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Grand Serela Setiabudhi Hotel Bandung

4.0 star property
A peaceful urban retreat in Hegarmanah where travelers can rejuvenate with spa treatments while staying connected to nearby attractions

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Grand Serela Setiabudhi Hotel Bandung offers an upscale experience with on-site shopping and a grocery store. Enjoy a massage at WHALE Spa or relax in the garden. The hotel provides free in-room WiFi and practical services like dry cleaning and laundry.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe King Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Grand Double Room

Grand Double Room | In-room safe, desk, blackout drapes, soundproofing

Grand Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

In-room safe, desk, blackout drapes, soundproofing

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite

Interior

Executive Suite

  • Sleeps 2

View all photos for Suite King

Bathroom | Shower, free toiletries, hair dryer, slippers

Suite King

  • Sleeps 2

View all photos for Executive King Room

Bathroom | Shower, free toiletries, hair dryer, slippers

Executive King Room

  • Sleeps 2

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About the neighborhood

Map
Jalan Hegarmanah 9-15 Setiabudhi, Bandung, West Java, 40141

What's nearby

  • Jalan Cihampelas - 3 min walk - 0.2 miles
  • Rumah Mode Factory Outlet - 3 min walk - 0.2 miles
  • Bandung Institute of Technology - 15 min walk - 0.8 miles
  • Paris Van Java Mall - 16 min walk - 0.9 miles
  • Cihampelas Walk - 19 min walk - 1.0 mile

Getting around

  • Bandung Railway Station - 5 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 6 min drive

Restaurants

  • ‪Mangkok Ayam - ‬3 min walk
  • ‪Grand Serela Setiabudhi Bandung - ‬1 min walk
  • ‪Pipinos Kitchen - ‬13 min walk
  • ‪Revel Lounge & Clean 8 PLATINUM - ‬10 min walk
  • ‪Pisang Goreng Simanalagi - ‬6 min walk

About this property

Grand Serela Setiabudhi Hotel Bandung

Upscale hotel located in Hegarmanah
At Grand Serela Setiabudhi Hotel Bandung, you can look forward to a grocery/convenience store, shopping on site, and a garden. Treat yourself to a massage at Whale Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • A 24-hour front desk, laundry services, and tour/ticket assistance
Room features
All 99 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

Property is also known as

Grand Serela Setiabudhi
Grand Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel
Grand Serela Setiabudhi Hotel Bandung
Serela Setiabudhi Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel
Grand Serela Setiabudhi Hotel Bandung Bandung
Grand Serela Setiabudhi Hotel Bandung Hotel Bandung

Frequently asked questions

Is Grand Serela Setiabudhi Hotel Bandung pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Serela Setiabudhi Hotel Bandung?

Check-in begins at 3:00 PM.

What time is check-out at Grand Serela Setiabudhi Hotel Bandung?

Check-out is at noon.

Does Grand Serela Setiabudhi Hotel Bandung provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Serela Setiabudhi Hotel Bandung located?

Located in Hegarmanah, this spa hotel is within a 10-minute walk of Jalan Cihampelas and Rumah Mode Factory Outlet. Parahyangan Catholic University and Sasana Budaya Ganesha are also within 1 mi (2 km).

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Reviews

Grand Serela Setiabudhi Hotel Bandung Reviews

7.0

Good

6.6

Cleanliness

7.4

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 38 reviews
Rating 8 - Good. 15 out of 38 reviews
Rating 6 - Okay. 13 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

8/10 Good

Jimmy

Liked: Cleanliness, room comfort

Hotel low budget

Old hotel, but for hotel food is very good . Clean , low budget
Stayed 1 night in Dec 2018

10/10 Excellent

Desti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TEMPAT NYA ENAK BANGET BUAT KELUARGA

Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu. Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat. Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam hari juga mereka selalu on sih ada terus.. Dan ruangannya bersih bersih dan adem banget..
Stayed 2 nights in Sep 2018

8/10 Good

Novianti Dian

Liked: Staff & service, room comfort
Untuk standard bintang 4 masih jauh namun untuk segi price kemarin pas menginap sudah bagus
Stayed 1 night in Nov 2018

8/10 Good

Rendhy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple yabg mengesankan

Simple, irit, mengesankan
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel far from rumah mode,hotel was kagum hotel

Not as picture and breakfast not good.Old hotel that really worthed as hotel 4 stars.
Stayed 1 night in Aug 2018

6/10 Okay

Puteri, singapore

Liked: Staff & service

Friendly n nice staffs

Room is nice.. booked 2 rooms.. 1 room no fridge.. hair dryer not working properly.. there’s 2 lift but only 1 can be use.. staffs so friendly.. breakfast ok.. can be improved..
Stayed 3 nights in Apr 2018

4/10 Poor

Ika , Jakarta

Disliked: Staff & service, property conditions & facilities

The room smell

we checkin late and get the room on the other wing which you need to change lift. we asked the reception for the room on the reception wing but they said is fully booked even though in the morning when we went down for breakfast doesn't show the hotel is full. at the end we upgraded our room to get the room on the same wing as the receptionist with extra payment. The breakfast I may say is the worst breakfast I ever tasted in the hotel standard breakfast.
Stayed 2 nights in Sep 2017

6/10 Okay

IL GYO

근접성

근접성 스티아부디 반둥

6/10 Okay

Cleo, 印尼

Liked: Room comfort
Disliked: Cleanliness

還算不錯

飯店早餐很豐富 環境安靜悠閒 缺點是飯店所提供的毛巾有異味而且有髒污！！！ 飯店簡介有提供按摩服務，但到了現場竟然都休息，想按摩也無法！ 摒除這些缺點，環境算不錯

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Very good, if bath is provided that will be better

8/10 Good

Meiyi Eliabeth, Singapore

Liked: Cleanliness, staff & service, room comfort

Superb Stay in Grand Serela with A stellar service

I plan a 4 days 3 nights trip to Bandung with my boyfriend. We had a free upgrade to the suite room and Nisa the customer service representative went through the trouble to facilitate us to the room. My birthday happens to coincide with my trip and I was greeted with a warm birthday wish by her in the morning of my birthday. She also asked for my anticipated time of return to the hotel as I was paying a visit to Kawah Putih that very day and I think little of her question. Upon returning to my hotel, Nisa and her colleagues greeted me with a delicious birthday cake and sang me a tune in my room. I certainly did not expect this service and I am glad I chose Grand Serela as my choice of accommodation for my very first trip to Bandung. Additionally, the hotel is within close proximity to the supermarket and not to be missed Rumah Mode factory outlet for their affordable brand name such as Gap and choices of bermudas for guys is limitless. Hotel is a bit old and carpets needs shampooing, breakfast variety cold be improved. But for the price we paid, I have zero complaints but many praises for the staff and the housekeeping of our room. Well done Grand Serela and also special thanks and mentioned to Nisa, we will return!

4/10 Poor

Indravathy, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out-dated hotel that I will know give it a miss

strong stench in the room. it was old run down and never maintained out-dated hotel. molds in the bathroom. carpets were dirty. Hairdryer ws working. The cold water lever in the shower was broken.

6/10 Okay

merlin, malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Location near to rumah mode n few outlets

The bath tab is terrible n the wall is dirty. Towel are very old n the color turn grey. The room floor is carpet therefore smelly. The breakfast is simply but taste good. Staff are friendly n helpfull

6/10 Okay

Aziah, malaysia

Liked: Staff & service
Disliked: Cleanliness

Good stay.

Good hotel for the price paid.

6/10 Okay

Khairul

Liked: Staff & service, room comfort

Quiet area, quite close to te Factory outlets

The hotels staffs are very coutecious & helpful It was a pleasant stay Wifi doesn't work for some reason though Breakfast buffet service was a bit slow due to understaff

8/10 Good

Desti, Jakarta

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Near to city,and very cozy,, good place

8/10 Good

Seah, Singapore

Liked: Room comfort

Nice fragrance in lift, big room for superior std.

Room wash basin stopper jam, water cannot flow down. Maintenance staff came to fix for quite a while but another problem starts, cold water but only hot water came. Service staff was nice, suggest we change room. The weather not as cooling compare to my last trip in October.

4/10 Poor

Amelia, Jakarta

Disliked: Cleanliness, property conditions & facilities

Okay but it could be better

The breakfast selection is limited , and the toiletries is very poor for four star rating hotel. Book a room at the building which the pool located, or you have to pass the dining room and using lift or stairs to reach the pool (approx 2/3 level). the location is good though.

10/10 Excellent

Sanki, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

My friend and I stayed in the Grand Serela Setiabudhi hotel for 4 nights. From the moment we arrived, we were greeted warmly by the Manager, Agin who was very patient and tried his sincerest to help us. Actually, the main reason coming to Bandung is for our friend's wedding, therefore we were on a very tight schedule. As it was, the manager Agin and Ronald still tried their best to help, listening our request patiently and quick to recommend attractions of Bandung to us. It was great!! We tried the Spa in the hotel which was fantastic and great value. We experienced the hot spring -very good and relaxing. And we had an unexpected experience to taste the luwak coffee. :) Many thanks to Agin and Ronald for making our holiday a more enjoyable one.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Serella Setiabudhi is a good choice

Walking distance to Rumah Mode, near to Paris Van Java and Chimpalas. Very pleasant and cooperative staff.

6/10 Okay

lia, bandung

Liked: Cleanliness, staff & service

sedikit kecewa

Kamar di berikan yg smoking. Padahal yg di pesan tidak smoking. Kaarna saya bawa bayi. Di berikan kamar yg conecting door. Berisik sekali . Jd anak sering terbangun. Di situ sy mintaa.kamar diseting honeymoon. Tp boro2 heheh. Yg ad anak sy kebngun trus sama kmr sebelah. Yg mungkin kamar Sebelah jg tergnggu dengan tangisan anak sy. Saat masuk room. Handuk tidak ad. Dan sampai sy. Selesi. Mandi. Handuk blm muncul jg.saandal hotel hanya tersedi 1.yg lebih anehh pas breakfast di resto ad stand jamu. Ibu jamu menwarkn jamu. Dan sy pun meng iyaa kaan.dan setelah jmu itu jd.dan di antarkan ke meja saya. 1 gelas di kenakan biaya 15rb. Yg klo di embok jamu paling 2rb.sangat kecewa sih. Jika memang di kenakan biaya seharusnya di informasikan terlebih dahulu.

6/10 Okay

Vincent, Kuching,Sarawak

Liked: Staff & service, property conditions & facilities

Hotel with good location

Spacious room but need to improve on the cleanliness esp in the bathroom. No small towels for use. No shower caps for ladies. Hot water is unreliable. We stayed 5 nites and 2 nights with cold water for shower at 9pm and temperature 18 degrees! We were shivering! Breakfast was good bcos they try to varies their menu daily. Staffs are helpful, pleasant and warm hospitality is a plus despite the standard of the room for a 4 star hotel, that definitely needs to be upgraded .

8/10 Good

Jenn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We felt safe and comfortable in the hotel.

We were warmly received at the airport by a staff named Taufan,very knowledgeable and polite. Hotel staffs were very nice,polite and friendly. Room was clean and bright. Room service menu was ok. Breakfast spread was the same for 4 days but had a variety. A small outdoor play area for the kids. Family friendly. Setback- NO Wi Fi in the rooms,only at the lobby.

8/10 Good

maggiegho, jakarta

Liked: Room comfort
Disliked: Staff & service

big space, strategic location

Everything was okay. I meant, that's it. Okay. Not special. What bug me a bit was the quality of valet service. it was raining when we got there, and we gave our car keys for valet. later on when we were going out for dinner, we couldnt find anyone near parking area, non valet person, non doorguard, non. We just stand there and wait because we dont have any idea where did they put our car. happen until we glanced our car was on the basement and decided to run through little bit rain and get the car out by ourselves. rest is okay.

4/10 Poor

dian trisna, jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort

breakfast ok

breakfast ok, pelayanan ramah, tp agak lama menunggu saat akan cek in, view, fasilitas hotel biasa saja, lokasi strategis
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