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D LUXURY HOTEL BAKALAR

Property class: 2

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Room - D LUXURY HOTEL BAKALAR (Bacalar)
Bathroom - D LUXURY HOTEL BAKALAR (Bacalar)
Front of property - D LUXURY HOTEL BAKALAR (Bacalar)
Room - D LUXURY HOTEL BAKALAR (Bacalar)
Room - D LUXURY HOTEL BAKALAR (Bacalar)
Close to Laguna Bacalar Ecological Park, D LUXURY HOTEL BAKALAR provides amenities like a garden and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

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Showing 3 of 3 rooms

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Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Basic Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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Room

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the neighborhood

Bacalar Centro, a neighborhood in Bacalar, is home to D LUXURY HOTEL BAKALAR. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Bacalar travel guide
Map
Avenida 3, 619, Bacalar, QROO, 77930

What's nearby

  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    1 min walk - 0.1 miles
  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    2 min walk - 0.1 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    7 min walk - 0.4 miles
  • Zócalo
    2 min walk - 0.1 miles
  • Municipal Spa of Bacalar
    6 min walk - 0.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Restaurants

  • Navieros Bacalar
    4 min walk
  • La Trattoria 46
    2 min walk
  • I Scream Bar
    3 min walk
  • Mr. Taco
    3 min walk
  • Pizzeria Bertilla
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom

Entertainment

  • 53-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for MXN 150 per stay

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: MXN 150 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is D LUXURY HOTEL BAKALAR pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at D LUXURY HOTEL BAKALAR?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at D LUXURY HOTEL BAKALAR?

Check-out is at noon.

Where is D LUXURY HOTEL BAKALAR located?

Located in Bacalar Centro, this hotel is steps from Fort of San Felipe and Lake Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

D LUXURY HOTEL BAKALAR Reviews

8.8

Excellent

8.6

Cleanliness

8.6

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 12 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property was close to the lagoon, if you want to go in the water you need to pay a resort to enter. I liked that is was close to the center of town which you had to go to for meals. The town is very small. I liked that it was quite. There is street parking only. The young people running the place are very nice. There is no pool. I didnt like that the front doors were locked with a chain and we could not leave until someone arrived in the morning.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

A stench of mould and mildew

Unfortunately our room smelled very very strongly of mould and mildew. We had to go and buy air freshner it was that bad. When we moved to our next hotel we could still smell it in all our clothing and luggage. There is no ventilation at all from the bathroom - It is completely internal with no extractor. Bed was comfy and location is good.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

I liked the fact that is centrally located, very clean and the staff was extremely attentive…good place to stay
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and people. Only improvement would be to have a mini-refrigerator in the room.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city center
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the syaff is very good
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location and friendly staffs. I have to use the Google Translator bcause I don't speak Spanish and they don't speak English. -:)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
2 blocks for main square. Simple room but very clean
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Google maps takes you to the wrong place. It’s just a basic place.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent. It's right on the edge of the town center so it's very walkable around there. The room was very clean.. The rooms and hotel are very basic. Only one old couch in the lobby. The room had one little table. The is a shared refrigerator is on the roof of the hotel.. The staff is great, very warm and welcoming
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Paradis

Bacalar is just a big wow. The service at the Hotel was very friendly and helpfull. The hotel looks like it was renovated but it's missing a little fridge in the room, place to relax (no pool, no relaxing area with chairs and table) so it's impossible to relax at the hotel. Hotel was closed to almost everything.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Rough and ready, basic charm. Clean, with kind bed, bathrooms a bit rough. But we only needed a bed for 2 nights to enjoy the beautiful Bakalar! The service was absolutely 💯 Price reflexes the expectation so as llong as your low maintenance this property will suite you 😉 Walking dista ce to the little town and all the activity providers. You must do a pontoon tour of the Seven Colours
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
A Minus. Tiny bathroom. Narrow stairway with no handrail. I'm 68, I use them.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and location

For the price (55 usd in 2024) this was excellent value. Excellent location and very clean. The sheets appeared stained with some kind of oil- but they were clean. I complained thinking they were dirty, and staff went above and beyond. I was invited to look at the available rooms and pick a new room. Floors and bathroom were all impeccably clean. I was just being demanding. I speak Spanish so had no problem with the kind staff but I think some do not speak English. Rooftop is not finished yet but when it is, they will have an amazing view of the lake.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var absolut det bästa hotellet jag besökt, och det är många.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Muy buena opción
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
ME GUSTA
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y precio justo por el servicio ofrecido
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Lo mejor de esta propiedad es su ubicación. Es increíble. El concepto del hotel es interesante pero la limpieza no es tan buena. Muchos se escudan por el hecho de que la tarifa es baja pero en la industria de la hotelería la limpieza debería ser el mejor servicio no importa que tarifa y que categoría tenga un hotel. Los muebles del baño se ven muy envejecidos y dañados, escaleras, areas públicas con mucho polvo debido al estilo del piso se nota mucho. Y la habitación fué trapeado con algo sucio que daba mal olor. No obstante, el servicio de los chicos de recepción siempre fué destacado y muy atentos a todo. Amo Bacalar, pero no hay obra pública, las calles sucias y con mucha basura, incluso fuera de este hotel. Los camiones que construyen el tren maya no son pretexto, cada quien debería ser responsable de barrera afuerita de su casa y sus negocios.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sale, dégueulasse, mal propre rien de plus a dire sauf de pas coucher la
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
La ubicación es perfecta ya que se encuentra muy céntrico
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
A la habitación le hace falta un tocador, espejo, bote de basura, la limpieza del baño es mala, me entregaron la habitación con el baño con cabellos y hongos en las esquinas. El segundo día de estancia no realizaron la limpieza y cuando les dije la chica de la recepción se molesto, la subieron a hacer solo por encima, el baño lo dejaron sucio. Necesitan mejoras esos aspectos del hotel.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil ubicación, cerca del muelle
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de los trabajadores del hotel.
Stayed 4 nights in Jun 2024