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Novotel Bandung

Property class: 4

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Photo gallery for Novotel Bandung

A modern hotel with a glass facade, multiple floors, and a well-lit entrance. - Novotel Bandung (Bandung)
A reception area with a sign that reads "Accor Live Limitless". - Novotel Bandung (Bandung)
A restaurant with glass tables and chairs, a pool area, and a view of trees and buildings in the background. - Novotel Bandung (Bandung)
A modern hotel lobby with a reception desk, seating area, and large windows. - Novotel Bandung (Bandung)
A spacious banquet hall with a high ceiling, modern lighting, and a patterned carpet. - Novotel Bandung (Bandung)
At Novotel Bandung, you can look forward to a terrace, shopping on site, and a garden. For some rest and relaxation, visit the hot tub, and indulge in aromatherapy, a body treatment, or a body scrub. The on-site international cuisine restaurant, The Square, offers breakfast, lunch, and dinner. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table with a vase of flowers, and a television.

Executive Room, 1 King Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a TV, and a bathroom door.

Junior Suite, 1 King Bed

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table with a vase, and large windows with curtains.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Pasirkaliki, a neighborhood in Bandung, Novotel Bandung is near a train station. Jalan Cihampelas and Istana Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Djuanda Forest Park and Bandung City Hall Park. Traveling with kids? Consider Bandung Zoo and Karang Setra Water Park. Visit our Bandung travel guide
Map
Jalan Cihampelas No 23 25, Bandung, West Java, 40171

What's nearby

  • A large Spider-Man statue in a city setting.
    Cihampelas Walk
    17 min walk - 0.9 miles
  • Jalan Cihampelas
    1 min walk - 0.0 miles
  • Istana Plaza
    10 min walk - 0.5 miles
  • Bandung Indah Plaza
    13 min walk - 0.7 miles
  • Braga City Walk
    2 min drive - 1.1 miles

Getting around

  • Bandung Railway Station
    14 min walk
  • Bandung (BDO-Husein Sastranegara Intl.)
    9 min drive

Restaurants

  • Ruckerpark Coffee
    7 min walk
  • Circle K
    3 min walk
  • Nasi Kandar Damai
    1 min walk
  • CRÉMELIN pâtisserie & coffee
    3 min walk
  • Mr. Lemak
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge Bar
  • The Square

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free babysitting
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Massage

Accessibility

  • Elevator

More

  • 11 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 375.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 75000 per vehicle (one way)
  • Rollaway bed fee: IDR 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9120208101449

Frequently asked questions

Does Novotel Bandung have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Novotel Bandung pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Bandung?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Bandung?

Check-out is at noon.

Does Novotel Bandung provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 75000 per vehicle applies.

Where is Novotel Bandung located?

Located in the center of Bandung, this family-friendly hotel is within a 15-minute walk of Jalan Cihampelas, Istana Plaza, and Living Plaza Bandung. Cihampelas Walk and Bandung Indah Plaza are also within 1 mi (2 km). Bandung Railway Station is 14 minutes by foot and Bandung Ciroyom Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Bandung Reviews

8.4

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 118 out of 304 reviews
Rating 8 - Good. 135 out of 304 reviews
Rating 6 - Okay. 37 out of 304 reviews
Rating 4 - Poor. 7 out of 304 reviews
Rating 2 - Terrible. 7 out of 304 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in kota Bandung
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but slightly dated rooms

Slightly dated rooms, but clean. Staff were very friendly.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

one of my favorite hotel

good location, clean room, I like their breakfast with good coffee and 'jamu'. elevator was a lil bit old
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW PLACE
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Decent hotel for a few nights.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel for stay in Bandung

Pretty nice hotel and great breakfast.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
very clean room, nice staff and always asking if everything is okay. The only issue is the lack of restaurants/bars in the immediate vicinity.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Amenities
It's cost-effective.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff are friendly, but the facility is a little bit old. The carpet smells, and the ceiling has dents from leaks.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was vary nice
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a Novotel
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic everything was good breakfast excellent so much choice and fresh ,every member of staff i encounteted was friendly and efficient ,good lication ,will definitely be back
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

It was awesome. Super comfortable, very friendly staff, everyone was quite helpful. Loved the bath and how the bathroom had a REAL DOOR. Nice smells throughout the entire place. The only negative was hearing the call to prayer at 430am.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good..peaceful
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人から見ても割とキレイなホテルだと思う。浴室付きの部屋を選択し、それなりに熱いお湯が出たので満足。ドアの外の音が聞こえることがあるが、インドネシアのホテルでは良くあることなので
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
العاملون لطيفون للغاية،الغرف جيدة ولكن تحتاج لتجديد واغطية المفارش قديمة نوعا ما، لا يوجد شطاف خارجي في دورة المياه ولكن يوجد شطاف داخلي مدمج مع الكرسي، الافطار جيد ولكن مكرر وغير متنوع، الاقامة كانت لمدة ٦ ليالي موقع الفندق في منتصف المدينة وقريب من كل شي اجمالا الفندق جيد كقيمة مقابل المال ومناسب للعائلات
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rent rum och personalens
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang nyaman dan pelayanannya sangat baik
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Saya tinggal di kamar 907, semuanya okay, namun disayangkan ACnya tidak dingin/fresh, seperti sudah harus di servis atau tambah freon.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

次も泊まるかも

安い。バスタブある。朝ごはん美味しい。従業員の女の子がかわいい。部屋の中に壊れてる箇所がない。クリーニングはちょい高め。近所に遅くまで開いてるバーがあるので、歩いても酒を買いに行ける。ホテルへの評価ではないですが、コロナ対策の為、夜7時になると市内の所々の道路が封鎖される。なかなかホテルまで辿り着けないのがイラっとします。
Stayed 2 nights in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

반둥가족 여행시

쥬니어 스위트가 저렴하게 나와서 방문해보았는데생각보다 깔끔했음. 아이들은 침대가 푹신해서 좋아했음
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nyaman di kala pandemi

Kualitas kamar hotel sangat terjaga dan mengikuti protokol kesehatan dengan baik. Breakfast food-nya enak. Ada sepeda yang bisa dipinjam. Kalau ke Bandung lagi, ingin menginap disini lagi.
Stayed 3 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great facilities and very safe during new normal.
Stayed 1 night in Aug 2020