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Citadines Bacolod City

3.0 star property
Hotel in Bacolod with a 24-hour front desk and a coffee shop

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Photo gallery for Citadines Bacolod City

Reception
Outdoor pool
Premier Studio | In-room safe, individually furnished, desk, laptop workspace
Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels
Premier Studio | Private kitchen | Microwave, electric kettle

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Bathrobes
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | In-room safe, individually furnished, desk, laptop workspace

Premier Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.2 miles
  • Robinsons Place Bacolod - 20 min walk - 1.1 miles
  • SM City Bacolod Northwing - 5 min drive - 2.3 miles
  • SMX CONVENTION CENTER - 6 min drive - 2.5 miles
  • Bacolod City Government Center - 8 min drive - 3.2 miles

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Miren - ‬9 min walk
  • ‪Bodega Grill - ‬9 min walk
  • ‪Art District - ‬11 min walk
  • ‪Cucina Italia and Gallery - ‬6 min walk

About this property

Citadines Bacolod City

Hotel in the city center
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Citadines Bacolod City. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Smoke-free premises and an elevator
Room features
All 200 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and electric kettles

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for PHP 2700 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700 per night
  • Spa fee: PHP 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

Does Citadines Bacolod City have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Citadines Bacolod City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Bacolod City?

Self parking is free at this property.

What time is check-in at Citadines Bacolod City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Bacolod City?

Check-out is at noon.

Does Citadines Bacolod City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1650 per vehicle applies.

Where is Citadines Bacolod City located?

Located in the heart of Bacolod, this hotel is within a 15-minute walk of Capitol Lagoon Park and Robinsons Place Bacolod. Yoyo Land and Megaworld The Upper East are also within 2 mi (3 km).

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Citadines Bacolod City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 38 reviews
Rating 8 - Good. 5 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025

10/10

Excellent hotel to stay
Stayed 2 nights in Apr 2025

10/10

Nice place to stay in Bacolod. Highly recommended
Stayed 1 night in May 2025

8/10

very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025

10/10

Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025

10/10

Excellent service . Great food
Stayed 1 night in Apr 2025

10/10

Love staying here !
Stayed 1 night in Jan 2025

10/10

Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025

10/10

A nice place to stay
Stayed 2 nights in Jan 2025

10/10

The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Stayed 3 nights in Apr 2025

8/10

Good stay and accessible
Stayed 2 nights in Jan 2025

10/10

My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Stayed 2 nights in Mar 2025

10/10

Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024

10/10

Fantastic hotel I love this chain always so attentive and cater for every eventuality
Stayed 3 nights in Feb 2025

10/10

If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
Stayed 1 night in Dec 2024

10/10

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Stayed 1 night in Dec 2024

10/10

was a great experience. Will always stay there when in Philipines
Stayed 2 nights in Dec 2024

6/10

For Bacolod it is very expensive. The staff is very nice but when it is busy they get very flustered and forgetful. There was a golf tournament happening and the place was full. I ordered 1 drink and it took an hour because the staff forgot. They comped it but it shouldn’t happen with the price you are paying. The food is very mid. Breakfast is the normal buffet but most of the time the food is luke warm or
Stayed 2 nights in May 2025

10/10

I liked the oval all experience
Stayed 1 night in Jan 2025

10/10

I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Stayed 6 nights in Jan 2025

10/10

The stellar customer service of the front desk.
Stayed 2 nights in Dec 2024

10/10

Overall 5 star rating
Stayed 1 night in Dec 2024

10/10

Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
Stayed 2 nights in Dec 2024

10/10

Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Stayed 2 nights in Nov 2024

6/10

Nothing within walking distance
Stayed 4 nights in Jan 2025