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Deluxe Apartments Azure

2.0 star property
Suburban aparthotel in Bacalar with an outdoor pool

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Photo gallery for Deluxe Apartments Azure

Interior detail
Bed sheets
Deluxe Suite, Pool View | Private kitchen | Full-size fridge, paper towels
Exclusive Apartment | Living area | 32-inch flat-screen TV with cable channels
Shower, rainfall showerhead, towels, soap

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Outdoor Space
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Exclusive Apartment

Bed sheets

Exclusive Apartment

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
Rainfall showerhead
Private bathroom
2 living rooms
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Suite, Pool View

Deluxe Suite, Pool View | Bed sheets

Deluxe Suite, Pool View

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Living room
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Balcony

Bed sheets

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Living room
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
C. 44 por 19b, Donaldo Colosio,, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 14 min walk - 0.8 miles
  • Fort of San Felipe - 3 min drive - 1.1 miles
  • Municipal Spa of Bacalar - 4 min drive - 1.6 miles
  • Cenote Negro - 5 min drive - 1.8 miles
  • Cenote Cocalitos - 7 min drive - 3.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬14 min walk
  • ‪Yerbabuena - ‬3 min drive
  • ‪Madre Masa - ‬3 min drive
  • ‪Taquería Ortega - ‬8 min walk

About this property

Deluxe Apartments Azure

Suburban aparthotel in Bacalar with an outdoor pool
An outdoor pool and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers a refrigerator, a rainfall shower, and a flat-screen TV with cable channels. Housekeeping is available on request.
Deluxe Apartments Azure offers 17 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Food and drink

  • Full-sized refrigerator/freezer
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Outdoor furniture
  • Terrace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Limited-hour front desk

Location highlights

  • In a village
  • In the suburbs

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 17 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property Registration Number ECA161130H81

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Deluxe Apartmets Azure
Deluxe Apartments Azure Bacalar
Deluxe Apartments Azure Aparthotel
Deluxe Apartments Azure Aparthotel Bacalar

Frequently asked questions

Does Deluxe Apartments Azure have a pool?

Yes, this property has an outdoor pool.

Is Deluxe Apartments Azure pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Deluxe Apartments Azure?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Deluxe Apartments Azure?

Check-out is at 11:00 AM.

Where is Deluxe Apartments Azure located?

Situated in the suburbs, this aparthotel is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Polytechnic University of Bacalar and Fort of San Felipe are also within 2 mi (3 km).

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Deluxe Apartments Azure Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 49 reviews
Rating 8 - Good. 9 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

José Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is nice but far from the lagoon
Stayed 5 nights in Mar 2025

10/10 Excellent

juan casas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean big rooms really enjoyed our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Diana Isabela

Liked: Cleanliness, amenities, property conditions & facilities
The facilities of the Family Suite were very well designed and equipped. However, the common areas such as the stairs and hallways require cleaning. The main issue during both nights was the noise. With no security staff on duty, there was no rest at all—parties went on until 3 AM. The issue was reported, but no proper follow-up was given. There were speakers, mariachi music, and people in the pool outside the allowed hours. Due to this lack of control, I will not be returning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, room comfort, communication
Very nice property with the right location. Everything you need to see in Bacalar is 5 to 6 minutes drive. Very centric, clean and Jose was very helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Jade

Liked: Cleanliness, room comfort, communication
Excellent Apartments proveerá, very helpful staff. Wifi strong, strong hot water. Large 2bedroom 2 bath room with kitchen very nice.
Stayed 1 night in May 2024

10/10 Excellent

GERMÁN

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Communication upon your arrival, great room and with a pool! The only thing is you have to cross the highway in order to get to the lagoon, besides that everything was perfect.
Stayed 1 night in May 2024

8/10 Good

MARILYN

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very clean and attractive. There was a problem getting into the building as no one answered the door even though I came when I told them I’d be there. I had to wait in the heat outside for about 10 minutes and their voicemail wasn’t set up to receive messages. The pool was turning green on our first day, then became more green on the second. They did clean it on the third day, however. Since there’s a kitchen in the unit, there should be a proper cutting board. There were knives, spatulas and other things to make breakfast but it was weird not having something to cut fruits and vegetables on. Also, having salt would be nice. But overall, it was fine and the bed was comfy and water pressure was good.
Stayed 3 nights in May 2024

10/10 Excellent

Hiram Ernesto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy excelente, la habitación es enorme.
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and Spacious rooms with great parking.
Stayed 1 night in May 2025

10/10 Excellent

Alesiram

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, muy recomendable
Stayed 2 nights in May 2025

10/10 Excellent

Alesiram

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, las personas que nos atendieron, muy amables.
Stayed 3 nights in May 2025

8/10 Good

Adrián

Liked: Cleanliness, amenities, property conditions & facilities, communication
la propiedad y la atención es sensacional, solo me gustaría comentar que los colchones de la habitación que nos toco son algo incomodos. Gracias, es muy reocmendable
Stayed 5 nights in Apr 2025

10/10 Excellent

Leonardo Gutiérrez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Demasiado bonito. Costo calidad supera la calidad. Demasiado lindo
Stayed 3 nights in Mar 2025

6/10 Okay

Sophie

Liked: Cleanliness, communication
Petit hôtel neuf situé à l'extrémité de la ville. Points négatifs: - très mal insonorisé (omme plusieurs hôtels au Mexique), nous entendons les camions de la rue principale toute la nuit - odeur d'humidité persistante dans la chambre, très désagréable même le lendemain matin - prise de courant non installée (trou dans le mur), finition bâclée - piscine avec eau trouble - shampoing qui ne mousse pas et aucun revitalisant (impossible de se laver les cheveux longs) - pas de lampe sur table de chevet, seulement des spots au plafond (impossible de lire ou lire) - seulement une prise pour charger les cellulaires - pas de réceptionniste autre que la femme de ménage qui ne parle que l'espagnol - entrée à l'avant barrée (il faut rentrer par l'arrière, aucune indication) - très petit TV et difficile à regarder à partir du lit, une taille plus adéquate aurait été logique - rapport qualité-prix décevant (le nom de l'hôtel est "deluxe", nous cherchons pourquoi) - secteur éloigné du centre où sont les principaux restaurants Points positifs: - très grande chambre - jolie petite cour avec piscine, chaises longues - lit et oreiller confortable
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente estancia lugar comodo
Stayed 2 nights in Mar 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, room comfort, communication

Hotel nuevo y cómodo

Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Gena

Stayed 4 nights in Jan 2025

8/10 Good

Luis Daniel

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Dec 2024

10/10 Excellent

Jonathan Fernando Lopez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un lugar increíble para poder quedarse en Bacalar, lugar súper limpio, está totalmente nuevo y moderno, la atención de Jose increíble, no cabe duda que volveremos, muchas gracias por las recomendaciones
Stayed 5 nights in Nov 2024

10/10 Excellent

Hagen

Liked: Cleanliness, amenities, room comfort, communication
Ein sehr schönes großes Apartment mit einem tollen hellen Schlafzimmer. Für uns als Familie war es wunderbar geräumig. Der Pool ist in ein paar schritten zu erreichen. Die menschen vor Ort waren stets höflich und angenehm.
Stayed 9 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Nov 2024

6/10 Okay

Maxwell

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
No hay quien te reciba el muchacho que cuida nunca está , cualquier cosa que necesitas no hay nadie solo se da sus vueltas el chavo no hace la limpieza es extra $ Es como estar solo el Hotel bien
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es servicio fue excelente.
Stayed 6 nights in Jun 2024

6/10 Okay

Fleur Anne

Disliked: Communication

Pire séjour à Bacalar

Nous avons attendus 10min à la porte avant que l’on vienne nous ouvrir. Le numéro de téléphone indiqué ne fonctionnait pas. L’appartement donné était correct mais le bon nombre d’ustensiles de vaisselles n’avait pas été vérifié (manquait 2 verres, 2 assiettes, les tasses, casserole…). Tous les ustensiles sont en plastique et en état plus que passable. Nous avons du réclamer les indications pour la propriété, car rien ne nous a été donné une fois les clefs remises. C’est à vous de vous débrouiller sur place. Personne n’est à l’accueil, nous n’avons croisé quelqun que pour le Check in/out. Le numéro de téléphone ne répond jamais. La piscine est rarement filtrée (pourtant le courant fonctionne) et pas nettoyée (vu que personne ne passe dans ce resort) L’appartement est grand mais très sonore (portes, electro ménager, pluie) Les chiens abois une partie de la nuit et nous entendions tout. La plupart des chambres ne sont pas occupées ni rangées ou entretenue si vous n’êtes pas dedans. Très excentré, difficile de trouver des taxis juste à côté.
Stayed 3 nights in Aug 2024

6/10 Okay

Ana Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy espacioso y limpio el lugar, personal muy agradable y buena comunicación
Stayed 2 nights in Jul 2024