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Quest Hotel Balikpapan by ASTON

3.5 star property
International flavors greet guests each morning at this central Balikpapan hotel where workout facilities and meeting spaces create a seamless stay experience

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Photo gallery for Quest Hotel Balikpapan by ASTON

Breakfast, lunch, dinner served; international cuisine - Quest Hotel Balikpapan by ASTON (Balikpapan)
Meeting facility - Quest Hotel Balikpapan by ASTON (Balikpapan)
Suite | View from room - Quest Hotel Balikpapan by ASTON (Balikpapan)
Lobby - Quest Hotel Balikpapan by ASTON (Balikpapan)
Front of property - Quest Hotel Balikpapan by ASTON (Balikpapan)
Quest Hotel Balikpapan by ASTON, in the city's heart, blends comfort with convenience. Start your day at Maratus restaurant with international cuisine, enjoy complimentary in-room WiFi, and access the gym and business center. The helpful staff enhances the overall experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Balikpapan is home to Quest Hotel Balikpapan by ASTON. E Walk and Plaza Balikpapan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Kemala Beach. Aquaboom Waterpark and BSB Beach are also worth visiting. Visit our Balikpapan travel guide
Map
Jl. Jenderal Sudirman. Balikpapan, Super Blok no. H 11, Balikpapan, East Kalimantan, 76114

What's nearby

  • Aquaboom Waterpark
    1 min walk - 0.0 miles
  • Pentacity Mall
    1 min walk - 0.1 miles
  • E Walk
    2 min walk - 0.1 miles
  • BSB Beach
    2 min walk - 0.1 miles
  • Kemala Beach
    9 min drive - 3.6 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.)
    21 min drive

Restaurants

  • Hetea
    1 min walk
  • Ta wan Pentacity
    1 min walk
  • Coral Princess - Seafood 45
    6 min walk
  • Astara Hotel Balikpapan
    6 min walk
  • Royal K-Bbq Pentacity
    1 min walk

About this property

Quest Hotel Balikpapan by ASTON

Hotel near E Walk
Located close to Plaza Balikpapan and Bekapai Garden, Quest Hotel Balikpapan by ASTON provides dry cleaning/laundry services, a gym, and a business center. The on-site international cuisine restaurant, Maratus, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), a banquet hall, and an elevator
  • Luggage storage, smoke-free premises, and 1 meeting room
Room features
All 79 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Maratus

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 120000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Quest Hotel Balikpapan
Quest Balikpapan
Quest Hotel Balikpapan
Quest Balikpapan By Aston
Quest Hotel Balikpapan by ASTON Hotel
Quest Hotel Balikpapan by ASTON Balikpapan
Quest Hotel Balikpapan by ASTON Hotel Balikpapan

Frequently asked questions

Is Quest Hotel Balikpapan by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Quest Hotel Balikpapan by ASTON?

Check-in start time: 2 PM; Check-in end time: 11:30 AM.

What time is check-out at Quest Hotel Balikpapan by ASTON?

Check-out is at noon.

Does Quest Hotel Balikpapan by ASTON provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 120000 per vehicle applies.

Where is Quest Hotel Balikpapan by ASTON located?

Situated in Balikpapan, this hotel is within 2 mi (3 km) of E Walk, Plaza Balikpapan, and Bekapai Garden. Kemala Beach is 3.5 mi (5.6 km) away.

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Reviews

Quest Hotel Balikpapan by ASTON Reviews

8.2

Very Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 17 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified

10/10 Excellent

Carol-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Djim

Liked: Cleanliness, staff & service, room comfort

Strategic location

Strategic location behind the mall and easy to access from airport
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout
Stayed 1 night in May 2019
Verified

8/10 Good

Riyanto Soetanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi yang strategis

Tempat yang strategis berada dalam lingkungan mall terkenal, mudah mencari makan, dekat dengan airport. Menu sarapannya sederhana. Pelayanan Front Office staff nya sangat ramah. Cukup menyenangkan menginap di hotel ini
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful and friendly staffs, near Sogo departmental store
Stayed 5 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

good location
Stayed 1 night in Jan 2018
Verified

8/10 Good

Angga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan lokasi strategis

Hotel Quest sangat strategis berlokasi di Balikpapan Super Blok. Dekat dengan bandara, mall dan tempat makan.
Verified

2/10 Terrible

Delnirwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamal bersih terutama sprey n selimut yg harum

Saya ditempatkan kamar yg bisa merokok padahal saya udah minta yg bebas rokok. Selimut bau asap rokok yp saya menyadari kalo hotel qt booking lewat selalu dikasih kamar yg jelek . Kalo qt komplain alasannya selalu alasan udah booking dr travel.
Verified

8/10 Good

Indra

Liked: Cleanliness, property conditions & facilities

Lieg gunstig bij de mal en niet ver van luchthaven

Nieuwe en schoon hotel , niet zo gut service.
Verified

8/10 Good

Sok Kei

Liked: Cleanliness, staff & service, room comfort
這是父輩的尋根之旅，第一天就在酒店附近找到貴人指路，是難得的緣份！
Verified

10/10 Excellent

Rangga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Baru Fasilitas Lengkap Harga Murah

Hotel baru yang nyaman dengan harga yang murah. Plus fasilitas lengkap dan pelayanan yang ramah. Very Good.
Verified

6/10 Okay

Verified traveler

recomend as bugiet hotel

good location! new hotel!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
VERY BAD WIFI
Verified

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Denna gång fick jag rum mot byggarbetsplats. De jobbade hela natten så det bankade mycket. Fick ett rum där det kom in lite rök från ventilationen. Annars bra.
Verified

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luktade lite rök denna gång då jag fick ett rum en våning längre ner än sist. Men det var endast en kväll sen försvann det. Bra annars. Helt ok frukost.
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mellanlandar på min resa genom Borneo. Bra och fräscht hotell. Bra WiFi vilket var anledningen till att jag bokat det igen då jag är här för att jobba.
Verified

8/10 Good

Hendrico

Liked: Room comfort

Dekat dengan Mall

Menginap di Quest hotel, dekat dengan mall.. Jadi tidak usah jauh2 kl cari hiburan
Verified

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Comfort
Verified

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Nice
Verified

10/10 Excellent

Joko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended highly

Recommended
Verified

8/10 Good

leonard

Liked: Staff & service, property conditions & facilities, room comfort

Bsb

Location is superb, near airport and inside balikpapan superblock, near to e walk mall,
Verified

8/10 Good

Ony

Liked: Cleanliness, staff & service, property conditions & facilities

Tinggal di Bintang-3 tapi perlengkapan Bintang-4

Kondisi hotel secara keseluruhan bagus, hanya saat ini karena construction untuk mall sedang dalam tahap pembangunan jadi belum memuaskan dari segi keramaian
Verified

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection needs to be improved.
Verified

10/10 Excellent

Siti

Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019