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Hotel Naomi

2.5 star property
Travelers relax by Lake Bacalar with stunning views from this tranquil property, or connect with nature at the waterfront dock

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Photo gallery for Hotel Naomi

Basic Double Room | Down comforters, pillowtop beds, in-room safe, blackout drapes - Hotel Naomi (Bacalar)
Deluxe Double Room | Down comforters, pillowtop beds, in-room safe, blackout drapes - Hotel Naomi (Bacalar)
Front of property - Hotel Naomi (Bacalar)
Exterior - Hotel Naomi (Bacalar)
Ecotours - Hotel Naomi (Bacalar)
Hotel Naomi sits overlooking the serene waters of Lake Bacalar. Guests enjoy in-room WiFi while the 24-hour front desk staff provides valuable tips about local attractions. The property offers convenient luggage storage and free self parking for a hassle-free stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, pillowtop beds, in-room safe, blackout drapes

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Down comforters, pillowtop beds, in-room safe, blackout drapes

Basic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Down comforters, pillowtop beds, in-room safe, blackout drapes

Luxury Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Down comforters, pillowtop beds, in-room safe, blackout drapes

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Located on the boardwalk/promenade, Hotel Naomi is in Bacalar Centro, a neighborhood in Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Centro, Bacalar, QROO, 77930

What's nearby

  • San Felipe fort in Bacalar
    Fort of San Felipe
    5 min walk - 0.3 miles
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    11 min walk - 0.6 miles
  • Zócalo
    3 min walk - 0.2 miles
  • Municipal Spa of Bacalar
    6 min walk - 0.4 miles
  • Ecopark Bacalar
    15 min walk - 0.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Restaurants

  • Mr. Taco
    2 min walk
  • Enamora
    1 min walk
  • Christians Tacos
    1 min walk
  • I Scream Bar
    4 min walk
  • annie DELICIAS
    4 min walk

About this property

Hotel Naomi

Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park, Hotel Naomi has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A dock, luggage storage, and tour/ticket assistance
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Hotel Naomi offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers, hair dryers, and shampoo
  • Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, ceiling fans, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Onsite parking options include a garage and a carport

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Naomi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Naomi ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Naomi ?

Check-out is at noon.

Where is Hotel Naomi located?

Located in Bacalar Centro, this hotel is within a 15-minute walk of Zócalo, Laguna Bacalar Ecological Park, and Lake Bacalar. Fort of San Felipe and Municipal Spa of Bacalar are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Naomi Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 54 out of 77 reviews
Rating 8 - Good. 19 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

Reviews

Verified

8/10 Good

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quiet. 5 minute walk to the centro plaza. Lots of restaurant choices. 8-10 minute walk to the lagoon.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Room was very clean! The hotel smelled so good as you walked in. The sheets and towels smelled so fresh.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Zimique

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! It’s updated and smells so good. The hotel staff is very kind. I would definitely stay there again and again. It felt like home.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay again. The room was clean and modern. It was walking distance to the fort and all the restaurants. There is a cafe right across the street that had a great breakfast and service. And there is a beer store on the corner.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Karla

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is perfect, you can walk everywhere on the area. The bathroom shower drain had a weird smell but i guess most of bacalar placer have that smell, I just kept the door closed. The staff was very friendly and the place is clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around hotel. Highly recommend. Outstanding customer service
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Giedre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in Hotel Naomi in Bacalar, Mexico: Everything was super clean and organized. The hotel location is perfect almost in Downtown. Few steps and you are in the main Downtown street. We had a little bit of mistake made by hotel staff and it was solved as soon as possible. The staff is very nice, convenient parking right by the hotel. Highly recommend!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many shops nearby within walking distance , easy check out just leave drop off the key in the black mailbox they have, the girls that cleaned the room left it spot less, if your looking for a place just to lay down and sleep with no frills this is the hotel for you.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
New construction and smells delicious very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edgar Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ever

Liked: Cleanliness
This was very nice clean love the room .
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Yaritza

Exellent
Stayed 3 nights in May 2025
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excesive use of fragance throughout (we removed 3 small open bottles of liquid fragance from the room and a more in the hallway).
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in a rural town

Very modern rooms in a more rural mexican town. Its quite far from the bus terminals however most things are - its situated well near the Centro of Bacalar though. Most lagoon tours start from a fair walk away too from the hotels along the coast further down the road (approx 20-30minutes), but its safe enough. The hotel itself has tinted black windows for rooms but also blinds so there is plenty of privacy. Hot water, clean rooms and beds and a fridge too. No 24 hour reception though.
Stayed 1 night in May 2023
Verified

10/10 Excellent

IRVING DE JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busqué una opción asequible y céntrica, y sin embargo, la habitación que nos asignaron es mucho mejor que la de otro hotel más grande al que fuimos después en la costera que costó 4 veces más. Fuimos amablemente atendidos en todo momento. Mi experiencia descansando en este hotel fue muy grata.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniele

Liked: Amenities, property conditions & facilities
Posizione ottima
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrés

Excelente el hotel, camas amplias.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Giuliana

Liked: Cleanliness, staff & service
Posizione ottima, peccato non avere vista esterna dalle camere.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ramiro

Liked: Cleanliness, property conditions & facilities
La habitación bien, solo que demasiado ruido
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eiji

Liked: Cleanliness, staff & service, amenities
客室が毎日とても綺麗に掃除された。ありがたいです。
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, muy amable y servicial la encargada del hotel, especial reconocimiento por estar atenta a lo que se requeria con adultos mayores. Muy cerca de la plaza central con restaurantes y sitio de taxis.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

WILBERTH MANUEL CRUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service
Chambre sans fenêtre. Pas de ponton ni de promenade. La réception n'est pas ouverte 24/24 h contrairement à ce qui est indiqué. Pas de ménage durant les 2 jours. Proche du centre. Tout peut être fait à pied. Salle d'eau petite.
Stayed 1 night in Nov 2025
Verified

8/10 Good

JEAN-LUC

Liked: Cleanliness
Chambre aveugle sans ouverture sur l'extérieur. Contrairement à ce qui est indiqué, il n'y a pas de ponton ni de promenade. Nous avions une réservation pour 1 nuit à laquelle nous avions rajouté une 2nde réservation pour une nuit supplémentaire en suivant. La personne à l'accueil était souriante mais ne trouvait aucune de nos 2 réservations. La réception n'est pas ouverte 24/24 h contrairement à ce qui est indiqué sur le site. Aucun ménage n'a été fait pendant nos 2 nuits.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bobito y cerca del centro. El cuarto limpio y todo funciona a la perfección. Me encanto que siempre huele rico. Muy recomendable!
Stayed 4 nights in Oct 2025