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Hotel Zurich

Property class: 3.5

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Photo gallery for Hotel Zurich

A multi-story hotel with a central entrance, multiple balconies, and a well-lit facade. - Hotel Zurich (Balikpapan)
A modern lobby with seating areas, a reception desk, and a sign indicating restrooms. - Hotel Zurich (Balikpapan)
A buffet area with multiple food stations and a seating area with purple chairs. - Hotel Zurich (Balikpapan)
A modern lobby with orange seating, a reception desk, and a large mirror. - Hotel Zurich (Balikpapan)
A lobby with large black columns, a central orange seating area, and a chandelier. - Hotel Zurich (Balikpapan)
You can look forward to a library, dry cleaning/laundry services, and a bar at Hotel Zurich. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Kembang Desa, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room, City View

A hotel room with two beds, a desk, a chair, and a nightstand with a lamp.

Standard Twin Room, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

A hotel room with a large bed, a red accent wall, a desk with a lamp, and a view of the outdoors.

Superior Room, 1 Bedroom

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a red accent wall with a neon sign.

Deluxe Room, 1 Queen Bed, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a bed, a desk with a red folder, purple chairs, a vase with flowers, and a sign reading "Hotel Zurich Guest Survey".

Junior Suite, 1 Queen Bed

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE DELUXE

  • Sleeps 4

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

DOUBLE SUPERIOR

  • Sleeps 4

About the neighborhood

Balikpapan is home to Hotel Zurich. Pentacity Mall and E Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Pantai Monpera. Aquaboom Waterpark and BSB Beach are also worth visiting. Visit our Balikpapan travel guide
Map
Jalan Jend. Sudirman No. 81, Balikpapan, Kalimantan, 76114

What's nearby

  • E Walk
    6 min walk - 0.4 miles
  • Aquaboom Waterpark
    9 min walk - 0.5 miles
  • Pentacity Mall
    9 min walk - 0.5 miles
  • BSB Beach
    12 min walk - 0.7 miles
  • Plaza Balikpapan
    4 min drive - 1.7 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.)
    13 min drive

Restaurants

  • Jj Steak
    8 min walk
  • KOPI KANAM
    2 min walk
  • Zurich Hotel
    1 min walk
  • Depot Arison
    5 min walk
  • Lontong Balap Surabaya
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 90,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kembang Desa

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 90000 per person
  • Airport shuttle fee: IDR 70000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Zurich pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Zurich?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Zurich?

Check-out is at 1:00 PM.

Does Hotel Zurich provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 70000 per vehicle applies.

Where is Hotel Zurich located?

Situated in Balikpapan, this hotel is within a 15-minute walk of Aquaboom Waterpark, Pentacity Mall, and BSB Beach. E Walk and Plaza Balikpapan are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Zurich Reviews

7.0

Good

7.0

Cleanliness

7.2

Location

6.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Real cool place to stay at for business trip
Stayed 3 nights in Aug 2017
Verified review

6/10 Okay

Muramaht

Disliked: Cleanliness

便利でそこそこ綺麗なホテル

客室は綺麗で良かったです。 ホテルのレストランも深夜まで営業していて助かります。 一点改善して欲しいのはバスルームから異臭がしていました。これは辛いです。
Verified review

4/10 Poor

AKIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

Not recomend. Location is good. But staff is not proffesional.They just stay as worker. Not service.
Verified review

8/10 Good

Muhammad

Liked: Cleanliness, room comfort
Cukup menyenangkan
Verified review

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bagus dengan pelayanan bagus

Beberapa kali ke Balikpapan dan menginap dibeberapa hotel berbintang,baru di hotel Zurich sy mendapat layanan antar jemput ke bandara dengan gratis. Staff reservasinya juga ramah dan terbuka ........
Verified review

8/10 Good

Verified traveler

Stayed 1 night in Jun 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Diansyah