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Novotel Balikpapan

4.0 star property
Rejuvenating spa treatments await at this city center hotel, with diverse cuisine from two restaurants and a dedicated pool for children.

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Photo gallery for Novotel Balikpapan

Exterior - Novotel Balikpapan (Balikpapan)
Couples treatment rooms, body treatments, aromatherapy, body wraps - Novotel Balikpapan (Balikpapan)
Beach/ocean view - Novotel Balikpapan (Balikpapan)
2 bars/lounges, poolside bar - Novotel Balikpapan (Balikpapan)
Outdoor pool - Novotel Balikpapan (Balikpapan)
Novotel Balikpapan sits in the vibrant city center, offering family-friendly comfort alongside upscale amenities. Travelers unwind with soothing aromatherapy sessions, enjoy meals from two distinct on-site restaurants, or relax with drinks from the poolside bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Twin Room, 2 Twin Beds

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Suite, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Business Suite, 1 King Bed

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Deluxe Suite, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Junior Suite, 1 King Bed

  • City view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Room, 1 King Bed

  • City view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

  • City view
  • 128 sq m
  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Suite, 1 Queen Bed with Sofa bed

  • City view
  • 128 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Balikpapan, Novotel Balikpapan is in the city center and near the beach. Ruko Bandar and Plaza Balikpapan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Pantai Monpera. Traveling with kids? Consider Aquaboom Waterpark and BSB Beach. Visit our Balikpapan travel guide
Map
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112

What's nearby

  • Bekapai Garden
    1 min walk - 0.0 miles
  • Ruko Bandar
    2 min walk - 0.1 miles
  • Plaza Balikpapan
    6 min walk - 0.4 miles
  • Masjid Agung At-Taqwa
    8 min walk - 0.4 miles
  • Kemala Beach
    3 min drive - 1.3 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.)
    21 min drive

Restaurants

  • Square Restaurant
    1 min walk
  • DE CAFร‰ Resto & Delicatessen
    4 min walk
  • Happy Puppy Karaoke
    4 min walk
  • Novotel Hotel Lounge
    1 min walk
  • Depot Selamat
    5 min walk

About this property

Novotel Balikpapan

Upscale family-friendly hotel in the city center
You can look forward to a poolside bar, a grocery/convenience store, and a coffee shop/cafe at Novotel Balikpapan. Indulge in a body wrap, a body treatment, and aromatherapy at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a water dispenser
  • A front-desk safe, an elevator, and a ballroom
Room features
All 198 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 181,500 for adults and IDR 90,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,333 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 375000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 181500 for adults and IDR 90750 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 375000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Novotel Balikpapan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Novotel Balikpapan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Balikpapan?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Balikpapan?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Balikpapan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 180000 per vehicle applies.

Where is Novotel Balikpapan located?

This family-friendly Balikpapan hotel is located near the airport, within a 5-minute walk of Bekapai Garden and Ruko Bandar. Plaza Balikpapan and Masjid Agung At-Taqwa are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Balikpapan Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 97 reviews
Rating 8 - Good. 37 out of 97 reviews
Rating 6 - Okay. 24 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

Reviews

Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel this is
Stayed 28 nights in Mar 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good food. Good location. All is well i love
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Location, so many streetfood nearby. All perfect
Stayed 27 nights in May 2020
Verified

10/10 Excellent

Firman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the foods. Everrything all is well
Stayed 27 nights in May 2020
Verified

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Amenities
Not a beautiful island
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 28 nights in Mar 2023
Verified

8/10 Good

Poay Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Torbjรธrn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to complain about

Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor. Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

WING MING

Disliked: Cleanliness, amenities, property conditions & facilities
Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Rolf

Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms as bed wa s not 2 twins.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Roar

Disliked: Property conditions & facilities

Redo me

Worn out hotel
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Junwon

์˜์ˆ˜์ฆ

์˜์ˆ˜์ฆ์„ ๋ฉ”์ผ๋กœ ๋ณด๋‚ด์ฃผ์„ธ์š”
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 โ€” dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Schรถnes grosses Zimmer. Das Restaurant wie auch die Lounge leider ein bisschen heruntergekommen.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
์‹œ๋‚ด์ค‘์‹ฌ๊ฐ€์— ์œ„์น˜ํ•œ ๊ดœ์ฐฎ์€ ํ˜ธํ…” ์™€์ดํŒŒ์ด ์†๋„ ์–‘ํ˜ธ ํ˜ธํ…”์—์„œ ๊ฐ€๊นŒ์šด๊ฑฐ๋ฆฌ์— ์‡ผํ•‘๋ชฐ๋“ฑ์ด ์žˆ๊ณ  ํ•ด๋ณ€์ด ๊ฐ€๊นŒ์›Œ Sea Food์Œ์‹์ ๋„ ์ด์šฉ์ด ์‰ฝ๊ณ  ๋ง›๋„ ์–‘ํ˜ธ
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Y

Disliked: Staff & service
ๅ—ไป˜ใฎๆ…‹ๅบฆใŒๆ‚ชใ„ใ€‚็ฆ็…™ใ‚’ไบˆ็ด„ใ—ใŸใฎใซๅ–ซ็…™ใ—ใ‹ใชใ„ใจใฎไธ€็‚นๅผตใ‚Šใ€‚่ฉซใณใ‚‹ใ“ใจใ‚‚ใชใๆทกใ€…ใจๅฏพๅฟœใ€‚ ใ™ใ”ใไธๅฟซใชๆ€ใ„ใ‚’ใ—ใŸใ€‚
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Expected a little more

Pros: 1. Downtown location 2. View Cons: 1. No hand towels. 2. Bathwater came out muddy yellow. 3. Jacuzzi pool can benefit from cleaning
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great facilities

Nice hotel close to the centre of town with great facilities
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Good location, but hotel needs update

Great location! Hotel needs to be updated and rooms need to be cleaner
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

han

Disliked: Cleanliness, room comfort

Hotel located on top of hill

Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅฟซ้ฉใชๆปžๅœจ

่ฟ‘้šฃใซใ‚ทใƒผใƒ•ใƒผใƒ‰ใƒฌใ‚นใƒˆใƒฉใƒณใ‚„ใƒใƒผใŒใ‚ใ‚Šใ€ใƒ›ใƒ†ใƒซใฏ็”Ÿๆดปใงใ€ใ‚นใ‚ฟใƒƒใƒ•ใฏ่ฆชๅˆ‡ใงๅฟซ้ฉใซๅˆฉ็”จใงใใพใ—ใŸใ€‚
Stayed 2 nights in Jun 2018