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Hostal Restaurante Puerta del Alcázar

2.0 star property
Regional cuisine awaits at this historic old town restaurant where travelers can enjoy lunch or dinner before raising a glass with friends

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Photo gallery for Hostal Restaurante Puerta del Alcázar

Double Room | Down comforters, blackout drapes, free WiFi, bed sheets - Hostal Restaurante Puerta del Alcázar (Ávila)
Reception - Hostal Restaurante Puerta del Alcázar (Ávila)
Front of property - Hostal Restaurante Puerta del Alcázar (Ávila)
Triple Room | Down comforters, blackout drapes, free WiFi, bed sheets - Hostal Restaurante Puerta del Alcázar (Ávila)
Lunch and dinner served - Hostal Restaurante Puerta del Alcázar (Ávila)
Travelers find authentic charm at Hostal Restaurante Puerta del Alcázar in Ávila's Old Town. Enjoy a breakfast buffet, local specialties, and a coffee shop for afternoon breaks. Guests appreciate free in-room WiFi and convenient luggage storage.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

Double or Twin Room | Down comforters, blackout drapes, free WiFi, bed sheets

Double or Twin Room

7.2 out of 10
Good
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room

Double Room | Down comforters, blackout drapes, free WiFi, bed sheets

Double Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Down comforters, blackout drapes, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Single Room

Single Room | Down comforters, blackout drapes, free WiFi, bed sheets

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Down comforters, blackout drapes, free WiFi, bed sheets

Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ávila, Hostal Restaurante Puerta del Alcázar is in the city center. Ávila Provincial Museum and Convento de San Jose are cultural highlights, and some of the area's landmarks include Puerta del Alcazar and Walls of Ávila. Visit our Ávila travel guide
Map
C/ San Segundo, 38, Ávila, Avila, 05001

What's nearby

  • Walls of Ávila
    Walls of Ávila
    1 min walk - 0.1 miles
  • Ávila Cathedral
    Ávila Cathedral
    2 min walk - 0.1 miles
  • Basilica de San Vicente
    Basilica de San Vicente
    2 min walk - 0.1 miles
  • Ávila Provincial Museum
    2 min walk - 0.1 miles
  • Convento de Santa Teresa
    10 min walk - 0.5 miles

Getting around

  • Avila (AVS-Avila Train Station)
    14 min walk

Restaurants

  • Restaurante Puerta Del Alcázar
    1 min walk
  • Las Murallas
    3 min walk
  • La Flor De Castilla
    4 min walk
  • Palacio de Sofraga
    3 min walk
  • Restaurante El Torreon
    2 min walk

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 650 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PUERTA DEL ALCAZAR

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch TV with digital channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal Restaurante Puerta del Alcázar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hostal doesn't offer parking.

What time is check-in at Hostal Restaurante Puerta del Alcázar?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hostal Restaurante Puerta del Alcázar?

Check-out is at noon.

Where is Hostal Restaurante Puerta del Alcázar located?

Located in Old Town of Ávila, this hostal is steps from Walls of Ávila, Puerta de los Leales, and Church of Santo Tome El Viejo. Ávila Provincial Museum and Palacio de los Serrano are just steps away. Avila (AVS-Avila Train Station) is 14 minutes by foot and Ávila Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Restaurante Puerta del Alcázar Reviews

7.6

Good

8.0

Cleanliness

9.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 39 out of 144 reviews
Rating 8 - Good. 62 out of 144 reviews
Rating 6 - Okay. 24 out of 144 reviews
Rating 4 - Poor. 12 out of 144 reviews
Rating 2 - Terrible. 7 out of 144 reviews

Reviews

Verified

10/10 Excellent

Dennise Fernanda Guzman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. It was very comfortable, exceptionally clean, and the staff was always friendly and welcoming. The central location made everything so convenient and easy to explore. We truly enjoyed our experience and would definitely come back!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ita right in front of the fortress, affordable, confortable and practical, staff Is really nice and provided an awesome experience
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and value in Avila.

Clean and simple room. Perfect location. Exceptional value. Have stayed here before and would stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, property conditions & facilities
Just stayed over night and left early so I wasnt able to experience breakfast. Location was great and room was perfect for my quick stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ebbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Perfect place to stay in Ávila. Just across the street and a perfect view to the Castile surrounding the Old town.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Malin

Liked: Cleanliness, staff & service, room comfort
The hotel is very good for the price you pay. Decent breakfast that is served late. Also great location. We did not hear anything from the resturant downstairs in our room. Bit thin walls so we could hear the neighboring room. Room a bit dated, especially the bathroom had some lose tiles
Stayed 3 nights in May 2025
Verified

6/10 Okay

Maylin

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Location, location, location. This Hostal is centrally located with a magnificent position. Walkable distance to restaurants and bars, shopping and much more. The cathedral is only 70m away. I do have to mentioned that the is it not quiet place since the restaurant is opened till late and it does gets quite loud.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , location & the price
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, basic room but location makes it perfect.
Stayed 2 nights in May 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
Very convenient for the old city. The lady who seemed to do all the work - breakfast / housekeeping was lovely.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This room was huge! It was above the restaurant directly across from the cathedral. Our stay included breakfast and was right in the heart of all the action.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Megan

The WiFi is completely unstable. Stayed in 2 different rooms and one room barely connected to it. The second room the WiFi disappeared all together.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025
Verified

8/10 Good

kathy

4pm check in a bit rough after long trip from Australia. One man just sat in reception all day waiting. There was no compromise on the check in time and no person on reception until 4pm.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Juan Luis

Liked: Cleanliness, amenities
Es un Hostal que está en pleno casco histórico pegado a la muralla con lo cual no se puede esperar grandes lujos. Está algo descuidado y necesitaría una pequeña reforma y un cambio de mobiliario para hacerlo más atractivo.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de casco histórico...y muy buena gastronomía
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio estupendo, ya fuimos el año pasado y hemos repetido. Hay que tener en cuenta que es un hostal pero está genial. En pleno centro, con vistas a la muralla. En el restaurante del propio establecimiento la comida es muy buena. Sin duda repetiremos. Una opción que combina ubicación, servicios, amabilidad, limpieza y precio.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

JESUS JAVIER

Disliked: Amenities, property conditions & facilities
Lo único bueno es la ubicación, el hostal necesita una gran reforma, habitación con desniveles, escalones, muebles viejisimos, la cama de matrimonio pegada a la pared por un lado, si quieres salir de la cama tienes que saltar por encima de la otra persona, sin ascensor, sin calefacción con solo una pequeña estufa eléctrica, se oyen muchos ruidos de la gente subiendo las escaleras de madera y el jaleo y música de la cafetería de abajo, el desayuno muy pero muy justito en la cafetería, solo te dan un café, un vasito de zumo, dos pastas y un croissant o tostada a elegir... Una noche y no mas
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suplicio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito
Stayed 1 night in Mar 2026
Verified

8/10 Good

María Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico la habitación muy amplia y el desayuno muy bien
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Maria Isabel

Liked: Cleanliness, staff & service, amenities
La habitación era pequeña, y se oía todo lo que pasaba en las recámaras de junto. Muy ruidosa y no dejaban dormir. La ubicación es inmejorable y la atención del personal muy buena.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Enrique

Habitacion con falta de mantenimiento
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MAITE

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service
Disliked: Amenities
Habitación
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Nailett

Disliked: Cleanliness, property conditions & facilities
La habitación sucia la ropa de cama también
Stayed 1 night in Feb 2026