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AKAR Hotels & Resort Lampung

Property class: 3

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Photo gallery for AKAR Hotels & Resort Lampung

A spacious lobby with a high ceiling, a central chandelier, and a seating area with a sofa and armchairs. - AKAR Hotels & Resort Lampung (Bandar Lampung)
A hotel room with a large bed, a desk with a chair, a laptop, and a view of palm trees through the window. - AKAR Hotels & Resort Lampung (Bandar Lampung)
A resort with a large central pool surrounded by palm trees, outdoor seating areas, and a building with a tiled roof. - AKAR Hotels & Resort Lampung (Bandar Lampung)
A spacious dining area with a high ceiling, large windows, and a central island with a variety of dishes and plants. - AKAR Hotels & Resort Lampung (Bandar Lampung)
A modern hotel entrance with a central fountain, a covered staircase, and a pool area. - AKAR Hotels & Resort Lampung (Bandar Lampung)
Take advantage of a terrace, a garden, and dry cleaning/laundry services at AKAR Hotels & Resort Lampung. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Pandan Wangi Restaurant, the on-site restaurant. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe King Room, Balcony, Garden View

A hotel room with a large bed, a desk with a television, a chair, and a balcony with a view of palm trees.

Deluxe King Room, Balcony, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony, Garden View

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Twin Room, Balcony, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe King Room with Terrace and Garden Access

A hotel room with a large bed, a desk with a chair, a laptop, and a view of palm trees through the window.

Deluxe King Room with Terrace and Garden Access

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with Terrace and Garden Access

A hotel room with two beds, a desk, a chair, and a window with a view of palm trees.

Deluxe Twin Room with Terrace and Garden Access

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Suite, Pool View

Room

Executive Suite, Pool View

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Pool View

A hotel room with a large bed, a desk with a television, a chair, and a balcony with a view of palm trees.

Deluxe Suite, Pool View

  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bandar Lampung is home to AKAR Hotels & Resort Lampung. Mall Kartini and Mall Boemi Kedaton are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sampenan Beach and Mutun Beach. Looking to enjoy an event or a game while in town? See what's happening at Pahoman Stadium or Sumpah Pemujda Stadium. Visit our Bandar Lampung travel guide
Map
Jl Wolter Monginsidi No. 175,, Gulak Galik, Kec. Teluk Betung Utara,, Bandar Lampung, Lampung, 35401

What's nearby

  • Lampung Provincial Museum
    3 min drive - 1.4 miles
  • Thay Hin Bio Temple
    4 min drive - 1.4 miles
  • Adipura Monument
    4 min drive - 1.6 miles
  • Pahoman Stadium
    6 min drive - 1.8 miles
  • Lampung University
    12 min drive - 6.9 miles

Getting around

  • Tanjungkarang Station
    10 min drive
  • Bandar Lampung (TKG-Radin Inten II)
    49 min drive

Restaurants

  • Gubuk Mas Restaurant
    15 min walk
  • Aditya car wash & cafe
    11 min walk
  • SKY Dining and Lounge
    10 min walk
  • Pecel Lele Haji Fuad III
    6 min walk
  • Rm zodiak
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 125,000 for adults and IDR 62,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kayu Manis
  • Pandan Wangi Restaurant
  • Strait Bar

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 steps to reach entrance
  • Sign language-capable staff
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 62500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9120402762429

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does AKAR Hotels & Resort Lampung have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–5:00 PM.

Is AKAR Hotels & Resort Lampung pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at AKAR Hotels & Resort Lampung?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AKAR Hotels & Resort Lampung?

Check-out is at noon.

Where is AKAR Hotels & Resort Lampung located?

Situated in Bandar Lampung, this hotel is within 2 mi (3 km) of Lampung Provincial Museum, Thay Hin Bio Temple, and Adipura Monument. Mall Kartini and Pahoman Stadium are also within 2 mi (3 km).

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Reviews

AKAR Hotels & Resort Lampung Reviews

8.0

Very Good

7.4

Cleanliness

10

Amenities

7.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
The hotel and staff were fantastic. The restaurant was excellent. We enjoyed it very much and we will return for two nights before we go home to Canada.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay Definitely Not Worth the Price

I stayed here with fairly high expectations since this property used to be a Sheraton. Even though it’s now under a new name and management as Akar Hotel, I expected a decent level of service and maintenance. Unfortunately, the experience was far from that. I arrived around 12:10 a.m. after a long trip, hoping to rest quickly. However, the check-in process turned out to be the longest I’ve ever had. The staff couldn’t find my booking even after I showed my Hotels.com confirmation email. It took more than 30 minutes to verify the booking and another 10–15 minutes for the room to be ready — nearly 45 minutes just to check in. My room was quite far from the lobby, near the tennis court. The condition was disappointing: no robe or slippers, unstable hot water (mostly cold), noisy AC, very slow internet (video calls kept dropping), and uneven flooring. For a rate of around IDR 1 million per night, it really wasn’t worth the money. Breakfast was the biggest letdown. Decorative hangings above the dining area were dusty, and several cakes were left uncovered. These are basic hygiene issues that should never happen, especially for a hotel that once carried the Sheraton name. Overall, Akar Hotel has potential, but management urgently needs to improve cleanliness, service quality, and facility upkeep.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet behöver uppdateras, men det kommer nog ske inom kort enligt dem. Maten var bra, och rummen var bekväma. Det bästa av allt är servicen och personalen. Måste vara de bästa personalen jag träffat av alla hotell jag besökt. Rekommenderas varmt!
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Puas banget dengan harga segitu. Memang beberapa hal kuno bahkan ada yang mengelupas lemarinya tapi overall ok bangettttt
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Stayed 2 nights in Jan 2026