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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property
Lakefront hotel with free breakfast and spa services

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Garden
Exterior
Exterior
Building design
Deluxe Room, 1 King Bed, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 40.88 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 43.74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Premier Suite, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 77.19 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 43.74 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Lake view

Elite Room, 1 Queen Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 45.57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio

Royal Suite, 1 King Bed, Terrace, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 77.19 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 115 reviews
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About the neighborhood

Map
609 Costera, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 2 min walk - 0.1 miles
  • Cenote Cocalitos - 2 min drive - 0.7 miles
  • Municipal Spa of Bacalar - 5 min drive - 2.7 miles
  • Fort of San Felipe - 5 min drive - 2.9 miles
  • Laguna Bacalar Ecological Park - 7 min drive - 3.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Ajal - ‬6 min drive
  • ‪Las Quekas Bacalar - ‬5 min drive
  • ‪Taqueria el Trompo de K'los - ‬6 min drive

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

Upscale hotel remodeled in 2024 and located near Lake Bacalar
You can look forward to free continental breakfast, a coffee shop/cafe, and a garden at Azulea Bacalar Hotel & Spa - Lagoon Front. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • A porter/bellhop, luggage storage, and outdoor furniture
  • A water dispenser
Room features
All guestrooms at Azulea Bacalar Hotel & Spa - Lagoon Front feature thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 55-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool?

Yes, this property has an outdoor pool.

Is Azulea Bacalar Hotel & Spa - Lagoon Front pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-out is at noon.

Where is Azulea Bacalar Hotel & Spa - Lagoon Front located?

Situated on the waterfront, this hotel is within a 10-minute walk of Cenote Azul and Lake Bacalar. Cenote Cocalitos and Cenote Esmeralda are also within 1 mi (2 km).

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Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great location and comfortable rooms
Stayed 5 nights in May 2025

10/10

Wonderful relaxing get away!
Stayed 1 night in Feb 2025

10/10

Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024

10/10

Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025

10/10

Very clean, safe and walkable
Stayed 3 nights in Nov 2024

10/10

Perfect prio
Stayed 2 nights in Feb 2025

10/10

Muy lindo el lugar, tranquilo, acceso a la laguna caminando de tu habitación, la vista espectacular
Stayed 3 nights in Jun 2025

10/10

Hermoso lugar
Stayed 4 nights in Apr 2025

10/10

Excelente estancia y hermosa lugar
Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 4 nights in Feb 2025

8/10

El desayuno muy rico, tener agua a disposición, los espacios, diseño. Quizá falta limpieza en su lago estancado. Si tuve un tema de seguridad ya que entregaron mi habitación a otros huéspedes y estaba yo dentro de ella. Argumentaron que los huéspedes nuevos tomaron la llave máster (eso es aún más grave), pero aún así creo que debieron acompañarles y asignarles ellos la correcta. Falta marcar las llaves y una simple disculpa no arregla el mal momento, debieron hacerme sentir más cómoda o algo…
Stayed 3 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Excelente lugar para descansar . El.precio lo vale por las instalaciones
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Jan 2025

6/10

Cara para lo que ofrece..
Stayed 1 night in Dec 2024

4/10

Hotellet var langt fra 5 stjerner men servicen var bra. Alt i alt overpriset for tilstanden det er i nå.
Stayed 2 nights in Dec 2024

8/10

Stayed 2 nights in Nov 2024

6/10

Stayed 5 nights in Nov 2024

6/10

Stayed 2 nights in Dec 2024

10/10

Staff were very kind. The place was kept clean.
Stayed 3 nights in Oct 2024

10/10

Excelente estancia
Stayed 1 night in Aug 2024

2/10

No te sientes, comodo a la hora de llegada y salida.. casi casi te estan corriendo..
Stayed 1 night in Aug 2024

10/10

Heeeerlijk! Prachtig hotel aan het meer, omringd door groen landschap. Pure rust. Super vriendelijk personeel en de kamers zijn super mooi. Gelegen net buiten het drukkere centrum wat ook perfect is. Slechts 5’ met auto. Gratis paddle boards ook ter beschikking.
Stayed 2 nights in Aug 2024

8/10

Stayed 1 night in Jul 2024