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Naya Bacalar Hotel - Adults Only

Property class: 4

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A resort with wooden deck areas overlooking a clear blue sea, surrounded by lush greenery. - Naya Bacalar Hotel - Adults Only (Bacalar)
A cozy, rustic room with a thatched roof, a bed with pillows, and a window with curtains. - Naya Bacalar Hotel - Adults Only (Bacalar)
Unclassified image, 3 of 67, button - Naya Bacalar Hotel - Adults Only (Bacalar)
A thatched-roof room with a wooden ceiling, a bed with pillows, a table with a water bottle and a coffee maker, and a view of greenery outside. - Naya Bacalar Hotel - Adults Only (Bacalar)
A modern outdoor pool area with wooden decking, lounge chairs, and a thatched-roof structure. - Naya Bacalar Hotel - Adults Only (Bacalar)
Located close to Laguna Bacalar Ecological Park, Naya Bacalar Hotel - Adults Only provides free continental breakfast, an outdoor entertainment area, and a restaurant. Adventurous travelers may like the boating and ziplining at this hotel. Treat yourself to spa services, such as a massage or a manicure/pedicure. Enjoy onsite activities like kayaking and boat tours. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for Romantic Room, 1 King Bed, Terrace, Garden View

A thatched-roof structure with a bed and a window, surrounded by dense tropical foliage.

Romantic Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View

A thatched-roof structure with a pool and a bed, surrounded by tropical vegetation.

Romantic Room, 1 King Bed, Private Pool, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View

A modern outdoor pool area with wooden decking, lounge chairs, and a thatched-roof structure.

Romantic Double Room, 1 King Bed, Private Pool, Pool View

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Bacalar, Naya Bacalar Hotel - Adults Only is in a rural area and near a boardwalk/promenade. Fort of San Felipe and Ichkabal are notable landmarks, and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Don't miss out on a visit to Manatee Sanctuary. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with ecotours. Visit our Bacalar travel guide
Map
Boulevard Aaron Merino Fernandez Reg 16 Mz 70 Lt 3, Centro, San Román, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    3 min walk - 0.2 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    8 min drive - 4.2 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    9 min drive - 4.7 miles
  • A calm lake with lily pads and trees reflecting on the water's surface.
    Cenote Azul
    12 min drive - 7.1 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    13 min drive - 6.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    44 min drive

Restaurants

  • asadero el establo
    4 min drive
  • La Playita
    7 min drive
  • Navieros Bacalar
    8 min drive
  • Albahaca
    8 min drive
  • I Scream Bar
    7 min drive

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  • On private beach
  • Hot tub
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 425 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nayade

Things to do

  • Boat
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Sail boat
  • Winery release events
  • Ziplining

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Outdoor entertainment area

Spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Frequently asked questions

Does Naya Bacalar Hotel - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Naya Bacalar Hotel - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Naya Bacalar Hotel - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Naya Bacalar Hotel - Adults Only?

Check-out is at 11:00 AM.

Where is Naya Bacalar Hotel - Adults Only located?

Situated in a rural location, this hotel is steps from Lake Bacalar, and within 6 mi (10 km) of Laguna Bacalar Ecological Park and Fort of San Felipe. Municipal Spa of Bacalar and Cenote Negro are also within 6 mi (10 km).

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Reviews

Naya Bacalar Hotel - Adults Only Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 42 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at the naya restaurant was amazing and facilities were beautiful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast with fruit, yogurt and granola with a choice of egg. The coffee was excellent. The view on the lagoon and the infrastructure was breathtaking. The room was clean and the design fit perfectly with the general vibe. I recommend staying at least two nights to truly enjoy the space in its entirety, something I regret not doing. If I come back to Bacalar, I will definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walked in to the open air lobby/reception area. You just feel a sense of calm. The staff is super friendly and welcoming. And you meet a bunch of fur balls that are there to help you enjoy your stay. The rooms are well maintained and give you a place to completely unwind. Not having a TV in the room makes it so that you truly disconnect from everything. Staff is also very helpful in booking activities such as a sailboat ride around the lagoon and other tours that are available. If you’re looking for a place to come in and just completely relax, this place in 100%.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ezequiel

Liked: Staff & service, amenities
Our stay at Naya was truly wonderful. The hotel’s location is exceptional and adds a unique sense of charm and tranquility to the overall experience. Our room was beautifully designed, and we especially enjoyed the direct lagoon access. The staff was attentive, welcoming, and consistently helpful throughout our stay. There are a few areas where the property could improve. While we understand the hotel is surrounded by nature and located within the jungle environment, the pools, decks, and common areas could be maintained with a bit more attention to cleanliness and upkeep. The bar experience could also be enhanced with a wider variety of drink options and more knowledgeable bartending service. Overall, we had an amazing stay at Naya. The lagoon views, beautiful room aesthetic, and peaceful atmosphere made it a memorable experience in Bacalar.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
One of the coolest places we’ve ever stayed. Amazing jungle setting, super cool rooms with amazing decor, romantic lighting, thatch walls, outdoor shower, awesome plunge pool at the front door. We loved the cats everywhere, the open air reception lounge, awesome, friendly staff and beautiful lagoon. This place was like a super cool, semi fancy Gilligans island. If you like boring, beige, generic hotel chains, don’t come here.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Naya Bacalar Adults Only was everything we hoped for and more. Located in the jungle area of Bacalar, this property offers a peaceful and intimate experience with beautiful boho vibes throughout. The bungalow-style rooms are charming and blend perfectly with the natural surroundings. We stayed in a bungalow with a private pool, which was very convenient and a wonderful way to relax after a day of exploring. The pool is not heated, but honestly, it wasn’t needed as the sun warmed the water throughout the day. The bungalows also include air conditioning and a ceiling fan, and we loved the outdoor shower, which made the jungle experience feel even more special. Our stay included breakfast each morning, which was incredibly convenient. We were able to start our day exploring without having to worry about finding breakfast elsewhere. For lunch and dinner, we enjoyed both the hotel’s lagoon-view restaurant and the many dining options in El Centro. There is something for every budget, from affordable local restaurants to elegant dining experiences. One thing that truly stood out was the exceptional staff. Everyone we encountered—from the housekeeping and maintenance teams to the concierge, restaurant staff, and even their preferred taxi drivers—was friendly, welcoming, and genuinely invested in making our stay memorable. Our safety and comfort were always a priority. That being said, Bacalar itself felt very safe, and at no point did we feel uncomfortable.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design amid lush jungle plants, Naya is a bit out-of-the-way, about 3 miles north of the Bacarlar 'centro' but for couples looking for a romantic getaway with a total sense of privacy amidst the flora and fauna, this is a great choice. Had some of the best sex of my life in that huge bed under the palapas, bathed in a soft orange glow. Each A frame is surrounded by its own walls of stone and bamboo, giving you a sense of isolation from the world. All you hear are jungle cries of birds, insects and the occasional dog. The grounds spread out among acres, with the pool and restaurant/dock at different ends of the property. The owners cater to the yoga/holistic market, or to grown-up backpackers who now want a little luxury with their back to nature environment. My only complaint is that the many steps going down to the lagoon are challenging for us old farts with bad knees. I do recommend they put coffee makers in each room so one doesn't have to navigate the many steps for one's daily addiction. Everyone was charming and helpful. The furnishings and accoutrements unique and top quality. They provide Off to cope with the mosquitos, which can be plentiful in wet season. Maybe they should up their room rates a bit and just make all breakfast, whatever you choose, completely free.....it seems a little nickle-and-dime for a resort so otherwise boutique and niche....but it's their business decision. All-in-all a great place for lovers to stay in touch.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, comfortable!!! One of my favorite hotels ever!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful property! great views of the lagoon! Wonderful place to pick
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, romantic. Amazing breakfast. I can't say enough good things about this amazing property!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TARA

Liked: Cleanliness, property conditions & facilities
Amazing views of the lake Beautiful lake room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Cornell

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and was very friendly
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Georgina J

Liked: Cleanliness
Wonderful jungle property. Enjoyed it !
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness
Property is a bit remote .
Stayed 1 night in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was not really useable bc it was not heated but the deck around the lake was spectacular
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Kolleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Welcoming staff and helpful. Property was awesome and very beautiful. Highly recommended for a get away and relax the whole stay there and enjoy the views.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Álvaro Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar perfecto para descansar El sonido de las aves, al despertar, un excelente terapia, Sin duda, alguna muy recomendable Desayuno muy bien El café, riquísimo
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit incroyable je recommande !!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un gran lugar y una gran experiencia, nos atendieron como nunca, el desayuno excelente todos los días!! Un reconocimiento especial al Chef Alejndro y a todo su equipo por su amabilidad!! Regresaremos sin duda.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JORGE MADRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio atento, gran experiencia en la naturaleza
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está perfecto, solo le pondría uniforme al personal. Pero las habitaciones están de revista
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy buena dentro del hotel excelente comida en todo momento excelente vista y una paz inigualable. Atención principalmente del área de restaurante simplemente excepcional. Sin duda regreso antes d lo pensado 😎
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Agustin

Liked: Property conditions & facilities
Muy bonito el lugar , lo único esq tienen de mascota a dos perros y no limpian cuando los perros hacen sus nececsidades, así q tiene uno q andar cuidando donde pisa. Una mañana estaba lloviznando , súper ligero al grado q solo se escuchaba la lluvia pero sin mojarte mucho y no nos quisieron llevar café a ala habitación ni papel sanitario q nos hace falta que por el clima
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

baudet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe chambre dans la jungle, atypique,très grande et très comfortable. Douche extérieure extra , très belle deco, une très belle surprise. Petit déjeuner a base de fruits, céréales et autres bonnes choses! Personnel très sympa.
Stayed 2 nights in Mar 2026