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Hyatt Regency Austin

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of Hyatt Regency Austin

Hyatt Regency Austin

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationSouth Congress Avenue4 min walk
  • Popular LocationLady Bird Lake5 min walk
  • Popular LocationSixth Street18 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)14 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, Hyatt Regency Austin is in the city center and on the waterfront. Ann W. Richards Congress Avenue Bridge and Stevie Ray Vaughan Statue are notable landmarks, and the area's natural beauty can be seen at Zilker Park and Zilker Botanical Garden. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Discover the area's water adventures with jet skiing, kayaking, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location.
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Popular Location

What's nearby

  • South Congress Avenue - 4 min walk
  • Lady Bird Lake - 5 min walk
  • Long Center for the Performing Arts - 7 min walk
  • Ann W. Richards Congress Avenue Bridge - 8 min walk
  • Sixth Street - 18 min walk

Getting around

  • Austin Station - 7 min drive
  • Downtown Station - 19 min walk
  • Austin-Bergstrom International Airport (AUS) - 14 min drive

Restaurants

  • Southwest Bistro (SWB) – Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Marker 10 Bar & Patio – Serves lunch and dinner on select days.
  • Starbucks – Open daily.

About this property

Hyatt Regency Austin

Lakefront Austin hotel in Downtown Austin, walk to South Congress Avenue
Along with a restaurant, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 448 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and coffee makers. IPod docks, premium bedding, and free weekday newspapers are among the other amenities available to guests. Housekeeping is available on request.
Hyatt Regency Austin offers 448 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • To-go breakfast available for a fee daily 8:00 AM–11:00 AM: USD 9-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (45000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Turndown service

Similar properties

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South Congress
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Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel
Pool
Pool
Free WiFi
Free WiFi
4 star
4 star
Family friendly
Family friendly

Policies

Check-in

Check-in from 4:00 PM - 4:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a one-time cleaning fee of USD 100
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 2.76 per accommodation, per stay. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 15 per person (approximately)
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Austin Hyatt
Austin Hyatt Regency
Austin Regency
Austin Regency Hyatt
Hyatt Austin
Hyatt Austin Regency
Hyatt Regency Austin
Hyatt Regency Hotel Austin
Regency Austin
Regency Hyatt Austin
Hyatt Regency Austin Hotel Austin
Hyatt Regency Austin Hotel
Hyatt Regency Austin Hotel
Hyatt Regency Austin Austin
Hyatt Regency Austin Hotel Austin

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 823 out of 1151 reviews
5 - Excellent 72%
Rating 4 - Good. 222 out of 1151 reviews
4 - Good 19%
Rating 3 - Okay. 56 out of 1151 reviews
3 - Okay 5%
Rating 2 - Poor. 35 out of 1151 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 1151 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the water was nice
Stayed 2 nights in Jun 2021

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
It's not the nicest property in town, but it's also not the most expensive either. I opted for the upsell option on a room with a view of the water and downtown for what I was told would be $20 a night. What they failed to mention is that excessive taxes and fees would also be tacked on to that $20 each night. To add insult to injury, the windows were filthy on the outside so the view was a bit tainted... The property is nice, but seems to need some repairs. Accent pieces the display the room numbers were randomly either not lit up (like ours) or the whole piece of wood was just dangling off the wall. None of this was ever addressed the entire time we were there, as if that's just how things were going to be. Our room had scene better days, with many scuff, scrapes, and peeling wallpaper in several places. In the end I am more than a little upset I paid an extra $80 for my 3 night stay on a room in such a state. Location is decent, centrally located near lots of points of interest, making it easy to get out and walk to things. Occupancy was low when we were there and it would have been nice to have been offered the upgrade for free as a way to secure loyalty, but I guess they don't think like that. Would I stay here again? Probably not. Considering moving my bookings away from Hyatt and going in the direction of Kimpton or Hilton.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was perfect. Staff was very polite. Location is close which made walking an excellent option.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family
Disliked: Cleanliness, staff & service, amenities
No housekeeping service for 2 days in a row. Manager told us they did not have enough staff. Completely unacceptable to not have the room cleaned for that price.
Stayed 5 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design of the room, very comfortable bed
Stayed 4 nights in May 2021