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Hotel Maria Isabel Bacalar

3.0 star property

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Aerial view - Hotel Maria Isabel Bacalar (Bacalar)
Family Suite, Lagoon View | Terrace/patio - Hotel Maria Isabel Bacalar (Bacalar)
Luxury Cabin, Lagoon View | Premium bedding, down comforters, Select Comfort beds, free minibar - Hotel Maria Isabel Bacalar (Bacalar)
You can look forward to free cooked-to-order breakfast, a terrace, and a garden at Hotel Maria Isabel Bacalar. Enjoy onsite activities like kayaking and sailing. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Suite, Lagoon View

Luxury Suite, Lagoon View | Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Suite, Lagoon View

  • Lagoon view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Lagoon View

Luxury Suite, Lagoon View | Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Suite, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Luxury Cabin, Lagoon View | Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Lagoon View

Family Suite, Lagoon View | Premium bedding, down comforters, Select Comfort beds, free minibar

Family Suite, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Bacalar, Hotel Maria Isabel Bacalar is in a rural area and on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Take an opportunity to explore the area for water adventures such as jet skiing. Visit our Bacalar travel guide
Map
Carretera Chetumal, Cancun - Chetumal 307, Bacalar, QROO, 77930

What's nearby

  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    14 min walk - 0.8 miles
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    4 min drive - 2.5 miles
  • San Felipe fort in Bacalar
    Fort of San Felipe
    4 min drive - 2.9 miles
  • Last one here
    Cenote Azul
    7 min drive - 5.8 miles
  • Beautiful landscape with stromatolites, Bacalar in Mexico
    Cenote Cocalitos
    7 min drive - 5.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    42 min drive

Restaurants

  • asadero el establo
    3 min drive
  • Las Miches De La 1
    5 min drive
  • Marisqueria El Taco Loco
    2 min drive
  • Pueblo Pirata
    4 min walk
  • Xoloitzcuintle Bacalar
    4 min drive

About this property

Hotel Maria Isabel Bacalar

Hotel near Lake Bacalar
Take advantage of free cooked-to-order breakfast, a terrace, and a garden at Hotel Maria Isabel Bacalar. Enjoy onsite activities like kayaking and sailing. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Charcoal grills, local meal delivery service, and tour/ticket assistance
  • Outdoor furniture, concierge services, and a 24-hour front desk
  • Water sports equipment
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and heated floors, in addition to thoughtful touches like furnished balconies and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 65-inch Smart TVs with digital channels
  • Private yards, heated floors, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available daily 10:00 AM to 10:30 AM

Things to do

  • Kayaking
  • Sailing
  • Water sports equipment

Family friendly

  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Griddle
  • Kitchen island
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Maria Isabel Bacalar Bacalar
Hotel Maria Isabel Bacalar Hotel
Hotel Maria Isabel Bacalar Bacalar
Hotel Maria Isabel Bacalar Hotel Bacalar

Frequently asked questions

Is Hotel Maria Isabel Bacalar pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Maria Isabel Bacalar?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Maria Isabel Bacalar?

Check-out is at 11:30 AM.

Where is Hotel Maria Isabel Bacalar located?

Situated on a lake, this hotel is 0.8 mi (1.3 km) from Lake Bacalar and within 3 mi (5 km) of Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Fort of San Felipe are also within 3 mi (5 km).

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Reviews

Hotel Maria Isabel Bacalar Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 8 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely little spot. The staff are lovely and kind. They build the whole thing them Selves. The only downfall was - the kayaks not having a proper storage area so guests just pile them up on the small narrow dock- and the lounge furniture no longer has covering - just the wooden loungers which are not comfortable nor what they show in their pictures. A small detail.… we were in the first cabin - right on the lagoon - so not connected to the others cabins. Which was lovely. Definitely worth it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely decorated and very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restroom
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on Expedia says it’s located downtown, in el centro. But once you arrive the property is about a 5-10min taxi ride.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Adriana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel “accidentally” charged my card for someone else’s stay in the amount of $600.00, still trying to receive my refund. We had to keep asking and messaging for towels and waters. Our room was not cleaned until after 5 p.m. the hotel is not walking distance from the town area. I did not enjoy this stay and will not book here again
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista a la laguna, los amaneceres espectaculares. El desayuno es de un restaurante externo, pero te dan la opción de llevarlo al lugar. (Porciones adecuadas y rico) El personal es muy atento y siempre están pendientes de tus necesidades. Sin duda regresaré.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

claudia

Liked: Cleanliness, staff & service
El hotel tiene buena vista pero esta lejos del pueblo, si te toca en segundo piso se mueve la cabaña como si hubiera un temblor, el personal amable. Aunque hubo un detalle con el desayuno
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Cleanliness, amenities
Der Mann an der Rezeption war sehr nett, bemüht und hilfsbereit. Frühstück wird von einem Lokal in Bacalar geliefert, man kann sich zwischen ein paar Speisen eine aussuchen und die sind wirklich gut, oder man fährt selbst in das Lokal und isst vor Ort. Der Steg zur Lagune ist super, nachmittags lag kaum jemand dort und wir hatten den Steg für uns allein. Die Unterkunft ist sehr abgeschieden, man braucht auf jeden Fall ein Auto. Die Einfahrt ist katastrophal, sehr viele Steine und Schlaglöcher, man muss gut aufpassen. Das Hotel bewirbt sich als Hotel, aber ich würde es eher als „Glamping“ bezeichnen. Man wohnt in Hütten, unsere hatte direkte Sicht zur Lagune, das war sehr schön. In der Hütte gibt es einen großen Fernseher mit Zugang zu fast allen Streamingdiensten. Sauber waren die Hütten jedoch nicht, unsere Decke war stark verdreckt, die wurde aber sofort nach dem Hinweis ausgetauscht. Das Badezimmer war auch sehr dreckig. Wir waren 3 Nächte dort und unser Zimmer wurde nur nach der 1 Nacht gereinigt. Im Kühlschrank standen sogar noch alte Wasserflaschen von dem Gast davor. Der Boden ist sehr ölig, wir hatten in der Hütte immer nur Badeschuhe an. Es gibt auch leider keine Sitzmöglichkeiten am Balkon, außer eine Hängematte. Also wenn man sich ein Hotel erwartet, wird man enttäuscht sein, für einen Glamping Urlaub sind die Hütten sehr gut!
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Sarahi

Liked: Cleanliness, staff & service
Disliked: Amenities
El personal muy atento y amable. Las condiciones del lugar no son de gran calida y te llevan el desayuno en platos desechables
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel Maria est vraiment parfait. Nous avions la cabine la plus près du lagon et la vue était tout simplement imprenable. La chambre est spacieuse et équipée d’un réfrigérateur ainsi que de deux petits ronds pour cuisiner. Le petit-déjeuner était inclus et délicieux, avec beaucoup de choix de plats typiques du Mexique. Des kayaks sont disponibles gratuitement pour faire de petites sorties sur le lagon le matin ou en soirée, ce qui permet d’admirer les magnifiques levers et couchers de soleil. Le personnel est vraiment très sympathique et accueillant. Le chemin pour accéder à l’hôtel est toutefois un peu cahoteux. Une petite voiture basse pourrait avoir un peu de difficulté à s’y rendre. Mis à part cela, tout est parfait.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No cuenta con restaurante pero hay comida a domicilio
Stayed 1 night in Mar 2026
Verified

8/10 Good

Soveida

Liked: Cleanliness, amenities
La ubicación muy buena
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Se tratan de unas cabañas bonitas. Con vista a la laguna. Recomiendo la cabaña Elvira por su ubicación y tamaño. Espectacular vista de día y noche. El restaurante fibesterre excelente servicio, cómoda y sabor. Los desayunos incluidos un plus.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
We just had a calm peaceful stay, the simplicity of the place is its charm
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JUDITH

Liked: Cleanliness, property conditions & facilities
Me encantó la habitación, solo que le faltó una silla o sillón en el balcón, por la hermosa vista. El muelle, de ensueño, para fotos de postal!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
El hotel está DI-VI-NO … son unas cabañitas hermosas, súper acogedoras, la cama está de ensueño! Haz de cuenta que duermes en las nubes, el servicio del Staff es increíble, el lugar está a la orilla de la laguna con una vista espectacular, el desayuno es de un restaurancito del pueblo y está muy rico, mi única recomendación sería que tuvieran más almohadas haha pero de ahí en fuera todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, property conditions & facilities
Personal y servicios excelentes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
estuvo de 10 10 todo perfecto personal muy atento todo muy limpio yo si regresaria en un futuro fue genial todo
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Chambre propre, grande et agréable vue sur le lagon. Personnel serviable. Mais pas possibilité d'avoir le petit déjeuner avant 09h ni 'avoir du lait avec le café. Petit points négatifs mais dans l'ensemble très bien.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GRECIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la verdad todo me gustó es un lugar muy bonito cómodo y muy tranquilo ideal para ir a relajarse y convivir con la naturaleza !! El servicio del personal fue muy bien ya que siempre estuvieron al pendiente de nuestra habitación y de nosotros todo excelente 10/10 y es un lugar donde siempre regresaría
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

RAFAELA NATIVIDAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos la pasamos muy bien
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto Menos la entrada de la autopista
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Claudia

Stayed 1 night in Feb 2026
Verified

6/10 Okay

John

Stayed 2 nights in Feb 2026