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Douro Palace Hotel Resort and Spa

4.0 star property
Guests can enjoy spa treatments on their private balconies or relax by two pools with scenic views at this riverside retreat

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Photo gallery for Douro Palace Hotel Resort and Spa

Exterior - Douro Palace Hotel Resort and Spa (Baiao)
Interior detail - Douro Palace Hotel Resort and Spa (Baiao)
Couples treatment rooms, sauna, Turkish bath, body treatments - Douro Palace Hotel Resort and Spa (Baiao)
Exterior - Douro Palace Hotel Resort and Spa (Baiao)
Couples treatment rooms, sauna, Turkish bath, body treatments - Douro Palace Hotel Resort and Spa (Baiao)
Douro Palace Hotel Resort and Spa offers an upscale riverside experience with thoughtful amenities. Enjoy a breakfast buffet, then relax at the poolside bar, rooftop terrace, or garden. The spa offers rejuvenating treatments, and the attentive staff is highly praised.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Garden View

Double Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Double Room, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Garden view

View all photos for Double Room, River View

Double Room, River View | Minibar, in-room safe, desk, blackout drapes

Double Room, River View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • River view

View all photos for Twin Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Twin Room, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Garden view

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout drapes

Twin Room, River View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • River view

About the neighborhood

Located in Baiao, Douro Palace Hotel Resort and Spa is in a rural area and on a river. The area's natural beauty can be seen at Duoro River and Caldas de Aregos Marina, while Eça de Queiroz Foundation and Exhibition Centre for Vines and Wine are cultural highlights. Traveling with kids? Consider Garden of Saint Bartholomew and Parque Aquático de Amarante. Boat tours and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Baiao travel guide
Map
Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423

What's nearby

  • Caldas de Aregos
    19 min walk - 1.1 miles
  • Eça de Queiroz Foundation
    3 min drive - 1.2 miles
  • Caldas de Aregos Thermal Baths
    8 min drive - 0.7 miles
  • Caldas de Aregos Marina
    8 min drive - 0.7 miles
  • Dourocaves Winery
    30 min drive - 15.0 miles

Getting around

  • Marco de Canaveses Station
    35 min drive
  • Porto Airport (OPO)
    77 min drive

Restaurants

  • Restaurante Primavera
    15 min drive
  • Snack-Bar Fonte Nova
    14 min drive
  • Pensão Borges
    13 min drive
  • Bar Max
    22 min drive
  • Bar Cais Porto Antigo
    14 min drive

About this property

Douro Palace Hotel Resort and Spa

Upscale family-friendly hotel by the river
Take advantage of a free breakfast buffet, a poolside bar, and a rooftop terrace at Douro Palace Hotel Resort and Spa. Treat yourself to a massage, a body treatment, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a 24-hour front desk
  • An elevator, luggage storage, and free newspapers
Room features
All 60 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with cable channels
  • Balconies, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 6 to May 3:
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in all indoor swimming pools.
Property Registration Number 3997

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao

Frequently asked questions

Does Douro Palace Hotel Resort and Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Douro Palace Hotel Resort and Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Douro Palace Hotel Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Douro Palace Hotel Resort and Spa?

Check-out is at noon.

Does Douro Palace Hotel Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Douro Palace Hotel Resort and Spa located?

This family-friendly Baiao hotel is located on a river, within 3 mi (5 km) of Duoro River, Eça de Queiroz Foundation and Quinta de Covela. São Tiago de Valadares Church and Monastery of Santo André de Ancede are also within 6 mi (10 km).

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Reviews

Douro Palace Hotel Resort and Spa Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 141 out of 262 reviews
Rating 8 - Good. 90 out of 262 reviews
Rating 6 - Okay. 20 out of 262 reviews
Rating 4 - Poor. 8 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

Reviews

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most welcoming, efficiant and helpful. The balcony with river view was wonderful. The complimentary bottle of wine in the room was special.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place with stunning views in the valley. We enjoyed our 2 day stay a lot.
Stayed 2 nights in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet Hotel. Room was big and clean. Loved the nice balcony as well. Inside and outdoor pool was a big plus. Bring a bathing cap if you want to use the indoor pool Great service from staff. Good food as well!
Stayed 2 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, there is no spa in this hotel. Hotel very calm and confortable, but extremly difficult to access by car.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning property with a very thought out layout and design. The rooms were very comfortable and quiet and had blackout curtains. The restaurant onsite was also delicious and offered a wide range of options. The SPA was so nice and had the best couples message ever.
Outside pool area
Peaceful place for thoughts
Just some of the architecture around how the building is setup.
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, this is the second time and will definitely return again! Hotel views are stunning ! Beautiful decoration , confortable bed and very clean Food at the restaurant is very good and breakfast is also very good
Stayed 1 night in Oct 2023

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Stayed 1 night in May 2024

10/10 Excellent

Dipankar

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and spa with an excellent riverside location. The grounds are very nice and the rooms have excellent views of the Duoro river. The rooms and bathrooms are good and the breakfast was very good. The reception, bar and restaurant staff were very helpful and worked hard. The restaurant was OK but not exceptional. Overall, an excellent hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff. The weather was a bit rainy but it was still very beautiful and the indoor pool was amazing. You do need to wear a swim cap for the indoor pool though. Good breakfast as well
Stayed 2 nights in May 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal!! Hotel itself was modern and very clean. Spa experience was great. I have never received the level of service anywhere like I did here. We will definitely be back!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! The room was clean, modern, and spacious, the spa was super. Overall, it was a lovely hotel!
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Stayed 2 nights in May 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Tough roads to get there.
Stayed 1 night in Feb 2024

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was amazing. The staff, service and room was amazing. The place is in the middle of nowhere so be aware that it will take time to go to any place if plan to eat or do excursions outside of the hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go here!

Fabulous location and very beautiful views, The drive was slightly terrifying through mountainous roads and forest fires, Having said that it was incredibly unforgettable!
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Stayed 1 night in May 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing retreat - reason to come back

We only had one night, but it was simply amazing. Do go for the river view which is amazing both night and day. Great restaurant, lovely secluded pool and beautiful surroundings. See you again!
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Liked: Cleanliness
Hotel with lots of potential but felt a little dated in parts. Seems very understaffed. Bar and restaurant staff are slow because it seems they are doing multiple jobs at once. All are lovely and helpful though. Paid for a massage and it started 10 mins late and finished five mins early.
Stayed 2 nights in Aug 2025

8/10 Good

Matilde

Liked: Cleanliness, staff & service, amenities
The view to the valley and the river is perfect. The location is amazing but the hotel looks aged. The spa restrooms were dirty. Needs some updating
Stayed 1 night in Dec 2024

6/10 Okay

Laurence

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice but....

Great check-in. Very poor restaurant service, which looks like it was attributable to insufficient, properly trained staff. One excellent waiter running up and down stairs trying to run both bar and restaurant floor.
Stayed 2 nights in Nov 2024

6/10 Okay

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Do not stay at this hotel if you don’t rent or have a car! The hotel has a beautiful architecture and view, the food is great and the staff nice but transportation are highly limited. They do not truly offer shuttle to and from Porto, we were there during the train strike and were stranded, we had to pay very expensive uber-taxi etc. to go visit around and it took a long time to have access to them, going back to Porto was also quite stressful and expensive and in the end the cost of everything really wasn’t worth the hotel. The staff were nice but they couldn’t really help. I would recommend only if you can have access to a car.
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Small things like replenishing the in room coffee and water daily would make a big difference
Stayed 3 nights in Sep 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully designed and well located in the fours river valley
Stayed 1 night in Oct 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Staff great. The area is very isolated and far from everything.
Stayed 2 nights in Nov 2024