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Hotel Wayak Bacalar

3.0 star property
Beachfront hotel with spa services and a restaurant

Choose dates to view prices

Photo gallery for Hotel Wayak Bacalar

Exterior
Property video
Exterior
Outdoor dining
Panoramic Cabin | Minibar, free WiFi, bed sheets
Hotel Wayak Bacalar offers a serene suburban getaway with free English breakfast and a lovely garden. Enjoy spa treatments, relax in the outdoor area, or visit the bar and restaurant. The property provides in-room WiFi, extended parking, and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • On private beach
  • Breakfast available
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Champagne service
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Cabin

Panoramic Cabin | Minibar, free WiFi, bed sheets

Panoramic Cabin

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Champagne service
Satellite channels
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Minibar, free WiFi, bed sheets

Panoramic Studio Suite

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Champagne service
Satellite channels
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Blvd. Costero Km 26 Manzana 1, Seccion 5, Lote 43/44, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 5 min drive - 0.9 miles
  • Fort of San Felipe - 13 min drive - 5.8 miles
  • Laguna Bacalar Ecological Park - 13 min drive - 5.3 miles
  • Municipal Spa of Bacalar - 15 min drive - 6.6 miles
  • Cenote Cocalitos - 15 min drive - 8.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive

Restaurants

  • ‪asadero el establo - ‬6 min drive
  • ‪Xoloitzcuintle Bacalar - ‬8 min drive
  • ‪Mistura - ‬8 min drive
  • ‪Marisqueria El Taco Loco - ‬5 min drive
  • ‪Pueblo Pirata - ‬4 min drive

About this property

Hotel Wayak Bacalar

Hotel near Lake Bacalar
A garden, an outdoor entertainment area, and a bar are just a few of the amenities provided at Hotel Wayak Bacalar. Treat yourself to a massage or other spa services. Enjoy onsite activities like kayaking and motor boating. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), a free beach club on site, and smoke-free premises
  • Outdoor furniture and motorized watercraft on site
Room features
All guestrooms at Hotel Wayak Bacalar offer perks such as air conditioning, in addition to amenities like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with rainfall showers and shampoo
  • 50-inch TVs with satellite channels
  • Balconies and daily housekeeping

Similar properties

Exterior

Hotel CasaBakal - A pie de Laguna - Bacalar

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 169 reviews
Hotel CasaBakal - A pie de Laguna - Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 150 to 400 for adults and MXN 150 to 400 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free beach club
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are available for MXN 500.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 400 for adults, and MXN 150 to 400 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive

Frequently asked questions

Is Hotel Wayak Bacalar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Wayak Bacalar?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Wayak Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Wayak Bacalar?

Check-out is at noon.

Where is Hotel Wayak Bacalar located?

Situated in the suburbs, this hotel is 0.5 mi (0.8 km) from Lake Bacalar and within 6 mi (10 km) of Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Fort of San Felipe are also within 6 mi (10 km).

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Reviews

Hotel Wayak Bacalar Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 5 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Access to the lake, beautiful
Stayed 5 nights in Nov 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
Stayed 3 nights in Jun 2023

6/10 Okay

David

Disliked: Amenities
The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet. The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Stayed 2 nights in Nov 2023

4/10 Poor

Mario or Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Lage direkt an der Lagune, inkl. Stand-Up-Paddle oder Kanu. Sehr leckeres Frühstück, perfekt um zu entspannen.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel eco turístico con ambiente muy agradable, confortable y las instalaciones te ayudan a relajarte y olvidarte del trabajo
Stayed 2 nights in Dec 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
El camino para llegar (terracería) está en muy mal estado.
Stayed 2 nights in Aug 2024

8/10 Good

MARICELA

Liked: Amenities, property conditions & facilities
La Laguna espectacular
Stayed 4 nights in Jul 2024

10/10 Excellent

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Laguna e instalaciones 10 de 10. El único inconveniente es que para llegar los señalamientos son pocos, el camino de entrada es horrible, lodoso, se atascan los autos. Y así como lo observamos si no es con camioneta no entras. El personal es atento y servicial pero creo que insuficiente.
Stayed 4 nights in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El acceso al hotel está en muy malas condiciones, riesgo de atascarse con el barro para él que trae auto. La recepción de huéspedes no hay, tiene que bajar al área de restaurante a buscar al personal para que te atiendan. La instalaciones hermosas, el lugar maravilloso y la comida buena.
Stayed 2 nights in Jul 2024

4/10 Poor

Albino Alvarez

Disliked: Cleanliness, amenities, property conditions & facilities
Muy caro el hospedaje. Sus instalaciones no lo ameritan. Falta un supervisor de instalaciones. Un gerente que vigile todo el funcionamiento del hotel. Los trabajadores hacen su mejor esfuerzo pero nadie los supervisa. Los dueños del luigar están ausentes. Sus teléfonos del hotel no funcionan. Nunca pudimos comunicarnos con ellos desde la Ciudad de México.
Stayed 7 nights in Jul 2024

8/10 Good

Karla Karina

Liked: Cleanliness, staff & service, property conditions & facilities
En si el hotel está magnífico, excelente personal , la comida súper rica , limpieza , todo muy bien ! Solo que se batalla en dar con la propiedad , no hay señalización hacia el hotel, el GPS te manda por otra entrada que no es. Lo demás de 10 !
Stayed 2 nights in Jul 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A la llegada nos dieron una habitación provisional (que no contaba con las condiciones adecuadas), toda vez que no tenían registrada nuestra llegada, tampoco tenían bebidas (muy limitadas opciones de cerveza en específico) y comida que ofrecían en la carta (como cochinita pibil). Asimismo no hay nadie que te atienda en recepción. Las palapas estaban sucias, sin limpiar. Al segundo día nos cambiaron de habitación y la regadera de la habitación no tenía potencia, tampoco nos pusieron ropa de cama completa (sábana de cajón), solo dos sábanas planas que se hacían bolas y terminamos durmiendo sobre el cubre colchón). Las instalaciones en general están muy abandondas, pero tienen una ubicación súper en la laguna (una de las cosas que valen la pena). La único rescatable es la excelente atención de Gerardo y Toño, que trataron en todo momento de hacer lo mejor con lo que tenían.
Stayed 3 nights in Jul 2024

6/10 Okay

AUGUSTO

Liked: Property conditions & facilities, room comfort

Mal cambio de administracion

Derivado del cambio de administracion la estancia no fue del todo la esperada, demaciados mosquitos en recepción y habitaciones, no ofrecen repelente en recepción ni cuentan con Copal para auyentarlos, no hicieron la limpieza del cuarto un día y a la habitación de a lado que era de mis hijos si la hicieron,los kayak que antes no cobraban ahora se cobran.
Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Stayed 4 nights in Jul 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service

Amazing location, needs some improvements

Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water. The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road. Bring bug spray, mosquitoes are so bad. No water pressure for shower or sink and it smelt awful, like sulphur.
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien pero muchos mosquito y se fue la luz
Stayed 2 nights in Jul 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace falta mantenimiento a las instalaciones. Deberían de hacer recomendaciones acerca de llevar repelente, carros chicos difícilmente pueden acceder al hotel (el camino no está pavimentado, hay un par de subidas complicadas, y si está lloviendo lo hace más complicado), además de que no hay alumbrado público. El personal es sumamente amable!
Stayed 4 nights in Jun 2024

8/10 Good

Adriana Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, zona tranquila y privada.
Stayed 4 nights in Jun 2024

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accès difficile. Loin de tout. Très belle chambre avec de grandes baies face à la lagune. Bonne restauration. Accès à la lagune difficile (marches glissantes et beaucoup de cailloux dans l'eau) ... donc baignade délicate
Stayed 2 nights in Feb 2024

10/10 Excellent

MARLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Súper lindo lugar
Stayed 2 nights in May 2024

10/10 Excellent

CIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía!
Stayed 1 night in May 2024

10/10 Excellent

karla gomez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es perfecto, tiene el equilibrio entre la comodidad y el estar cerca de la naturaleza. Todo el personal súper amable. Las instalaciones y el servicio fe restauranteñ, excelentes. sin lugar a dudas la mejor opción para desconectarte y disfrutar unas plácidas vacaciones

10/10 Excellent

denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Au top. Petit établissement caché dans la verdure avec un accès à la lagune des plus photogéniques. Excellente restauration. Chambres spacieuses,propres, confortables. Personnels accueillant. Kayaks à disposition. Seul bémols, service un peu lent et accès difficile. Mais ça passe avec une berline. Je recommande vivement.
Stayed 2 nights in Apr 2024

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