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Banff Caribou Lodge and Spa

3.5 star property
Travelers can unwind with yoga classes at the gym, rejuvenate with treatments at Red Earth Spa, or explore recommended local restaurants nearby

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Photo gallery for Banff Caribou Lodge and Spa

Property entrance - Banff Caribou Lodge and Spa (Banff)
Indoor spa tub - Banff Caribou Lodge and Spa (Banff)
Restaurant - Banff Caribou Lodge and Spa (Banff)
Corner Suite with Spa Bath | Room amenity - Banff Caribou Lodge and Spa (Banff)
Exterior - Banff Caribou Lodge and Spa (Banff)
Banff Caribou Lodge and Spa welcomes visitors with a cozy lobby fireplace in the heart of Banff. Kids enjoy the playground, adults can take yoga or book treatments at Red Earth Spa. Free self-parking is available, and staff can recommend excellent nearby dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(108 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(74 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(47 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4
  • Free WiFi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4
  • Free WiFi

About the neighborhood

In the mountains, Banff Caribou Lodge and Spa is in Uptown District, a walkable area in Banff with good shopping. While the natural beauty of Tunnel Mountain and Lake Minnewanka can be enjoyed by anyone, those looking for an activity can check out Sunshine Village. Banff National Park is another place to visit that comes recommended. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowshoeing and snow tubing. Guests appreciate the hotel's central location. Visit our Banff travel guide
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 miles
  • Banff_VictoriaGlacier_553248621532864053_05
    Victoria Glacier
    1 min walk - 0.1 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    13 min walk - 0.8 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    14 min walk - 0.8 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    14 min walk - 0.8 miles

Getting around

  • Banff Station
    17 min walk
  • Calgary International Airport (YYC)
    92 min drive

Restaurants

  • The Canadian Brewhouse
    13 min walk
  • The Old Spaghetti Factory
    13 min walk
  • A&W Canada
    6 min walk
  • Shoku Izakaya
    15 min walk
  • PARK Distillery Restaurant + Bar
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Check-out is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in Uptown District, this spa hotel is 2.1 mi (3.4 km) from Tunnel Mountain and within 12 mi (20 km) of Lake Minnewanka and Banff National Park. Sunshine Village is 12 mi (19.3 km) away. Banff Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Banff Caribou Lodge and Spa Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1789 out of 3297 reviews
Rating 8 - Good. 856 out of 3297 reviews
Rating 6 - Okay. 432 out of 3297 reviews
Rating 4 - Poor. 136 out of 3297 reviews
Rating 2 - Terrible. 84 out of 3297 reviews

Reviews

Verified

10/10 Excellent

Rauf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms. Nice to stay
Stayed 3 nights in May 2026
Verified

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were lovely. We enjoyed our stay and would go back.
Stayed 1 night in May 2026
Verified

10/10 Excellent

ZAMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves it all. And the underground parking included in the stay also the free bus pass that’s takes pretty well anywhere you want to go. The keg was a nice addition also. Didn’t have to leave the hotel to have a great meal. Would stay there again
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lalitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little far from downtown. But nice clean and quiet room
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. The staff were friendly and helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, heated pool and sauna are very clean and relaxing.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great amenities and top notch staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Xianzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and very cozy lodge, underground parking is great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and room was nice and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lioubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night again with our 2 little kids and everyone had a great time. We had to change the reservation and the hotel made that easy. Check-in was quick. The room was great! We all enjoyed the hot pool.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Staff was very helpful and polite.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy place to stay in a cozy part of town.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good location, clean room, great amenities.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Keagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated - it’s been here forever. Room is clean, bed is VERY comfortable, but pillows were quite hard. Washroom is newer and well maintained. Our superior room had NO A/C - luckily it was cold and we had a fan. Be mindful during warmer times.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. We enjoyed a really nice dinner at the Keg on site.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Excellent service. Friendly and accommodating staff. Location is just a short walk from downtown shops. Underground parking with quick access to elevators. Pool and spa is lovely along with the atmosphere. Pet friendly as well. Would definitely recommend and would love to return.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jenai Lamour Forever Mckenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff were amazing. Definitely a recommend if you want to stay in Banff for a week like I did!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room very friendly staff excellent service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, hot tub was very clean and well maintained. Lots of underground parking. Bonus was having the Keg restaurant in the hotel, and the food was excellent.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great room!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and excellent dinner at the Keg. Great value for the money. Staff are awesome!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Minna

Clean rooms, staff nice and ready to help
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bahereh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room, nicely decorated, great bathroom supplies, ... restaurant s close by.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel. Staff very responsive. Clean. Would stay again
Stayed 6 nights in Apr 2026