Is Grand Serela Setiabudhi Hotel Bandung pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Serela Setiabudhi Hotel Bandung?

Self parking is free at this property.

Does Grand Serela Setiabudhi Hotel Bandung provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Serela Setiabudhi Hotel Bandung located?

Located in Hegarmanah, this spa hotel is within a 10-minute walk of Jalan Cihampelas and Rumah Mode Factory Outlet. Parahyangan Catholic University and Karang Setra Water Park are also within 15 minutes.

8/10 Good

Jimmy

Dec 29, 2018

Liked: Cleanliness, room comfort

Hotel low budget

Old hotel, but for hotel food is very good . Clean , low budget

Stayed 1 night in Dec 2018

10/10 Excellent

Desti

Nov 23, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TEMPAT NYA ENAK BANGET BUAT KELUARGA

Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu. Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat. Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam hari juga mereka selalu on sih ada terus.. Dan ruangannya bersih bersih dan adem banget..

Stayed 2 nights in Sep 2018

8/10 Good

Novianti Dian

Nov 13, 2018

Liked: Staff & service, room comfort

Untuk standard bintang 4 masih jauh namun untuk segi price kemarin pas menginap sudah bagus

Stayed 1 night in Nov 2018

8/10 Good

Rendhy

Oct 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple yabg mengesankan

Simple, irit, mengesankan

Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Aug 23, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel far from rumah mode,hotel was kagum hotel

Not as picture and breakfast not good.Old hotel that really worthed as hotel 4 stars.

Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Apr 13, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Puteri, singapore

Apr 11, 2018

Liked: Staff & service

Friendly n nice staffs

Room is nice.. booked 2 rooms.. 1 room no fridge.. hair dryer not working properly.. there’s 2 lift but only 1 can be use.. staffs so friendly.. breakfast ok.. can be improved..

Stayed 3 nights in Apr 2018

4/10 Poor

Ika , Jakarta

Sep 13, 2017

Disliked: Staff & service, property conditions & facilities

The room smell

we checkin late and get the room on the other wing which you need to change lift. we asked the reception for the room on the reception wing but they said is fully booked even though in the morning when we went down for breakfast doesn't show the hotel is full. at the end we upgraded our room to get the room on the same wing as the receptionist with extra payment. The breakfast I may say is the worst breakfast I ever tasted in the hotel standard breakfast.

Stayed 2 nights in Sep 2017

6/10 Okay

IL GYO

Sep 27, 2016

근접성

근접성 스티아부디 반둥

6/10 Okay

Cleo, 印尼

Dec 27, 2015

Liked: Room comfort

Disliked: Cleanliness

還算不錯

飯店早餐很豐富環境安靜悠閒缺點是飯店所提供的毛巾有異味而且有髒污！！！飯店簡介有提供按摩服務，但到了現場竟然都休息，想按摩也無法！摒除這些缺點，環境算不錯

8/10 Good

Verified traveler

Dec 16, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Very good, if bath is provided that will be better

8/10 Good

Meiyi Eliabeth, Singapore

Sep 1, 2015

Liked: Cleanliness, staff & service, room comfort

Superb Stay in Grand Serela with A stellar service

I plan a 4 days 3 nights trip to Bandung with my boyfriend. We had a free upgrade to the suite room and Nisa the customer service representative went through the trouble to facilitate us to the room. My birthday happens to coincide with my trip and I was greeted with a warm birthday wish by her in the morning of my birthday. She also asked for my anticipated time of return to the hotel as I was paying a visit to Kawah Putih that very day and I think little of her question. Upon returning to my hotel, Nisa and her colleagues greeted me with a delicious birthday cake and sang me a tune in my room. I certainly did not expect this service and I am glad I chose Grand Serela as my choice of accommodation for my very first trip to Bandung. Additionally, the hotel is within close proximity to the supermarket and not to be missed Rumah Mode factory outlet for their affordable brand name such as Gap and choices of bermudas for guys is limitless. Hotel is a bit old and carpets needs shampooing, breakfast variety cold be improved. But for the price we paid, I have zero complaints but many praises for the staff and the housekeeping of our room. Well done Grand Serela and also special thanks and mentioned to Nisa, we will return!

4/10 Poor

Indravathy, singapore

Jan 29, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out-dated hotel that I will know give it a miss

strong stench in the room. it was old run down and never maintained out-dated hotel. molds in the bathroom. carpets were dirty. Hairdryer ws working. The cold water lever in the shower was broken.

6/10 Okay

merlin, malaysia

Dec 15, 2014

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Location near to rumah mode n few outlets

The bath tab is terrible n the wall is dirty. Towel are very old n the color turn grey. The room floor is carpet therefore smelly. The breakfast is simply but taste good. Staff are friendly n helpfull

6/10 Okay

Aziah, malaysia

Oct 3, 2014

Liked: Staff & service

Disliked: Cleanliness

Good stay.

Good hotel for the price paid.

6/10 Okay

Khairul

Sep 22, 2014

Liked: Staff & service, room comfort

Quiet area, quite close to te Factory outlets

The hotels staffs are very coutecious & helpful It was a pleasant stay Wifi doesn't work for some reason though Breakfast buffet service was a bit slow due to understaff

8/10 Good

Desti, Jakarta

Jun 14, 2014

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Near to city,and very cozy,, good place

8/10 Good

Seah, Singapore

Jun 3, 2014

Liked: Room comfort

Nice fragrance in lift, big room for superior std.

Room wash basin stopper jam, water cannot flow down. Maintenance staff came to fix for quite a while but another problem starts, cold water but only hot water came. Service staff was nice, suggest we change room. The weather not as cooling compare to my last trip in October.

4/10 Poor

Amelia, Jakarta

Jun 2, 2014

Disliked: Cleanliness, property conditions & facilities

Okay but it could be better

The breakfast selection is limited , and the toiletries is very poor for four star rating hotel. Book a room at the building which the pool located, or you have to pass the dining room and using lift or stairs to reach the pool (approx 2/3 level). the location is good though.

10/10 Excellent

Sanki, Hong Kong

May 11, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

My friend and I stayed in the Grand Serela Setiabudhi hotel for 4 nights. From the moment we arrived, we were greeted warmly by the Manager, Agin who was very patient and tried his sincerest to help us. Actually, the main reason coming to Bandung is for our friend's wedding, therefore we were on a very tight schedule. As it was, the manager Agin and Ronald still tried their best to help, listening our request patiently and quick to recommend attractions of Bandung to us. It was great!! We tried the Spa in the hotel which was fantastic and great value. We experienced the hot spring -very good and relaxing. And we had an unexpected experience to taste the luwak coffee. :) Many thanks to Agin and Ronald for making our holiday a more enjoyable one.

8/10 Good

Verified traveler

Apr 30, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Serella Setiabudhi is a good choice

Walking distance to Rumah Mode, near to Paris Van Java and Chimpalas. Very pleasant and cooperative staff.

6/10 Okay

EmYati

Mar 19, 2014

Disliked: Cleanliness

6/10 Okay

lia, bandung

Feb 27, 2014

Liked: Cleanliness, staff & service

sedikit kecewa

Kamar di berikan yg smoking. Padahal yg di pesan tidak smoking. Kaarna saya bawa bayi. Di berikan kamar yg conecting door. Berisik sekali . Jd anak sering terbangun. Di situ sy mintaa.kamar diseting honeymoon. Tp boro2 heheh. Yg ad anak sy kebngun trus sama kmr sebelah. Yg mungkin kamar Sebelah jg tergnggu dengan tangisan anak sy. Saat masuk room. Handuk tidak ad. Dan sampai sy. Selesi. Mandi. Handuk blm muncul jg.saandal hotel hanya tersedi 1.yg lebih anehh pas breakfast di resto ad stand jamu. Ibu jamu menwarkn jamu. Dan sy pun meng iyaa kaan.dan setelah jmu itu jd.dan di antarkan ke meja saya. 1 gelas di kenakan biaya 15rb. Yg klo di embok jamu paling 2rb.sangat kecewa sih. Jika memang di kenakan biaya seharusnya di informasikan terlebih dahulu.

6/10 Okay

Vincent, Kuching,Sarawak

Feb 7, 2014

Liked: Staff & service, property conditions & facilities

Hotel with good location

Spacious room but need to improve on the cleanliness esp in the bathroom. No small towels for use. No shower caps for ladies. Hot water is unreliable. We stayed 5 nites and 2 nights with cold water for shower at 9pm and temperature 18 degrees! We were shivering! Breakfast was good bcos they try to varies their menu daily. Staffs are helpful, pleasant and warm hospitality is a plus despite the standard of the room for a 4 star hotel, that definitely needs to be upgraded .

8/10 Good

Jenn, Singapore

Jan 28, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We felt safe and comfortable in the hotel.

We were warmly received at the airport by a staff named Taufan,very knowledgeable and polite. Hotel staffs were very nice,polite and friendly. Room was clean and bright. Room service menu was ok. Breakfast spread was the same for 4 days but had a variety. A small outdoor play area for the kids. Family friendly. Setback- NO Wi Fi in the rooms,only at the lobby.

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