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Hotel Heikenberg

3.5 star property
Slopeside fun with full-service spa and indoor pool

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Photo gallery for Hotel Heikenberg

Exterior
Breakfast, lunch, dinner served; German cuisine, garden views
Reception
Indoor pool, pool umbrellas, sun loungers
Comfort Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Spa
  • Housekeeping
  • Pool
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room

1 bedroom, desk, laptop workspace, blackout drapes

Comfort Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Economy Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Economy Single Room

1 bedroom, desk, laptop workspace, blackout drapes

Economy Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Laptop workspace
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Heikenbergstrasse 19-21, Bad Lauterberg, NI, 37431

What's nearby

  • Harz National Park - 13 min drive - 8.6 miles
  • Unicorn Cave Prehistoric Burial Site - 13 min drive - 3.8 miles
  • Walkenried Abbey - 17 min drive - 11.6 miles
  • Samson Pit - 17 min drive - 11.1 miles
  • Wurmberg Gondola - 23 min drive - 14.5 miles

Getting around

  • Bad Lauterberg im Harz Barbis Station - 5 min drive
  • Hannover Airport (HAJ) - 83 min drive

Restaurants

  • ‪Pizzeria Mamma Mia - ‬17 min walk
  • ‪Martini Eiscafe, Marcovecchio Antonio - ‬17 min walk
  • ‪Vital Resort Mühl - ‬18 min walk
  • ‪Café Mangold - ‬16 min walk
  • ‪Athos - ‬14 min walk

About this property

Hotel Heikenberg

Hotel near a boardwalk/promenade
A rooftop terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Heikenberg. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to hydrotherapy, reflexology, or a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Fitness classes and yoga classes are offered at the gym; other things to do include fishing and basketball. Free in-room WiFi is available to all guests, along with a playground and a library.
You'll also find perks like:
  • An indoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Access to a nearby health club, massage treatment rooms, and luggage storage
Room features
All 85 rooms feature comforts such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, heating, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21.90 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 0.70 per night for guests aged 14-17 years old. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.90 per person
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 10 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Kneipp-Bund-Hotel Heikenberg
Kneipp-Bund-Hotel Heikenberg Bad Lauterberg
Kneipp-Bund-Hotel Heikenberg Hotel
Kneipp-Bund-Hotel Heikenberg Hotel Bad Lauterberg
Kneipp Bund Hotel Heikenberg
Hotel Heikenberg Hotel
Kneipp Bund Hotel Heikenberg
Hotel Heikenberg Bad Lauterberg
Hotel Heikenberg Hotel Bad Lauterberg

Frequently asked questions

Does Hotel Heikenberg have a pool?

Yes, this property has an indoor pool.

Is Hotel Heikenberg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Heikenberg?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Heikenberg?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Heikenberg?

Check-out is at 11:00 AM. Late check-out is available for EUR 20 (subject to availability).

Does Hotel Heikenberg provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Hotel Heikenberg located?

Set amidst the mountains, this ski-in/ski-out hotel in Bad Lauterberg is within 9 mi (15 km) of Unicorn Cave Prehistoric Burial Site, Harz National Park, and Sommer-Rodelbahn St Andreasberg. Wurmberg and Wurmberg Gondola are also within 12 mi (20 km).

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Hotel Heikenberg Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 66 reviews
Rating 8 - Good. 29 out of 66 reviews
Rating 6 - Okay. 17 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Stayed 1 night in Apr 2025

6/10 Okay

Claudia

Disliked: Cleanliness, property conditions & facilities, room comfort
Leider sehen die Bilder im Internet sehr viel moderner und schöner aus. In der Wirklichkeit ist das Hotel nicht so mordern eingerichtet, es ist okay, aber nichts besonderes. Das Sauber machen wurde leider auch nicht so gut umgesetzt. Keine Lüftung oder Fenster im Bad. Balkon marode.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragend und super Ausstattung, jederzeit gerne wieder
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabian

Stayed 1 night in Dec 2024

8/10 Good

Binke

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hundezimmer mit den Haaren vom Vorgängerhund auf dem Teppich- wofür zahlt man extra für einen Hund? Frischkäse am Buffet hatte MHD schon 8 Wochen überschritten- Personal sehr freundlich- ruhige Dachterrasse - für den Preis noch ok
Stayed 1 night in Aug 2024

6/10 Okay

Svend Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Siegmund

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okay, außer das Einzelzimmer war ohne Balkon, obwohl es mit Balkon in Nebensaison welche gab.
Stayed 3 nights in Mar 2024

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hygge

Fint og hyggeligt.
Stayed 1 night in Jul 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragend ist die Freundlichkeit des Personals, ob an der Reception oder beim Frühstücksbuffet, das fiel mir gleich auf. Zimmer sauber und freundlich eingerichtet. Sehr ruhig,
Stayed 1 night in Feb 2023

4/10 Poor

Ines

Disliked: Property conditions & facilities, room comfort

Kalt und alt....

Es war wirklich alt......und vorallem Kalt im Wellnessbereich und der Pool.Frühstück überteuert. Massage war nicht proffessionell eher ein eincremen,für 110€ wirklich ärgerlich... Anpreisen auf der Internetseite,realitätsfern.... Einsam als Alleinreisender...keinerlei Angebote...eher ü 85 Jahre....schade,hätte mein Geld gern anders investiert.... Würde doch gern auf Kullanz eine Rückerstattung / Entschädigung beantragen....
Stayed 4 nights in Dec 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr ruhig und sehr schön

Super freundlich Top Anlage und sehr ruhig. Komme jederzeit gern wieder
Stayed 2 nights in Oct 2022

8/10 Good

Thomas

Stayed 2 nights in Feb 2022

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmergröße etwas klein. Ansonsten war aber alles in Ordnung.
Stayed 1 night in Jul 2020

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhafter kurzurlaub

Ein sehr gut geführtes Hotel.Der Chef als auch das Personal sind um das wohl der Gäste intressiert. Es wird nachgefragt ob etwas fehlt oder ob es ein anliegen geht sehr zuvorkommend. Das Frühstücken war reichhaltig und viel auswahl.Wir haben abends da auch gegessen vorzüglich. Die zimmer sauber groß genug.Herrliche Aussicht auf die Berge.Eine super Dachterrasse lud zum verweilen ein.
Stayed 3 nights in May 2020

6/10 Okay

Toni

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel With View Over Bad Lauterberg

I enjoyed my two night stay at this hotel. Single rooms in many hotels are often cramped afterthoughts, but I was pleased with mine at this one. It had a window wall with balcony looking at a nice view, a comfortable sitting area with a full size couch and a comfortable bed. The room was excellent value. Breakfast was inexpensive but very limited in choice. The restaurant's evening buffet and alacarte menu are also very limited, so I think it better to try a restaurant in town for supper. The staff was friendly, parking is easy and the extra charge for my dog was very reasonable. There is a five Euro charge for a bathrobe if you want one to lounge by the pool.There are several interesting hiking trails nearby, especially the one beginning from the unicorn cave (Einhornhöhle) to the castle ruin, Sharzfels, where there is a pleasant cafe with a great view.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben kurzfristig zu einem günstigen Preis gebucht. Frühstück und Abendessen kann man als Büffet zubuchen. Vegetarisches Angebot ist neben Fleischkost vorhanden. Die Zimmer sind zum Teil etwas in die Jahre gekommen, aber sauber und mit entsprechendem Charme. Der Chef sagte uns, dass aktuell nach und nach alle Zimmer renoviert und auf neuesten Standart gebracht werden. Jedes Zimmer verfügt über einen Balkon. Badezimmer zweckmäßig, zum Teil mit Wanne. Das hauseigene kleine Schwimmbad konnte durchgängig genutzt werden, also auch Baden im Mondlicht möglich ;-) . Im Haus kann man verschiedene Wellnessangebote zubuchen, wir haben davon keinen Gebrauch gemacht, daher kann ich dazu nichts sagen. Alles in Allem ein freundliches Haus am Rande des schönen Harz. Ob zu Fuß oder per Motorrad, der Harz ist immer einen Abstecher wert, und im Kneipp Bund Hotel lässt es sich gut schlafen. Der, Chef des Hauses begrüßt hier seine Gäste noch persönlich und ist an deren Meinung wirklich interessiert.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großartiges Team von A bis Z (Anmeldung bis Zimmerdame). Sehr schöne, ruhige Lage mit Blick in die Berge. Gepflegte Dachterasse mit sehr guter Bewirtung. Sehr saubere Einrichtung mit einem gewissen Charme von Vergängenlichkeit. Aber auch für uns mit zwei kleinen Kindern ein toller Aufenthalt mit viel Spaß im Pool und in der Gartenanlage. Hervorragendes Preis-Leistungsverhältnis!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Egils

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nettes zuvorkommendes Personal. Preis/Leistung absolut ok.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

German only

Nice hotel, but the crew does not speak English, only German.
Stayed 1 night in Apr 2019

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019