See all properties

Swiss-Belhotel Balikpapan

Property class: 4

Choose dates to view prices

Photo gallery for Swiss-Belhotel Balikpapan

A pool area with lounge chairs and a view of the ocean at dusk. - Swiss-Belhotel Balikpapan (Balikpapan)
A modern living room with a large window offering a view of the sea, a sofa with red cushions, and a coffee table. - Swiss-Belhotel Balikpapan (Balikpapan)
A modern hotel room with a large bed, a desk, and a view of the sea. - Swiss-Belhotel Balikpapan (Balikpapan)
A modern hotel with a glass facade, a circular structure, and a reflection in the water. - Swiss-Belhotel Balikpapan (Balikpapan)
A rooftop bar with wicker furniture, a bar area with a chalkboard menu, and a view of the ocean. - Swiss-Belhotel Balikpapan (Balikpapan)
Consider a stay at Swiss-Belhotel Balikpapan and take advantage of a poolside bar, a playground, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna, and indulge in aromatherapy or a massage. The on-site international cuisine restaurant, Swiss Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Deluxe Queen Bed

A hotel room with a large bed, a desk, two chairs, a TV, and a view of the city.

Superior Deluxe Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

A hotel room with a large bed, two white pillows, a brown headboard, and a nightstand with a phone and a brochure.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a small table with fruits, and a wall-mounted lamp.

Deluxe Twin Room

  • Partial ocean view
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Business Suite

A modern hotel room with a flat-screen TV mounted on the wall, a sofa, a round coffee table, and a bed with a headboard.

Business Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 66 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

A modern hotel room with a large bed, a TV, a glass coffee table, a striped sofa, and a view of the city and water.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Deluxe Twin Bed

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Superior Deluxe Twin Bed

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Apartment

A modern hotel room with a flat-screen TV displaying the Swiss-Belhotel logo, a wall-mounted mirror arrangement, a round table with a fruit bowl, and a large window with curtains.

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment

A modern living room with a large window offering a view of the sea, a sofa with red cushions, and a coffee table.

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Apartment

A modern hotel room with a large bed, a desk, and a view of the sea.

Executive Apartment

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite Twin

City view

Executive Suite Twin

  • Partial ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for President Suite

A hotel room with a large bed, a sofa, a TV, and a view of the ocean.

President Suite

  • Partial ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Balikpapan, Swiss-Belhotel Balikpapan is in the business district. Bekapai Garden and Pantai Monpera reflect the area's natural beauty and area attractions include Aquaboom Waterpark and BSB Beach. Balikpapan Botanical Garden and Crocodile Teritip Breeding and Conservation are also worth visiting. Visit our Balikpapan travel guide
Map
Balikpapan Ocean Square, Jalan Jendral Sudirman, Pasar Baru, Balikpapan, East Kalimantan, 76113

What's nearby

  • Plaza Balikpapan
    1 min walk - 0.1 miles
  • Bekapai Garden
    12 min walk - 0.7 miles
  • Masjid Agung At-Taqwa
    18 min walk - 1.0 mile
  • Pantai Monpera
    3 min drive - 1.5 miles
  • Kemala Beach
    4 min drive - 1.7 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.)
    28 min drive

Restaurants

  • Depot Miki
    3 min walk
  • Cabe Merah
    4 min walk
  • Bebek Goreng Jumbo Pak Asman
    1 min walk
  • Depot Bakso Sapi Asli
    3 min walk
  • Kedai Kopi . Mantaw
    3 min walk

Similar properties

A hotel room with a large window, a pool view, a chair, a table, and a lamp.
Four Points by Sheraton Balikpapan
Balikpapan
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 53 reviews
Four Points by Sheraton Balikpapan
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Barito Lobby Lounge
  • Swiss Cafe

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Children's toys
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during May and June.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 100000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9120208542701, 55194

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Swiss-Belhotel Balikpapan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Swiss-Belhotel Balikpapan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Swiss-Belhotel Balikpapan?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Balikpapan?

Check-out is at noon.

Does Swiss-Belhotel Balikpapan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 100000 per vehicle applies.

Where is Swiss-Belhotel Balikpapan located?

Situated in the business district, this hotel is within a 15-minute walk of Plaza Balikpapan and Bekapai Garden. Masjid Agung At-Taqwa and Aquaboom Waterpark are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Swiss-Belhotel Balikpapan Reviews

8.0

Very Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 97 reviews
Rating 8 - Good. 39 out of 97 reviews
Rating 6 - Okay. 17 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise!

Nice clean hotel
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
I was there the last 2 days of Ramadan so the cafes and pool bar were not open at all.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

Okay hotel

the hotel is okay nothing too special- Bed really goo thou! Staff was really nice and helpful - Cleaning in the room was just okay- as a couple we were only given 1 towel! waited more than 30 minutes to get some more! Lovely BBQ dinner at the hotel pool- No shopping at all near the hotel need a taxi to get to the mall-
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Liked: Staff & service
Most of shops in next mall is closed
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
少し古くなりつつあるもロケーションやホテルの部屋は良いです。一方で周りのお店はクローズしているところが多く、活気がないのが残念でした。
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
electrical power down for 1hr, dirty in-room sofa, paint peeling off at balcony, aircon not cold the whole night, so many potholes on hote driveway, no lightings at driveway to hotel-totally dark, wardrobe door broken, etc
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet good

Quiet good and silence. Will be back again
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baik dlm segala hal

Pelayanan sangat baik,kamar bersih,sarapannya enak,dan viewnya bagus
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service , and a very good staff
Stayed 5 nights in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service, amenities
The building is not well prepare become a hotel yet, the material is easily to be broken, not a nice choice Many fascilitity tend to be diminished caused by the quality of the material Me & my wive only got one soap, sandal, card key, tooth brush, mean while others hospitality should be pair of them The material, start from equipment in the bathroom is already broken, shower, hair dryer, the wall The service, well they avoid to give key card, sandal, etc.... made this hotel worsening Compared other hotels in the same sweet room? Well I don’t think so Please make a better solution !
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicer hotels in Balikpapan for business
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything functioned and atmosphere combined with friendly staff made it an enjoyable stay. Will return here.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good remodeling

after remodleing The room condition is better than before especially breakfast is good
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Riverview Hotel

A great hotel with nice view on Mahakam River. Recommend it
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Libur imlek di swissbell

Lokasi straregis. Makanan enak. Hanya kolam renang sedang maintanance
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No more stay at Swiss Bell Balikpapan

Saat itu check in sekitar jam 6 pm, Minggu 16/12/18. Yang menyebalkan, dalam kondisi lelah setelah penerbangan dari Jkt, diterima petugas front desk sdri. Vientani Indo yang SANGAT TIDAK FRIENDLY alias jutek. Saya pesan room on line ukuran tempat tidur king size. Enak saja, sama Vientani mau dikasih kamar yg twin, alasannya yang King size sudah full. Saya bilang pada dia: "saya pilih hotel ini hari ini karena yang King size masih available. Kalau tidak ada, saya tidak akan pilih hotel ini". Dengan wajahnya yang tetap jutek, dan pura2 sibuk, akhirnya dia bilang, room nya available, without any apologize or smiling. Jadi, kita harus tetap ngotot untuk memperoleh HAK kita. No more to stay at this hotel, even though its pool and sauna is great. I will not recommend to stay this hotel, unless the hotel management may able to train their front desk staff (especially Vientani Indo) to become more friendly to their guest.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

swiss-belhotel balikpapan

Good comfortable hotel with nice view. Delicious breakfast & lot of choice.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consigliatissimo

Siamo arrivati all'una di notte,check in veloce e abbiamo ordinato anche un ottima cena in stanza. Ottima la colazione. Purtroppo non posso giudicare la zona circostante perché siamo ripartiti già la mattina seguente.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Balikpapan biz stay

Good hotel, clean room, loved the ocean view.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hôtel de centre ville correct

Bon restaurant pour le petit déjeuner. Piscine pas bien placée. Bcp de travaux autour. Ce sera mieux quand le centre commercial sera terminé. Bonne literie.
Stayed 3 nights in Jul 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel and rooms were very badly maintained
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Lampu lorong hotel menuju kamar gelap dan tv kabel tidak bisa digunakan
Stayed 2 nights in May 2018
Verified review

4/10 Poor

Disliked: Staff & service

残念至極

キングサイズベッドで予約したのに、シングル２つの部屋をあてがわれた。 追加料金を支払った意味が無くなったに等しい。 また、客室にタオルがなかったので持ってくるように頼んだが、１時間半くらい待たされた。 この間、顔すら洗うことができなかった。３度もフロントに電話する羽目になったが、全く効果はなかった。 人手不足なのか知らないが、チェックインしたのは夕方だし、そもそもタオルが無いのはホテル側の落ち度なのだからすぐ対応して欲しかった。 テレビ脇のチャンネル対応表も無茶苦茶で、全く当てにならない。 ユースホステルでももうちょっとましなサービスができてると思う。 隣のショッピングセンターは、前評判通りほぼ空き家。ドーナツチェーンのJcoと、インドネシア料理のファストフード的な店が１軒だけ営業していた。
Stayed 1 night in Apr 2018