Does Blue Palm Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Blue Palm Bacalar pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Blue Palm Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Where is Blue Palm Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

10/10 Excellent

Karina

Jun 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place.

Stayed 1 night in Jun 2025

10/10 Excellent

John

Aug 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal

Stayed 1 night in Aug 2025

10/10 Excellent

Kelli

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.

Stayed 3 nights in Jun 2025

10/10 Excellent

Lorraine

May 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.

Stayed 4 nights in May 2025

10/10 Excellent

Mark C. de

May 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay!

Stayed 2 nights in May 2023

10/10 Excellent

William

Sep 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Beautiful landscaping. Excellent food at the restaurant.

Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Aug 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see

Stayed 3 nights in Aug 2023

10/10 Excellent

Dianne

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.

Stayed 3 nights in Feb 2025

10/10 Excellent

kristi

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!

Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Feb 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing piece of paradise!

We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.

Stayed 5 nights in Jan 2025

10/10 Excellent

Mary

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!

Stayed 6 nights in Mar 2025

10/10 Excellent

Chris

Dec 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!

Stayed 4 nights in Dec 2023

10/10 Excellent

Susan

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel - Home away from Home.

My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly.

Stayed 4 nights in Dec 2024

10/10 Excellent

Tyler

Jan 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!

Stayed 3 nights in Dec 2023

10/10 Excellent

Patrick

Apr 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small 8 rooms perfect calm resort! Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!) Not to mention, we had the best service ever! The owners are exceptional, we will come back for sure! Thank you, Patrick and Vanessa

Stayed 3 nights in Mar 2024

10/10 Excellent

Timothy

Apr 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.

Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Aug 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning.

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Oct 23, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.

Stayed 2 nights in Oct 2023

10/10 Excellent

Jerome

Oct 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excellent! Nice team, Nice location, brand new property, beautiful swimming pool and deck: I will come back 😌

Stayed 2 nights in Oct 2023

10/10 Excellent

Brenda

Aug 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days.

Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Dec 8, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely Hotel! We stayed for 2 nights at this small, cozy, and nice hotel and it was the right choice. The staff was super friendly, we met other guests in the restaurant and they shared us also their positive feeling about the hotel. The food was good, especially the drinks. I would like to thank the two ladies in the reception for their kindness and attention. Definitely a great place to stay in Bacalar, we felt we spent the best two nights in Yucatan there 💚

10/10 Excellent

Sandra

Jan 29, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is fantastic! It’s central, has parking, beautiful pool, gorgeous rooms - so much care and attention has been put into this, and breakfast was the best so far. But, what makes this hotel really stand out is the service. The lady on reception was able to answer every question we had, and on arrival explained all the potential tours, restaurant recommendations, provided a map and gave us all the information we needed (in perfect English) - sadly we only had a day here. The owner ‘hosts’ breakfast welcoming and chatting to all guests, which is a really nice touch. He recommended a whole day of activities , which we followed, and it was fabulous. Very, very highly recommended. This is a must stay hotel.

Stayed 2 nights in Jan 2023

10/10 Excellent

Karina

May 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

What a stay! We enjoyed every second on the location, we typically don't stay in our hotel/resort much of our vacation time but this place feels so welcoming we enjoyed every second and spent more time than usual on site. The hammocks, in the gorgeous infinity pool was simply breathtaking, and so relaxful, the rooms are clean and have such a exquisite touch to them, making every room a private experience, however the absolute best was the service of the caring staff on site, genuinely you felt cared for, they offered help with smiles, and truly guided you to the best experience possible. Breakfast was served, so deliciously with service and a smile, we received an anniversary cake that was simply tasteful and the breakfast options that are included with the stay are yummy!!! We enjoyed knowing that staff is cared for and that they enjoy what they do, truly it shows. I'm eager to return and share this charming-location with all my family and friends. Its walking distance to the centro, and lagoon. We vacation quite a bit, but by far this place left us jaw dropped! We loved our stay. Thank You Blue Palm staff, Karina y Miguel

Stayed 3 nights in May 2023

10/10 Excellent

Chris

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Piotr

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

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