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Golden Tulip Balikpapan Hotel & Suites

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Located by the ocean, Golden Tulip Balikpapan Hotel & Suites offers a refreshing retreat with shopping on site, a coffee shop/cafe, and an outdoor pool. Treat yourself to a massage at the spa or spend time in the garden while kids enjoy the playground; also take advantage of free in-room WiFi and The East restaurant for meals.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Spa
  • Pool
  • Bar
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Suite

In-room safe, desk, blackout drapes, soundproofing

Suite

  • Sleeps 4

View all photos for Golden Suite 1 Queen Bed 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Golden Suite 1 Queen Bed 2 Single Beds

  • Sleeps 3

View all photos for Deluxe Room 2 Single Beds

Shower, eco-friendly toiletries, hair dryer, slippers

Deluxe Room 2 Single Beds

  • Sleeps 2

View all photos for Deluxe Room 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room 1 Queen Bed

  • Sleeps 2

View all photos for Executive Room 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Room 1 Queen Bed

  • Sleeps 2

View all photos for Junior Suite 3 Single Beds

Fridge, coffee/tea maker, eco-friendly cleaning products

Junior Suite 3 Single Beds

  • Sleeps 2

View all photos for Junior Suite 1 Queen 1 Single Bed

In-room safe, desk, blackout drapes, soundproofing

Junior Suite 1 Queen 1 Single Bed

  • Sleeps 2

About the neighborhood

Map
Jl. Jenderal Sudirman No.7, Klandasan Ilir, Kec. Balikpapan, Balikpapan, East Kalimantan, 76114

What's nearby

  • Plaza Balikpapan - 8 min walk - 0.4 miles
  • Ruko Bandar - 14 min walk - 0.8 miles
  • E Walk - 2 min drive - 1.3 miles
  • BSB Beach - 3 min drive - 1.1 miles
  • Kemala Beach - 3 min drive - 2.1 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 19 min drive

Restaurants

  • ‪Nasi pecel tulung agung - ‬3 min walk
  • ‪Amanda Brownies Kukus - ‬4 min walk
  • ‪Ayam Penyet Ria (khas Ibu Ruth) - ‬4 min walk
  • ‪Ajo Laweh (Soto, Ketupat & Sate Padang) - ‬4 min walk
  • ‪Tulipe Restaurant - ‬1 min walk

About this property

Golden Tulip Balikpapan Hotel & Suites

Family-friendly hotel by the ocean
Take advantage of a terrace, shopping on site, and a coffee shop/cafe at Golden Tulip Balikpapan Hotel & Suites. Treat yourself to a massage at the onsite spa. The on-site restaurant, The East, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and tennis courts
  • A bike on site, express check-out, and express check-in
  • A banquet hall, luggage storage, and multilingual staff
Room features
All 185 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Front of property

Platinum Balikpapan Hotel & Convention Hall

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 24 reviews
Platinum Balikpapan Hotel & Convention Hall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 125,000 for adults and USD 62,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The East

Things to do

  • Bicycles
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 624 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 155 buildings
  • 21 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 125000 for adults and USD 62500 for children
  • Airport shuttle fee: USD 100000 per vehicle
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Aston Balikpapan
Aston Balikpapan Hotel
Aston Hotel Balikpapan
Aston Balikpapan Hotel And Residence
Aston Balikpapan Hotel Residence
Golden Tulip Balikpapan Hotel & Suites Hotel
Golden Tulip Balikpapan Hotel & Suites Balikpapan
Golden Tulip Balikpapan Hotel & Suites Hotel Balikpapan

Frequently asked questions

Does Golden Tulip Balikpapan Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Golden Tulip Balikpapan Hotel & Suites pet-friendly?

Yes, pets are allowed at this property. A fee applies.

What time is check-in at Golden Tulip Balikpapan Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: 11:30 AM.

What time is check-out at Golden Tulip Balikpapan Hotel & Suites?

Check-out is at noon.

Does Golden Tulip Balikpapan Hotel & Suites provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 100000 per vehicle applies.

Where is Golden Tulip Balikpapan Hotel & Suites located?

This family-friendly Balikpapan hotel is located near the airport, within 1 mi (2 km) of Plaza Balikpapan, Aquaboom Waterpark, and BSB Beach. Ruko Bandar and E Walk are also within 1 mi (2 km).

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Reviews

Golden Tulip Balikpapan Hotel & Suites Reviews

7.2

Good

7.0

Cleanliness

7.4

Location

7.6

Staff & service

8.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 63 reviews
Rating 8 - Good. 29 out of 63 reviews
Rating 6 - Okay. 13 out of 63 reviews
Rating 4 - Poor. 8 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff. Nice facilities with an infinity pool overlooking the water. Tasty food in the breakfast buffet. The room is spacious and very comfortable. I would recommend the hotel to anyone traveling in the area.
Stayed 4 nights in Feb 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop has great deserts..ENAK !!! the guys at parking entrance are very nice and friendly, finally trained them…call me Tom..not sir.. the front desk staff is great.. very polite, Efficient and friendly.. Housekeeping staff does a great job also. the Woman who runs the hotel, Mami Vika is very pleasant and loved by her staff. for me when i am in Balikpapan this is literally Home ! thanks to every single person there for all the love..🙏🙏
Stayed 7 nights in Feb 2024

6/10 Okay

Dini

Liked: Staff & service
Disliked: Property conditions & facilities

Really wanted to give 10 but....

This hotel has a strategic location, my sister stayed here back in 2017 and was quite impressed by this property? however, this time we can see that the hotel has been under maintained, you can see the furniture in the room are worn out and lack of cleanliness e.g dust all over the lamp case and coffee table, yellow stained toilet seat, stained on the linen and the curtain. This hotel has lots of potential however needs lots of improvement on the Housekeeping side. I worked in the hotel myself, in my opinion the listed price isn't match the condition of the room. The few things that saved this hotel from my 1 star review are the breakfast (lots of variety and good taste), the pillow (firm and comfy) and the attentive staff. You also need to pay attention on the sofa, due to the material of the sofa and probably lack of air circulation it might invested with either bugs or mites, I got itch when I sit on the sofa and when I reported to the Front Office they stated they will do treatment however when the staff came I realized that the treatment is to cover the sofa with new linen not some kind of spray or hot steam. Kindly improve your maintenance and housekeeping procedure.
Stayed 2 nights in Jul 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot be beat

How can i say anything but great !!!!! Room was perfect. Hotel clean and nice. However the best part was the Sfaff...ON SCALE OF 10 I SAY 20 !!!
Stayed 4 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed atv3 bedroom Royal Suite Nice view by the beach, sound of the waves and winds..makes me happy.Spa was good especially after a tiring day. Good spread at breakfast.Location is near to restaurants and shops.5 minutes walk to Kampoeng Pinisi. Good stay.Recommended for people with family.Would stay again.
Stayed 2 nights in Aug 2019

6/10 Okay

ani.w, LA ,California

Disliked: Cleanliness
Nice hotel from the outside, great ocean view & swimming pool that’s about it , check in @3pm and had to wait for another 1h , bed cover / sheets was dirty/stains , called the front desk and requested to give us clean bedding . bathroom shower had lots of mold everywhere & water smell weird/old pipe , kitchen blinds not working properly and broken . great stuff they are very nice n polite sad part the hotel need lots of fixes n cleaning up to do .
Stayed 3 nights in Jun 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel is actually blocks of apartments so the rooms are really spacious, feels more like studios really. Situated just by the sea coast, I was able to enjoy the sea breeze while doing my work on my laptop in the afternoon into the evening. Breakfast was slightly lacklustre but made up for by the location and scenery.
Stayed 2 nights in Jul 2019

4/10 Poor

Alan, Hexham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty bathroom,

Checked in, usual info about breakfast etc not given, had to ask for assistance with bag. Room needs attention, bathroom filthy, pee stains all over toilet, bathroom stuck of urine, had to get them to come and disinfect bathroom. ( Still stunk ) curtains are wrong size for Window. No water in room but a empty jug so you have to go get it yourself. Didn't fancy menu so ordered a delivery, security would not let him near hotel. On check out, 2 members of staff just watched me struggle down the stairs with three bags, no help what so ever. Room was on 16th floor but still very noisy from traffic. Would not stay there again
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Transit di Aston Balikpapan

Front desk service sangat ramah, layanan cepat dan mendapatkan petunjuk yang sangat jelas, jalan menuju kamar terkesan tidak menarik, lift perlu di renovasi, se tiba di kamar terkesan bau lembab dan bahkan kasur dan bantal masih tercium bau keringat. Amenity cukup lengkap, kamar mandi dan shower nyaman, televisi dan pendingin ruangan menjadikan kesan kurang menarik pada suasana kamar meski kamar sangat cocok untuk kunjungan liburan keluarga
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good..................... Nice....................... Ok.......................................... ................mm
Stayed 1 night in Jan 2019

10/10 Excellent

Palham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Telp rusak

pada dasarnya hotel nya bagus...cuma telponnya gk bisa digunakan sehingga gk bs komunikasi dgn room service dll
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Je krijgt hier veel vierkante meters voor je geld. Een aparte zitruimte en eetruimte, zodat je geen kruimels oo bed krijgt als je in het hotel wilt eten. Ze hebben een prachtig zwembad, dat op zee uitkijkt, en waar je degelijk baandjes kan trekken. In de ochtend kan het er wel erg druk zijn. Het hotel heeft enorm veek kamers en wordt goed bezocht, waardoor het bij de receptie en bij de lift wel eens lang wachten kan zijn. Onderhoud loopt hier en daar wat achter, maar het blijft een favoriet.
Stayed 2 nights in Aug 2018

8/10 Good

june, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto!

Good hotel good view best prices👌 Enjoyed staying here😍 Thankyou aston balikpapan
Stayed 1 night in Apr 2018

8/10 Good

HK bogor, Bogor

Liked: Cleanliness, property conditions & facilities, room comfort

Strategic place, the hearth of the city, beach

Really enjoy staying in this hotel, room is clean and spacious. Breakfast is ok.close to the city, walking distance to the beach
Stayed 1 night in Mar 2018

8/10 Good

gary, victoria canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Te. hotel was. Okay. Rooms were large. They could use better maintenance and all the balconies are locked so you can’t use them. The staff were fantastic to us and made our stay better.
Stayed 7 nights in Feb 2018

4/10 Poor

Jackie, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Below average hotel

Waited 1.5 hours to check in as our room wasnt ready at 4pm Hotel is in need of a renovation Wifi doesnt work but that could be due to general vacinity of hotel Definitely recommend another hotel
Stayed 2 nights in Nov 2017

8/10 Good

Mohammad Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tempat yg bagus untuk liburan

Tempatnya strategis n pelayanannya baik
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

WATER SMELLS MAGNISIUM VERY BAD UNABLE TO TAKEBATH

2 DAYS WITH NO BATH TAP WATER AND SHOWER SMELLS BAD MAGNESIUM.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Ok hotell

Travelling alone and had booked executive room, changed to a superior which was much better in both room felling and also the comfort. The hotel is ok, and there are some good spots to view the sea. No beach though. Internet Wifi good.
Stayed 2 nights in Sep 2017

10/10 Excellent

Cahyadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

liburan mantap

sangat menyenangkan
Stayed 4 nights in Jun 2017

8/10 Good

Aryo

Liked: Room comfort

Jatra

Handling tamu di front office lama...apalagi ada tamu crew yg didahulukan..

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost great.!!

Clean, Nice location, has a nice safe and bathroom. Has an elevator and LCD TV. Comfortable bed, great swimming pool. Excellent complimentary breakfast. The toilet kept running all night they needed to fix it. The AC worked great. The safe was large enough for my laptop. They do attract many children / families and those children fill the pool many hours and run around in the hallways, it is a little hard to get a good night sleep with all the noise.

2/10 Terrible

Not Happy Jan, Sydney Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel with a nice view but that's about it!!!

I think my title should sum it up. This hotel was saved by the view orherwise room was dirty like small ants everywhere from kitchen to bathroom. Stain on the bedsheet, ashes on the couch.

6/10 Okay

Rene

Liked: Cleanliness
Disliked: Property conditions & facilities

Appropriate value for money

Old but inexpensive

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