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WoodSpring Suites Austin Northwest

Property class: 2.5

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Exterior - WoodSpring Suites Austin Northwest (Austin)
Lobby - WoodSpring Suites Austin Northwest (Austin)
Desk, laptop workspace, iron/ironing board, free WiFi - WoodSpring Suites Austin Northwest (Austin)
Desk, laptop workspace, iron/ironing board, free WiFi - WoodSpring Suites Austin Northwest (Austin)
Lobby - WoodSpring Suites Austin Northwest (Austin)
Extended Stay America Select Suites - Austin - Northwest blends country charm with practical comforts. Guests enjoy an on-site golf course, in-room WiFi, outdoor laundry facilities, free self parking, and express check-out.

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Pond Springs, a neighborhood in Austin, WoodSpring Suites Austin Northwest is in a shopping district. Kalahari Indoor Water Park is a popular attraction and the area's natural beauty can be seen at Lake Travis and Lake Austin. Main Event Entertainment and Austin Steam Train Association Museum are also worth visiting. Visit our Austin travel guide
Map
13689 Research Blvd, Austin, TX, 78750-2209

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Lakeline Mall
    2 min drive - 1.4 miles
  • Lake Travis
    Lake Travis
    13 min drive - 7.0 miles
  • Austin Aquarium
    12 min walk - 0.7 miles
  • Main Event Entertainment
    19 min walk - 1.0 mile
  • JumpStreet
    3 min drive - 1.7 miles

Getting around

  • Lakeline Station
    5 min drive
  • Austin Station
    19 min drive
  • Austin-Bergstrom Intl. Airport (AUS)
    27 min drive

Restaurants

  • Starbucks
    16 min walk
  • McDonald's
    6 min walk
  • P. Terry's Burger Stand
    11 min walk
  • The Special Noodle House
    3 min walk
  • Church's Texas Chicken
    5 min walk

About this property

WoodSpring Suites Austin Northwest

Hotel located in Pond Springs
WoodSpring Suites Austin Northwest provides amenities like golfing on site and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, an elevator, and smoke-free premises
  • A vending machine
Room features
All 113 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 34-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Golf

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (9:00 AM – 8:00 PM), Saturday to Saturday (10:00 AM – 4:00 PM), and Sunday to Sunday (3:00 PM – 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Austin Aquarium Hotel
Value Place Hotel Austin Northwest
Value Place Austin TX Northwest Hotel
Value Place Austin TX Northwest
WoodSpring Suites Aquarium Hotel
WoodSpring Suites Aquarium
Value Place Austin TX (Northwest)
Value Place Austin Northwest
WoodSpring Suites Austin Northwest Research Blvd
Extended Stay America Select Suites Austin Northwest
Extended Stay America Select Suites - Austin - Northwest Hotel
Extended Stay America Select Suites - Austin - Northwest Austin

Frequently asked questions

Is WoodSpring Suites Austin Northwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at WoodSpring Suites Austin Northwest?

Check-in start time: 3 PM; Check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at WoodSpring Suites Austin Northwest?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is WoodSpring Suites Austin Northwest located?

Located in Pond Springs, this hotel is 1.1 mi (1.7 km) from Main Event Entertainment and within 3 mi (5 km) of Lakeline Mall and Round Rock Independent School District Athletic Complex. Brushy Creek Regional Trail and McNeil Crossing are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

WoodSpring Suites Austin Northwest Reviews

5.4

5.6

Cleanliness

7.4

Location

5.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 113 out of 553 reviews
Rating 8 - Good. 73 out of 553 reviews
Rating 6 - Okay. 73 out of 553 reviews
Rating 4 - Poor. 68 out of 553 reviews
Rating 2 - Terrible. 226 out of 553 reviews

Reviews

Verified

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Tammie

Liked: Amenities
Clean and quiet. Very easy check In and very nice helpful staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite n comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice rooms
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Diego

Liked: Staff & service
The Staff was helpful and accommodating.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Adrianne

Liked: Staff & service
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Brian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
To begin, theie was a situation before ww arrived that they were correcting. Worker at front was very professional and respectful so did not mind wait. Once my turn we recrived keys and went to room. Room was not ready for us. No comforters on beds, no pillows and most disturbing were the roaches. They were in the bathroom, litchen area and then on the blanket. Pillows in room, once we found them, were stained. Overall, very unclean. Friendly staff did all we asked to help make better but just couldn't take the roaches. Too much there. We were told we could get a full refund and chose to leave.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Reginice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not chance booking here. I had a room booked and paid for in advance; I paid for the room 3 weeks before I was due to stay. They sold it! I showed up the day of around check in time to check in and get my key. The the older man and the taller man working the “front desk” told me they were understaffed and the turnover/ cleaning of rooms was behind. They couldn’t tell me what time I’d be able to check in and I told them I would have to leave for an event and wouldn’t return until 11p when I knew they closed the reception at 9p. So I told them it was imperative that I check in; both of the guys told me to call the number on the gate and the in house staff would be able to get me checked in. I returned when I said called the number and the woman on the phone told me it was a busy festival weekend and that they sold my room and that I would be refunded. I am a woman, in a city I don’t live, at 11:30p, during a festival weekend when everyone is now sold out Or astronomically priced. That’s where they left me. I received a refund from Orbitz who I booked with; turns out they marked me as a no show!Just know your booking is not guaranteed here and they will lie to your face. I will not give Extended Stay another chance to set me up like that again.
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very unprofessional,Customer service is very poor a lot of hobo’s outside also and gang activities.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Ishpal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overbooked. I had a late flight coming in and they had no staff or room. Horrendous experience!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Staff & service, amenities
The front staff responded very unprofessionally to people checking in when stressed over a third-party payment. The language that was used it was very most not one that should be working in a front office area no matter the situation there should not have been an argument with a guest.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirona

Good and affordable place with plenty of parking.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Great place for a quick stay. The only thing was the windows and AC systems
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Phillip

Great Hospitality
Stayed 14 nights in Sep 2023
Verified

6/10 Okay

Massimo

Liked: Staff & service
Disliked: Property conditions & facilities
Inside room very strong smells
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Yehonatan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 12 days in this property, asked they will clean the room, they promised tomorrow 4 times and it did not happen. Towel are extra money. The service from the property manager was very bad, I made a reservation by mistake for 12 nights instead of 9 in the same day of check in at 9:30pm, when I was at the front desk asked to fix it and they said it will be fixed by the manager in the morning. she did not want to refund the 3 nights. Had 5 more nights booked in the property in a week from check out and canceled it. Not worth staying here, I recommend staying in a better property.
Stayed 12 nights in Sep 2025
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nest clean simple convenient reasonable price.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Yakshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel took $850 from us for a 4 night booking and did not let us check in because we came after 3am. We had a problem with the car rental and tried to call the front front desk on the way but no one answered. The girl who did not let us check in told us they will give us refund but would not pick up the phone when Orbitz tried to call them. What a shaddy business. We got rob and had the worst experience in traveling ever. Imagine traveling with a family with a senior and a disabled kid and not able to check into your reserved hotel at 3am and having to find another hotel at a foreign city. We found another hotel but had to pay $1200 for 3 nights and had to stay in the car that entire night.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

claudia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
To much noise durin the night
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel review

People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place except for the beds

We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Stayed 1 night in Apr 2025