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Naya Bacalar Hotel

3.0 star property
Hotel with free breakfast, near Lake Bacalar

Choose dates to view prices

Photo gallery for Naya Bacalar Hotel

Romantic Room, 1 King Bed, Private Pool, Garden View | Memory foam beds, free WiFi, bed sheets
Front of property
Romantic Double Room, 1 King Bed, Private Pool, Pool View | Memory foam beds, free WiFi, bed sheets
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Memory foam beds, free WiFi, bed sheets
Naya Bacalar Hotel offers a tranquil rural escape with an outdoor entertainment area and spa for deep-tissue massages. Enjoy WiFi, continental breakfast, and coffee/tea in the lobby. Multilingual staff are ready to assist.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9

View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View

Romantic Double Room, 1 King Bed, Private Pool, Pool View | Memory foam beds, free WiFi, bed sheets

Romantic Double Room, 1 King Bed, Private Pool, Pool View

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Memory foam bed
Ceiling fan
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View

Romantic Room, 1 King Bed, Private Pool, Garden View | Memory foam beds, free WiFi, bed sheets

Romantic Room, 1 King Bed, Private Pool, Garden View

Highlights

Private pool
Air conditioning
Memory foam bed
Ceiling fan
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Terrace, Garden View

Romantic Room, 1 King Bed, Terrace, Garden View | Memory foam beds, free WiFi, bed sheets

Romantic Room, 1 King Bed, Terrace, Garden View

Highlights

Air conditioning
Memory foam bed
Ceiling fan
Rainfall showerhead
Private bathroom
Hair dryer
Daily housekeeping
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Bacalar, Naya Bacalar Hotel is in a rural area and near a boardwalk/promenade. Fort of San Felipe and Oxtankah Ruins are local landmarks, and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Manatee Sanctuary and Santuario del Manati are also worth visiting.
Visit our Bacalar travel guideOpens in a new window
Map
Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930

What's nearby

  • Fort of San Felipe - 6 min walk - 0.4 miles
  • Municipal Spa of Bacalar - 10 min walk - 0.5 miles
  • Laguna Bacalar Ecological Park - 11 min walk - 0.6 miles
  • Cenote Negro - 2 min drive - 0.7 miles
  • Cenote Cocalitos - 5 min drive - 2.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Enamora - ‬5 min walk
  • ‪Cafe Tito - ‬6 min walk
  • ‪La Trattoria 46 - ‬5 min walk
  • ‪El Trompo de K'los - ‬3 min walk
  • ‪fruta - ‬3 min walk

About this property

Naya Bacalar Hotel

Hotel near Lake Bacalar
Free continental breakfast, an outdoor entertainment area, and a restaurant are just a few of the amenities provided at Naya Bacalar Hotel. Treat yourself to spa services, such as a massage or a facial. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Wedding services, concierge services, and luggage storage
  • Coffee/tea in the lobby and multilingual staff
Room features
All guestrooms at Naya Bacalar Hotel have comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Nayade

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Outdoor entertainment area

Spa

  • Deep-tissue massages
  • Facials
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Naya Bacalar Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Naya Bacalar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naya Bacalar Hotel?

Self parking is free at this property.

What time is check-in at Naya Bacalar Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Naya Bacalar Hotel?

Check-out is at 11:00 AM.

Where is Naya Bacalar Hotel located?

Situated in a rural location, this hotel is within a 15-minute walk of Fort of San Felipe and Lake Bacalar. Canal de los Piratas and Municipal Spa of Bacalar are also within 15 minutes.

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Naya Bacalar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendado
Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para disfrutar
Stayed 3 nights in Nov 2024

8/10 Good

YANIRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Liked: Amenities
Extraordinario hotel cuidado en todo
Stayed 3 nights in Jun 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy bonito y agradable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rafael

Stayed 1 night in Apr 2024

10/10 Excellent

Kolleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023

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