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Grand Jatra Hotel Balikpapan

4.0 star property
Central hotel with 2 restaurants connected to a shopping center in Balikpapan

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Photo gallery for Grand Jatra Hotel Balikpapan

Outdoor pool, sun loungers
Rooftop terrace
Shower, free toiletries, bathrobes, slippers
Reception
Junior Suite | Living area | 42-inch TV with satellite channels

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Electric kettle
Free bottled water
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, soundproofing

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Electric kettle
Free bottled water
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite

Minibar, in-room safe, desk, soundproofing

Business Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Electric kettle
Free bottled water
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Electric kettle
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Interior

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

Minibar, in-room safe, desk, soundproofing

Business Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jl. Jenderal Sudirman No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114

What's nearby

  • E Walk - 2 min walk - 0.1 miles
  • BSB Beach - 6 min walk - 0.4 miles
  • Plaza Balikpapan - 3 min drive - 1.9 miles
  • Ruko Bandar - 3 min drive - 2.1 miles
  • Kemala Beach - 5 min drive - 3.6 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 18 min drive

Restaurants

  • ‪Warung Koffie Batavia - ‬3 min drive
  • ‪XXI Garden Cafe - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Ta Wan Restaurant Pentacity - ‬5 min drive
  • ‪Shihlin Taiwan Street Snacks - ‬4 min drive

About this property

Grand Jatra Hotel Balikpapan

Upscale hotel connected to a shopping center
Consider a stay at Grand Jatra Hotel Balikpapan and take advantage of a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to a deep-tissue massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. In addition to shopping on site and a hair salon, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • Coffee/tea in the lobby, an elevator, and smoke-free premises
Room features
All 215 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like safes and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bellagio Restaurant
  • J Cuvee Lounge and Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Jatra
Grand Jatra Balikpapan
Grand Jatra Hotel
Grand Jatra Hotel Balikpapan
Hotel Jatra
Jatra Hotel
Jatra Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel
Grand Jatra Hotel Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Grand Jatra Hotel Balikpapan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Jatra Hotel Balikpapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Jatra Hotel Balikpapan?

Self parking is free at this property.

What time is check-in at Grand Jatra Hotel Balikpapan?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Jatra Hotel Balikpapan?

Check-out is at noon.

Does Grand Jatra Hotel Balikpapan provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Jatra Hotel Balikpapan located?

Located in the heart of Balikpapan, this spa hotel is within 2 mi (3 km) of E Walk, Aquaboom Waterpark, and Pentacity Mall. BSB Beach and Plaza Balikpapan are also within 3 mi (5 km).

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Grand Jatra Hotel Balikpapan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 17 out of 66 reviews
Rating 4 - Poor. 11 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10

Internet is unstable, room is old, breakfast is awful. Not recommended at all.
Stayed 2 nights in May 2024

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

6/10

Stayed 1 night in Sep 2024

10/10

Stayed 2 nights in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 2 nights in Sep 2024

6/10

Stayed 1 night in Jul 2024

4/10

The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good. However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the building. Significant investment is required to bring it back up to standard. A final point, there is a choice of having a no smoking room; perhaps an area of the restaurant could be designated no smoking too. Arriving for breakfast newly showered and feeling fresh, I was then subjected to cigarette smoke from all directions. I left breakfast smelling like an ashtray.
Stayed 3 nights in Jun 2022

10/10

Stayed 1 night in Apr 2021

6/10

Stayed 1 night in Sep 2020

8/10

they upgraded my room into deluxe room due to unavailable requested bed. so my room is bigger, but the air conditioner was terrible. it was very hot especially at night. i couldn't sleep well
Stayed 1 night in Sep 2020

6/10

My god the beds are uncomfortable. THey are old hard mattresses and for a king bed you get 2 old flat pillows. The rooms are getting more and more tires and need new furnishing. Due to less occapancy they are currently mostly running on 1 elevator, which is a real pain , it can take 10 min to get down . The internet is terrible, it is open so as soon as the mall opens everyone can use it and its so slow its stupid. Its unusable 23.5 hrs a day its so so slow. Restaurant is still ok, considering the covid restrictions they do a good job, weirdly there is NO hand sanitizer available in the restaurant ! Sadly the pool bar is closed.
Stayed 5 nights in Aug 2020

8/10

The main advantage of this hotel is its location straight next to the mall. An easy access to pubs and shops nearby. The restaurant looks homy and live music was nice. The quality of the food wasn’t the best one
Stayed 2 nights in Feb 2020

10/10

Stayed 10 nights in Nov 2019

8/10

Size of the hotel room was large enough and comfortable for the standard rooms. Sheets were cleaned and floors in the room was mopped daily. However, there were a few cockroaches found in the public / common areas. Was also having a massage in the room when someone rang the doorbell twice. Was getting ready before walking to the door when the person opened the hotel room door but closed it immediately after realizing there were people in the room. This was not right for room service / housekeeping.
Stayed 1 night in Aug 2019

2/10

Rooms were mouldy . Would not book again if staying in Balikpapan
Stayed 3 nights in May 2019

4/10

I have stayed at this hotel a number of times. I had 4 showers during this stay, none of which had hot or very warm water. There was no bar soap provided for hand washing in my or my colleague’s room. At 4am I woke up smelling cigarette smoke. The hotel is however in a handy location.
Stayed 2 nights in May 2019

8/10

Room was spaciousness, clean and has a beautify sea view. Great location and convenience since the hotel is located next to the shopping mall. Reception staff was quite friendly and helpful.
Stayed 3 nights in Apr 2019

6/10

The hotel room wasn’t up to its 5 stars standard. Mouldy walls & bathroom curtains could use some deep cleaning. But very friendly service & hospitality.
Stayed 4 nights in Mar 2019

2/10

Not according to the standard they claim on their website. Rooms furniture are old, poor cleaning, not so good smell inside, ...
Stayed 1 night in Dec 2018

4/10

Quality is limited in Balikpapan without a doubt, but I am sure there are better hotels than this one. Room was very average, mattress was old, bathroom was not the cleanest, and they had forgotten to put towels and amenities in it. I would not recommend this hotel unless you have to.
Stayed 1 night in Dec 2018