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Marbella Twin Waterfall Resort Ciater

Property class: 3

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Photo gallery for Marbella Twin Waterfall Resort Ciater

Front of property - Marbella Twin Waterfall Resort Ciater (Jalancagak)
Property grounds - Marbella Twin Waterfall Resort Ciater (Jalancagak)
Living room - Marbella Twin Waterfall Resort Ciater (Jalancagak)
Garden - Marbella Twin Waterfall Resort Ciater (Jalancagak)
Meeting facility - Marbella Twin Waterfall Resort Ciater (Jalancagak)
You can look forward to a terrace, a garden, and a playground at Marbella Twin Waterfall Resort Ciater. The on-site international cuisine restaurant, Balong, offers breakfast, lunch, and dinner. Enjoy onsite activities like horseback riding and volleyball. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Asoka Villa

Living room

Asoka Villa

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Tulip Villa

Living room

Tulip Villa

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Lili Paris Villa

Room

Lili Paris Villa

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

About the neighborhood

Jalancagak is home to Marbella Twin Waterfall Resort Ciater. Sari Ater Hot Spring and Poltak Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Djuanda Forest Park and Tangkuban Perahu. Traveling with kids? Consider Orchid Forest Cikole and Planet Waterboom. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Jalancagak travel guide
View more Resorts in Jalancagak
Map
Jl. Raya Ciater km. 3 Desa Curugrendeng, Kec. Jalancagak Ciater, Jalancagak, West Java, 42481

What's nearby

  • A lush green tea plantation with terraced fields and a forested hillside in the background.
    Tangkuban Perahu Volcano
    38 min drive - 15.0 miles
  • A forest with a thatched-roof structure and a stone pathway.
    Orchid Forest Cikole
    39 min drive - 15.7 miles
  • Sari Ater Hot Spring
    28 min drive - 8.9 miles
  • Poltak Golf Course
    59 min drive - 21.6 miles
  • Lembang Floating Market
    60 min drive - 21.9 miles

Getting around

  • Pegaden Baru Station
    32 min drive
  • Bandung (BDO-Husein Sastranegara Intl.)
    95 min drive

Restaurants

  • Sangkuriang Resto
    7 min drive
  • Sate Maranggi
    5 min drive
  • Bakmi ayam pangsit 'Raos'
    7 min drive
  • Saung Liwet Kang Asep
    7 min drive
  • Sate Maranggi Tambakan
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: IDR 200 per person
  • A restaurant

Restaurants on site

  • Balong

Things to do

  • Bicycle rentals
  • Horseback riding/rentals
  • Playground
  • Volleyball

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 250000.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Breakfast fee: approximately IDR 200.000 per person
  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Marbella Twin Waterfall Resort Ciater?

Check-in begins at noon.

What time is check-out at Marbella Twin Waterfall Resort Ciater?

Check-out is at noon.

Where is Marbella Twin Waterfall Resort Ciater located?

Set in Jalancagak, this family-friendly resort is within 12 mi (20 km) of Sari Ater Hot Spring, Orchid Forest Cikole, and Planet Waterboom. Tangkuban Perahu and Tangkuban Perahu are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marbella Twin Waterfall Resort Ciater Reviews

4.0

4.4

Cleanliness

3.6

Location

4.4

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marbella Twin Waterfall sucks

The worst. The facilities are poorly maintainted and dirty. Dirty sheets, dirty bathroom, stains on furniture, dusty surfaces, and the smell (my friend says the room smelled like rat pee). The breakfast is almost non existent. They wouldn't even refill the already empty pans. I don't have anything good to say about this place (perhaps only the greenery outside).
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities

good nature hotel

it was just ok hotel. i cant really tell as resort as my kid didnt really enjoy so much nature attraction. all it gets was neighbourhood.. but for a get out twas good place to spend
Verified review

4/10 Poor

Disliked: Property conditions & facilities

my overexpectation

it was a nice planning on staying such affordable price resort. bu yrlet i think i was overexpecting during the holiday and high season. as every hotel would raise the price, so i guess this resort is just fine. but talk about the environment, was a bit dissapointing as there wasnt any interesting place for my kids. so, again i think i was overexpectation on it
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

It's the worst hotel I've ever been in the last few years. It's located about 2-3km from the main road. The road was bumpy, narrow, through residential area. It's quite far from Ciater, and extremely far from Lembang. It's difficult to find even with GPS! There's no sign at all until we arrived in front of the hotel. The rooms are old and was built with low quality. The maintenance is poor, bathroom is bad and dirty. There was no hot water when we arrived. The hot water worked after our fifth or sixth complaint; and with very bad flow. The staff was quite helpful and friendly, but it didn't really matter as overall facility was poor. The only good thing about this hotel is the view. It's located just next to paddy field with some fish ponds. Will never stay again!
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니

문제는 큰도로에서 비포장도로가 너무 오래돼서 들어가고 나올때마다 롤러코스트를 타듯 긴장을해야 했습니다. 호텔 수영장..? 수영장인지 연못인지 구분이 안돼고... 숙박실 방이 환기가 안돼 약간 꿉꿉한 냄새가 나서... 처음 도착했을때 약간의 거부감이 들었습니다. 도착했을때와는 다르게 생각보다 안락했습니다. 따뜻한물도 잘나오고요... 주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니다.