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Hotel and SPA Crystal

5.0 star property
Luxurious slopeside hotel with 2 indoor pools

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Photo gallery for Hotel and SPA Crystal

Children's play area - outdoor
Interior entrance
2 indoor pools, open 8:00 AM to 11:00 PM, sun loungers
Lobby
Economy Twin Room | Living room | TV, DVD player

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Pet friendly
  • Bar
  • Breakfast included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms

Highlights

Balcony
Heating
Free cribs/infant beds
TV
2 bedrooms
Hair dryer
Bathrobes
Electric kettle
  • 52 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
Heating
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Electric kettle
Minibar
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Electric kettle
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, minibar, in-room safe, desk

Superior Triple Room

Highlights

Balcony
Heating
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Electric kettle
Minibar
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

Highlights

Balcony
Heating
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Electric kettle
Minibar
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

Property grounds

Borjomi Likani to Borjomi Likani Health & Spa Centre

  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 71 reviews
Borjomi Likani to Borjomi Likani Health & Spa Centre

About the neighborhood

Map
Didveli Funicular Railway, Borjomi, 1204

What's nearby

  • Didveli Ski Area - 13 min walk - 0.7 miles
  • Amirani's Park - 2 min drive - 0.9 miles
  • Bakuriani Kids Park - 4 min drive - 2.0 miles
  • Bakuriani Ski Area - 7 min drive - 3.3 miles
  • Borjomi Central Park - 30 min drive - 14.6 miles

Getting around

  • Bakuriani Train Station - 12 min drive

Restaurants

  • ‪cafe aspen - ‬9 min walk
  • ‪Georgian Flavour - ‬6 min walk
  • ‪De Novo - ‬2 min drive
  • ‪ANGA - ‬3 min drive
  • ‪The cellar of Vartsikhe Restaurant In Bakuriani - ‬4 min drive

About this property

Hotel and SPA Crystal

Luxury family-friendly hotel in the mountains
At Hotel and SPA Crystal, you can look forward to a free breakfast buffet, a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski passes. Treat yourself to a facial, hydrotherapy, or a massage at the onsite spa. Enjoy the gym, as well as activities like horseback riding and hiking/biking. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 indoor pools and a children's pool, with sun loungers
  • Free self parking
  • Bike rentals, supervised childcare (surcharge), and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Hotel and SPA Crystal boast comforts such as bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • TVs with cable channels and DVD players
  • Balconies, electric kettles, and heating

Languages

English, Georgian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed
Welcoming dogs and cats only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GEL 100.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GEL 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 8:00 AM to 11:00 PM

Property is also known as

Hotel Crystal Bakuriani
Crystal Bakuriani
Hotel SPA Crystal
Hotel Crystal
Hotel SPA Crystal
Hotel and SPA Crystal Hotel
Hotel and SPA Crystal Borjomi
Hotel and SPA Crystal Hotel Borjomi

Frequently asked questions

Does Hotel and SPA Crystal have a pool?

Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 8:00 AM–11:00 PM.

Is Hotel and SPA Crystal pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 22 lbs per pet.

How much is parking at Hotel and SPA Crystal?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel and SPA Crystal?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Hotel and SPA Crystal?

Check-out is at noon.

Where is Hotel and SPA Crystal located?

Located in the mountains, this slopeside Borjomi hotel offers ski-in/ski-out access within 2 mi (3 km) of Didveli Ski Area, Ski and Grasski Track, and Amirani's Park. Bakuriani Ski Area and Bakuriani Kids Park are also within 3 mi (5 km).

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Hotel and SPA Crystal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHANDRASEKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place to stay. Very neat and clean, good location and breakfast.
Stayed 1 night in Apr 2024

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel , good breakfast
Stayed 2 nights in Jun 2023

6/10 Okay

Lasha

Liked: Cleanliness, staff & service, amenities
Excellent location! A bit older facility and overwhelmed staff to fix issues quickly.

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Ali Halit

Liked: Cleanliness, room comfort
Disliked: Staff & service

Otel iyi hizmet kötü

Otel temiz, konum olarak çok iyi, konfor ve kullanım alanları da yeterli. Fakat hizmetten memnun kalmadık. Çalısanların suratı genelde asıktı. Sorun yaşadığımız konularda çözüm imkanı tanımadılar.
Stayed 5 nights in Jan 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Hizmet Sektörü

Hizmet sektöründe olduklarının ve müşteriye ilgi, alaka ve güler yüz gostermeleri gerektiğini ogrenmeleri gerekmekte. Hizmet alan ve tatile giden kişilere bu kadar kuralci yaklaşım ve nezaketsizlik hiç hoş değil. Buna ragmen tesisin kendisi ve piste yakınlığı çok güzel. Ayrica temiz bir otel.
Stayed 5 nights in Jan 2023

6/10 Okay

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities

Ура! Полноценный отзыв!

Из плюсов: большой хороший бассейн (температура воды комфортная, всё как на фото), небольшой детский, наличие сауны (не очень жаркая) и что-то вроде джакузи, есть спортзал. Приезжать стоит после 5-6 января, а то очень много людей, не поплаваешь. Завтраки и ужины сервируют по системе «шведский стол». Всегда есть кофе, чай, сладости, фрукты, овощи, сырная и мясная нарезки, соусы, соки, горячее. По утрам хороши каши. Иногда подавались блюда грузинской кухни, салаты, пицца. Отмечу, что завтрак начинается поздновато (с 9:00 до 10:30). По номеру: тепло, просторно, балкон, кровать большая, кофе/чай, вода, халаты, тапочки, минибар, уборка ежедневная. В ванной: шампунь и пена для ванн, хотя в номере был душ. Когда в городе отключили воду – в отеле она была. Расположение: если достроят подъёмник в непосредственной близости, то будет просто супер. А так, рядом детская горка с бугелем, магазин, аптека, в километре трасса Дидвели (можно дойти пешком, но нет тротуаров). Из минусов: шумоизоляция стен самих номеров нормальная, но вот дверь... Вы будете слышать всё, что происходит в коридоре и холле. А отдыхающие тут шумят очень даже неплохо вкупе с бегающими и стучащими в двери детьми. Очень, очень плохо работающий интернет. Маленький телевизор со скудным набором каналов. В прокате при отеле не было размеров ботинок для борда (44). Итого, не европейские четыре звезды. Ну и не к отелю относится, но всё же, начало января 2020 года – нет снега, трассы не работают, делать в Бакуриани нечего.
Stayed 7 nights in Jan 2020

10/10 Excellent

OXANA

Stayed 11 nights in Dec 2019

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyone was nice and helpful :)
Stayed 6 nights in Dec 2019

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski Bakuriani

Very nice hotel ideally located, closed to ski lifts. The employees of the hotel are professional The Spa is just fantastic
Stayed 3 nights in Feb 2019

10/10 Excellent

OXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019