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Maison Bacalar

3.0 star property
A peaceful retreat near Laguna Bacalar Ecological Park where travelers can enjoy expert massages while surrounded by the natural beauty of the Yucatán

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Photo gallery for Maison Bacalar

Exterior - Maison Bacalar (Bacalar)
Point of interest - Maison Bacalar (Bacalar)
Front of property - Maison Bacalar (Bacalar)
Point of interest - Maison Bacalar (Bacalar)
In-room safe, free WiFi, bed sheets - Maison Bacalar (Bacalar)
Located close to both Laguna Bacalar Ecological Park and Cenote Cocalitos, Maison Bacalar provides a quiet getaway. Guests can book rejuvenating deep-tissue massages or relax with in-room WiFi and outdoor furniture. The attentive concierge team helps create a memorable stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Bacalar, Maison Bacalar is near a boardwalk/promenade. Lake Bacalar and Fort of San Felipe are two other places to visit that come recommended. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Bacalar travel guide
Map
Calle Almendra 6, Reg 8, MNZ 245, Mario Villanueva Madrid, Bacalar, QROO, 77935

What's nearby

  • Aerial view of Bacalar Lagoon and Blue Cenote, near Cancun, in Riviera Maya, Mexico
    Lake Bacalar
    3 min walk - 0.2 miles
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    3 min drive - 1.4 miles
  • San Felipe fort in Bacalar
    Fort of San Felipe
    4 min drive - 1.8 miles
  • Polytechnic University of Bacalar
    3 min drive - 1.1 miles
  • Ecopark Bacalar
    3 min drive - 1.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Restaurants

  • asadero el establo
    17 min walk
  • Pueblo Pirata
    2 min drive
  • Las Miches De La 1
    3 min drive
  • Marisqueria El Taco Loco
    9 min walk
  • 6 hermanos
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:30 AM

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Maison Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Maison Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Maison Bacalar?

Check-out is at 11:00 AM.

Where is Maison Bacalar located?

Situated near a boardwalk/promenade, this hotel is 0.1 mi (0.2 km) from Lake Bacalar and 1.8 mi (2.9 km) from Fort of San Felipe.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Maison Bacalar Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 33 out of 50 reviews
Rating 8 - Good. 9 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostess, its a safe and confortable place.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jose A. T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the mix with Nature and Hotel.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Flo was very attentive & helpful. Close to main highway. Can hear some traffic. 5 minute walk to public access to lake. Restaurant options around corner
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Boutique hotel. Close to Bacalar.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite simple, but has a great atmosphere and it's very quite. Flor, the owner, is a wonderful person, so helpful and so easy to talk to.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sherri

Liked: Staff & service, amenities
Flower the host was very welcoming and ready to assist with any questions.
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property shows a swimming pool and it is just in the Expedia pictures. Not parking lot
Stayed 1 night in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service

beautiful building -- bumpy roads

Beautifully designed building with nice jungle garden. Kind hosts. Last couple of roads to the place are bumpy, unpaved, a bit tricky at night. It´s a 8 minute drive to the center of town. Airconditioner had an issue one of the nights.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Andrés Segovia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno básico, se tuvo que pedir que resurtieran y hubo un dia qué lo tuvimos que pedir por la noche porque lo dejan oara que uno lo prepare. Les falta mas atención en resutir los dispensadores de jabón. Aire acondicionado, wifi, camas muy bien. Cuenta con caja de seguridad que es muy util
Stayed 9 nights in May 2026
Verified

6/10 Okay

Margot

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
El hotel bonito El desayuno nos parecio una burla ....te dejan en el refrigerador del cuarto :pan bimbo , mermelada , mantequilla y dos yogurts..mejor que mo digan desayuno incluido aunque sea continental En el baño salieron hormigas rojas y en el cuarto 2 arañas Recomiendo que fumiguen mas seguido Gracias
Este es según el desayuno
Stayed 3 nights in Apr 2026
Verified

8/10 Good

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien un desayuno sencillo pero muy limpios los cuartos y todos servicios trabajando correctamente
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jean-louis

Liked: Cleanliness, staff & service, amenities
Chambre parfaite, la patronne, super sympa, la chambre propre et pas de bruit
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar vastante acojedor,muy bonito y bastante limpio.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
El acceso al hotel no pavimentada y el acceso a la habitación por una escalera estrecha
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Remigio

Liked: Cleanliness, amenities, property conditions & facilities
Muy cómodo y agradable
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para tomarse unos buenos días en pareja
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable, muy buena atención, lo recomiendo
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil de ubicae. Silenciosa
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atenta y amable la responsable. El lugar aunque pequeño está bonito y están pendientes por si necesitas algo.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es pequeño y encantador. Es altamente recomendable si llevas vehículo ya que no se encuentra en el centro. Limpio, seguro y cómodo. Te dejan un par de piezas de pan de caja, mantequilla, mermelada y manzanas que puedes tomar con café al desayuno. En general mi estancia fue agradable.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Javier Hugo

Liked: Staff & service
El aire acondicionado no funcionaba muy bien, y los ventiladores no eran suficientes para el calor que hacía, buena atención de los dueños
Stayed 1 night in May 2025
Verified

6/10 Okay

LEONARDO

Liked: Cleanliness, room comfort
Disliked: Staff & service
Todo bien, en realidad se descansa muy agradable, algunas deficiencias en cuanto a la atención a la habitación, todas las dudas se hacía en de forma remota, falta una persona que esté las 24 horas ya que todas la dudas se hacías por watsap, al di de hoy sigo esperando la factura que solicité y aún no me la han enviado
Stayed 2 nights in May 2025
Verified

8/10 Good

leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
esta demaciado metida la propiedad hayq ue caminar a la carretera para tomar taxi
Stayed 4 nights in May 2025
Verified

8/10 Good

Amalinalli

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Es un lugar acojedor, limpió , seguro, buenas condiciones, cuenta con mucha vegetación, no lo catálogo como Hotel porque no hay recepción es más como Airbnb. Al rededor no encontré muchas opciones para acceder a la laguna y comer.
Stayed 2 nights in May 2025