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Hotel Wayak Bacalar

Property class: 3

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Photo gallery for Hotel Wayak Bacalar

A wooden pier extending into clear turquoise water with a thatched roof and two swings. - Hotel Wayak Bacalar (Bacalar)
Property video
A wooden deck with two lounge chairs, a thatched umbrella, and a view of the sea. - Hotel Wayak Bacalar (Bacalar)
An aerial view of a tropical island with clear turquoise waters, dense green vegetation, and a small settlement with thatched-roof structures. - Hotel Wayak Bacalar (Bacalar)
A bedroom with a bed, curtains, a desk, and a view of greenery. - Hotel Wayak Bacalar (Bacalar)
At Hotel Wayak Bacalar, you can look forward to a garden, an outdoor entertainment area, and a bar. Treat yourself to a massage or other spa services. Enjoy onsite activities like kayaking and motor boating. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Room

  • Lake view
  • 25 sq m
  • Sleeps 2

View all photos for Family Room

A room with two beds, a window with curtains, a small table, and a view of greenery outside.

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Cabin

A room with a bed, a sofa, a table, and chairs.

Panoramic Cabin

  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a bed, sofa, dining table, chairs, a TV, and a ceiling fan.

Deluxe Room

  • Lagoon view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

A hotel room with two beds, a small table, and a window with a view of greenery.

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Room

  • Garden view
  • 40 sq m
  • Sleeps 4

Room

  • Lake view
  • 32 sq m
  • Sleeps 2

About the neighborhood

Located in Bacalar, Hotel Wayak Bacalar is in the suburbs and on a private beach. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Blvd. Costero Km 26 Manzana 1, Seccion 5, Lote 43/44, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    1 min drive - 0.2 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    10 min drive - 5.3 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    11 min drive - 5.8 miles
  • A calm lake with lily pads and trees reflecting on the water's surface.
    Cenote Azul
    14 min drive - 8.2 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    15 min drive - 8.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    49 min drive

Restaurants

  • asadero el establo
    6 min drive
  • Marisqueria El Taco Loco
    5 min drive
  • Pueblo Pirata
    4 min drive
  • Las Miches De La 1
    8 min drive
  • 6 hermanos
    8 min drive

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 150 to 400 for adults and MXN 150 to 400 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free beach club
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are available for MXN 500.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 400 for adults, and MXN 150 to 400 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Wayak Bacalar pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Wayak Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Wayak Bacalar?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Wayak Bacalar?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Wayak Bacalar located?

Situated in the suburbs, this hotel is steps from Lake Bacalar, and within 6 mi (10 km) of Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Fort of San Felipe are also within 6 mi (10 km).

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Reviews

Hotel Wayak Bacalar Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 74 out of 115 reviews
Rating 8 - Good. 22 out of 115 reviews
Rating 6 - Okay. 11 out of 115 reviews
Rating 4 - Poor. 7 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great it’s a beautiful place we had a nice view
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, pleasant and relaxing landscaping, the room was comfortable with amazing views. The breakfast was delicious
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for small kids. Restaurant on the property was very good. Quiet and relaxing place and great for families.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My first time and everything was amazinggggggg everything …from stay to food to service to staff to how the pictures looked…definetly come back …I leave with a huge smile
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Access to the lake, beautiful
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
Our room was very high up (about 20 feet). There was no railing & a hole in the deck. We went for dinner to their restaurant & waited a long time to be served ( we were the only ones there). We changed rooms to a better room. We had a kitchen like area with a large counter, but no rag to wipe it. The cups supplied were paper cups, same ones for a 2 night stay. The beach area was very nice. I do think this place is over priced
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service

Amazing location, needs some improvements

Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water. The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road. Bring bug spray, mosquitoes are so bad. No water pressure for shower or sink and it smelt awful, like sulphur.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet. The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Liked: Amenities
Beautiful views from the pier. Needs lots of upgrading. Beautifully landscaped. Great staff. Restaurant was good, but food took a long time to cook. Great place to unplug and relax.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Rico
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Too far from downtown
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property serenity, staff was very attentive. Pleasure speaking with the owners. Overall experice was awesome!
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very friendly staff which is helpful. Access to lagoon is amazing and plenty of good advice to get from the staff over what to do. Rooms are big and comfortable. Could definitely benefit with some work bringing up to date, and renewal, and also some outdoor furniture for the balconies.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very good!!!
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Disliked: Amenities
The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso el lugar, muy buena atención de los muchachos, muy serviciales
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Muy buen
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
hotel rustico bonito excellente ubicacion en la laguna comida.buena deficiente con las toallas internet muy lento si quiere trabajar desde ahi camino de carretera hacia el hotel en terribles condiciones es terraceria pero necesita arreglarse pero con todas sus deficiencias es hermoso y tranquilo definitivamente muy buena opcion.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita vista
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Instalaciones muy bonitas pero les hace falta mantenimiento. No hay personal en recepcion despues de 4pm y en todo el hotel despues de 9pm.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, tenía el check in a las 3pm y fueron bastante accesibles con dejarnos disfrutar las instalaciones para aprovechar el día, muy bonita la laguna
Stayed 1 night in Aug 2026