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Overview of JW Marriott Austin

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/Patio

JW Marriott Austin

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationFrost Bank Tower3 min walk
    Popular LocationAnn W. Richards Congress Avenue Bridge4 min walk
    Popular LocationMexic Arte Museum5 min walk
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive

Book online or call:

1-800-675-4318

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, Corner

    4.3/5 guest room rating

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking, View

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Non Smoking (Skyline Room)

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 411 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking, Corner

    4.8/5 guest room rating

    Room amenities

    • 452 sq ft
    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Austin

Located in Austin, JW Marriott Austin is in the city center and near the airport. Moody Theater and Paramount Theater are cultural highlights, and travelers looking to shop may want to visit Sixth Street and South Congress Avenue. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Frost Bank Tower - 3 min walk
  • Ann W. Richards Congress Avenue Bridge - 4 min walk
  • Moody Theater - 4 min walk
  • Mexic Arte Museum - 5 min walk
  • Sixth Street - 5 min walk

Getting around

  • Austin Station - 5 min drive
  • Downtown Station - 8 min walk
  • Austin-Bergstrom International Airport (AUS) - 15 min drive

Restaurants

  • OP Italian Austin – Alfresco dining restaurant with a bar offering Italian cuisine. Serves lunch, dinner, and light fare daily, happy hour available.
  • Corner Bar & Restaurant – Alfresco dining restaurant with a bar offering local cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily, happy hour available.
  • Burger Bar – Theme restaurant offering American cuisine. Serves breakfast, lunch, and dinner daily, happy hour available.

About this property

JW Marriott Austin

4-star Austin hotel in Downtown Austin, walk to Lady Bird Lake
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Additionally, 2 poolside bars, 3 bars/lounges, and a 24-hour health club are onsite. All 1012 rooms provide MP3 docks, 24-hour room service, and WiFi. Guests will also find LED TVs, premium bedding, and coffee makers.
JW Marriott Austin offers 1012 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LED televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Spa by JW has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 49.00 per day)
  • Valet parking on site (USD 54.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference center (112000 square feet of space)

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • LED TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 26 2021 to March 31 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 49.00 per day
  • Valet parking fee: USD 54.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

JW Marriott Austin Hotel
JW Marriott Austin
JW Marriott Austin Hotel
JW Marriott Austin Austin
JW Marriott Austin Hotel Austin

Frequently asked questions

Does JW Marriott Austin have a pool?
Yes, this property has an outdoor pool.
Is JW Marriott Austin pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Austin?
Self parking is available for USD 49.00 per day. Valet parking is available for USD 54.00 per day.
What time is check-in at JW Marriott Austin?
Check-in is from 3:00 PM - anytime.
What time is check-out at JW Marriott Austin?
Check-out is at 11 AM.
Where is JW Marriott Austin located?
Located in Downtown Austin, this spa hotel is within a 5-minute walk of Austin Children's Museum, Lady Bird Lake, and Sixth Street. Austin Convention Center and South Congress Avenue are also within 10 minutes. Downtown Station is 8 minutes by foot and Plaza Saltillo Station is 23 minutes.
4.6
Wonderful
Rating 5 - Excellent. 702 out of 960 reviews
5 - Excellent 73%
Rating 4 - Good. 180 out of 960 reviews
4 - Good 19%
Rating 3 - Okay. 38 out of 960 reviews
3 - Okay 4%
Rating 2 - Poor. 25 out of 960 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 960 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service, property conditions & facilities
I had to change my rooms three times from the time of my arrival. The front desk didn't seem to really care about how frustrated I was.
Stayed 2 nights in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

2/5 Poor

Traveled with group
Sad face IconDisliked: Cleanliness, staff & service
My friend and I stayed during the week of the winter storms and was very disappointed in the overall service. The hotel restaurant was price gouging even with limited service and items. To spend $50 on 2 bowls of chili over rice is insane and the lines to even get in could mean a wait of an hour plus. The restaurant was so cold that they had to give out blankets and some of the front desk staff was very unhelpful when you had questions. The hallways had bags of trash scattered throughout for sometimes multiple days in a row because they were not being cleaned. For such a highly rated hotel my experience was less than stellar.
Stayed 1 night in Feb 2021

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, amenities
Loved the room view !! Amazing ! And great pool and gym! Best hotel gym I have seen. What I didn’t like was that the TV was not working and the people in the front desk were kind of mean a bit of attitude when we would call to ask a question or about a service also didn’t like that they charge for everything for parking for late check out just one hour late check out!
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and nice, especially during the time of the winter storm that hit Texas. Overall, we had a great stay and would come back again. Also, great view!
Stayed 1 night in Feb 2021