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Mayan Playa Bacalar

Property class: 2

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Photo gallery for Mayan Playa Bacalar

A wooden pier leading to a thatched-roof structure over calm turquoise waters. - Mayan Playa Bacalar (Bacalar)
A wooden pier leading to a thatched-roof structure over clear turquoise water. - Mayan Playa Bacalar (Bacalar)
A wooden pier leading to a thatched-roof structure over turquoise waters. - Mayan Playa Bacalar (Bacalar)
A wooden deck with a thatched roof, a woman sitting on a chair, and a view of the water. - Mayan Playa Bacalar (Bacalar)
A concrete pathway leading to a wooden structure with a thatched roof, surrounded by tropical vegetation and a view of the beach. - Mayan Playa Bacalar (Bacalar)
Located close to Cenote Azul and Cenote Cocalitos, Mayan Playa Bacalar provides a garden. With amenities like a private beach and beach massages, this hotel is the perfect place to soak up the sun. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Cabin, 2 Queen Beds, Lagoon View

A bedroom with two beds, a standing lamp, and a chair.

Deluxe Cabin, 2 Queen Beds, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Cabin, 1 King Bed, Lagoon View

A modern bedroom with a large bed, a wooden wardrobe, and a brown armchair.

Deluxe Cabin, 1 King Bed, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Bacalar, Mayan Playa Bacalar is on a private beach. While the natural beauty of Lake Bacalar and Cenote Azul can be enjoyed by anyone, those looking for an activity can check out Municipal Spa of Bacalar. Cenote Cocalitos and Cenote Negro are two other places to visit that come recommended. Visit our Bacalar travel guide
Map
Costera, Bacalar, QROO, 77933

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    1 min walk - 0.1 miles
  • A calm lake with lily pads and trees reflecting on the water's surface.
    Cenote Azul
    5 min walk - 0.3 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    3 min drive - 1.1 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    7 min drive - 3.3 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    8 min drive - 3.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    41 min drive

Restaurants

  • Navieros Bacalar
    7 min drive
  • Siete By Habitas Bacalar
  • Casa Laguna By Azulea
    11 min walk
  • Pizzeria Bertilla
    7 min drive
  • Albahaca
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Picnic area

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 010-007-004127/2025

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Mayan Playa Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mayan Playa Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Mayan Playa Bacalar?

Check-out is at noon.

Where is Mayan Playa Bacalar located?

Nestled on the beach, this Bacalar hotel is within a 10-minute walk of Lake Bacalar and Cenote Azul. Cenote Cocalitos and Cenote Negro are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mayan Playa Bacalar Reviews

9.6

Exceptional

9.6

Cleanliness

9.8

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was a small property on the best part of the lagoon. The room was beautiful and clean. The staff were very attentive.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lagoon view is spectacular from inside the rooms. You can swim and kayak from a few steps from your cabin. It’s a safe, private hotel. The staff were very friendly, helpful and always available to assist. They don’t have a restaurant only a small bar with limited access to order drinks but they will order food and deliver to your room promptly from local restaurants. Rooms are comfortable with great shower pressure, mini refrigerator, comfortable beds and AC that kept the room at a nice temperature at night.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located just off the main highway, accessible via a short dirt road, offering a quiet and peaceful setting away from traffic. The lagoon area was also very nice and well maintained. The property itself was clean and well kept. The outdoor bar was a highlight, serving excellent ceviche and aguachile at very reasonable prices.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with privacy, modern rooms. For couples por family. A marvelous safe swimable and perfect depth tó be stand up. The amazing view room from the bed . Great internet and the room just a f6 meters from the lake. Breakfast included and a walking 3 minute walking distance from the famous cenote azul. Marvelous location.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to disconnect

Multi-cabin (4 I think) hotel right on a beautiful part of the lagoon. The rooms were clean. Beds were a bit firm and water pressure was very low (sink and shower) but those are the only two negatives. You'll need a car or be willing to bike to get food or do any activities beyond a kayak.
First view of lagoon upon arrival
Just beyond the bar is a jetty that leads to this beautiful covered area with lounges and hammocks.
Full moon from just outside our cabin
They give you a plate of freshly cut fruit and a cold of pastries in the morning
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Mr.David was the most gracious host. I checked in very late, last minute and he greeted me with a friendly smile and when I asked if the tiki was open he said no BUT then went behind the bar (as the owner can) and found me a cold beverage after my long day of travel. And breakfast was delivered to my room the next morning again with a friendly smile. Room was spotless and in meticulous condition. Cannot wait to go back again. Mr.David was amazing, highly recommend to anyone who loves Bacalar.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Our Little Piece of Heaven on Earth ⭐⭐⭐⭐⭐ My family and friends rented the entire resort at Maya Playa for four days, and it was everything we hoped for and more. Our goal was simple: relax, recharge, and spend quality time together. Maya Playa delivered on every level. One of my favorite touches was waking up each morning to fresh-cut fruit delivered by the staff. It was such a thoughtful gesture and a wonderful way to start the day. The team was incredibly attentive, and communication was always quick and seamless. No request was too small, and they consistently made us feel well taken care of. We also loved that amenities such as paddle boarding and kayaking were available for us to enjoy at no extra cost. It gave us the perfect balance of relaxation and adventure whenever we wanted it. Another highlight was the convenience of the tours. We booked an excursion, and the tour company picked us up directly from the property, making the entire experience effortless and stress-free. From the peaceful surroundings to the exceptional hospitality, Maya Playa exceeded our expectations. After just four days, it felt like we had discovered our own little piece of heaven on Earth. We left refreshed, happy, and already talking about our next visit. Highly recommended for anyone looking to truly unwind and reconnect with what matters most. 🌴☀️💙
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view beautiful , very peaceful, clean room, staff very friendly, and the air conditioning works good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning lake front property withe beautiful clear and warm water. The hotel is small and quaint with only 4 rooms, each in it individual hutch. Service was great. The only downsize is there is no restaurant in the property, except for the cold bar. Don’t let this discourage you. The cold bar serves a few delicious dishes and one of the guacamole that I had in Mexico. The service is top notch from the cold bar stuff and the front desk. You won’t regret booking this place.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The gentleman assisting with kayaks went out of his way to make us feel comfortable. I would definitely come back.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are in Bacalar this is a must stay. Best beach on the lake is located here where it's one of the few spots with a sandy walk in beach, impressive water color, and cool pier. It is a small property with only 4 cabins so very peaceful and relaxing. Cabins were very modern with great AC. It is a short drive to the center of town, definitely recommend a car if you are staying. Staff was very helpful with coordinating restaurant deliveries if you don't feel like leaving. Irving at the bar was great and made the best aguachile I have ever had.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place Is great to enjoy the lagoon but there's no much to eat there during the day and nothing at all in the night neither in the surroundings. If you have your own car you will no have problem
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like it was brand new facilities. Rooms are individual bungalow, spacious. AC works. Beautiful view of the lake. We can hear the water with the door open, mosquito screen closed. There are only 4 units. There are kayaks and pedal boards to use. Hammocks on the dock, although should add more seating there. There's no restaurants on site, but not too far from town to go get breakfast. Coffee was at the front desk area. Staff there was nice, friendly.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
BEWARE!! Credit Card Fraud and False Advertising I was ready to leave a glowing 10/10 review, but unfortunately, I can’t recommend this property. My credit card was used fraudulently by a local restaurant— I use one card for hotel expenses and a separate one for meals and incidentals. The information of that card was only accessible to the property staff. The card was actually packed in my suitcase when I ate lunch at La Playita (suggested over and over to me by the hotel host). I’m currently in the process of reporting this to Profeco. Also, the property is NOT private beach as advertised. Despite marketing a “private beach” - they sell day passes to the public, turning the space into a crowded beach club until 6PM. As a guest, you don’t private have access to key amenities like the dock, and the peaceful, exclusive experience they promise just doesn’t exist. Be very cautious booking here!!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue muy bueno, llegar en coche de preferencia
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una ubicación excepional, frente a la laguna, la habitación es amplia y cómoda. Tiene una TV de unas 50 pulgadas y algunos canales con programas variados, aire acondicionado y dos ventiladores de techo. No me gustó que una ocasión, no tendieron una cama. La limpieza del baño puede ser mejor, ví algunos insectos pequeños muertos. Tienen una fuga de agua y un muro está mojado.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar increíble! mucha tranquilidad… vistas inolvidables y todo para descansar y relajarse! no tiene servicio de hotel, pero el lugar vale toda la pena!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

Una ubicación inmejorable en la laguna. Las habitaciones muy bonitas y espaciosas con vista a la laguna. Cuando regresemos en definitiva será el hotel que elegiremos.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

La estadía estuvo muy bien, un lugar tranquilo, seguro y buenas instalaciones y amabilidad del personal. No hay restaurante en el hotel.Considerar que para salir a comer es necesario acercarse en auto al centro.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinaria estancia para disfrutar de Bacalar lejos del bullicio. Acceso privilegiado a la laguna, imperdible. Ya reservamos para volver!!!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un séjour au paradis

Nous sommes allés en famille au Mayan Playa Bacalar. Nous avons tous beaucoup apprécié notre séjour. De par sa taille, il y a peu de logements, nous nous sommes sentis comme seuls au monde. L'endroit est juste magnifique. A notre disposition une chambre juste splendide qui donne directement sur la lagune. Des transats, des hamacs, des kayaks et des paddles mis à disposition. Juste une précision, l'établissement n'offre pas de service de restauration sur place, nous avions une voiture de location donc ce n'était pas un problème si ce n'est pas votre cas, il faudra compter sur des services de livraison ou retourner dans le centre de Bacalar. En tout cas, n'hésitez pas. c'es vraiment un endroit de rêve!
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Miy bien falta que el restauratr tenga servicio bueno
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regresaré

Precioso lugar, apartado del bullicio, muy tranquilo para descansar. El único detalle es que no cuenta con restaurante y está alejado de la ciudad, por lo que hay que llevar algo o pedir de un beach club cercano.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

온전히 독립적인 공간에서 휴식을 취할 수 있는 곳으로 다음에도 기회가 된다면적극 추천방문할것이며적극추천합니다

4개의 방갈로로 이루어진 곳으로 조용하고 쾌적하며 호수에 바로 인접해있는 곳입니다. 모든 것이 만족스러웠으나 , 한가지...식사를 하기위해서 차를 이용해서 레스토랑을 찿아 나가야 한다는 점이 조금 아쉬운 점이었어요. 그 외에는 모든것이 만족스러워 다음에도 기회가 된다면 꼭 다시 가보고 싶은 곳이라 추천합니다. 특별히 숙박기감 내내 큰 도움을 주신 David 에게 감사 전합니다.
Stayed 3 nights in Dec 2024