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Alma de Zorro

2.5 star property
Travelers find their haven at the shores of Lake Bacalar where refreshing pool dips and tranquil surroundings create perfect relaxation moments

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Photo gallery for Alma de Zorro

Outdoor pool - Alma de Zorro (Bacalar)
Front of property - Alma de Zorro (Bacalar)
Reception - Alma de Zorro (Bacalar)
Junior Double Room, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets - Alma de Zorro (Bacalar)
Front of property - Alma de Zorro (Bacalar)
Alma de Zorro offers a perfect balance of peace and adventure. Guests can unwind by the outdoor pool or venture to nearby Lake Bacalar for exploration. The property provides free in-room WiFi and self-parking for added convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 1 King Bed with Sofa bed, Terrace

Junior Room, 1 King Bed with Sofa bed, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Room, 1 King Bed with Sofa bed, Terrace

  • Lagoon view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room, Terrace

Junior Double Room, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Double Room, Terrace

  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Terrace

Standard Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Economy Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Bacalar is home to Alma de Zorro. Manatee Sanctuary is a popular attraction and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Municipal Spa of Bacalar are two other places to visit that come recommended. Visit our Bacalar travel guide
Map
Calle Ciricote Reg 8 Mza 249, 12, Bacalar, QROO, 77930

What's nearby

  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    6 min walk - 0.4 miles
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    3 min drive - 1.1 miles
  • San Felipe fort in Bacalar
    Fort of San Felipe
    4 min drive - 1.6 miles
  • Polytechnic University of Bacalar
    3 min drive - 0.9 miles
  • Zócalo
    4 min drive - 1.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Restaurants

  • asadero el establo
    13 min walk
  • Las Miches De La 1
    3 min drive
  • Marisqueria El Taco Loco
    3 min walk
  • 6 hermanos
    3 min drive
  • Xoloitzcuintle Bacalar
    3 min drive

About this property

Alma de Zorro

Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Alma de Zorro has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Alma de Zorro offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Rainfall showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

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Exterior detail
Mayanah Condohotel Bacalar
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  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 25 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Alma de Zorro Hotel
Alma de Zorro Bacalar
Alma de Zorro Hotel Bacalar

Frequently asked questions

Does Alma de Zorro have a pool?

Yes, this property has an outdoor pool.

Is Alma de Zorro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alma de Zorro?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Alma de Zorro?

Check-out is at noon.

Where is Alma de Zorro located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Municipal Spa of Bacalar are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alma de Zorro Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 69 reviews
Rating 8 - Good. 20 out of 69 reviews
Rating 6 - Okay. 7 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

Verified

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness
There was an overwhelming sewer smell that eliminated any chance of enjoying our room. We could barely breathe the entire time we were in our room. We couldn’t wait to leave. So glad we only booked one night. Location was also horrible, on the far north end of town. Too far to walk to anything of interest, including access to the water.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
The beds need a little upgrade
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Sheny

Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Millie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
There are some very dirty dogs ....
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The route is not paved, there no access to the lake on that street
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y bonitas instalaciones, cerca del centro.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Uenuku

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen hotel con personnel excepcional.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très gentil et lieu tres mignon. Chambre double sont un peu restreinte en taille pour 2 adultes et 2 enfants, sinon tout s’est bien passé
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Armindo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles in Ordnung
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra och praktiskt hotell, lite utanför kanske

Ett väldigt trevligt, litet mysigt och praktiskt hotell, enda problemet är att det ligger lite utanför själva staden
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Berenice

Liked: Property conditions & facilities, room comfort

Bueno pero tiene detalles

La habitación y en general hotel huele mucho a humedad y los moscos nos picaron solo del coche a la habitación, falta un cesto en la habitación. Esta súper oculto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar y muy amables las personas
Stayed 1 night in May 2025
Verified

10/10 Excellent

DULCE ROCIO

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar agradable , se requiere coche para llegar .
Stayed 1 night in May 2025
Verified

10/10 Excellent

Guadalupe Grisel

Liked: Cleanliness, amenities
Muy bien agradable y excelente relacion calidad precio
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dulce Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonita las instalaciones, me hubiera gustado que estuviera mas señalizaciones para llegar mas fácil al hotel
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Romain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dijeron que las obras de al lado empezaban a las 7.30 de la mañana, que la piscina era muy pequeña y daba directamente a las habitaciones de abajo, por lo que no era muy buena, y que la vista desde su ventana daba directamente a una valla y a la casa de los vecinos. Tuvieron un problema con el agua que se solucionó y después tuvimos que volver a abrir la bomba ayer sobre las 11 de la noche y volvimos a preguntar al hotel por qué no tenían agua. Se quejaron de que tampoco había secador y de que la ruta para llegar era un camino de tierra con muchas piedras.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

NAHIE LLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy serviciales pero sin la capacidad de atender a mas personas No tienen terminal bancaria por lo que solo puedes pagar en efectivo o transferencia La entrada es feita. Mi carro sufrio .... Pero ya adentro del lugar esta bien
Stayed 1 night in Jan 2025
Verified

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bueno pero está retirado del centro de bacalar
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, room comfort

Esta bien

Bien
Stayed 1 night in Aug 2024