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Hotel Helenenburg

3.0 star property
Slopeside fun with golf course and restaurant

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Photo gallery for Hotel Helenenburg

Mountain view
Reception
Standard Single Room, Balcony | Hypo-allergenic bedding, in-room safe, free WiFi
Exterior
Game room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Balcony, View

Standard Double Room, Balcony | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Double Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Satellite channels
In-room safe
  • 20 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Balcony, View

Standard Single Room, Balcony | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Single Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Satellite channels
In-room safe
  • 12 sq m
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Kötschachtaler Str 18, Bad Gastein, Salzburg, 5640

What's nearby

  • Graukogel Cable Car - 3 min walk - 0.2 miles
  • Gastein Vapor Bath - 6 min walk - 0.4 miles
  • Bad Gastein Waterfall - 10 min walk - 0.5 miles
  • Felsentherme Spa - 13 min walk - 0.7 miles
  • Stubnerkogel Cable Car - 13 min walk - 0.7 miles

Getting around

  • Bad Gastein Station - 15 min walk

Restaurants

  • ‪Wasserfall Bad Gastein - ‬17 min walk
  • ‪Orania Stüberl - ‬15 min walk
  • ‪Hexenhäusl - ‬17 min walk
  • ‪Pizzeria Angelo - ‬13 min walk
  • ‪Sisi Kaffeehaus - ‬10 min walk

About this property

Hotel Helenenburg

Hotel in the mountains
Consider a stay at Hotel Helenenburg and take advantage of a golf course, a terrace, and a garden. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Supervised childcare (surcharge), free newspapers, and an elevator
Room features
All guestrooms at Hotel Helenenburg include amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Partially open bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Balconies and phones

Languages

German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf course
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 10 per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 4.00 per person, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is EUR 1.10 for the first bedroom per night, and increases by EUR 1.10 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Helenenburg Bad Gastein
Hotel Helenenburg
Helenenburg Bad Gastein
Helenenburg
Hotel Helenenburg Hotel
Hotel Helenenburg Bad Gastein
Hotel Helenenburg Hotel Bad Gastein

Frequently asked questions

Is Hotel Helenenburg pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 10 per day and a fee of EUR 10 per pet, per day.

How much is parking at Hotel Helenenburg?

Self parking is free at this property.

What time is check-in at Hotel Helenenburg?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Helenenburg?

Check-out is at 10 AM.

Does Hotel Helenenburg provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Helenenburg located?

Located in the mountains, this ski-in/ski-out hotel in Bad Gastein is within a 5-minute walk of Gastein Ski Resort and Graukogel Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Gastein Vapor Bath and Bad Gastein Waterfall are also within 10 minutes. Bad Gastein Station is 15 minutes by foot.

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Hotel Helenenburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 39 reviews
Rating 8 - Good. 22 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10

Breakfast could start at 7'o clock instead of 7:30. Pillow was too thin for me. Otherwise good value for money.
Stayed 7 nights in Feb 2020

6/10

Der Ausblick vom Hotel über das Gasteinertal ist spektakular, das Hotel ist leider jedoch in die Jahre gekommen. Die Ausstattung der Zimmer doch schon recht überholt, die Betten hingegen waren bequem. Enttäuschend war, dass die Handtücher nicht ausgetauscht wurden, obwohl wir sie auf den Boden gelegt hatten. Sie wurden einfach wieder aufgehängt. Wir wussten dann nicht mal mehr, wer welches Handtuch benutzt hatte. Das Frühstück war grundsätzlich ok, aber auch nicht herausragend. Das Personal an der Rezeption recht mürrisch, von Freundlichkeit oder Herzlichkeit war nichts zu bemerken. Die Gastein-Karte wurde uns erst auf Anfrage ausgeteilt, wir hätten damit die Therme, den Bus und die Liftkarten billiger bekommen.
Stayed 2 nights in Feb 2020

8/10

Alles hat uns gefallen, bis auf das Bett/die Matratze - diese war steinhart, so dass wir kaum geschlafen haben.
Stayed 2 nights in Jan 2020

8/10

Fantastisk utsikt!! Enkelt inrett men fräscht rum. God frukost med mycket att välja på.
Stayed 2 nights in Jun 2019

8/10

Stayed 4 nights in Mar 2019

8/10

Stayed 2 nights in Mar 2019

8/10

Hotelli oli hieman vanhahtava,mutta palvelu hyvää ja ystävällistä. Hotelli sijaitsee vähän syrjässä keskustasta, mutta ilmaiset ski bussit toimivat hyvin.
Stayed 4 nights in Feb 2019

10/10

Hotelli rauhallisella paikalla upein näköaloin laaksoon, jos parveke sinne päin. Hyvä hinta-laatusuhde ja hyvä aamupala. Grosskugelin hissiasema ihan vieressä. Upeat rinteet ja ei ruuhkia kiusana.
Stayed 3 nights in Feb 2019

8/10

Stayed 3 nights in Jan 2019

8/10

Hotel a 1.3 km do centro, os apartamentos possuem varanda com linda vista de toda a cidade. O quarto é amplo,não dispõe de cafeteira, moveis antigos, banheiro moderno com banheira. O café da manhã é razoável, estacionamento excelente, os funcionários do hotel são muito amaveis e não medem esforços para que o hospede se sinta bem-vindo . Excelente pra quem quer esquiar, uma das pistas situa-se a alguns metros do hotel.
Stayed 5 nights in Jan 2019

10/10

Bra service genomgående , trevlig hjälpsam personal, stort rum med utsikt mot dalen. Bra frukost, prisvärt Lugnt läge
Stayed 7 nights in Dec 2018

10/10

das Hotel steht oberhabl der stadt bad gastein. es ist einfach zu dem Hotel mit dem Auto zu kommen. genug Parkplatz. es ist auch einfach zu fuss in die Stadt zu gehen. wunderschönes ausblick. sehr nette Rezeption und überhaupt alle im Hotel. gutes essen. Möglichkeit am abend im aufethalsraum sitzen bleiben.
Stayed 2 nights in Sep 2018

8/10

Stayed 1 night in Aug 2018

8/10

We enjoyed staying in this quiet hotel with wonderful views and hospitable staff.
Stayed 1 night in Aug 2018

8/10

Stayed 2 nights in Jul 2018

10/10

Very good service and nice personal.
Stayed 2 nights in Jul 2018

8/10

Stayed 4 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

4/10

This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

Snídaně byla slabina, nekvalitni potraviny a pecivo z rozpeků. Vetsina hotelů to tak bohuzel ma,kdy se to konecne zmeni?
This review was submitted before 2018 and has not been verified.

8/10

Vi var en familj på 4 som var på skidsemester. Hotellet serverade en helt ok frukost, bjöd på lite "imbiss"(snacks) på eftermiddagen (dryck fick man betala för) och erbjöd också en 3-rätters middag för 12 Euro, som inte var något märkvärdigt men helt ok när man inte orkade gå ut och leta något annat efter en lång dag i backen. Personalen var väldigt hjälpsam. Hotellet låg lite utanför, det tog ca en kvart att gå in till byn.
This review was submitted before 2018 and has not been verified.

6/10

Hieno näkymä huoneen parvekkeelta. Henkilökunta erittäin ystävällistä. Kuljetus juna-asemalle mahdollinen. Hotellin illallisella hyvä hinta/laatusuhde.
This review was submitted before 2018 and has not been verified.

10/10

Mycket trevligt hotell med en mycket god service av personalen på hotellet. Närhet till ett av skidsystemen o ca 15 min promenad till centrum. Men det går gratis skidbussar dagligen vilket gör det enkelt att transportera sig mellan hotell o de olika skidområdena .. Kan varmt rekommendera detta hotell.
This review was submitted before 2018 and has not been verified.

10/10

Bästa hotellet jag bott på i förhållande till prisnivån. Inget att klaga på. Underbar personal och utmärkt service. Fantastiskt utsikt. Kommer absolut tillbaka hit igen.
This review was submitted before 2018 and has not been verified.

10/10

Wir waren zwar nur kurz im Hotel Helenenburg, haben uns aber sehr wohl gefuehlt. Das Hotel selbst ist schon laenger nicht mehr renoviert worden, aber der gute Service, das tolle Fruehstueck, liebevolle Details (z.B. Obstschuessel am Zimmer) und das freundliche Personal machten den Aufenthalt sehr angenehm.