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Staybridge Suites Austin NW by IHG

3.0 star property
Travelers can relax by the sun-kissed pool, shop for souvenirs right on site, or fire up the barbecue grills at this welcoming extended-stay property

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Photo gallery for Staybridge Suites Austin NW by IHG

Property amenity - Staybridge Suites Austin NW by IHG (Austin)
Exterior - Staybridge Suites Austin NW by IHG (Austin)
Exterior - Staybridge Suites Austin NW by IHG (Austin)
Free daily buffet breakfast - Staybridge Suites Austin NW by IHG (Austin)
Fridge, microwave, stovetop, dishwasher - Staybridge Suites Austin NW by IHG (Austin)
Staybridge Suites Austin NW in Pond Springs offers a breakfast buffet daily and a complimentary manager's reception on select evenings. Guests enjoy the outdoor pool for relaxation after exploring, with on-site shopping, WiFi, and extended parking adding convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom | Combined shower/tub, free toiletries, towels

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Kitchen

Hypo-allergenic bedding, desk, iron/ironing board

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Kitchen

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(45 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Pond Springs, a neighborhood in Austin, Staybridge Suites Austin NW by IHG is in the entertainment district and near the airport. Lakeline Mall and Domain Northside are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Travis and Hippie Hollow. Looking to enjoy an event or a game? See what's going on at Q2 Stadium or H-E-B Center. Take an opportunity to explore the area for water adventures such as fishing. Visit our Austin travel guide
Map
13087 Research Blvd., Austin, TX, 78750

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Lakeline Mall
    3 min drive - 3.1 miles
  • Austin_RoundRockSportsCenter_553248621584952202-1
    Round Rock Sports Center
    15 min drive - 16.5 miles
  • Main Event Entertainment
    12 min walk - 0.7 miles
  • Austin Aquarium
    1 min drive - 1.0 mile
  • Q2 Stadium
    11 min drive - 8.6 miles

Getting around

  • Lakeline Station
    8 min drive
  • Austin Station
    23 min drive
  • Austin-Bergstrom Intl. Airport (AUS)
    28 min drive

Restaurants

  • Cabo Bob’s
    15 min walk
  • Texas Roadhouse
    15 min walk
  • Shenanigans
    14 min walk
  • Jardin Corona
    13 min walk
  • Kerbey Lane Cafe
    15 min walk

Similar properties

Exterior
Homewood Suites by Hilton Austin/Cedar Park-Lakeline
Anderson Mill
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 952 reviews
Homewood Suites by Hilton Austin/Cedar Park-Lakeline
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Staybridge Suites Austin NW by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Staybridge Suites Austin NW by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75.00 per pet, per week. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Staybridge Suites Austin NW by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Staybridge Suites Austin NW by IHG?

Check-out is at noon.

Where is Staybridge Suites Austin NW by IHG located?

Located in Pond Springs, this hotel is within 6 mi (10 km) of Lakeline Mall, Q2 Stadium, and Domain Northside. St. David's North Austin Medical Center and Lake Travis are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Staybridge Suites Austin NW by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 582 out of 1010 reviews
Rating 8 - Good. 232 out of 1010 reviews
Rating 6 - Okay. 88 out of 1010 reviews
Rating 4 - Poor. 57 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

Reviews

Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Clean, good rooms, nice breakfast and nice location! Tariff was really good as well - 100% recommended
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff , complimentary breakfast . It was just what we needed and food isn’t far if you want something else. Dog friendly but a 75$ pet fee.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Michael Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms with a kitchen a good size, location good and no road noise at back of hotel in pool area.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
very clean and friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had everything we needed. We only stayed one night and it was raining so we didn’t get full use of all amenities. But the breakfast was fresh and delicious. The staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the entrance to laying down in bed was clean and smooth experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet couldn’t ask for more. Friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities
Room is very tidy and modern. Bed is comfortable and the room is quiet. The kitchen is stocked with fork and plates, modern, and looks clean. The room is relatively clean except that I found lots of hair in the bathroom. The Staff is very friendly but mostly left me alone. The breakfast is pretty decent, there's an egg substitute and sausages, 4 selection of yogurt, and lots of condiment. Finally, while staying there, I see some candy wrappers and used napkins/tissues on the floor. It wasn't a big mess, but I am surprised that none of the staff care to pick them up. It would have improved the facility by 5 folds given these are eye sores.
Stayed 2 nights in May 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean…ice in freezer …..2 bedroom suite was perfect…staff was fine!
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Linda

Disliked: Staff & service, amenities
The room was okay, only staff that was kind and helpful was the Hispanic woman at the front desk. Breakfast was dry, the man serving breakfast seemed to rush us to finish. Didn’t get to enjoy much, honestly I wouldn’t stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alba

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and excellent breakfast!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The room was clean. The staff are polite and provided great service. I will recommend coming here for sure!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size, clean, and beds were comfortable. The elevator worked, breakfast was about a 3 out of 10 but we got down there about 30 minutes before closing and nothing was fresh. OJ was bland. Coffee was good. Parking was convenient, lot was well lit. Overall, I would stay here again and recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Danyelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 8 nights here and they had great breakfast, clean rooms and common areas, friendly and helpful would recommend staying. Only compliant is that service did not come to the room daily during my stay had to call for fresh towels and toilette paper and tissue, but other than that really good stay.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean and friendly!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

michele

Liked: Staff & service, amenities, property conditions & facilities
Amazing clean , staff very gentle
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very clean, and the staff is very kind.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Friendly staff, nice room setup. Comfortable bed. Breakfast is good and happy hour is a nice touch
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and service was immaculate.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

MAYPAHOU

Liked: Cleanliness, amenities, property conditions & facilities
The young man who checked me in and out had incredible customer service, especially with his busy he was on my check in date. He was helpful, personable, and professional.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to rest
Stayed 1 night in Aug 2025
Verified

8/10 Good

MEAGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome room

Friendly staff with a sense of urgency. Room was spacious and the kitchen was great. I like the privacy of the restrooms and the sofa to relax on at night. It was a great value!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Ellen Ann

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, clean updated and great kitchen area, and dog friendly.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff waa amazingly friendly and helpful. Breakfast was always hot and fresh, very good!! My kida loved the pool.
Stayed 3 nights in Jun 2025