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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Hyatt House Austin/Downtown

2.5 out of 5

Overview of Hyatt House Austin/Downtown

Photo gallery

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSixth Street4 min walk
    Popular LocationTexas State Capitol11 min walk
    Popular LocationFrost Bank Tower12 min walk
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318

  • Room, 1 King Bed (High Floor)

    Photos of Room, 1 King Bed (High Floor)

    4.8/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (High Floor)

  • Suite, 1 King Bed with Sofa bed (Large Studio)

    Photos of Suite, 1 King Bed with Sofa bed (Large Studio)

    4.2/5 guest room rating

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (Large Studio)

  • Studio Suite, 1 King Bed with Sofa bed (High Floor)

    Photos of Studio Suite, 1 King Bed with Sofa bed (High Floor)

    4.4/5 guest room rating

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio Suite, 1 King Bed with Sofa bed (High Floor)

  • Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

    Photos of Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Studio Suite, 1 King Bed with Sofa bed

    Photos of Studio Suite, 1 King Bed with Sofa bed

    4.7/5 guest room rating

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio Suite, 1 King Bed with Sofa bed

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 283 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

    Photos of Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

    4.2/5 guest room rating

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • Suite, 1 Bedroom (1 King & 1 Sofa Bed)

    Photos of Suite, 1 Bedroom (1 King & 1 Sofa Bed)

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom (1 King & 1 Sofa Bed)

  • Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)

    Photos of Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)

  • Room, 1 King Bed, Accessible, Bathtub

    Photos of Room, 1 King Bed, Accessible, Bathtub

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub

  • Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed)

    Photos of Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed)

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed)

  • Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

    Photos of Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

    5/5 guest room rating

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Studio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

    Photos of Studio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

    4.4/5 guest room rating

    Room amenities

    • 465 sq ft
    • City view
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsStudio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • Suite, 1 Bedroom, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

    Photos of Suite, 1 Bedroom, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

    5/5 guest room rating

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

About this area

Austin

Located in Austin, Hyatt House Austin/Downtown is in the city center and near a metro station. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Paramount Theater and Bob Bullock Texas State History Museum are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.
View in a map
Map
Popular Location

What's nearby

  • Sixth Street - 4 min walk
  • Texas State Capitol - 11 min walk
  • Frost Bank Tower - 12 min walk
  • Frank Erwin Center - 12 min walk
  • Austin Convention Center - 13 min walk

Getting around

  • Austin Station - 7 min drive
  • Downtown Station - 9 min walk
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 15 min drive

Restaurants

  • H Bar – Cocktail bar offering American cuisine. Serves dinner and light fare daily, happy hour available.

About this property

Hyatt House Austin/Downtown

Austin hotel in Downtown Austin, walk to Sixth Street
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking. All 190 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Microwaves, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Hyatt House Austin/Downtown offers 190 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking: USD 20.00 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (960 square feet)

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
2 per room (up to 50 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 0.84 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Hyatt House Austin/Downtown Hotel Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hotel Hyatt House Austin/Downtown Austin
Austin Hyatt House Austin/Downtown Hotel
Hotel Hyatt House Austin/Downtown
Hyatt House Austin Austin
Hyatt House Austin Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hyatt House Austin/Downtown Hotel Austin

Frequently asked questions

Does Hyatt House Austin/Downtown have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.
Is Hyatt House Austin/Downtown pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay.
How much is parking at Hyatt House Austin/Downtown?
Self parking is available for USD 20.00 per day. Limited spots are available.
What time is check-in at Hyatt House Austin/Downtown?
Check-in is from 3:00 PM - 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Hyatt House Austin/Downtown?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Hyatt House Austin/Downtown located?
Located in Downtown Austin, this hotel is within a 10-minute walk of Sixth Street and Paramount Theater. Texas State Capitol and Frank Erwin Center are also within 15 minutes. Downtown Station is 9 minutes by foot and Plaza Saltillo Station is 19 minutes.
4.4
Excellent
5 - Excellent
563
4 - Good
271
3 - Okay
64
2 - Poor
29
1 - Terrible
23

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff especially Nathan at the front desk was very pleasant, cordial & accommodating, he even came to my room himself to change the battery in my smoke detector, after saying he would be there in about 15 minutes there was an immediate knock on the door. The kitchen space was especially nice although I did not utilize it. It is an especially nice feature for a professional cook such as myself. I intend to visit Austin repetitively. This will be my choice when visiting.
Stayed 3 nights in Oct 2020

2/5 Poor

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness, amenities
Do yourself a favor and stay at the Hyatt Place the location of this place is bad.
Stayed 6 nights in Oct 2020

1/5 Terrible

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
The Parking garage was under construction which nobody told us about. They made you use the holiday inn parking garage across the street which goes four levels down. It’s not very big and there were hardly any spaces available. Our smoke detector alarm started to go off in the middle of the night. We couldn’t get ahold of anyone at front desk to come change the batteries. Other people with us who were staying in a different room were locked out of there room for an hour and a half because the key card reader battery had died. Lot of homeless in the are. They wouldn’t comp room or do anything for my other family who got locked out of there room.
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness, staff & service
Property was nice and close to everything. Sheets were dirty, parking was not provided, and staff was no help when we got there. The first night we were given four pillowcases, a blanket, and a pillow to sleep on when we found a comb and dirty sheets in the pullout bed. We were also told to park on the street because the garage was closed and later learned from another customer, that we could park in the lot across the street. The manager made the sheets and parking situation right the next morning and paid for our parking. But no other compensation was offered for our horrible first night.
Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with family and small children, Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful. My small child and I visited here for a mommy daughter getaway. Front desk was so kind and welcoming. Our room was beautiful. Covid makes things weird now. There was no bar open or food. They offered a sack of fruit and granolas and juice in the morning which held us over until we went to breakfast out. No valet currently either which was an extra $40 in our pocket and we were able to park in the valet spots within the garage! My daughter wanted to swim. They had little floaties available which were perfect for her. Our room was so quiet, clean and comfortable. The only complaint I had was there wasn’t a comforter on the bed or another warmer blanket available within the room so I froze all night. Maybe that’s due to covid measures as well. There was a sheet and then a slightly thicker top blanket but it wasn’t thick by much. Normally it wouldn’t have been an issue. We typically travel with our own blankets anyways but we forgot them this time around. I’m sure had I called down to the desk they would’ve had something to offer but I was too tired to make all those calls and we were already down to our underoos and tucked in before we realized. This is a great place to stay and if we can afford it, we will be back!
Stayed 1 night in Oct 2020

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