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Four Points by Sheraton Balikpapan

4.0 star property
Hotel with free valet parking, in the vicinity of E Walk

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Photo gallery for Four Points by Sheraton Balikpapan

Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe
Room, 2 Twin Beds, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Pool View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Pool View

Room, 2 Twin Beds, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Corner)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Corner)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jalan Pelita No.19, Sepinggan Raya, Balikpapan, 76115

What's nearby

  • E Walk - 8 min drive - 3.8 miles
  • BSB Beach - 10 min drive - 5.3 miles
  • Plaza Balikpapan - 10 min drive - 6.1 miles
  • Masjid Agung At-Taqwa - 11 min drive - 7.0 miles
  • Kemala Beach - 13 min drive - 7.8 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 2 min drive

Restaurants

  • ‪Gloria Jeans coffees - ‬16 min walk
  • ‪Bakwan Bintang Malang Sepinggan - ‬18 min walk
  • ‪RM. Trumbu Sultra - ‬6 min walk
  • ‪Soto Kwali Seger SKS - ‬4 min walk
  • ‪KFC - ‬10 min walk

About this property

Four Points by Sheraton Balikpapan

Upscale hotel near E Walk
Located close to Plaza Balikpapan and Ruko Bandar, Four Points by Sheraton Balikpapan provides a free roundtrip airport shuttle, a garden, and dry cleaning/laundry services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with an outdoor entertainment area and a gym.
Additional perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, a TV in the lobby, and a vegetable garden
Room features
All 138 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 98,000 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hospital bed
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 140000 for adults and IDR 98000 for children
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points by Sheraton Balikpapan Hotel
Four Points by Sheraton Balikpapan Balikpapan
Four Points by Sheraton Balikpapan Hotel Balikpapan

Frequently asked questions

Does Four Points by Sheraton Balikpapan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM.

Is Four Points by Sheraton Balikpapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Balikpapan?

Self parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Balikpapan?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Four Points by Sheraton Balikpapan?

Check-out is at noon.

Does Four Points by Sheraton Balikpapan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Four Points by Sheraton Balikpapan located?

Situated near the airport, this hotel is within 9 mi (15 km) of E Walk, Plaza Balikpapan, and Ruko Bandar. Pantai Monpera and Kemala Beach are also within 9 mi (15 km).

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Four Points by Sheraton Balikpapan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good! I want to stay again!
Stayed 6 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you can

The room was large and comfortable. Nice rainfall shower. Good choices of movies to watch. Close to the airport. Very good service from the front desk.
Stayed 1 night in Mar 2025

6/10 Okay

Drew

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Average

Hotel is close to Airport. Floor level smelt damp room was old . Comfortable but well used.
Stayed 2 nights in Feb 2025

10/10 Excellent

maruyama

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 3 nights in Jan 2025

8/10 Good

Fraser Wee Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reputable hotel standard

Hotel condition is great and service top notch. Love the bed and pillow as very plushy. Bath area is a standing rain shower and spacious. Internet is great. Breakfast is so so not to my liking. Location is near airport probably 5mins drive, 10mins walk. Area surrounding hotel is bad as nothing and look like a slump area and can only travel via grab. Complimentary airport transfer via hotel. Internet is great too
Stayed 2 nights in Dec 2024

6/10 Okay

Otaka

Stayed 1 night in Aug 2024

10/10 Excellent

Juncheol

Stayed 1 night in Jul 2024

2/10 Terrible

Graeme

Stayed 2 nights in Feb 2024

10/10 Excellent

Yin Loo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Yen Yuin

Stayed 1 night in Sep 2023

2/10 Terrible

Maria Eufke

Stayed 3 nights in Aug 2023

8/10 Good

debra

Stayed 1 night in Aug 2023

10/10 Excellent

SANG SUP

Stayed 2 nights in Mar 2023

10/10 Excellent

DONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

MASAHIRO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Hotel staffs were very friendly. The check in process was fast as well as the check out. Really appreciate it. The bathroom amenities were more than enough. Towels were clean (like it). Water pressure and the shower was a little bit low (was in room 327). The laundry was good and clean (would be great if the hotel provided laundry bag. It was not available on My trip) Small notes on the swimming pool, found used mask leaved on the swimming pool chair / table (quite annoying) - there was no crew on duty (twice visit the swimming pool). Overall, it was a great stay in this hotel. See you around
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Balikpapan

Nice service and kind people, good facilities, clean and safe
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in the new building, nice experience

Nice staff
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2020

10/10 Excellent

Jonas, Mabalacat, Philippined

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff. Its near the airport so no need to worry about your flight schedule.
Stayed 1 night in Feb 2020

4/10 Poor

PushkarPatil, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience
Stayed 2 nights in Dec 2019

10/10 Excellent

AraFashiera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety breakfast.
Stayed 1 night in Oct 2019