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The Kylestrome Hotel

Property class: 3

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Photo gallery for The Kylestrome Hotel

A reception area with a wooden counter, a staircase, and a seating area with a cushioned bench and table. - The Kylestrome Hotel (Ayr)
The Kylestrome hotel exterior with a brick facade, outdoor seating area, and a sign for The Strayaig restaurant. - The Kylestrome Hotel (Ayr)
A modern lounge area with a round table, chairs, and a bar counter. - The Kylestrome Hotel (Ayr)
A bar area with a green wall, wooden bar counter, and various seating options including round tables and bar stools. - The Kylestrome Hotel (Ayr)
A hotel room with a large bed, a glass table, a chair, a nightstand, and a mirror. - The Kylestrome Hotel (Ayr)
The Kylestrome Hotel provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

A hotel room with a large bed, two bedside tables, a wardrobe, and patterned wallpaper.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a picture on the wall, and an air conditioning unit.

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a wardrobe, and a nightstand with a lamp.

Deluxe Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a large bed, a bedside table with a lamp, a TV, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Suite

A hotel room with a large bed, a desk, a chair, a chandelier, and a view of the city through the window.

Signature Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Double or Twin Room

A hotel room with a large bed, a small sofa, a nightstand, and a window with curtains.

Executive Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a wall-mounted air conditioner, and a framed picture on the wall.

Executive Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Ayr is home to The Kylestrome Hotel. LA Bowl and Belleisle Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Culzean Country Park and Rozelle Park. Pirate Pete's Family Entertainment Centre and Citadel Leisure Centre are also worth visiting. Visit our Ayr travel guide
Map
11 Miller Rd, Ayr, Scotland, KA7 2AX

What's nearby

  • A beach with a pedestrian path and a 'Start' sign.
    Ayr Beach
    12 min walk - 0.7 miles
  • A large building with multiple balconies and a crowd of people gathered outside.
    Ayr Racecourse
    16 min walk - 0.9 miles
  • The Low Green
    8 min walk - 0.4 miles
  • Ayr Town Hall
    9 min walk - 0.5 miles
  • Ayr Pavilion
    12 min walk - 0.7 miles

Getting around

  • Ayr Station
    6 min walk
  • Glasgow (PIK-Prestwick)
    18 min drive

Restaurants

  • Chilo's Burgers
    6 min walk
  • Caffè Nero
    6 min walk
  • Spudbuds
    4 min walk
  • Savoy 5
    4 min walk
  • Smiths Bar
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Touch Stay mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property does not have elevators

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is The Kylestrome Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Kylestrome Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Kylestrome Hotel?

Check-out is at 11:00 AM.

Where is The Kylestrome Hotel located?

Situated in Ayr, this hotel is within a 10-minute walk of LA Bowl, Rozelle Park, and The Low Green. Wellington Square and Auld Kirk are also within 10 minutes. Ayr Station is 6 minutes by foot and Newton-on-Ayr Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Kylestrome Hotel Reviews

8.0

Very Good

9.2

Cleanliness

8.0

Amenities

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 14 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 6 out of 75 reviews

Reviews

Verified review

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely rooms
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We’re 76 and 71 years old. The property, while nice, does not have a lift. Very difficult for us to schlep our suitcases up three flights of stairs. It’s a “contactless” hotel, which worked out fine. No issues with access. The restaurant in front of the property, while not part of the hotel, was very nice and offered a discount to hotel guests.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
nice and comfortable room great shower nice and quiet
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel,helpful staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Great room really cosy wi fi could be better in other rooms but issues were dealt with straight away
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really comfortable and clean and very modern, also attached is a brilliant restaurant. I would highly recommend the hotel to anybody staying in ayr
Stayed 2 nights in May 2025
Verified review

8/10 Good

Ewan

Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay. Very convenient location for going to places in town.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

BRENDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ambiance and cozy feel to this hidden gem! Clean and updated rooms, location was perfect! Golfed all day at Prestwick Golf Club, then 15 minute drive to Hotel. Excellent lunch / dinner spot around the corner called the Tudor~ Homecooking at its best! Best Fish & chips, Lasagna and Cottage Pie!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really comfortable and the air conditioning was invaluable as it was really hot outside.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Very nice room (12) Great parking and great location Air con and nice shower
Stayed 1 night in Sep 2024
Verified review

8/10 Good

kenneth

Liked: Cleanliness, amenities
quiet and convenient
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel in an historic house with a fantastic restaurant attached. Not sure if the two are owned by the same group but probably. The check in is all virtual, no hotel staff are on site, and it went smoothly however I did have to step outside to get a decent cellular signal in order to check in. Close to the railway station. Excellent breakfast in the restaurant. Highly recommended!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Visit to Ayr

My wife and I visited and stayed 2 nights the room was great, clean and had everything we needed for our stay. The access in and out of the hotel was easy and the coded entry made life easier than having to deal with room keys. We ate locally and the easy access to so many restaurants and bars was great.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with great facilities and heaps of roo

This Hotel is a 'smart hotel' where you get a code to open the Hotel & the room. The room was huge....2 TV's, a couch, big bed and 2 chairs & table beside the bed. The bathroom was also huge. A spa bath with shower over the bath. 2 basins. This was a great hotel. The restaurant below (not associated with the Hotel as such, was also excellent.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely clean room No staff so check in involved emails and texts in the lead up to arriving. Tedious and unwelcome. Neighbour couldn't remember his door code so made a lot of noise trying to get in his room for about an hour in the middle of the night. Would have been easily resolved if there was a reception team.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up in the Ayr

Didn’t receive link as mentioned when booking to get door access code as not a manned reception. Called the number on main door and friendly staff member helped me gain access. I was an hour early so room wasn’t ready. I was also told the restaurant and bar were closed by the house keeping staff. It would have been good to know before booking as a solo female traveler I didn’t want to find somewhere else for dinner and breakfast. I was meeting a relative for a few hours so it also meant we had to go elsewhere to meet up. Room was lovely, very comfortable, good quality and good amenities. Plenty of parking at rear. Strong WiFi and central location
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better at that price point.

Its a contactless hotel meaming you get an entry code around an hour prior to arrival. We didn't get this and despite using contact details for the hotel we got no response. When we contacted hotels.com they managed to get us sorted and someone contacted us and apologised. I admit we got a free suite upgrade, however when we went to leave our room the keypad lock wouldn't stop the door from just opening so in theory anyone could walk in. We then called the dedicated number and maintenance did come within 15mins. The suite was spacious but a little worn around the edges, the carpet looked like it could do with a shampoo or replacement. The jetted bath was nice but chips in the bottom. Also no handsoap in the dispensers. In hindsight for the price given its contactless and no breakfast included, it is perhaps overcharging and under delivering from an experience point of view, particularly if we had a standard room. I won't say the suite is worth paying much extra for. Location wise its ok and rhe restaurant downstairs does a lovely breakfast for additional cost. We just tried it for something different, but won't return.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

A stylish, but very different kind of “hotel” !

This is a very different type of “hotel”, with no staff present on the premises ! I knew this at the time of booking, but it still seems a bit odd as you walk past the empty reception desk and lobby area ! Everything is done remotely by text messages, a phone call and an electronic guide, which is provided after your booking is confirmed. A unique access code is sent to you to allow access to the main property and then in to your room. My room was clean, modern and extremely stylish. Quality fittings and furnishings have been used throughout. The bathroom was spotlessly clean, albeit on the small side. Tea and coffee facilities are provided in the room, along with a TV, hairdryer and a small air con unit. Plenty of pillow and cushion options are provided. My bed was fairly comfortable, but on the firm side. The hotel is close to the train station, and a short stroll from the seafront, so it is convenient for most things. Unfortunately, the adjoining restaurant was closed during my stay (Aug 16th/17th 2023), but unfortunately, this was not mentioned anywhere at the time of booking, or in any of the messages received from the remote hotel management team. Overall, it was a comfortable one night stay, in a different kind of accommodation, but it’s more of a plush rented room rather than a hotel, especially whilst the restaurant is closed for business. I was advised by the Donnini team that this will hopefully re-open again soon under new management.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Elaine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had to request bath towels as they didn’t leave any and when I requested some I got told we didn’t need bath towels as we didn’t have a bath in our room we had a shower !!!!! No bedding for the sofa bed as we didn’t request any!!
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not clear in advance that this is unmanned and the checkin is tedious - not what a want when I’m travelling in business.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a hotel that is staffless, and has no front check in desk. It totally relies on technology for checking in and out, and that is a problem in an area with weak Wi-Fi. I would not stay again. We had a problem when we arrived with not having sheets, pillows, and blankets on a pull out bed gor my granddaughter and it took several hours of trying to contact a live person to get them to come to the "hotel", and fix the issue. Although their advertising says someone can assist you daily until 10pm by phone, we started calling at 4pm with no luck. We had to call their emergency number to get help. Also be aware there is no elevator or any accessibility accommodations on this property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Ayr

Absolutely lovely accommodation. Breakfast excellent. Staff very accomodating.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very fomfortable, clean an well equipped. The breakfast was excellent and the service from the staff was professional snd friendly.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of clear communication from the hotel in the run up to the stay and during.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed room. Well cooked good quality breakfast with a variety of options to choose from.
Stayed 1 night in Jul 2023