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Hotel Aldea 19 Bacalar

3.0 star property
Unwind by the water’s edge or indulge in local flavors. With shopping and dining options nearby, your tranquil retreat awaits.

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Photo gallery for Hotel Aldea 19 Bacalar

A pathway lined with lush greenery and palm trees, leading to a body of water. - Hotel Aldea 19 Bacalar (Bacalar)
A modern hotel room with a large bed, a wooden accent wall, and a view of the outdoors. - Hotel Aldea 19 Bacalar (Bacalar)
Two people sitting at a wooden table with plates of food and drinks, overlooking a body of water with a dock and a small boat in the background. - Hotel Aldea 19 Bacalar (Bacalar)
A resort with a pool area, lounge chairs, and a wooden deck. - Hotel Aldea 19 Bacalar (Bacalar)
An outdoor bar area with a counter and bar stools, a palm tree, and string lights. - Hotel Aldea 19 Bacalar (Bacalar)
On the waterfront, Hotel Aldea 19 Bacalar offers a serene escape with continental breakfast and shopping on site. Enjoy a family meal at RAIZ BACALAR restaurant or unwind at the beach bar, while staying connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Duplex, 1 Bedroom

Two beds with beige and blue bedding, a stone-patterned wall, and a window with blue curtains.

Family Duplex, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Single Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television mounted on the wall, and a window with curtains.

Traditional Single Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

A modern hotel room with a large bed, a wooden accent wall, and a view of the outdoors.

Deluxe Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Bacalar, Hotel Aldea 19 Bacalar is on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Costera, Bacalar, QROO, 77933

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    1 min walk - 0.1 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    5 min drive - 2.0 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    6 min drive - 2.3 miles
  • Municipal Spa of Bacalar
    5 min drive - 1.6 miles
  • Zócalo
    6 min drive - 2.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Restaurants

  • Albahaca
    13 min walk
  • Navieros Bacalar
    4 min drive
  • Pizzeria Bertilla
    4 min drive
  • La Trattoria 46
    4 min drive
  • Mexa de Barrio
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • RAIZ BACALAR

Things to do

  • Shopping

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On a private beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Aldea 19 Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Aldea 19 Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Aldea 19 Bacalar?

Check-out is at noon.

Where is Hotel Aldea 19 Bacalar located?

Situated on the waterfront, this hotel is within a 15-minute walk of Lake Bacalar, Cenote Negro, and Cenote Esmeralda. Municipal Spa of Bacalar and Cenote Cocalitos are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Aldea 19 Bacalar Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 44 out of 59 reviews
Rating 8 - Good. 10 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

Reviews

Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground’s impeccable The staff so friendly The hotel room delightful and the view and access to the lagoon AMAZING !!! It far surpassed my expectations HAPPY HAPPY HAPPY
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, well kept boutique with great staff and position on the lake
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Francisca

Liked: Amenities
It is quiet and is in front of the lagoon. The facility is clean and the staff is very helpful
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quietness was great!!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and great service - they allowed us to have our wine on the property - no corking fee! Would come back? Absolutely!!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small hotel on the lake

We walked into the town, though it is a longish half an hour walk. Our room has a patio overlooking the lake. It also overlooked the staff drinks breakfast station :(. Our room and bathroom were well appointed. Shame you have to choose between juice or fruit at breakfast, or pay extra. You can swim in the lake, or relax at sunbeds or the hammocks. The hosts also offer competitively priced catamaran trips.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes tbe property. Front desk girls. Diane and Karen. Raiz resraurant and b@r , Ruby, Ashley and the ones i didn't get their names. Beautiful people. Helpful and kind. Cleaning staff do a fantastic job. All in all worth every dollar and much much more.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights (a water view room with king bed a partial view room with 2 beds) Both rooms were extremely clean and comfortable. We had daily housekeeping which was a plus. The daily breakfast was very nice. The dock and palapa were very nice (& sturdy). I was a little disappointed that we were told the restaurant only serves the "included breakfast" and no other menu items. I was looking forward to eating the food that I keep seeing on the social media photos. One reason I chose this hotel was because they serve breakfast and lunch, only to find out that is not the case. The bar closed at 7pm, but online it shows 8pm. Not deal breakers, but perhaps the info should be updated accordingly. If you don't feel like going to town, there is a fabulous restaurant/bar that is about a 5 minute walk, I highly recommend- Chiltepin Marisquillos. Taxis for hotel to town are only 80 pesos each way.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender and was great think her name was Ruby. Overall a great stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Bacalar. Right at the lagoon. Rooms were clean and spacious. Staff were very helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel to the max, very comfortable room, walking distance to the lake literally just a few steps from our room to the water. The staff very friendly and accommodating. We ordered 2 sandwiches with fries for lunch and it was delicious. We will definitely coming back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sigifredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, we will be back soon. Highly recommended.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing would definitely come back. Just not on a Wednesday!
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

ARIEL MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stairs to lower property rooms was somewhat difficult to conquer, however beening in our upper seventies was mostly are problems
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Dafne Nicté

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar increíble, el servicio, habitaciones desayuno, todo perfecto. Y la vista mas increíble.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Serge

muy bonito
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

igor

Liked: Cleanliness, amenities, property conditions & facilities
La habitación bien , todo excelente pero la habitación es muy ruidosa porque hay un baño al otro lado de la pared y se oye todo
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Gerardo Leal

Bastante promedio el hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Limpieza y atencion
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities
Hotel tres charmant en bord de lagune. La chambre etait parfaite. Je recommande
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Luis Cano

Liked: Cleanliness, amenities
El desayuno riquisimo, persobal muy atento
Stayed 2 nights in Sep 2025