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Casa la Joya de Bacalar Lake Front

3.5 star property

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Exterior - Casa la Joya de Bacalar Lake Front (Bacalar)
Deluxe Quadruple Room, Lagoon View | Private kitchen | Espresso maker, griddle, cleaning supplies - Casa la Joya de Bacalar Lake Front (Bacalar)
Exterior - Casa la Joya de Bacalar Lake Front (Bacalar)
Exterior - Casa la Joya de Bacalar Lake Front (Bacalar)
Kayaking - Casa la Joya de Bacalar Lake Front (Bacalar)
At Casa la Joya de Bacalar Lake Front, you can look forward to free full breakfast, a terrace, and a garden. This vacation home is a great place to bask in the sun with a beachfront location and beach massages. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and an outdoor entertainment area are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View | Hypo-allergenic bedding, down comforters, pillowtop beds, free minibar

Deluxe Double Room, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room, Lagoon View

Deluxe Quadruple Room, Lagoon View | Exterior

Deluxe Quadruple Room, Lagoon View

  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Basic Room

Basic Room | Hypo-allergenic bedding, down comforters, pillowtop beds, free minibar

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Bacalar, Casa la Joya de Bacalar Lake Front is on the beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
View more Vacation Homes in Bacalar
Map
Costera, Bacalar, QROO, 77933

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    6 min walk - 0.4 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    4 min drive - 1.4 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    8 min drive - 4.1 miles
  • Polytechnic University of Bacalar
    3 min drive - 1.1 miles
  • Ecopark Bacalar
    4 min drive - 1.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    40 min drive

Restaurants

  • asadero el establo
    14 min walk
  • Pueblo Pirata
    3 min drive
  • Tizmiche
    3 min drive
  • Las Miches De La 1
    3 min drive
  • Xoloitzcuintle Bacalar
    3 min drive

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Exterior detail
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  • Free WiFi
  • Air conditioning
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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beachside massages

Pool/Spa

  • Beachside massages
  • Spa services

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Cleaning supplies
  • Espresso maker
  • Griddle

Dining

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • Free stocked minibar

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Rollaway/extra bed: MXN 500 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch smart TV with cable channels

Outdoor areas

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Walkway to water

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Iron/ironing board on request
  • Meal delivery service
  • Tour and ticket assistance

Location highlights

  • On a lake
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: MXN 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa la Joya de Bacalar Lake Front pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Casa la Joya de Bacalar Lake Front?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa la Joya de Bacalar Lake Front?

Check-out is at 1:00 PM.

Where is Casa la Joya de Bacalar Lake Front located?

Nestled on the beach, this Bacalar vacation home is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Polytechnic University of Bacalar are also within 1 mi (2 km).

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Reviews

Casa la Joya de Bacalar Lake Front Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

Reviews

Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for luxury, you won't find it here. The hotel has many positives, though: our room and the bathroom were both quite spacious. The large balcony, with its view of the lake, was great. That said, if you have knee issues or are very overweight, the room we had won't work. The steps to get to it are steep. Not an issue, unless it is for you personally. In addition, the hotel has its own access (not a beach) to the lake, with complimentary kayaks and paddleboards. Its proximity to the town (5 min by car) makes it very convenient. The one negative I'd highlight is Wi-Fi. It was never fast enough, and sometimes it barely worked.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Aristi

Liked: Cleanliness, staff & service
We stayed at the Casa La Joya for two nights last week in the quad occupancy room overlooking the lagoon. Here is my impression. Yes, the property needs some work, like getting a sign outside the building, replacing the shower head, more lighting in the bathroom, some kitchen remodelling, painting inside and outside, and newer sheets. The outside furniture could use some refurbishing, overall some work on the property. However, don't pay attention to those things, what matters is that this property is perfectly located on the lagoon, just a 10 minute taxi ride into town. The room was very large, very clean, and the service provided by both the manager Manuel and the caretaker was excellent. They offered unlimited bottles of water and coffee pods, and even gifted us a bottle of red wine. We had a terrace and there is a pathway that leads to a roof covered lounge area with seating. Just below it is a deck area with lounge chairs. Further down the path there is a wooden deck out in the water with two hammocks. Manuel offered a list of information including restaurant recommendations. The kitchen area is really not for cooking, but if you order out you have plenty of room to put the food, including a round table and chairs. Manuel was available to answer questions via Whatsapp and assisted us in arranging a boat tour, highly recommended. Breakfast is included either next door or at a restaurant in town. We would definitely go back to this property.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Chad

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was definitely not what I expected, Location was nice and it was right on the water, but there is absolutely no view one tiny window. There were holes in the doors only one pillow. Even though it was on the water, the decking, etc., was not in good condition. It was hard to find there’s no name on the door out front.
One pillow
Needs painting
In between pieces of wood you can see light
Hairs in my coffee cup
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

fermin

Liked: Cleanliness, check-in, communication, listing accuracy
Todo bien
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel la Joya ! Solo quería agradecerles por la estancia del lugar. Todo excelente: la habitación, la atención y sobre todo la recepción con una botella de vino tinto, la atención del servicio de limpieza por Paty. Nos hicieron sentir muy cómodos. Sin duda regresamos y los recomendamos. Gracias…. Ana España 😸
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista a la laguna. Personal amable , habitación limpia . Excelente servicio . Solución a cualquier problema . Puedes pedir servicio a domicilio de los restaurantes del centro o pedir un mototaxista que te ayuda a comprar algo del centro. Al lado hay una agencia de tours y tienen de todo. Tours en lancha, pádel, moto acuática . Tours al amanecer y más . Buena opción si quieres relajarte en la tina.
Vista de la hab , se ve el amanecer hermoso
Tour en paddleboard
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Gabriela

Para el precio pensé que estaría mucho mejor. La regadera malísima, la cabecera golpeaba contra la pared, algunos focos estaban fundidos El lugar junto a la laguna muy lindo, al hotel pienso le falta mantenimiento
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jose Francisco

Liked: Cleanliness, staff & service
Impunidad al abrir para desayunar, menu muy escueto, las habitación menciona cafetera y no las tenía. No le corre la vida al señor que nos atendió. Volvería solo que no encontrará nada.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jose Abel

Liked: Cleanliness
Buena ubicación, personal muy amable, super agradable áreas sociales, habitaciones premium buenas , pero habitaciones básicas muy regulares. El piso muy resbaladizo y peligroso en la ducha y al salir. No hay closed, ni tocador con espejo. Chapas con cerraduras viejas y con maña. Y falta un plástico de piso en la puerta principal para evitar entrada de insectos. Vale la pena el lugar si no sales a Tours temprano, ya que incluyen desayuno bueno después de las 10:00 am, y además el área social es buena. Pero si saldrás temprano todos los días y tu opinión es dormir bien , renta una buena habitación con más servicios en un hotel y hasta más barato.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Obed

Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción para disfrutar la hermosa laguna de Bacalar! Muy amable todo el personal y el muelle está increíble, nosotros disfrutamos el amanecer y las tardes en las hamacas y los kayaks y paddleboards incluidos en la reservación. El dueño nos dio excelentes recomendaciones de lugares para comer y visitar en Bacalar, y nos ayudó a reservar un tour en pontón que pasó directo al muelle por nosotros entonces no tuvimos ni que salir del hotel para ese tour por toda la laguna. La habitación era sencilla pero tenía todo lo que necesitamos: una cama y sábanas cómodas, aire acondicionado, frigobar, agua caliente, etc. La reservación incluía desayuno básico de opciones como huevos al gusto, crepas o hot cakes. El lugar es pequeño por lo que puedes tener privacidad en el muelle si no hay mucha gente hospedada.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MARIELY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue increible, el hotel esta a orilla de la laguna cosa que te permite ver los amaneceres majestuosos que ofrece Bacalar, tiene kayaks gratuitos y amacas. La habitacion es cómoda, estaba limpia y tiene aire, tv y un mini frigobar. Incluye desayunos en el resta de al lado, y la distancia al pueblo era corta y segura. El personal son muy atentos y tuvimos oportunidad de conocer al dueño y se portó increible, estamos muy agradecidos y contentos con la experiencia de habernos hospedado en la Joya. Gracias!!! Definitivamente lo recomendamos
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

olga

Liked: Cleanliness, amenities, property conditions & facilities
El desayuno que nos ofreció el dueño pésimo. Aparte, de que atienden hasta las 10 esta muy lejos de la plaza por si no llegas en coche tendrás que pagar para ir a comer y cenar.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y atención, regalo de bienvenida Excelente y la habitación muy bonita y la vista espectacular, ampliamente recomendable.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

ENRIQUE

Liked: Cleanliness
Disliked: Amenities
Hubo mucho ruido, tanto de los otros huespedes, como de las escaleras. No habia Shampoo en la regadera, los desayunos dejan mucho que desear, y es un problema para que te hagan llegar la factura de tu pago. Ademas contratamos un Tour que iniciaria a la 11:30 am e inicio a la 1:30 pm. La tarifa no corresponde a los servicios recibidos.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jaime P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estando ahi nos ofrecieron la suite con vista a la laguna y fue una excelente decision el amanecer fue justo en el balcon de la habitacion. gran experiencia
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposa y yo decidimos quedarnos mas dias, ya que la expericencia fue bastante agradable. Lo recomiendo
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL TRATO FUE SUPER AMABLE. MI ESTANCIA FUE CORTA PERO MUY ACOGEDORA. MUY RECOMENDABLE
Stayed 1 night in Sep 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene mucho potencial.

Lo bueno: La habitación es muy bonita. El propietario se portó muy amable en todo momento, y siempre dispuesto a ayudar con cualquier situación. La vista es hermosa. Y es un lugar bastante tranquilo. Cuenta con frigobar y cafetera. Además de estar climatizado. Tienen salvavidas y kayak para usar sin costo extra. Lo "malo": Está algo retirado de la zona centro (recomendado ir en auto). Por la mañana no había agua caliente. La televisión no tiene preinstaladas aplicaciones de streaming pero ninguna tiene una cuenta del hotel para ver alguna película o serie. Las hamacas están algo viejas y rotas. Área se oportunidad: Considero que contar con bicicletas como en otros alojamientoa ayudarían a elevar la experiencia para poder ir y venir al centro. En general tuve una muy buena experiencia en este hotel.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

America

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación no coincide con las imágenes de la publicación
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

JUAN CARLOS

Disliked: Cleanliness, property conditions & facilities, room comfort

Simplemente busca otra Opcion

Las habitaciones individueles pesimas, cuando reclame nos pasaron a otras mucho mejores pero tenia mal olor, el drenaje estaba malo, la primera noche no hubo agua potable, llegue a las17:00 y las habiataciones estaban en reparacion, el camino estaba en reparacion, el personal muy amable pero las instalaciones estaban para llorar,
paredes en mal estado y con mucha humedad
puertas totalmente expuestas al exterior
no habia visto un baño tan pequeño, literal no podias lavarte la cara
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Victor Manuel

Liked: Cleanliness
Descuidada
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gerardo Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y vista a la laguna. Hu o bebidas de cortesía y kayaks disponibles para los huéspedes. 👍😃
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alejandra Sarai

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable y muy servicial, tienen actividades de kayac que ya viene incluído en la reserva lo cual es increíble, tiene frigobar, tv todo está increíble es una experiencia muy bonita
Stayed 2 nights in Jun 2025