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Staybridge Suites Austin NW by IHG

Property class: 3

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Photo gallery for Staybridge Suites Austin NW by IHG

A compact kitchen with stainless steel appliances, a built-in microwave, and a dishwasher. - Staybridge Suites Austin NW by IHG (Austin)
A snack display with chips and a beverage refrigerator stocked with various drinks. - Staybridge Suites Austin NW by IHG (Austin)
A hotel room with a bed, desk, chair, television, and a kitchenette. - Staybridge Suites Austin NW by IHG (Austin)
A conference room with multiple tables and chairs, a projector screen, and framed artwork on the walls. - Staybridge Suites Austin NW by IHG (Austin)
A reception area with a large framed picture of a bridge, a wooden reception desk, and a chair. - Staybridge Suites Austin NW by IHG (Austin)
Located close to Lakeline Mall, Staybridge Suites Austin NW by IHG provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

A hotel room with a bed, a TV, a desk, and a couch.

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

A bathroom with a sink, mirror, towel rack, and a shower with grab bars.

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

A compact hotel room with a kitchenette, a bed, a bedside table with a lamp, and a framed picture on the wall.

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

A hotel room with a bed, a TV, a sofa, a desk, and a window with curtains.

Suite, 1 Bedroom, Kitchen

7.0 out of 10
Good
(11 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Kitchen

A hotel room with a bed, desk, chair, TV, and a dining area.

Standard Room, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

A modern kitchen with stainless steel appliances, dark cabinetry, a dishwasher, and a framed artwork on the wall.

Studio Suite, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(50 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

A hotel room with a bed, a TV, a sofa, a desk, and a window with curtains.

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

DOUBLE WITH KITCHENETTE

  • Sleeps 4

Double or Twin WITH DOUBLE BED

  • Sleeps 6

View all photos for Standard Room

Hypo-allergenic bedding available, desk, iron/ironing board

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Pond Springs, a neighborhood in Austin, Staybridge Suites Austin NW by IHG is in the entertainment district and near the airport. Lakeline Mall and Domain Northside are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Travis and Hippie Hollow. Looking to enjoy an event or a game? See what's going on at Q2 Stadium or H-E-B Center. Take an opportunity to explore the area for water adventures such as fishing. Visit our Austin travel guide
Map
13087 Research Blvd., Austin, TX, 78750

What's nearby

  • Lakeline Mall with AMC theaters.
    Lakeline Mall
    3 min drive - 3.1 miles
  • A coastal landscape with a large tree trunk, rocky shore, calm turquoise sea, and distant landforms.
    Lake Travis
    23 min drive - 9.3 miles
  • Main Event Entertainment
    12 min walk - 0.7 miles
  • Austin Aquarium
    1 min drive - 1.0 mile
  • Q2 Stadium
    11 min drive - 8.6 miles

Getting around

  • Lakeline Station
    8 min drive
  • Austin Station
    23 min drive
  • Austin-Bergstrom Intl. Airport (AUS)
    28 min drive

Restaurants

  • Cabo Bob’s
    15 min walk
  • Texas Roadhouse
    15 min walk
  • Jardin Corona
    13 min walk
  • Kerbey Lane Cafe
    15 min walk
  • Cheddars
    13 min walk

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,010 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100.00

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

An off-leash area is available

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Staybridge Suites Austin NW by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Staybridge Suites Austin NW by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75.00 per pet, per week. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Staybridge Suites Austin NW by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Staybridge Suites Austin NW by IHG?

Check-out is at noon.

Where is Staybridge Suites Austin NW by IHG located?

Located in Pond Springs, this hotel is within 6 mi (10 km) of Lakeline Mall, Q2 Stadium, and Domain Northside. St. David's North Austin Medical Center and Lake Travis are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Staybridge Suites Austin NW by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 578 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 89 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 54 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the clean room, the swimming pool, and the convenience of breakfast
Stayed 1 night in Aug 2026
Verified review

8/10 Good

TAEHOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy one room. All amenity is slightly below hotel level.
Stayed 13 nights in Jul 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay at Staybridge! There were 3 of us and we got a double bed room with a pull out couch, which we thought would be perfect for us, but the pull out bed was in terrible shape and had stains on it. One of us ended up just sleeping on the couch, which was only a slight improvement from the pull out. The kitchen was nice and clean and was stocked with pots, pans, and utensils for us to use, plus a nice fridge and freezer. The bathroom space was kind of tight and the water would leak from the shower nozzle and would sometimes get onto the floor, so watch out for that. The beds in the room were super comfortable and soft!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful the room was clean and comfortable while the breakfast was great. Great customer service friendly and quick to respond
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Spacious and clean rooms.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Clean, good rooms, nice breakfast and nice location! Tariff was really good as well - 100% recommended
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
very clean and friendly staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Michael Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms with a kitchen a good size, location good and no road noise at back of hotel in pool area.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Clarence K.

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great... staff friendly and helpful... will definitely return
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Mary Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The breakfast was good. The staff was amazing. So helpful, responsive, and nice. The beds were comfortable. We loved the pool. You do need to put out the garbage by the door so they can see it when they enter the room or they don't empty it, but that is not the end of the world. If you need anything you just go to the front desk, and they have it there and happily get you taken care of. The hotel was clean and kept up. Thank you all for a wonderful stay.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff , complimentary breakfast . It was just what we needed and food isn’t far if you want something else. Dog friendly but a 75$ pet fee.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the entrance to laying down in bed was clean and smooth experience.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had everything we needed. We only stayed one night and it was raining so we didn’t get full use of all amenities. But the breakfast was fresh and delicious. The staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet couldn’t ask for more. Friendly staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean…ice in freezer …..2 bedroom suite was perfect…staff was fine!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and excellent breakfast!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, the beds were comfortable, and the staff was pleasant. However, one night at 11:30 pm music was blasting in the back of the hotel where my room was located and the room did not have a phone to call the front desk. When I called from my cell phone, it would ring, then stop ringing and no one ever answered. I was in bed in my pajamas and had no desire to go down to the front desk. No phones in hotels seems to be the newest budget move.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free hot breakfast was good but the best surprise was a Coca Cola freestyle machine!! That made my morning! The room was clean but a little worn. Awesome that the bedroom has doors to separate it from the living room area. This is a perfect place for a family to stay. The price was excellent for what we got. We would stay here again. Only negative was thin walls so we heard furniture moving and toilet flushing from other rooms. It was too cold for us to use the pool but it looked sparkly clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean and friendly!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very clean, and the staff is very kind.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

michele

Liked: Staff & service, amenities, property conditions & facilities
Amazing clean , staff very gentle
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The room was clean. The staff are polite and provided great service. I will recommend coming here for sure!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Friendly staff, nice room setup. Comfortable bed. Breakfast is good and happy hour is a nice touch
Stayed 7 nights in Oct 2025
Verified review

4/10 Poor

Linda

Disliked: Staff & service, amenities
The room was okay, only staff that was kind and helpful was the Hispanic woman at the front desk. Breakfast was dry, the man serving breakfast seemed to rush us to finish. Didn’t get to enjoy much, honestly I wouldn’t stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to rest
Stayed 1 night in Aug 2025