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BoaBoa Bacalar

2.5 star property
Lakefront hotel in Bacalar with spa services

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Photo gallery for BoaBoa Bacalar

Deer | Terrace/patio
Heron | 1 bedroom, minibar, in-room safe, free WiFi
Heron | Living area
Monkey | Terrace/patio
Boa Residence | Private kitchen | Espresso maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Hummingbird

Hummingbird | 1 bedroom, minibar, in-room safe, free WiFi

Hummingbird

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Detached private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Toucan

Toucan | 1 bedroom, minibar, in-room safe, free WiFi

Toucan

Highlights

Furnished balcony
Individually furnished
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Falcon

Falcon | 1 bedroom, minibar, in-room safe, free WiFi

Falcon

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deer

Deer | 1 bedroom, minibar, in-room safe, free WiFi

Deer

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Yard
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heron

Heron | 1 bedroom, minibar, in-room safe, free WiFi

Heron

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Armadillo

Armadillo | 1 bedroom, minibar, in-room safe, free WiFi

Armadillo

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Yard
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
  • Sleeps 2
  • 1 King Bed

View all photos for Boa Residence

Boa Residence | Private kitchen | Espresso maker

Boa Residence

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Yard
Air conditioning
Fan
2 bedrooms
2 bathrooms
Rainfall showerhead
Espresso maker
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Iguana

Iguana | 1 bedroom, minibar, in-room safe, free WiFi

Iguana

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Tapir

Tapir | 1 bedroom, minibar, in-room safe, free WiFi

Tapir

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Turtle

Turtle | 1 bedroom, minibar, in-room safe, free WiFi

Turtle

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Pheasant

Pheasant | 1 bedroom, minibar, in-room safe, free WiFi

Pheasant

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Manatee

Manatee | 1 bedroom, minibar, in-room safe, free WiFi

Manatee

Highlights

Deck/patio
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Monkey

Monkey | 1 bedroom, minibar, in-room safe, free WiFi

Monkey

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Jaguar

Jaguar | 1 bedroom, minibar, in-room safe, free WiFi

Jaguar

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Fan
Separate bedroom
Private bathroom
Rainfall showerhead
Espresso maker
Minibar
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 11 min walk - 0.6 miles
  • Fort of San Felipe - 3 min drive - 0.9 miles
  • Municipal Spa of Bacalar - 4 min drive - 1.4 miles
  • Cenote Negro - 5 min drive - 1.8 miles
  • Cenote Cocalitos - 7 min drive - 3.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬16 min walk
  • ‪Marisqueria el Taco Loco - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬7 min walk
  • ‪Finisterre Bacalar - ‬18 min walk
  • ‪Yerbabuena - ‬13 min walk

About this property

BoaBoa Bacalar

Hotel near Lake Bacalar
BoaBoa Bacalar provides amenities like a terrace and an art gallery on site. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), express check-out, and barbecue grills
  • Tour/ticket assistance, outdoor furniture, and a water dispenser
  • Wedding services, beach towels, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at BoaBoa Bacalar have thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and minibars.
Other amenities include:
  • Restaurant dining guides, in-room massages, and guidebooks
  • Fans, housekeeping, and electrical adapters/chargers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is BoaBoa Bacalar pet-friendly?

Yes, BoaBoa Bacalar allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 300 per pet, per stay. Service animals are exempt from fees.

How much is parking at BoaBoa Bacalar?

There is free parking nearby.

What time is check-in at BoaBoa Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at BoaBoa Bacalar?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is BoaBoa Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within 1 mi (2 km).

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BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 94 reviews
Rating 8 - Good. 13 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Stayed 5 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved absolutely everything about being at boa boa! such a dream. thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2024

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa Boa was our favourite stay this vacation. All of the staff were so welcoming and helpful. The property is beautiful and all of the rooms were wonderful. We had the best sleep in the king sized beds! Having access to the water and some free kayaks really added such a bonus to our trip. I highly suggest getting up early to watch the sunrise and do a little paddle. There was lots of street parking for our car and the neighbourhood was very quiet. We look forward to our next day at Boa Boa and can’t wait to see what these amazing folks do next with their artistic talents.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so close to the water!
Stayed 3 nights in Aug 2023

10/10 Excellent

Krisztina

Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice place. Very friendly staff. Would recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, Very ecological, A true touch of nature
Stayed 3 nights in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best we loved
Stayed 1 night in Jan 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on the lake

Excellent in every way! If you're looking for a spot away from town this is it! You will need a car or bike to get into town or can get food delivered. The breakfast is amazing and filling and can get you through most of the day !
Stayed 3 nights in Feb 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Super friendly and attentive staff! Awesome location with many amenities. Relaxing and calm. Great and unique rooms!!! Excellent breakfast surprise. We had a great time! Thank you and see you soon!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Dení

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

The room was perfectly located with a great view of the lagoon. It had a balcony where I enjoyed breakfast and coffee or a glass of wine at sunset. The room was clean and comfortable. Staff were super friendly, caring and flexible to requests. The docks next to the lagoon are magical places too.
Stayed 6 nights in Dec 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa boa is a beautiful property which is unique. The location is close to town but not really easily walkable due to the nature of the road which makes it a little inconvenient. Free kayaks were brilliant for sunrise. Breakfast is beautifully presented but unfortunately not to my partner's taste. Would have been better to provide an option on check in for what to deliver such as just additional toast/spreads instead of the oat and fruit bowl as it was ultimately wasted each morning. Room was comfortable, but very small, needed to unpack and repack bags on the deck. The WhatsApp communication was great and had we stayed longer we would have definitely chosen some of the activities on site. The boat trip organised through hotel was lovely.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the lagoon and with a beautiful view. The staff was great! so kind and helpful even before my arrival. We loved the cabin and the cute breakfast basket. If wanting to go to the city center you (or the staff) can just call or text a taxi, it’s a 10 min drive.
Stayed 2 nights in Sep 2023

8/10 Good

Ian

Liked: Staff & service, amenities, property conditions & facilities
Loved our room, the area was a bit quiet in terms of activities. The street was a bit rough and bumpy. But we would do it again
Stayed 3 nights in Apr 2024

2/10 Terrible

Atakan

Liked: Staff & service, amenities
Nice location and staff but we had a terrible night without any sleep. It’s too close to the highway and trucks will keep you up all night long.
Stayed 3 nights in Feb 2024

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at BoaBoa. Our room had a terrace overlooking the stunning lagoon, it was so nice chilling out there and also enjoying the breakfast that was delivered to the room every day. We took taxis in and out of town and they were reasonably priced (MXN 70 each way). It would have been great if the hotel had a small shop to buy snacks or drinks to make things a bit easier. The staff were friendly, but we didn't really see them beyond check-in as the reception is in a different area. Overall would highly recommend for a peaceful and relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay. A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable. Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and rooms.

Wow is all I can say. The beauty of this place surpassed my expectations. First Osmar who was the receptionist that day helped us immensely with everything we needed for our comfort. Clara, also a very sweet and helpful lady spoke great English helped us book extra nights and answered every question we had. Please, if you want a massage on the private dock on the lake with Emilio, do it, you won’t regret it. I am a massage therapist and I knew the moment he started the massage that he was very skilled, professional and talented at his profession. The dock on the lake is like heaven on Earth and the breakfast that comes delivered to your room every morning was super delicious and healthy. Also try Taco Loco around the corner for the best tacos in town. Very serene and lovely place to stay in Bacalar. The staff was the cream on top and you could text them for anything you needed and they will bring it to you room. I miss it there already and wish we had stayed more nights. They will also call you a taxi anytime you need one to get to town.
View from deck
Sunrise
Full moon
Lake View
Stayed 1 night in Jan 2024

10/10 Excellent

Angel

Liked: Cleanliness
Excelente lugar para relajarse, la atención es increíble
Stayed 2 nights in Jun 2025