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Mercure Ax Les Thermes

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Photo gallery for Mercure Ax Les Thermes

A modern bedroom with a large bed, a walk-in closet, and a glass shower area. - Mercure Ax Les Thermes (Ax-les-Thermes)
A modern living room with a patterned sofa, a decorative wall piece, and a lamp. - Mercure Ax Les Thermes (Ax-les-Thermes)
A bar area with seating, a bar counter, and a variety of bottles. - Mercure Ax Les Thermes (Ax-les-Thermes)
A multi-story building with a symmetrical facade, multiple chimneys, and a balcony with a wrought iron railing. - Mercure Ax Les Thermes (Ax-les-Thermes)
A modern bathroom with a large mirror, a white sink, and a shower area. - Mercure Ax Les Thermes (Ax-les-Thermes)
Take advantage of a free daily manager's reception, a garden, and 2 bars at Mercure Ax Les Thermes. Indulge in a massage at Les Opales By Deep Nature, the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a gym and a hot tub.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Upper floor

A modern hotel room with a large bed, a wooden headboard, and a glass-enclosed shower.

Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Upper floor

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

A bedroom with a bed, pillows, a nightstand, a camera, and a lamp.

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a TV mounted on the wall, a chair, and a pair of skis.

Family Room, Multiple Beds

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Privilege, Family Room, 2 Double Beds, Connecting Rooms

A hotel room with a bed, a television, a green armchair, a small table, and a decorative lamp.

Privilege, Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, soundproofing, WiFi (free)

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Mountain View

A person on a balcony overlooking a forested mountain area.

Deluxe Room, 1 King Bed, Balcony, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Terrace, Mountain View

A hotel room with a bed, a desk, a chair, a balcony with a table and chairs, and a view of trees.

Deluxe Room, Multiple Beds, Terrace, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, Balcony, Mountain View

A hotel room with a bed, a green armchair, a lamp, and a view of a balcony with a table and chairs.

Privilege, Double Room, Balcony, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

A hotel room with a bed, a green armchair, a coffee machine, and a television on a wooden cabinet.

Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

A bedroom with a bed, a sofa, a balcony with a table and chairs, and a view of trees and houses.

Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Ax-les-Thermes is home to Mercure Ax Les Thermes. Bassin des Ladres and Château des Comtes de Foix are local landmarks, and the area's natural beauty can be seen at Pyrenees Ariégeoises Regional Natural Park and Regional Park of the Catalan Pyrenees. Ax-Bonascre Gondola and Observatoire de la Montagne are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Ax-les-Thermes travel guide
Map
6 chemin de la condamine, Ax-les-Thermes, 9110

What's nearby

  • Les Bains du Couloubret
    2 min walk - 0.1 miles
  • Bassin des Ladres
    3 min walk - 0.2 miles
  • Ax-Bonascre Gondola
    3 min walk - 0.2 miles
  • Bonascre
    14 min drive - 5.0 miles
  • Ax 3 Domaines Ski Resort
    16 min drive - 5.4 miles

Getting around

  • Ax-les-Thermes Station
    7 min walk
  • Blagnac Airport (TLS)
    98 min drive

Restaurants

  • La Bexane
    16 min drive
  • Le Comptoir des Négociants
    4 min walk
  • La Marmotte Toquée
    11 min drive
  • La Table Le Zebre
    3 min walk
  • Le P'tit Montagnard
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does Mercure Ax Les Thermes have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Mercure Ax Les Thermes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Mercure Ax Les Thermes?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Ax Les Thermes?

Check-out is at 11:00 AM.

Where is Mercure Ax Les Thermes located?

Situated in Ax-les-Thermes, this spa hotel is within a 5-minute walk of Les Bains du Couloubret and Bassin des Ladres. Ax-Bonascre Gondola is 0.3 mi (0.5 km) away. Ax-les-Thermes Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Ax Les Thermes Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 32 reviews
Rating 8 - Good. 3 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Best hotel stay. Very helpful and friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay, ate in the restaurant, food and service were excellent. You get what you pay for and this luxury stay was well worth the money. Breakfast was plentiful with all tastes catered for. Can’t really find anything to complain about.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
thaks
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour avec un acceuil au top et une chambre impeccable. La piscine est un vrai plus lorsque le soleil est au rendez-vous.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sono stata benissimo! 3 settimane di relax nella natura
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui tout était parfait
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita e spaziosa, personale cordiale, colazione ottima
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities
Correcte
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Sandrine et Jean-Michel

Liked: Cleanliness
Disliked: Staff & service, amenities
Bonjour, le spa était fermé, soit disant par manque de personnel. Nous l'avons signalé et la fille de l'accueil nous a dit, "bah ce sera pour une prochaine fois". Lorsque nous sélectionons un hôtel, nous pensons qu'il est parfois interressant de payer un peu plus pour davantage de services. Lorsque les services sont défaillants, il en résulte une grande frustration d'autant qu'aucune compensation n'est proposée. Nous éviterons cette chaine à l'avenir.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Badou

Liked: Cleanliness, staff & service, amenities
Merci au personnel pour cet accueil au sein de l’hôtel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Hôtel totalement incroyable Le confort est tel qu’en l’on se sent à la maison Personnel très agréable et professionnel Chambres spacieuses, matelas très épais, bref on a du mal. A sortir
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique chambre excellente je le recommande pour un séjour long
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Patrick

Disliked: Staff & service

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Kim

Liked: Cleanliness, staff & service

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

ARTHUR

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Ricardo

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Adrien

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan Gabriel

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sébastien

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mathieu

Stayed 1 night in Feb 2026