge in a manicure/pedicure, a massage, and a body treatment at Red Earth Spa, the onsite spa. Yoga classes are offered at the gym; the property also has a bar, a business center, and a hot tub. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), a vending machine, and smoke-free premises
  • A front-desk safe, concierge services, and an elevator
  • Guest reviews say good things about the dining options, overall value, and central location
Room features
All 190 rooms have comforts such as premium bedding, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and fans

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: CAD 15–30 for adults and CAD 10–20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Playground
  • Ski passes
  • Ski storage
  • Spa tub
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00–30.00 for adults, and CAD 10.00–20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows dogs (limit 2 total). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Banff Caribou Lodge and Spa?

Self parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Check-out is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in Uptown District, this spa hotel is 0.6 mi (0.9 km) from Banff Lake Louise Tourism Bureau and within 3 mi (5 km) of Cave and Basin National Historic Site and Tunnel Mountain. Banff Springs Golf Club and Banff Gondola are also within 3 mi (5 km). Banff Station is 17 minutes by foot.

Banff Caribou Lodge and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1198 out of 2424 reviews" "
Rating 8 - Good. 691 out of 2424 reviews" "
Rating 6 - Okay. 326 out of 2424 reviews" "
Rating 4 - Poor. 124 out of 2424 reviews" "
Rating 2 - Terrible. 85 out of 2424 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

genevieve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms. Lovely hotel to stay in Banff. Very friendly staff and helpful when we arrived. Hot pool was awesome!
Stayed 2 nights in Mar 2024

10/10 Excellent

Xiaojun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small in size but very clean, we noticed the bathroom floor was clean and dry. I also enjoy the smell of Rocky Mountain soap very much. The hot tub and sauna room was nice and relaxing. The hotel is located in uptown Banff, where is about 20 minutes walking distance to downtown but the hotel rooms are nice and quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time I stayed at this property. The staff were excellent. Check in was a long wait but we checked in at night and it was spring break. Rooms were great, staff service was amazing and location was perfect to downtown
Stayed 3 nights in Mar 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024

6/10 Okay

Leez

Stayed 1 night in Mar 2024

10/10 Excellent

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ourstaywasgood
Stayed 2 nights in Mar 2024

6/10 Okay

Manuela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay
Stayed 2 nights in Mar 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the spa pools but keg breakfast buffet is not worth the money
Stayed 1 night in Mar 2024

8/10 Good

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool wasn’t operating during our stay
Stayed 1 night in Mar 2024