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Douro Palace Hotel Resort and Spa

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

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Photo gallery for Douro Palace Hotel Resort and Spa

Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, River View

Double Room, River View | Minibar, in-room safe, desk, blackout drapes

Double Room, River View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Twin Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout drapes

Twin Room, River View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423

What's nearby

  • Monastery of Santo André de Ancede - 7 min drive - 3.4 miles
  • Caldas de Aregos Thermal Baths - 8 min drive - 0.7 miles
  • Caldas de Aregos - 8 min drive - 0.7 miles
  • Caldas de Aregos Marina - 8 min drive - 0.7 miles
  • Parque Aquático de Amarante - 33 min drive - 19.2 miles

Getting around

  • Marco de Canaveses Station - 35 min drive
  • Porto Airport (OPO) - 77 min drive

Restaurants

  • ‪Café Sangens - ‬17 min drive
  • ‪Vista Alegre - ‬16 min drive
  • ‪O Alpendre - ‬8 min drive
  • ‪O Procurador - ‬5 min drive
  • ‪Restaurante das Caldas - ‬22 min drive

About this property

Douro Palace Hotel Resort and Spa

Upscale eco-certified hotel by the river
Take advantage of a free breakfast buffet, a poolside bar, and a rooftop terrace at Douro Palace Hotel Resort and Spa. Treat yourself to a body scrub, a body treatment, or a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and an elevator
  • Meeting rooms, smoke-free premises, and luggage storage
Room features
All 60 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with cable channels
  • Balconies, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 6 to May 3:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in all indoor swimming pools.
Property Registration Number 3997

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao

Frequently asked questions

Does Douro Palace Hotel Resort and Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Douro Palace Hotel Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Douro Palace Hotel Resort and Spa?

Self parking is free at this property.

What time is check-in at Douro Palace Hotel Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Douro Palace Hotel Resort and Spa?

Check-out is at noon.

Does Douro Palace Hotel Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Douro Palace Hotel Resort and Spa located?

This family-friendly Baiao hotel is located on a river, within 3 mi (5 km) of Duoro River, Eça de Queiroz Foundation and Quinta de Covela. São Tiago de Valadares Church and Monastery of Santo André de Ancede are also within 6 mi (10 km).

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Douro Palace Hotel Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 235 reviews
Rating 8 - Good. 84 out of 235 reviews
Rating 6 - Okay. 18 out of 235 reviews
Rating 4 - Poor. 7 out of 235 reviews
Rating 2 - Terrible. 2 out of 235 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dipankar

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and spa with an excellent riverside location. The grounds are very nice and the rooms have excellent views of the Duoro river. The rooms and bathrooms are good and the breakfast was very good. The reception, bar and restaurant staff were very helpful and worked hard. The restaurant was OK but not exceptional. Overall, an excellent hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff. The weather was a bit rainy but it was still very beautiful and the indoor pool was amazing. You do need to wear a swim cap for the indoor pool though. Good breakfast as well
Stayed 2 nights in May 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal!! Hotel itself was modern and very clean. Spa experience was great. I have never received the level of service anywhere like I did here. We will definitely be back!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Staff great. The area is very isolated and far from everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Stayed 1 night in May 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, this is the second time and will definitely return again! Hotel views are stunning ! Beautiful decoration , confortable bed and very clean Food at the restaurant is very good and breakfast is also very good
Stayed 1 night in Oct 2023

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully designed and well located in the fours river valley
Stayed 1 night in Oct 2022

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Stayed 2 nights in May 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! The room was clean, modern, and spacious, the spa was super. Overall, it was a lovely hotel!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go here!

Fabulous location and very beautiful views, The drive was slightly terrifying through mountainous roads and forest fires, Having said that it was incredibly unforgettable!
Stayed 2 nights in Sep 2024

8/10 Good

Matilde

Liked: Cleanliness, staff & service, amenities
The view to the valley and the river is perfect. The location is amazing but the hotel looks aged. The spa restrooms were dirty. Needs some updating
Stayed 1 night in Dec 2024

6/10 Okay

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Do not stay at this hotel if you don’t rent or have a car! The hotel has a beautiful architecture and view, the food is great and the staff nice but transportation are highly limited. They do not truly offer shuttle to and from Porto, we were there during the train strike and were stranded, we had to pay very expensive uber-taxi etc. to go visit around and it took a long time to have access to them, going back to Porto was also quite stressful and expensive and in the end the cost of everything really wasn’t worth the hotel. The staff were nice but they couldn’t really help. I would recommend only if you can have access to a car.
Stayed 2 nights in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Tough roads to get there.
Stayed 1 night in Feb 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing retreat - reason to come back

We only had one night, but it was simply amazing. Do go for the river view which is amazing both night and day. Great restaurant, lovely secluded pool and beautiful surroundings. See you again!
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Stayed 1 night in May 2024

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was amazing. The staff, service and room was amazing. The place is in the middle of nowhere so be aware that it will take time to go to any place if plan to eat or do excursions outside of the hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful surprise

This hotel is in a beautiful remote location in the Douro Valley. It is a spa style hotel. The breakfast buffet was wonderful. Staff on desk ere very helpful. We like the dining room food better than the bar menu (just our choice).
Stayed 3 nights in Jun 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views! Downside: Isolated area and curvy roads to get there.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the room and pool. Clean, nice property. Was not impressed with the dining, though.
Stayed 1 night in Oct 2022

6/10 Okay

Laurence

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice but....

Great check-in. Very poor restaurant service, which looks like it was attributable to insufficient, properly trained staff. One excellent waiter running up and down stairs trying to run both bar and restaurant floor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Jun 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing ! Has beautiful views , is incredibly confortable , clean , staff very friendly and helpful. We had dinner at the hotel restaurant, food was very good and staff friendly , there was a delay serving food and staff were very apologetic Breakfast is very good best bread I ever had in a hotel! The indoor swimming pool is clean and provides a very relaxing atmosphere The bed was very confortable. I will go back again as this was a very good place to relax
Stayed 1 night in Oct 2022

10/10 Excellent

Ayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic isolation!

An amazing escape from the world! Such an idyllic place. Advise on booking a transfer if you're not driving as it's so isolated. That's what made it so perfect!
Stayed 4 nights in Jul 2022

8/10 Good

Glenn

Liked: Cleanliness, staff & service, room comfort

Better than I thought

Clean but it’s time to spend some money on property. It’s starting to show some wear
Stayed 1 night in Sep 2023