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Banff Caribou Lodge and Spa

3.5 star property
Travelers can unwind with yoga classes at the gym, rejuvenate with treatments at Red Earth Spa, or explore recommended local restaurants nearby

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Photo gallery for Banff Caribou Lodge and Spa

Property entrance - Banff Caribou Lodge and Spa (Banff)
Corner Suite with Spa Bath | Living area | Flat-screen TV - Banff Caribou Lodge and Spa (Banff)
Restaurant - Banff Caribou Lodge and Spa (Banff)
Corner Suite with Spa Bath | Room amenity - Banff Caribou Lodge and Spa (Banff)
Indoor spa tub - Banff Caribou Lodge and Spa (Banff)
Banff Caribou Lodge and Spa welcomes visitors with a cozy lobby fireplace in the heart of Banff. Kids enjoy the playground, adults can take yoga or book treatments at Red Earth Spa. Free self-parking is available, and staff can recommend excellent nearby dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(99 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Private indoor hot tub
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(64 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(76 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(63 reviews)

Highlights

Balcony or patio
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the neighborhood

In the mountains, Banff Caribou Lodge and Spa is in Uptown District, a walkable area in Banff with good shopping. While the natural beauty of Tunnel Mountain and Lake Minnewanka can be enjoyed by anyone, those looking for an activity can check out Sunshine Village. Banff National Park is another place to visit that comes recommended. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowmobiling. Guests appreciate the hotel's central location. Visit our Banff travel guide
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park showing a lake or waterhole, landscape views and railway items
    Banff National Park
    1 min walk - 0.0 miles
  • Banff_VictoriaGlacier_553248621532864053_05
    Victoria Glacier
    1 min walk - 0.1 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    12 min walk - 0.7 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    13 min walk - 0.8 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    14 min walk - 0.8 miles

Getting around

  • Banff Station
    17 min walk
  • Calgary International Airport (YYC)
    92 min drive

Restaurants

  • A&W Canada
    6 min walk
  • The Canadian Brewhouse
    13 min walk
  • Good Earth Coffeehouse
    11 min walk
  • PARK Distillery Restaurant + Bar
    14 min walk
  • The Old Spaghetti Factory
    13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel near Tunnel Mountain
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a bar at Banff Caribou Lodge and Spa. Indulge in a manicure/pedicure, a massage, and a body treatment at Red Earth Spa, the onsite spa. Yoga classes are offered at the gym; the property also has a business center, a sauna, and a hot tub. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and tour/ticket assistance
  • A banquet hall, concierge services, and a computer station
  • Guest reviews say great things about the dining options, helpful staff, and location
Room features
All 190 rooms have comforts such as premium bedding, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Check-out is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in Uptown District, this spa hotel is 2.1 mi (3.4 km) from Tunnel Mountain and within 12 mi (20 km) of Lake Minnewanka and Banff National Park. Sunshine Village is 12 mi (19.3 km) away. Banff Station is 17 minutes by foot.

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Reviews

Banff Caribou Lodge and Spa Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1659 out of 3053 reviews
Rating 8 - Good. 781 out of 3053 reviews
Rating 6 - Okay. 402 out of 3053 reviews
Rating 4 - Poor. 130 out of 3053 reviews
Rating 2 - Terrible. 81 out of 3053 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean , staff was great, love the big hot tub!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Vera

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Very clean room, nice staff, and amenities
Stayed 6 nights in Jan 2026

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel for the weekend we had 3 rooms 6 guest and were out for skijoring - hotel staff were wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Room was very comfortable and clean. Room service was outstanding, both for the service and food quality.
Stayed 2 nights in Jan 2026

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff was really helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Corinna

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service & the location was next to everything on Banff Ave.
Stayed 5 nights in Dec 2025

8/10 Good

Michelle Cardoso Pereira

Liked: Cleanliness, amenities, property conditions & facilities
Good stay… Hotel was a little old but nice environment and staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Staff are very helpful and kind CLEAN spa area with fresh towels ! Comfortable beds I found the lighting in the room a bit dim other than that great
Stayed 2 nights in Jan 2026

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great food at the Keg. Pleasant staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Wanran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, good vibes
Stayed 1 night in Dec 2025

10/10 Excellent

Lennon

Liked: Cleanliness, property conditions & facilities
Great rooms good location. The hot tub is perfect for enjoying. We’ll stay again for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. The Keg offered a great prime rib dinner and was a convenient addition to the service.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Checking in and out was nice and easy! We also really enjoyed using the hot pool and sauna. Our room was on the same floor as the hot pool, so there was a chlorine smell which would have been harder to deal with if we had stayed for longer than two nights. Other than that we enjoyed our stay.
Stayed 2 nights in Jan 2026

8/10 Good

Jocelyn

Liked: Cleanliness
Comfortable , nice & clean room . Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, walkable to most everywhere. Staff super friendly and easy to deal with .
Stayed 1 night in Dec 2025

10/10 Excellent

ravinder

Liked: Cleanliness, property conditions & facilities
Excellent front desk experience. The hot tubs were excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and quiet room.
Stayed 1 night in Dec 2025

8/10 Good

Jean Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great known quantity, solid value, professionally run, great location. I’ve stayed there dozens and dozens of times over the years and it’s like coming home every time. Hot tub is basement stuff, but it’s the best basement hot tub in Banff.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Cosy room in an updated older hotel, excellent price. Nice mountain vibe. Very friendly, attentive staff. Best shower in Banff - terrific pressure and lots of hot water. Good restaurant on site. Hot pool temperature was just right after a day of skiing. Would return.
Stayed 1 night in Jan 2026

10/10 Excellent

JOSE MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, free ski shuttle, friendly stuff and good amenities.
Stayed 5 nights in Nov 2025

8/10 Good

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service by the staff here. The place was clean and had no problems whatsoever with our stay.
Stayed 2 nights in Dec 2025

8/10 Good

Hans-Gregor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly helpful staff great food easy parking great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Alger

Liked: Cleanliness, amenities, property conditions & facilities
Now this was an excellent hotel experience! At check-in, the girl asked me if I was in Banff to ski, and I told her that I was there on a date. She sent a complementary bottle of wine with wine glasses up to my room! Just an excellent hotel I would stay at the Caribou anytime I’m in Banff!
The service and food at the hotel restaurant, The Keg, was outstanding!
Stayed 1 night in Jan 2026

10/10 Excellent

James C

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Staff were excellent. No issues throughout our stay. As usual, The Keg restuarant didn’t disappoint. We will stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025