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Mercure Avignon Gare TGV

4.0 star property
Family-friendly hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Mercure Avignon Gare TGV

Exterior
Meeting facility
Exterior
Exterior
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, Multiple Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Double Bed with Sofa bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
2 rue Mère Térésa, Avignon, Provence - Alpes - Cote d'Azur, 84000

What's nearby

  • Pont Saint-Bénézet - 5 min drive - 2.6 miles
  • Avignon Festival - 7 min drive - 2.3 miles
  • Palais des Papes - 10 min drive - 3.1 miles
  • Avignon Cathedral - 10 min drive - 3.0 miles
  • Place de l'Horloge - 11 min drive - 2.3 miles

Getting around

  • Avignon TGV Station - 11 min walk
  • Avignon (AVN-Caumont) - 18 min drive

Restaurants

  • ‪Le Zouave - ‬11 min walk
  • ‪Maison Eric Kayser - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪La Grande Muraille - ‬11 min walk
  • ‪Hôtel Kyriad Avignon - ‬1 min walk

About this property

Mercure Avignon Gare TGV

Upscale eco-certified hotel renovated in 2021 and located near Avignon Festival
Located close to Collection Lambert and Place de l'Horloge, Mercure Avignon Gare TGV provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site Regional cuisine restaurant, LES GUSTAVES, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Babysitting (surcharge), coworking spaces, and a vegetable garden
  • Guest reviews give top marks for the helpful staff
Room features
All 113 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LES GUSTAVES

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,832 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2021
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV Hotel
Mercure Avignon Gare TGV Avignon
Mercure Avignon Gare TGV Hotel Avignon

Frequently asked questions

Does Mercure Avignon Gare TGV have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Mercure Avignon Gare TGV pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Mercure Avignon Gare TGV?

Self parking is free at this property.

What time is check-in at Mercure Avignon Gare TGV?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon Gare TGV?

Check-out is at noon.

Where is Mercure Avignon Gare TGV located?

This family-friendly Avignon hotel is located in Quartier Ouest, within 3 mi (5 km) of Collection Lambert, Avignon Festival, and Pont Saint-Bénézet. Place de l'Horloge and Musée du Petit Palais are also within 3 mi (5 km). Avignon TGV Station is 11 minutes by foot and Avignon (XZN-Avignon TGV Train Station) is 11 minutes.

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Mercure Avignon Gare TGV Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 273 out of 705 reviews
Rating 8 - Good. 281 out of 705 reviews
Rating 6 - Okay. 107 out of 705 reviews
Rating 4 - Poor. 30 out of 705 reviews
Rating 2 - Terrible. 14 out of 705 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. 10 mins walk to the castle, if not less.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room with the bunk beds was great, very clean, very friendly reception at the hotel. On-site parking and located very close to city centre, so very accessible also. Great value for money and made our stay easy and relaxing.
Stayed 3 nights in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the TGV.
Stayed 1 night in Feb 2025

10/10 Excellent

Yuanxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay here and enjoyed using the spa area which is discounted for hotel guests. Staff were friendly and helpful. This is the perfect place to stay before an early morning TGV trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a restaurant with good food and wine.
Stayed 1 night in Aug 2024

10/10 Excellent

JUNG MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night so we can catch train early morning. Modern and clean hotel. No complaints

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to railway station. Friendly staff with good english.
Stayed 1 night in May 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, everyone was so nice! Would stay again!
Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to Avignon Gare TGV. Staff was very helpful.
Stayed 2 nights in May 2024

10/10 Excellent

YuChun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel has a parking lot, is very close to the TGV station, and the bed in the room was very comfortable. The front desk were always friendly and welcoming. It was excellent value for the price!
Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to train station
Stayed 1 night in Sep 2024

8/10 Good

Andor

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for short stay
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
We slept well, comfortable beds, quiet, and dark. Restaurant was good.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay here again

Clean room with friendly people.
Stayed 1 night in Sep 2023

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Fine place to stay if you are taking the TGV the next day and want to be within walking distance of the station
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanrastic service from the reception. Thank you for your kindness and quick help!
Stayed 2 nights in Oct 2024

10/10 Excellent

jenny

Very clean and modern Helpful staff Highly recommended
Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising.

I really liked this hotel.It was comfortable, modern and clean. The downstairs area has been so well designed it is essentially one very large room but divided into reception, bar and restaurant. It was very inviting and the food was so good in the restaurant too. highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Great hotel,staff was very helpful, quiet and 10 minutes from Gare de Avignon TGV.
Stayed 3 nights in Jul 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get around
Stayed 1 night in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Great, convenient and solid service.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern property, smart design, great terrace/restaurant.
Stayed 2 nights in Jul 2022