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AGAM Hotel

3.0 star property
Hotel with free breakfast, steps from Laguna Bacalar Ecological Park

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Photo gallery for AGAM Hotel

Outdoor pool
Deluxe Double Room | 1 bedroom, minibar, in-room safe, blackout drapes
Exterior
Standard Double Room | 1 bedroom, minibar, in-room safe, blackout drapes
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida 5 entre calle 30 y 32, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.2 miles
  • Fort of San Felipe - 10 min walk - 0.6 miles
  • Municipal Spa of Bacalar - 18 min walk - 1.0 mile
  • Cenote Negro - 4 min drive - 1.4 miles
  • Cenote Cocalitos - 7 min drive - 3.2 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

AGAM Hotel

Hotel near Laguna Bacalar Ecological Park
AGAM Hotel provides free continental breakfast and more. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • Concierge services and smoke-free premises
Room features
All guestrooms at AGAM Hotel have comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

AGAM Hotel Hotel
AGAM Hotel Bacalar
AGAM Hotel Hotel Bacalar

Frequently asked questions

Does AGAM Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is AGAM Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at AGAM Hotel?

There is free parking nearby.

What time is check-in at AGAM Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at AGAM Hotel?

Check-out is at 11:00 AM.

Where is AGAM Hotel located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Canal de los Piratas and Fort of San Felipe are also within 15 minutes.

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AGAM Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ayla

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay! The front staff were friendly and supportive, the installations were great, and the rooms were comfortable. The breakfast options were good, and the location was amazing - couldn't ask for more! We'll definitely be back! Highly recommended!
Stayed 2 nights in May 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities
Wel loved the free bike rentals - lots of birds and plants - close to the downtown and beach. Lovely place to stay !
Stayed 2 nights in Feb 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice small hotel. I stayed two nights. I was only able to enjoy
Stayed 1 night in May 2025

8/10 Good

Montana

Liked: Staff & service, amenities, property conditions & facilities
Good location, friendly staff and nice outdoor vibe. The rooms weren’t exactly as expected and the breakfast was always out of something each day but all in all a good stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel, the staff went above and beyond to cater for my partners birthday. Even bringing out cake at breakfast. Which was a delightful surprise. Would highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it and definitely plan to go back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, especially Camila.
Stayed 2 nights in Nov 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with a very zen vibe. Wonderful friendly and helpful staff especially Camila. Only issue was with the hot water one day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely staff. They served delicious breakfast and coffee (it was included for us). The pool area is clean and great. Just a few minutes of walk from the center and from the lagoon.
Stayed 3 nights in Sep 2023

8/10 Good

Ivan Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, small hotel

Very clean and nice hotel. Properly different from most other hotels. It was nice to have a fridge in the room. Breakfast was sufficient but no yoghurt and just one cup of coffee.
Stayed 4 nights in Mar 2023

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very careful
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute treat to stay at the Agam. The breakfast which was included was delicious. I opted for the avocado toast every morning which was so delicious, as well as the coffee and fruit, granola and yogurt. Nestor was brilliant as he was so helpful and friendly. The room was small but cozy and the pool and surrounding areas was lovely. Our stay was perfect! Do not hesitate to book this hotel. We loved it.
Stayed 5 nights in Jan 2024

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service.

I had a great stay. The receptionist gave us the greatest intro not only to the hotel, but for all of Bacalar. What to know, where to go and other very valuable information. The only thing we could have wished for, was maybe a 20cm wiider bed. But it's a very small objection. And throughout the stay, the staff was more than accommodating. I highly recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
The room was clean, A/C kept room cool and comfortable, staff was alway cleaning to maintain property and pool sparking clean, every morning the staff woul great me with a smile, and ask how i slept. I would definitely go back in my next visit to Bacalar. every
Stayed 4 nights in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Una habitación hermosa, muy cómoda. El hotel muy bonito con una piscinas preciosa. La atención al cliente muy buena y prestan bicicletas para los huéspedes. Increíble experiencia
Stayed 1 night in May 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was small but worked for us for the time were staying. Included breakfast was better than average but staff lacked a little professionalism and courtesy.
Stayed 2 nights in May 2025

10/10 Excellent

Francisco Javier Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio y buenas instalaciones
Stayed 4 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy coodi
Stayed 1 night in Feb 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal tiene una pésima actitud, creen que hacen un favor al atender al cliente. El aseo es deficiente tanto en las habitaciones como en las instalaciones, se tiene que insistir reiteradas veces para que lo hagan. Y así fue toda la estancia durante una semana. El hospedaje incluye desayuno pero este es limitado en sus porciones y no tienen un buen sazón.
Stayed 6 nights in May 2025

10/10 Excellent

melba caridad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Nice, staff nice. Music was constant, street noise. Overall good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minha casa em Bacalar

Tudo foi ótimo ! Staff muito educado , gentil e prestativo. Boa localização e perto de muitos restaurantes . Gostei muito do hotel e da Happy Hour !
Stayed 6 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge F Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy comodo, tiene lo necesario. El staff muy amable y accesible.
Stayed 1 night in Feb 2025