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Sugarland Hotel

3.5 star property
Hotel with free parking, a quick walk to Gaisano City Mall

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Photo gallery for Sugarland Hotel

Executive Room, 1 King Bed | 1 bedroom, in-room safe, desk, free WiFi
Lobby sitting area
Garden
Poolside bar
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, free WiFi

Superior Room

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, in-room safe, desk, free WiFi

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100

What's nearby

  • Gaisano City Mall - 10 min walk - 0.6 miles
  • SM City Bacolod Northwing - 4 min drive - 1.4 miles
  • San Sebastian Cathedral - 5 min drive - 1.9 miles
  • SMX CONVENTION CENTER - 5 min drive - 1.9 miles
  • Bacolod City Government Center - 7 min drive - 2.3 miles

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Goldenfield Commercial Complex - ‬5 min walk
  • ‪Coffee Culture Roastery - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Highlands Coffee - ‬3 min walk
  • ‪Aboy's Restaurant - ‬8 min walk

About this property

Sugarland Hotel

Hotel near SM City Bacolod Northwing
Located close to Gaisano City Mall and San Sebastian Cathedral, Sugarland Hotel provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Asul, offers breakfast, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a banquet hall
  • Luggage storage, a front-desk safe, and 1 meeting room
Room features
All 85 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asul
  • Twist Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day
Cribs (infant beds) are available for PHP 500.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 5)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Frequently asked questions

Does Sugarland Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sugarland Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sugarland Hotel?

Self parking is free at this property.

What time is check-in at Sugarland Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Sugarland Hotel?

Check-out is at noon.

Does Sugarland Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–5:00 PM on request. A fee of PHP 2000 per vehicle applies.

Where is Sugarland Hotel located?

Situated in Bacolod, this hotel is within 2 mi (3 km) of Gaisano City Mall, SM City Bacolod Northwing, and San Sebastian Cathedral. Bredco Port Terminal and SMX CONVENTION CENTER are also within 3 mi (5 km).

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Sugarland Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 78 reviews
Rating 8 - Good. 26 out of 78 reviews
Rating 6 - Okay. 12 out of 78 reviews
Rating 4 - Poor. 9 out of 78 reviews
Rating 2 - Terrible. 5 out of 78 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Very professional, clean , good food
Stayed 1 night in Mar 2025

10/10

I love their breakfast buffet, their clean property and very quick when you need something.
Stayed 2 nights in Dec 2024

8/10

Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024

8/10

The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024

10/10

E cellent
Stayed 3 nights in Sep 2024

10/10

Excelent
Stayed 1 night in Sep 2024

8/10

Nice older hotel at the South end of Bacolod Poor parking
Stayed 1 night in Jan 2024

6/10

Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024

4/10

Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Stayed 1 night in Aug 2024

8/10

The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024

2/10

Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.
Stayed 1 night in Dec 2023

4/10

Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Stayed 2 nights in Mar 2024

6/10

The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Stayed 2 nights in Jun 2023

8/10

Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Stayed 2 nights in Feb 2024

6/10

Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.
Stayed 1 night in Aug 2022

8/10

The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying
Stayed 1 night in Jul 2022

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Mar 2025

10/10

Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Dec 2024

10/10

Very nice place
Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Oct 2024

10/10

Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
Stayed 1 night in Oct 2024

10/10

Nome
Stayed 3 nights in Jul 2024

10/10

I like the beautiful lobby and the room .
Stayed 2 nights in Jul 2024