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Shah Palace Luxury Museum Hotel

3.0 star property
Hotel with free breakfast, steps from Baku City Circuit

Choose dates to view prices

Photo gallery for Shah Palace Luxury Museum Hotel

Terrace/patio
Terrace/patio
Front of property
Free daily buffet breakfast
Junior Double Room | Terrace/patio
Shah Palace Luxury Museum Hotel in central Baku offers a rooftop terrace with stunning views. Guests can relax in the sauna or Turkish bath, book a massage, or use coworking spaces. The helpful staff consistently impresses, and tour assistance makes local exploration seamless.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Boyuk Qala Street 47, Baku, AZ1000

What's nearby

  • Baku City Circuit - 1 min walk - 0.0 miles
  • Fountain Square - 2 min walk - 0.1 miles
  • Maiden's Tower - 3 min walk - 0.2 miles
  • Nizami Street - 5 min walk - 0.3 miles
  • Azerbaijan Carpet Museum - 11 min walk - 0.6 miles

Getting around

  • Icherisheher - 8 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 32 min drive

Restaurants

  • ‪Second Cup Puppet Theatre - ‬5 min walk
  • ‪Qaynana - ‬1 min walk
  • ‪Paul - ‬5 min walk
  • ‪Bomond - ‬6 min walk
  • ‪Hard Rock Café - ‬4 min walk

About this property

Shah Palace Luxury Museum Hotel

Hotel near Baku City Circuit
Located close to Maiden's Tower and Fountain Square, Shah Palace Luxury Museum Hotel provides a free breakfast buffet, a rooftop terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), a banquet hall, and coworking spaces
  • Concierge services, a front-desk safe, and tour/ticket assistance
  • A 24-hour front desk, luggage storage, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Shah Palace Luxury Museum Hotel have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • 40-inch TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

View from room

Radisson Hotel Baku

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 403 reviews
Radisson Hotel Baku

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AZN 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Frequently asked questions

Is Shah Palace Luxury Museum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shah Palace Luxury Museum Hotel?

This hotel doesn't offer parking.

What time is check-in at Shah Palace Luxury Museum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Shah Palace Luxury Museum Hotel?

Check-out is at noon.

Does Shah Palace Luxury Museum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 65 per vehicle applies.

Where is Shah Palace Luxury Museum Hotel located?

Located in Baku Old City, this hotel is within a 5-minute walk of Baku City Circuit, Maiden's Tower, and Fountain Square. Palace of the Shirvan Shahs and Philarmonia Garden are also within 10 minutes. Icherisheher is 8 minutes by foot.

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Reviews

Shah Palace Luxury Museum Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 75 out of 153 reviews
Rating 8 - Good. 46 out of 153 reviews
Rating 6 - Okay. 20 out of 153 reviews
Rating 4 - Poor. 7 out of 153 reviews
Rating 2 - Terrible. 5 out of 153 reviews

Reviews

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best location possible! i am thrilled with my stay in Baku. Great breakfast. Super helpful staff. The Security manager even gave me a ride to the Flames when i could not figure out how to get there. Highly recommend
Stayed 4 nights in Sep 2025

10/10 Excellent

Jatin Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff ,parveen was really good in supprt
Stayed 3 nights in Feb 2025

10/10 Excellent

Yuichiro

Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful museum hotel is most convenient to many famous places in Baku. We loved it.
Stayed 14 nights in Jun 2023

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a design!

Prize winning design , best location possible, great service, very good food. Will be returning.
Stayed 3 nights in Oct 2022

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good location i Old Baku.

Nice hotel in the old town in Baku, with very good location. Breakfast was ok, but maybe missing something for a western european person, if that is important for you. Ok when it comes to cleaning. Could have had les fake flowers and decorations...
Stayed 5 nights in Nov 2022

6/10 Okay

Elvira

Disliked: Staff & service
The property is beautiful in a good location. Restaurant is good. Staff have very poor English and service awareness. We had to call multiple times for basic services as toilet paper, pillows.
Stayed 4 nights in Oct 2023

8/10 Good

Vitaliy V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you!
Stayed 2 nights in Feb 2025

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, amenities
They made me wait an hour and a half extra to check in and then a male staff member entered my room without knocking as i was changing. I found the experience unprofessional and concerning.
Stayed 1 night in May 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

There were issues at check-in as they weren't looking at the right place for my booking. I had to make calls and take roaming charges and eventually the manager could locate. They did allow me early check-in which was great. Front desk staff were amazing and friendly. The hotel is ancient style like the name suggests, but equally very beautiful. Room was nice, clean and spacious. Even food at the hotel was nice despite limited choices. The washroom layout could be better certainly and the water pressure too. Perhaps the washrooms need upgrading now. Location was brilliant, right inside old town and walking distance to everything. Overall, I would highly recommend staying with them.
Stayed 3 nights in Apr 2023

2/10 Terrible

Dong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager of the hotel is rude, inconsiderate… when I first arrived at the hotel, I was told I could use the SPA before my late flight. THEN they said I couldn’t and that I never spoke to anyone about it…. Then he basically shamed me in-front of the whole staff which was unprofessional
Stayed 2 nights in Jun 2024

8/10 Good

CHIRAZ

Liked: Cleanliness, staff & service, amenities
The hotel is very well situated in the old city, surrounded by restaurants, music around in the evening, Bazzar and the view is beautiful. Two negative things, ask not to be in the 5 th floor, internet is not always working and there is no elevator to the 5th floor while there is an elevator up to the fourth floor. The restaurant is a pain to find or to go to if you are on the 5 th floor. You need to take the stairs up to the 3 floor, then take the elevator to the 4 th floor. I would not recommend the 5th floor for elderly people. A good thing, there are tv channels for the news in English and French. Baku is a lovely city. I loved the country. Enjoy it!
Stayed 6 nights in Sep 2022

2/10 Terrible

Mark

Disliked: Staff & service, amenities, property conditions & facilities
We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

yasmin

Liked: Cleanliness, amenities, property conditions & facilities
Efficient, polite and willing staff. Perfect location. Lots of restaurants, coffee shops and in walking distance to nearly all tourist attraction.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria D

Liked: Cleanliness, amenities, property conditions & facilities
Awesome Hotel
Stayed 4 nights in Jun 2025

8/10 Good

Gülsüm sezgi

Liked: Cleanliness, property conditions & facilities
Müze otel olmasi harika bir duyguydu. Herkes cok yardimci ve guler yüzlüydü.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran y hermoso hotel. Me impactó. Súper bien ubicado
Stayed 2 nights in May 2025

2/10 Terrible

Delia

Liked: Staff & service, property conditions & facilities
The hotel is in a great location, in the Old City of Baku. It is close to everything. I walked everywhere. It is a beautiful property, nicely decorated and well preserved. Breakfast is in a restaurant on the 4th floor of the same building. It had many options for both vegetarians and not. The management needs to improve: usually I would observe a line waiting at the front desk and three or more employees taking care of just one visitor. Several people complained of a very strong chemical smell on the 1st and 2nd floors. I smelled it in the atrium but not in my room which was on floor 5. I had a very bad experience checking in. The time to check-in is 3pm. When I approached the front desk at 3pm, I was told the room wasn't ready. "We only need 5-10 minutes", I was told. I came back at 3:30, the room wasn't ready. I was really upset: after a 14 hour flight I was ready for a shower and wanted to rest. I got the key at 3:45 but when I went upstairs, the maid was still cleaning the room. She finally finished after 4PM. This is unacceptable. I would like to go back to Baku, but I am not sure I want to stay in that hotel again.
Stayed 3 nights in Apr 2025

8/10 Good

michiel den

Liked: Cleanliness, amenities
Een mooi en sfeervol hotel. Fantastische locatie in de oude stad, vlak bij de poort naar de nieuwe stad.
Stayed 2 nights in Apr 2025

6/10 Okay

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Inside Old City so good. But cars cant come inside old city
Stayed 3 nights in Mar 2025

8/10 Good

Nesim Haim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, in the center of the old city, full of attractions around, places to eat. The hotel itself is stylish, made in the style of a palace. Turkish bath is not worth much in terms of facilities, and spa services are not particularly attractive.
Stayed 4 nights in Mar 2025

4/10 Poor

Anna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff
Stayed 1 night in Mar 2025

10/10 Excellent

Cesur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelin konumu çok iyi yürüyerek bi çok noktasını gezebiliyosunuz bakünün kahvaltısı çok güzel ve yeterliydi personel ilgili ve güler yüzlü daha ne olsun
Stayed 3 nights in Feb 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Great staff.

Great location. Very comfortable hotel with good facilities and very friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic rooms and public areas. Great breakfast.
Stayed 7 nights in Jan 2025

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