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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property
Adults-only hotel with a marina and spa services

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Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Front of property
Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, sun loungers
Exterior
Deluxe Room, 1 King Bed, Bathtub, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Deluxe Room, 1 King Bed, Private Pool, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Minibar (some free items)
Smart TV
  • Lagoon view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • Lagoon view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • Lagoon view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • Lagoon view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

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  • Parking included
  • Free WiFi
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9.8 out of 10, Exceptional, 115 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

About the neighborhood

Map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 1 min walk - 0.0 miles
  • Cenote Cocalitos - 1 min drive - 0.5 miles
  • Municipal Spa of Bacalar - 4 min drive - 2.5 miles
  • Fort of San Felipe - 5 min drive - 2.7 miles
  • Laguna Bacalar Ecological Park - 6 min drive - 3.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 33 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Ajal - ‬6 min drive
  • ‪Las Quekas Bacalar - ‬5 min drive
  • ‪Taqueria el Trompo de K'los - ‬6 min drive

About this property

Amainah Bacalar Hotel Boutique - Adults Only

Upscale hotel near Cenote Cocalitos
Located close to Fort of San Felipe and Canal de los Piratas, Amainah Bacalar Hotel Boutique - Adults Only provides a marina, a poolside bar, and a terrace. Active travelers can enjoy cycling, sailing, and motor boating at this hotel. Treat yourself to a sports massage or other spa services. Enjoy onsite activities like boat tours and kayaking. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a bar.
Additional perks include:
  • An outdoor pool with free cabanas and sun loungers
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and express check-out
  • Beach umbrellas, outdoor furniture, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • 43-inch Smart TVs with premium channels
  • Wardrobes/closets, a personal chef, and griddles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Amainah Bacalar Hotel Boutique - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.

Is Amainah Bacalar Hotel Boutique - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Amainah Bacalar Hotel Boutique - Adults Only?

Self parking and extended parking are free at this property.

What time is check-in at Amainah Bacalar Hotel Boutique - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Amainah Bacalar Hotel Boutique - Adults Only?

Check-out is at noon.

Where is Amainah Bacalar Hotel Boutique - Adults Only located?

Situated on the waterfront, this hotel is 0.2 mi (0.3 km) from Cenote Cocalitos and within 3 mi (5 km) of Fort of San Felipe and Canal de los Piratas. Laguna Bacalar Ecological Park and Laguna Milagros are also within 16 mi (25 km).

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Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 363 out of 420 reviews
Rating 8 - Good. 35 out of 420 reviews
Rating 6 - Okay. 17 out of 420 reviews
Rating 4 - Poor. 2 out of 420 reviews
Rating 2 - Terrible. 3 out of 420 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Beautiful serenity on the lagoon of Bacalar. Amenities are beautiful, and this is a 5 star luxury property that will call us back again and again.
Stayed 3 nights in May 2025

10/10

I love the way it was personalized and relaxing. Where you set your own pace and do what you want. The resort was very beautiful and just amazing. The town was small and felt like home, thank you for the trip.
Stayed 6 nights in Jun 2025

10/10

Beautiful property and Nancy was amazing! Everything was and everyone was thoughtful and went out of their way to assist us
Stayed 4 nights in May 2025

10/10

This hotel is amazing have atayed here twice and will not book woth another.
Stayed 1 night in Mar 2025

10/10

This place is a paradise in paradise. The whole place is immaculate starting with service. Everyone is very friendly and attentive. The rooms are clean and well maintained and save the best for last the food at Vicero a restaurant inside house is delicious. I would definitely recommend this place especially for couples.
Stayed 4 nights in May 2025

10/10

A magnificent magical place. Staff incredibly attentive. The whole place brings peace and balance. Thank you!
Stayed 7 nights in Apr 2025

10/10

Hotel was very nice and everyone was helpful. Jesus at the front desk was great! Highly recommend this hotel.
Stayed 3 nights in Feb 2025

10/10

Everything about this place spells relaxation. The rooms, the staff and the view is great and I had a lovely time. The staff are helpful and the lagoon is beautiful
Stayed 2 nights in Feb 2025

10/10

We loved everything about our stay. The room was beautiful, the view was amazing, the food and drink delicious, and the staff were excellent and went above and beyond.
Stayed 2 nights in Jan 2025

10/10

The property is beautiful and very modern. Staff is so friendly and helpful. Would go back to Bacalar just to stay at this property.
Stayed 2 nights in Feb 2025

10/10

I travel whit Expedia is great hotel the food is great great the staff is great
Stayed 1 night in Jan 2025

10/10

Excellent location, staff is very friendly and ready to help. You feel welcome and well taken care of. Will come back soon definitely!
Stayed 4 nights in Mar 2025

10/10

Excellent location and service
Stayed 4 nights in Dec 2024

10/10

This place was absolutely lovely! The view was stunning & the staff was outstanding! Lazaro & Ricardo were super attentive and make sure we had everything we needed at all times. Thank you for a great stay. We will be back.
Stayed 1 night in Feb 2025

10/10

Beautiful hotel design and vibe, super friendly staff, great views. Romantic and tranquil with just enough vibe.
Stayed 2 nights in Jan 2025

10/10

Amazing staff.
Stayed 5 nights in Feb 2025

10/10

Great hotel and service
Stayed 1 night in Nov 2024

10/10

Wonderful boutique hotel on a gorgeous lake. Staff was amazing. Always very attentive and helpful. Would recommend to all!
Stayed 9 nights in Feb 2025

10/10

Great stay. Very nice hotel and surroundings. Beautiful view from our room. Good restaurant at site. Excellent breakfast.
Stayed 1 night in Jan 2025

10/10

Good room quiet great view
Stayed 2 nights in Nov 2024

10/10

2nd time in Bacalst and this blacr was great! Stsff super friendly and very good service. Room was very nice and clean
Stayed 2 nights in Feb 2025

10/10

Great hotel with a very friendly staff. Amazing views and excellent food
Stayed 1 night in Oct 2024

10/10

The most beautiful hotel in Bacalar! Clean and quiet with fantastic views and wonderful people who really value their work. Great food experience and beautiful views of the water.
Stayed 4 nights in Dec 2024

10/10

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Stayed 3 nights in May 2025

10/10

Out of this world! I still feel like it was a dream. Absolutely no notes
Stayed 2 nights in Apr 2025