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Pullman Baku

4.0 star property
Family-friendly hotel with a full-service spa and free water park access

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Photo gallery for Pullman Baku

Waterslide
Interior entrance
Lobby sitting area
Front of property - evening/night
Exclusive Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar
  • Pool
  • Spa
  • Breakfast available

Room options

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About the neighborhood

Map
1C, M. Mushfig Street, Baku, AZ1006

What's nearby

  • Flame Towers - 3 min drive - 1.6 miles
  • Baku City Circuit - 3 min drive - 1.8 miles
  • Azerbaijan Carpet Museum - 4 min drive - 2.3 miles
  • Maiden's Tower - 4 min drive - 2.3 miles
  • Fountain Square - 4 min drive - 2.5 miles

Getting around

  • Icherisheher - 11 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 41 min drive

Restaurants

  • ‪Qebele Cafe Badamdar - ‬4 min drive
  • ‪Sky Bar Kempinski Hotel - ‬1 min walk
  • ‪Efes Pub - ‬4 min drive
  • ‪Teleqüllə" Restoranı - ‬5 min drive
  • ‪95 Degrees Coffee & Bruschetta - ‬4 min drive

About this property

Pullman Baku

Upscale family-friendly hotel near Flame Towers
Located close to Central Botanical Garden and Upland Park, Pullman Baku provides free water park access, a bowling alley, and a poolside bar. Indulge in a body treatment, a facial, and a detox wrap at PULLMAN SPA, the onsite spa. The on-site international cuisine restaurant, Peppermill, offers breakfast and dinner. Fitness classes and Pilates classes are offered at the health club; Pullman Baku also has a terrace, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with a waterslide
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Express check-out, free newspapers, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and a porter/bellhop
Room features
All 280 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • Bidets, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, electric kettles, and daily housekeeping

Languages

Azerbaijani, Bulgarian, English, French, German, Italian, Russian, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AZN 28.50 for adults and AZN 14.50 for children
  • 4 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Peppermill

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AZN 59 per pet, per night, plus a deposit of AZN 59 per night
Welcoming dogs only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AZN 28.50 for adults and AZN 14.50 for children
  • Airport shuttle fee: AZN 60.00 per vehicle (roundtrip)
  • Pet deposit: AZN 59 per night
  • Pet fee: AZN 59 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 6 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

Pullman Baku Opening February 2017 Hotel
Pullman Opening February 2017 Hotel
Pullman Baku Opening February 2017
Hotel Badamdar
Pullman Opening February 2017
Pullman Baku Hotel
Badamdar Hotel
Pullman Baku (Opening February 2017)
Kempinski Hotel Badamdar
Badamdar Hotel Baku
Badamdar Baku
Badamdar
Pullman Baku Baku
Pullman Baku Hotel
Pullman Baku Hotel Baku

Frequently asked questions

Does Pullman Baku have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pullman Baku pet-friendly?

Yes, Pullman Baku allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of AZN 59 per night and a fee of AZN 59 per pet, per night.

What time is check-in at Pullman Baku?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Baku?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Baku provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 60.00 per vehicle applies.

Where is Pullman Baku located?

This family-friendly Baku hotel is located in the historical district, within 2 mi (3 km) of Central Botanical Garden, Upland Park, and Flame Towers. Azerbaijan Carpet Museum and Azerbaijan State Philharmonic Hall are also within 3 mi (5 km).

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Pullman Baku Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10

Super nice staff / wanted to show me all the facilities in the hotel and they gave me an upgrade which is very nice
Stayed 1 night in Feb 2020

6/10

Nice place but the house keeping might stole some money from me.
Stayed 5 nights in Jan 2020

10/10

Amazing stay.I really enjoyed my stay.P
Stayed 3 nights in Dec 2019

6/10

I ordered a car for when I arrived and it didn't show. After 3 days I couldn't hing else to my room even though I paid in advance for 7 nights and offered to leave my credit card I had to come down at 11PM to clear upy bill and then leave a $400 credit on my card. When I went to check out I asked them at 10AM to have my bill ready for 1AM the following day. When I went to check out nothing was ready and I spent 35-40 minutes checking out.
Stayed 7 nights in Dec 2019

6/10

بشكل عام ممتاز والموظفين ودودون جدا وسهل التعامل معهم ولكن الفندق يستحق 4 نجوم
Stayed 2 nights in Oct 2019

10/10

In a large suite that any palace would be proud to offer, we had a quiet and very confortable stay. We had excellent food from room service and went to the great spa and pool every day of our stay. A little far from the historic center but they offer a free shuttle to downtown every hour.
Suites bedroom
Stayed 3 nights in Oct 2019

6/10

They didnt the bersheet and towels daily and sometimed i have ti call 2ctimes fir water shower gel etc
Stayed 2 nights in Sep 2019

2/10

كان الاستقبال والتوديع جدا جدا سياء ولا انصح ب الفندق
Stayed 2 nights in Sep 2019

8/10

Stayed 14 nights in Aug 2019

8/10

Booked the hotel as a weekend gateaway for my family. Main criteria was the indoor pool since the weather forecast showed mostly rain. We were welcome with a great hospitality at the reception, shown to the room which was a spacious one bed room suite. Although wasn't asked for, there was a bed made on the sofa in living room - all soft and cozy. Both rooms had balcony which weren't very clean. It was freezing cold inside the rooms when we first settled in. Turned the aircond on heating regime and waited for 15-20 mins to only get a cold air blow. When I first asked the guest services why it wouldn't heat, they said I should wait about 10 mins for the heating to start. Upon calling the 2nd time, a lady told that since it was summer, the heating regime was turned off. Oil heaters were provided instead. Indoor pool was about 26 C, good enough for the kids to enjoy. Could have been heated little bit more. We were shivering when left the pool. Breakfast variety was good enough. The only downside was the hall where breakfast was served. Narrow alley-like hall with tables close to each other. We were seated at the far end so it took as many trips back and forth to get the meals. Kids like oatmeal which wasn't readyily available. But they cooked it upon request for which we are thankful. Overall 4+ out of 5. Value for the money 3 out of 5. I would expect more for the amount paid for a single night stay. Definitely recommend it for long staycations.
Stayed 1 night in Aug 2019

10/10

We enjoyed staying in Pullman Hotel..The staff are friendly and respectful..
Stayed 4 nights in Aug 2019

8/10

الإقامه جدا ممتازه والمكان نظيف و حلو و قريب من كل الأماكن واحواض السباحه نظيفه جداً .. وخدمتهم سريعه.
Stayed 3 nights in Aug 2019

10/10

Stayed 3 nights in Aug 2019

6/10

the hotel was not actually a standard 5 star the wifi was very bad and in the room was not working
Stayed 3 nights in Aug 2019

10/10

Stayed 4 nights in Aug 2019

8/10

Good for families not for business Far from attractions
Stayed 3 nights in Jul 2019

8/10

Stayed 4 nights in Jul 2019

8/10

Swimming pool was great (indoor and outdoor). Main water park was not open yet. Some healthy concerns - e.g. balconies had no locks and we had a toddler with us! Some kind of play area for children would be a good improvement. Breakfast was average for this level of hotel and for the price. Other food at the outdoor terrace area was good. Staff were friendly and helpful throughout.
Stayed 2 nights in Jun 2019

10/10

Stayed 6 nights in May 2019

10/10

The hotel is modern and well furnished. The location is slightly out the way but means that it is quiet. A taxi into the centre is only 5/10 mins so really not too far at all.
Stayed 2 nights in May 2019

10/10

Stayed 1 night in Mar 2019

10/10

Check in was easy. All staff were helpful. Thank you to Tural for assistance with my meal that was brought to my room. I had messaged the hotel before I arrived for a room request. It was honoured, which was great.
Stayed 1 night in Feb 2019

8/10

Hotel had good facilities and was very comfortable however it was away from city center
Stayed 4 nights in Feb 2019

8/10

Rooms are very clean and tidy. Collected city tax at check-in though all taxed were paid through expedia. Power sockets are not universal. Customer service needs to improve.
Stayed 1 night in Jan 2019

6/10

Stayed 1 night in Feb 2019