See all properties

Quest Hotel Balikpapan by ASTON

Property class: 3.5

Choose dates to view prices

Photo gallery for Quest Hotel Balikpapan by ASTON

A modern hotel restaurant with a central dining area, multiple tables, and purple placemats. - Quest Hotel Balikpapan by ASTON (Balikpapan)
A modern hotel building with a prominent red facade, large windows, and a visible entrance with signage. - Quest Hotel Balikpapan by ASTON (Balikpapan)
A hotel room with a bed, a red chair, and a view of a cityscape. - Quest Hotel Balikpapan by ASTON (Balikpapan)
A conference room with multiple tables and chairs, a podium, and a banner reading "Quest Hotel." - Quest Hotel Balikpapan by ASTON (Balikpapan)
A modern lobby with a central seating area featuring yellow and red chairs, a white coffee table, and a potted plant. - Quest Hotel Balikpapan by ASTON (Balikpapan)
Located close to E Walk and Plaza Balikpapan, Quest Hotel Balikpapan by ASTON provides dry cleaning/laundry services, a gym, and a business center. The on-site international cuisine restaurant, Maratus, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a window with curtains, and an air conditioning unit.

Superior Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

A hotel room with a bed, a red chair, and a view of a cityscape.

Suite

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Balikpapan is home to Quest Hotel Balikpapan by ASTON. E Walk and Plaza Balikpapan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Kemala Beach. Aquaboom Waterpark and BSB Beach are also worth visiting. Visit our Balikpapan travel guide
Map
Jl. Jenderal Sudirman. Balikpapan, Super Blok no. H 11, Balikpapan, East Kalimantan, 76114

What's nearby

  • Aquaboom Waterpark
    1 min walk - 0.1 miles
  • Pentacity Mall
    1 min walk - 0.1 miles
  • E Walk
    2 min walk - 0.1 miles
  • BSB Beach
    2 min walk - 0.1 miles
  • Kemala Beach
    9 min drive - 3.6 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.)
    21 min drive

Restaurants

  • Hetea
    1 min walk
  • Excelso E-walk
    2 min drive
  • Solaria
    11 min walk
  • Warung Koffie Batavia - Pentacity Shopping Venue
    1 min walk
  • Solaria Pentacity
    5 min walk

Similar properties

A rooftop pool with a curved design, surrounded by a stone wall and a wooden pergola.
Grand Jatra Hotel Balikpapan
Balikpapan
  • Pool
  • Spa
  • Kids pool
  • Parking included
7.4 out of 10, Good, 75 reviews
Grand Jatra Hotel Balikpapan
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Maratus

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 120000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Is Quest Hotel Balikpapan by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Quest Hotel Balikpapan by ASTON?

Check-in start time: 2 PM; Check-in end time: 11:30 AM.

What time is check-out at Quest Hotel Balikpapan by ASTON?

Check-out is at noon.

Does Quest Hotel Balikpapan by ASTON provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 120000 per vehicle applies.

Where is Quest Hotel Balikpapan by ASTON located?

Situated in Balikpapan, this hotel is within 2 mi (3 km) of E Walk, Plaza Balikpapan, and Bekapai Garden. Kemala Beach is 3.5 mi (5.6 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quest Hotel Balikpapan by ASTON Reviews

8.2

Very Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 17 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Strategic location

Strategic location behind the mall and easy to access from airport
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi yang strategis

Tempat yang strategis berada dalam lingkungan mall terkenal, mudah mencari makan, dekat dengan airport. Menu sarapannya sederhana. Pelayanan Front Office staff nya sangat ramah. Cukup menyenangkan menginap di hotel ini
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful and friendly staffs, near Sogo departmental store
Stayed 5 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

good location
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan lokasi strategis

Hotel Quest sangat strategis berlokasi di Balikpapan Super Blok. Dekat dengan bandara, mall dan tempat makan.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamal bersih terutama sprey n selimut yg harum

Saya ditempatkan kamar yg bisa merokok padahal saya udah minta yg bebas rokok. Selimut bau asap rokok yp saya menyadari kalo hotel qt booking lewat selalu dikasih kamar yg jelek . Kalo qt komplain alasannya selalu alasan udah booking dr travel.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Lieg gunstig bij de mal en niet ver van luchthaven

Nieuwe en schoon hotel , niet zo gut service.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
這是父輩的尋根之旅，第一天就在酒店附近找到貴人指路，是難得的緣份！
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Baru Fasilitas Lengkap Harga Murah

Hotel baru yang nyaman dengan harga yang murah. Plus fasilitas lengkap dan pelayanan yang ramah. Very Good.
Verified review

6/10 Okay

recomend as bugiet hotel

good location! new hotel!
Verified review

8/10 Good

Liked: Cleanliness, staff & service
VERY BAD WIFI
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Denna gång fick jag rum mot byggarbetsplats. De jobbade hela natten så det bankade mycket. Fick ett rum där det kom in lite rök från ventilationen. Annars bra.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luktade lite rök denna gång då jag fick ett rum en våning längre ner än sist. Men det var endast en kväll sen försvann det. Bra annars. Helt ok frukost.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mellanlandar på min resa genom Borneo. Bra och fräscht hotell. Bra WiFi vilket var anledningen till att jag bokat det igen då jag är här för att jobba.
Verified review

8/10 Good

Liked: Room comfort

Dekat dengan Mall

Menginap di Quest hotel, dekat dengan mall.. Jadi tidak usah jauh2 kl cari hiburan
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Nice
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended highly

Recommended
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Bsb

Location is superb, near airport and inside balikpapan superblock, near to e walk mall,
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Tinggal di Bintang-3 tapi perlengkapan Bintang-4

Kondisi hotel secara keseluruhan bagus, hanya saat ini karena construction untuk mall sedang dalam tahap pembangunan jadi belum memuaskan dari segi keramaian
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection needs to be improved.
Verified review

10/10 Excellent

Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019